Sana Commerce Cloud Features
What are the features of Sana Commerce Cloud?
Merchandising/Marketing
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- SEO
Product Catalog
- Content Management
- Product Search and Filtering
Order Process
- Checkout Process
- Shipping Options
- Order Management
- Inventory Management
Multi-Channel Support
- Mobile
Platform
- Customization
- User Management
- Admin Access Rights
- Performance and Reliability
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Technology Glossary Features
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Sana Commerce Cloud Categories on G2
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Merchandising/Marketing
Storefront Design Tools | Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience 70 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 86% (Based on 70 reviews) | |
Product Visualization | Ability to display and manage photos, 3D views, videos etc for each product This feature was mentioned in 70 Sana Commerce Cloud reviews. | 86% (Based on 70 reviews) | |
Recommendations / Personalization | Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc 65 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 83% (Based on 65 reviews) | |
Promotions and Discounts | Based on 63 Sana Commerce Cloud reviews. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. | 82% (Based on 63 reviews) | |
Shopping Cart Abandonment | As reported in 57 Sana Commerce Cloud reviews. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. | 82% (Based on 57 reviews) | |
Product Reviews | Based on 55 Sana Commerce Cloud reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products | 88% (Based on 55 reviews) | |
SEO | Provides tools to drive traffic to pages via organic search This feature was mentioned in 65 Sana Commerce Cloud reviews. | 84% (Based on 65 reviews) |
Product Catalog
Content Management | Ability to add/update products, product pricing, product information and other content included on eCommerce site. This feature was mentioned in 72 Sana Commerce Cloud reviews. | 89% (Based on 72 reviews) | |
Product Configuration | Based on 65 Sana Commerce Cloud reviews. Ability to all users select options to configure the product or select product options. For example, color, size, etc. | 88% (Based on 65 reviews) | |
Product Search and Filtering | Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting This feature was mentioned in 73 Sana Commerce Cloud reviews. | 84% (Based on 73 reviews) | |
Intangible Products | See feature definition | Based on 48 Sana Commerce Cloud reviews. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 84% (Based on 48 reviews) |
Order Process
Checkout Process | See feature definition | Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. This feature was mentioned in 71 Sana Commerce Cloud reviews. | 89% (Based on 71 reviews) |
Shipping Options | Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. This feature was mentioned in 67 Sana Commerce Cloud reviews. | 87% (Based on 67 reviews) | |
Tax Display and Processing | Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. This feature was mentioned in 64 Sana Commerce Cloud reviews. | 88% (Based on 64 reviews) | |
Payment Processing | Based on 61 Sana Commerce Cloud reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 86% (Based on 61 reviews) | |
Order Management | Based on 69 Sana Commerce Cloud reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. | 90% (Based on 69 reviews) | |
Returns / Refunds | Based on 50 Sana Commerce Cloud reviews. Functionality to allow users to process returns/refunds either via self service or contacting customer service. | 88% (Based on 50 reviews) | |
Inventory Management | As reported in 65 Sana Commerce Cloud reviews. Displays inventory levels of products in real time. Displays inventory by location if required. | 88% (Based on 65 reviews) | |
Multi-Channel Fulfillment | Based on 48 Sana Commerce Cloud reviews. Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. | 87% (Based on 48 reviews) |
Multi-Channel Support
Omnichannel | Based on 54 Sana Commerce Cloud reviews. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | 88% (Based on 54 reviews) | |
Mobile | As reported in 65 Sana Commerce Cloud reviews. Features that enable customers to easily to shop for products using a mobile device. | 84% (Based on 65 reviews) | |
Social Commerce | Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. This feature was mentioned in 48 Sana Commerce Cloud reviews. | 83% (Based on 48 reviews) | |
Customer Service | Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. 56 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 88% (Based on 56 reviews) | |
Store Locator | Enable customers to locate and navigate to physical locations by zip code, city or GPS This feature was mentioned in 43 Sana Commerce Cloud reviews. | 90% (Based on 43 reviews) | |
3rd-Party Store Integration | Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels 39 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 86% (Based on 39 reviews) | |
B2B | Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. 63 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 92% (Based on 63 reviews) |
Platform
APIs | System provides well documented API's that can be used to integrate to any 3rd Party or internal system. 53 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 83% (Based on 53 reviews) | |
