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Sana Reviews & Product Details

Sana Overview

What is Sana?

Sana is the AI-first platform designed for modern people teams, centralizing all knowledge and automating training initiatives. This innovative solution enhances engagement through personalized, interactive, and collaborative learning experiences. Organizations can streamline onboarding, improve training efficiency, and foster a culture of continuous learning. — Sana is an AI company transforming how organizations learn and access knowledge. Its learning platform and knowledge assistant are trusted by the world’s most pioneering companies—from Electrolux and Merck to Alan and Svea Solar. Backed by world-leading investors including EQT Ventures, Menlo Ventures, NEA, and Workday Ventures, Sana has raised over $80m to date.

Sana Details
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Product Description

Sana is the AI-first learning platform for modern people teams. Centralize all your knowledge, automate training initiatives, and increase engagement through learning experiences that are personalized, interactive, and collaborative. — Sana is an AI company transforming how organizations learn and access knowledge. Its learning platform and knowledge assistant are trusted by the world’s most pioneering companies—from Electrolux and Merck to Alan and Svea Solar. Backed by world-leading investors including EQT Ventures, Menlo Ventures, NEA, and Workday Ventures, Sana has raised over $80m to date.


Seller Details
Seller
Sana Labs
Company Website
Year Founded
2016
HQ Location
Stockholm, SE
Twitter
@sanalabs
3,590 Twitter followers
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®
Description

Sana is an AI company building the next generation of knowledge tools. Our products are trusted by the world's most pioneering companies.Backed by world-leading investors including NEA, Menlo Ventures, and EQT Ventures, Sana has raised over $130m to date.We believe advancing human knowledge is the world's most important problem to solve.


Jenny L.
JL
Overview Provided by:

Recent Sana Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Extremely user-friendly"
The interface, it's very intuitive and easy to navigate.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Excellent Experience & Top Notch Features"
I think it would be easier to list what I don't like about it, but I'll add below a few that I found to be extra beneficial for me and my team: -...
KD
Katie D.Enterprise (> 1000 emp.)
5.0 out of 5
"Seamless and Amazing Experience with Sana"
I love the interactive features. I can click on links that a presenter is showing within a presentation and can immediately go to the link. I lov...
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Sana Media

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Personalized courses and learning recommendations
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AI-assisted, collaborative content creation
Sana Demo - Universal Search
Sana searches all your company’s apps to give your teams the answers they need to keep running
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76 Sana Reviews

4.8 out of 5
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76 Sana Reviews
4.8 out of 5
76 Sana Reviews
4.8 out of 5

Sana Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SanaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KD
Test Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sana?

I love the interactive features. I can click on links that a presenter is showing within a presentation and can immediately go to the link. I love the one word answers you can give to questions and have everyone's responses flow on the screen. I love the scorecards function in which you can flip the cards during a presentation. The quality of the audio and visuals is amazing. Review collected by and hosted on G2.com.

What do you dislike about Sana?

I currently do not see a downside to using Sana over other meeting tools. It far outranks the other meeting collaboration tool that I have used in the past. Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

It saves time by having all of the links you need actually being accessible in the meeting rather than sending out links and slide decks after the fact. It also ensures that participants are paying attention and answering questions. It is completely interactive. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sana?

I think it would be easier to list what I don't like about it, but I'll add below a few that I found to be extra beneficial for me and my team:

- best support I've ever seen. From the moment we first approached Sana to be our new LMS provider, throughout the implementation and go live, they've been assisting us every step of the way. The team we've worked with dispalyed not only impresive product knwoledge, but the ammount of recommendations they've made, help solve our challenges and facilitate our ramp up with the platoform, have been nothing short of perfect.

- finally an LMS that looks, feels and works like it's been built this decade. The interface is simply put - beeautiful, the features from AI copilots, to interactivity and ease of development are like nothing I've seen during our research stage. And don't get me started about the insights - finally a platform we you can build the reports you need and actually make it easier for people to access. No more spending hours building reports in Excel.

- the implementation team has been instrumental for us to get things done and make Sana fit our organization's needs. Shoutout to Anna, Miruna, Michelle & Muhammad, you've been and continue to be amazing! Review collected by and hosted on G2.com.

What do you dislike about Sana?

