SAP Customer Data Platform Reviews & Product Details - Page 3

With the help of SAP Customer Data Platform we can perform real-time analysis across the departments and engagements, which boosts revenue and ROI, which indeed results in the growth of the organization Review collected by and hosted on G2.com.

The downside of the SAP Customer Data Platform is data is not persistent. We cannot pull up past data and historical data, and also it has only limited ability to integrate with third-party systems Review collected by and hosted on G2.com.

SAP Customer Data Platform helps collect and centralize customers' stored data and provides a great view on single dashboards. It has integrated with our SAP HANA and helping to our management to understand customer requirements. Review collected by and hosted on G2.com.

Dynamic data activation is a great feature, but it takes to work as a slide. Costing of the product is a little bit high as per peers. Review collected by and hosted on G2.com.

Businesses may improve their understanding of their customers, target their marketing initiatives, and provide individualised experiences across several channels by utilising SAP Customer Data Solutions. Review collected by and hosted on G2.com.

The process of implementing SAP Customer Data Solutions can be challenging and time-consuming. Particularly if there are pre-existing systems and data sources that need to be merged, it can necessitate sizable configuration, customisation, and integration work. Costlier and more time-consuming implementation processes may result from this complexity. Review collected by and hosted on G2.com.

The upsides were that it was pretty easy to learn the system. Once you have learned the basics, exploring and learning more about the program is easy. No clunkiness, and was also easy to train others Review collected by and hosted on G2.com.

There was not a whole lot of downside to this tool. If there were one thing to dislike about this tool, I would say sometimes the search functionality of the tool would not necessarily bring up what I was looking for. Review collected by and hosted on G2.com.

SAP CDP provides a perfect platform for managing organizational Customer Data like Customer behavior history and market trend with reviews and help to analyze the complete view of the customer data and help to understand and improve the relationship bw company and customer Review collected by and hosted on G2.com.

SAP CDP Is a beneficial and worthy solution for any BC business. But this can be much better with the easy deployment and the integration with other applications . Review collected by and hosted on G2.com.

When it comes to growing custom base, SAP Customer Data makes it easy thanks to consent marketing

With SAP Customer Data, we have an easy time understanding our customers

Thanks to this tool, we have made it easy to build Customer relationships Review collected by and hosted on G2.com.

I have had zero dislikes. The software has effortlessly met our needs Review collected by and hosted on G2.com.

The ability to use AI for analyzing data in real-time and learning identity patterns makes it a perfect choice when you need to know your customer well in advance which is not possible manually. Review collected by and hosted on G2.com.

Learning SAP is a bit challenging as compared to Salesforce products where with the help of trailhead and Salesforce's vast community we can learn anything easily whereas, in the case of SAP, it's a challenge. Training is mostly paid which makes entry a big barrier. Review collected by and hosted on G2.com.

It allows Businesses to combine client Data from diverse sources and systems into single, unified view and aids in compiling a thorough and accurate profile of each client, which takes into account all of their preferences, actions and interactions. Review collected by and hosted on G2.com.

SAP Customer Data solutions have a learning curve, especially for users such as CRM or marketing automation platforms, can present challenges. Compatibility issues, data mapping, and establishing seamless data flows between systems may require additional technical expertise and effort. Review collected by and hosted on G2.com.

Helps in tracking customer activities, interests and in taking actions on them from various sources. This gives you control over large size of customer data at a single place. Review collected by and hosted on G2.com.

There is lack on Analytics side. More insightful analytics can be implemented along with automated dashboads. Review collected by and hosted on G2.com.

With SAP CDP I was able to unify customer data from various sources and build powerful insights for different segments and how to target them from a brand positioning perspective. Review collected by and hosted on G2.com.

Requires a skilled implementation manager to navigate through the various integrations which are essential to make use of all the features of the product. Review collected by and hosted on G2.com.