Customization | As reported in 67 Sana Commerce Cloud reviews. Product provides tools to customize web store front, business process, etc. to meet unique business needs. | 84% (Based on 67 reviews) | |
Integrations to Add-on Tools | Based on 63 Sana Commerce Cloud reviews. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. | 82% (Based on 63 reviews) | |
User Management | Based on 66 Sana Commerce Cloud reviews. Enables customers to update their own user information, settings and preferences. | 86% (Based on 66 reviews) | |
Reporting / Analytics | Provides standard and ad-hoc reporting ability to meet business requirements 60 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 82% (Based on 60 reviews) | |
Security | Software provides appropriate tools and certifications to protect against fraud and malicious attacks This feature was mentioned in 63 Sana Commerce Cloud reviews. | 89% (Based on 63 reviews) | |
Multi-Site Management | Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. This feature was mentioned in 51 Sana Commerce Cloud reviews. | 89% (Based on 51 reviews) | |
Admin Access Rights | Provides ability to control editing rights by product category, geography etc. 65 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 91% (Based on 65 reviews) | |
Test-to-Product Migration | As reported in 58 Sana Commerce Cloud reviews. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | 87% (Based on 58 reviews) | |
Internationalization | Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation 53 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 92% (Based on 53 reviews) | |
Cross Browser Support | Enables store or site to provide the same user experience in all browsers and browser versions. 63 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 90% (Based on 63 reviews) | |
Performance and Reliability | Software performs well and runs with minimal unscheduled downtime 68 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 89% (Based on 68 reviews) |
Order Entry
Entry | Enter and convert orders and quotes This feature was mentioned in 22 Sana Commerce Cloud reviews. | 98% (Based on 22 reviews) | |
Register | Register received orders in the system 25 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 97% (Based on 25 reviews) | |
Notifications | Provide real-time notifications and status updates This feature was mentioned in 25 Sana Commerce Cloud reviews. | 95% (Based on 25 reviews) |
Order Tracking
Shipping | Verify shipping preferences This feature was mentioned in 24 Sana Commerce Cloud reviews. | 96% (Based on 24 reviews) | |
Tracking | As reported in 24 Sana Commerce Cloud reviews. Track orders and their statuses as they move along the supply chain | 97% (Based on 24 reviews) | |
Backorder | Manage orders for products that are unavailable due to inventory shortage This feature was mentioned in 25 Sana Commerce Cloud reviews. | 93% (Based on 25 reviews) |
Inventory Management
Stock Levels | Maintain visual on stock levels 24 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 92% (Based on 24 reviews) | |
Flow Of Goods | Based on 24 Sana Commerce Cloud reviews. Track available inventory and manage flow of goods to/from warehouses | 94% (Based on 24 reviews) | |
Reserving Goods | As reported in 24 Sana Commerce Cloud reviews. Reserve goods that have been added to cart and update stock levels | 94% (Based on 24 reviews) |
Customer Management
Order Status | Track status of orders from shipment to delivery 27 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 97% (Based on 27 reviews) | |
Information Access | Based on 27 Sana Commerce Cloud reviews. Provide customers access to their information in order to answer FAQs | 96% (Based on 27 reviews) | |
Email Notifications | Automatically send emails using certain triggers to notify customer service of issues This feature was mentioned in 25 Sana Commerce Cloud reviews. | 96% (Based on 25 reviews) |
Subscription Management
Payment Data | Store payment data and customer information This feature was mentioned in 26 Sana Commerce Cloud reviews. | 97% (Based on 26 reviews) | |
Payment Gateway | Based on 25 Sana Commerce Cloud reviews. Support and/or integrate with a payment gateway(s) | 98% (Based on 25 reviews) | |
Billing | As reported in 26 Sana Commerce Cloud reviews. Automate billing and contracts | 94% (Based on 26 reviews) | |
Automatic Payments | Accomidate automatic payments from various payment methods 24 reviewers of Sana Commerce Cloud have provided feedback on this feature. | 97% (Based on 24 reviews) |
Headless Commerce
Decoupling | Based on 23 Sana Commerce Cloud reviews. Ability to disconnect the front office from the back office of an e-commerce platform | 97% (Based on 23 reviews) | |
REST APIs | As reported in 26 Sana Commerce Cloud reviews. Provide APIs that allow for interaction with RESTful web services | 96% (Based on 26 reviews) | |
Data Orchestration | As reported in 25 Sana Commerce Cloud reviews. Capture and manage data from multiple sources and syncronize it with the front end and back end | 95% (Based on 25 reviews) | |
Customization | Allows developers to customize the platform using multiple programming languages This feature was mentioned in 32 Sana Commerce Cloud reviews. | 94% (Based on 32 reviews) | |
Extensibility | Based on 31 Sana Commerce Cloud reviews. Include prebuilt integrations with multiple systems such as ERP and CRM | 97% (Based on 31 reviews) |