There's not much but a few nitpicky things I would've liked include:

- more freedom when it comes to text & layout. While there are tons of bewutifully built templates and cards, sometimes I miss being able to use HTML to build custom text boxes

- tables are bit clunky and hard to edit

- text & image alignment could benefit from some work. Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

- people can actually search and use the content without having to assign it to them

- faster development time because of the AI features & available templates

- AI Assisted, easy to build dashboards,for real time reporting

- better enagagement & interactivity Review collected by and hosted on G2.com.

Daniel V.
DV
Marketing Strategy Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sana?

Sana's user-friendly interface makes it easy to build and customize courses with various formats like videos, texts, and infographics. The platform offers a smooth, interactive experience that keeps the audience engaged, and the integration of different tools allows for creating dynamic and comprehensive training sessions. Review collected by and hosted on G2.com.

What do you dislike about Sana?

While Sana is excellent in many aspects, there are occasional performance lags when adding multiple complex media types, which can slow down the course-building process. Additionally, more options for interactive elements would further enhance user engagement and learning outcomes. Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

Sana helps streamline the course creation process by providing an all-in-one platform that integrates various content formats, making it easy to design engaging and interactive learning experiences. It solves the problem of managing multiple tools by offering a unified space for content management, which significantly reduces setup time and complexity. This efficiency allows us to focus more on content quality and less on technical hurdles, ultimately improving the training experience for our team Review collected by and hosted on G2.com.

Andrew S.
AS
Group Digital Learning and Development Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sana?

It has been built by people who really understand learning. Its capabilities are numerous, as you have a wide variety of features that can be implemented to create content for a range of learning objectives and inititiatives.

it is smooth and reactive for end users as well. Sometimes learning platforms that do a lot, can be weighed down by this, and appear slow from a users perspective.

Finally, the agency/autonomy that it gives end users to create content is amazing. This opens up endless lists of possibilities for cuomised learning journeys both in content creation and interactive live spaces. Review collected by and hosted on G2.com.

What do you dislike about Sana?

The live space is most likely developed for startups or scale up companies, where the majority of learners would have a new apple laptop and guaranteed high speed connection. However many big companies went online during covid and are still catching up with quality of tech and internet set up in the post covid more virtual age. MS teams and Zoom cater for this perfectly, but there are many issues in the Sana live space with regards to audio/visual quality, which is such a shame beacuse the live space is so interactive and engaging. This makes if difficult to really sell the live space to learners as an alternative to the tried, tested and trusted alternatives.

As there are so many features to explore, this upside can create a downside, in that the resources for support on the back end setup, whilst avialble, are not quality, in that videos are usually very short and articles can be text heavy.

A better approach would be to have pathways of learning for each feature. Such as Creating a programme step, staggrered assignments step 2 etc. I know this is supported in live sessions, but it needs to be there in an asynchronous format too.

However, since strating this feedback the Sana team has done amamzing work in integrating Sana now with MS Teams, which allowsus to use the interactive cards in Sana whilist jumping into MS Teams, our prefered video conferenecing tool. Thsi integration was traeted as a priortiy and we were communicated on the progress every step of the way. Great work fromo an awesome team. Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

Decentralised learning: We have a centraized L&D team, but our local office reps (performance architects) push our intitiatives at a local level. Sana and its Create feature has allowed for them to have a lot more agency and autonomy of this local level training. And our data shows that they are indeed doing that.

Perecption of L&D gobally: The platfrom is very intuitive and its interface smooth. L&D at its core is about marketing and communication, and we find our talents are spreading the word on its capabilities due to their confidence in it. Their confidence in what is evidently at first glance, and closer inspection, a highly capable and innovative platform. As the platform is central to our L&D ecosystem, I feel our reputation as a department and team has been elevated as a result. Review collected by and hosted on G2.com.

Kayla S.
KS
Quality Assurance Analyst/Acting SME
Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Sana?

There's much to say about Sana's overall functionality, but let me highlight some things that helped me throughout the way.

One would be how we can easily use Sana and how we're able to easily navigate it after its implementation.

I also like how we're now taking our courses with Sana. With its clean design format that's less confusing to users or should I say "we don't get lost when using it".

Sana creates a seamless integration of product updates, refreshers, and mandatory courses.

Lastly, I love how it's so interactive with its flip cards and quizzes. Also providing a topic's corresponding notion page where users can dive more into Review collected by and hosted on G2.com.

What do you dislike about Sana?

Although I like how Sana's clean design is, maybe it's better to improve the powerpoint-like style.

Other than that, I can't think of anything that I could've disliked about Sana. Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

Product-wise, Sana serves a big functionality to users regarding sudden changes and/or updates that should be immediately implemented. Apart from that, users can have refreshers for old topics that may have been forgotten OR that users can start over a course if they'd want to on their own.

Sana helped us folllow through and back track massive updates that we review when we encounter corresponding issues while ticketing. Review collected by and hosted on G2.com.

Piotr W.
PW
Revenue Systems Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sana?

The interface is user-friendly, and the ability to include multimedia elements like images and voiceovers makes it versatile. The platform provides valuable insights into learner progress, helping track and improve performance effectively. Review collected by and hosted on G2.com.

What do you dislike about Sana?

The platform can be a bit glitchy at times, with occasional freezing and overwhelming notifications. Integrating it with existing systems can be challenging, and the content library could be broader. Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

Sana is addressing several critical issues for our organization. Primarily, it has streamlined our customer onboarding and training processes, making it easier to deliver consistent and high-quality information to new clients. This has significantly reduced the time and resources required for onboarding, leading to quicker adoption of our services by clients.

Additionally, Sana is instrumental in onboarding and training new employees. Its personalized and adaptive learning features ensure that each new hire gets up to speed quickly, tailored to their learning pace and style. This has improved overall productivity and reduced the learning curve for new team members, enabling them to contribute effectively much sooner.

Overall, Sana has enhanced our training efficiency, ensured consistency in the information delivered, and improved the overall learning experience for both customers and employees. Review collected by and hosted on G2.com.

KV
Learning and Development Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sana?

AI integration;

Easy course creation;

Intuitive UX;

Excellent customer service and support;

Great partnership approach. Review collected by and hosted on G2.com.

What do you dislike about Sana?

Lack of editing options in course creator, many features are unavailable and has to be done outside of the platform using 3rd party providers.

Smart Group creation sometimes can be confusing.

Had some hick ups with Bamboo integration API.

Sana Live sometimes does not record and it is difficult to make Sana Live session available to people who have not been part of the session. Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

Quicker onboarding, compliance training, all training records in one place, easy reporting and follow up, empowering people to develop themselves by creating courses for their colleagues. Skills based learning and effective, just in time information search, using Sana Search. Review collected by and hosted on G2.com.

AP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sana?

I love how seamless the user interface is. The overall experience of using the website makes it easy for anyone of any age to navigate throughout the portal. I really like how the side bar's font is legible. It isn't too big or too little and the text boldness isn't too heavy. The fact that all the relevant programs that are due soon are located at the very top of the homepage is very convenient and something that I did not expect at all. Review collected by and hosted on G2.com.

What do you dislike about Sana?

The first downside I encountered were issues with my initial log-in. The other issue I would state would just be the amount of information that is given in each program. I feel like the training would run a lot smoother if the information was more concise. Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

Sana is helping me to start learning my training for the Polestar organization. This benefits me by giving me all of the information I need to learn the product knowledge, so I can operate better as a Product Specialist. Review collected by and hosted on G2.com.

Jordi C.
JC
Senior Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sana?

I've experienced Sana from the perspective of an end user, its configuration it's impressive with its level of flexibility and scalability. The ability to plan out an entire course, unlocking content gradually based on dates, along with interactive features like asking questions to ensure clarity and leaving feedback. It's perfect for scenarios like onboarding new employees or conducting internal training sessions among others. Review collected by and hosted on G2.com.

What do you dislike about Sana?

While Sana does have its downsides, they're relatively minor and not "deal-breakers". Occasionally, it can be a bit confusing to locate your currently open courses, and for first-time users, the mix of live meetings and asynchronous steps within the same course can be confusing. Improving the user experience in this regard could certainly enhance the platform's usability. Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

Sana's solutions offer customizable learning experiences. They can also set up specific needs, such as onboarding and internal training. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sana?

- Allows users to digest lots of information quickly

- Highly engaging - utilises simple tactics to help the reader stay engaged

- Great design, making it really intuitive to use. If you skip a training call, you can - catch up really quickly via the course material

- Great supplement to internal training meetings for recapping on key information, with additional info that gets missed on the calls Review collected by and hosted on G2.com.

What do you dislike about Sana?

Sometimes I misplace the links to the courses but they are easy to find once you're in the system Review collected by and hosted on G2.com.

What problems is Sana solving and how is that benefiting you?

Allows me to get up to speed on key info very quickly, and digest info in an engaging way. Review collected by and hosted on G2.com.