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114 Salsify PXM Reviews
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Product ID Usage.
List Usage.
Publishing Channel is a separate Process.
Too much time taken for adding Product IDs in List. Review collected by and hosted on G2.com.
I love that Salsify is an effective tool for the daily management of product data. It makes it super easy to make changes to a bulk of data in a quick manner. Review collected by and hosted on G2.com.
I think the sell sheets could be more customizable without having to go to a third party company (65bit), which is confusing and time consuming. Also, wish major retailers could connect with Salsify's platform to make retail product changes that much easier. Review collected by and hosted on G2.com.
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Salsify has been instrumental in getting our content in one place, and pushing it to our partners faster than ever before. Review collected by and hosted on G2.com.
I wish there were more direct connections, but Salsify is implementing those very often. Review collected by and hosted on G2.com.
I like the that all of our products are available in one place and that multiple users can access all of our info in one place. Also that we can keep track of users. Review collected by and hosted on G2.com.
Image preview still needs to be better. Larger thumbnails would help when looking for image content. Review collected by and hosted on G2.com.
The expertise in the team. The team is very professional and the Account Mgr is always available. They always give you an immediate response in aiding solution management Review collected by and hosted on G2.com.
That they don't manage an International datapool Review collected by and hosted on G2.com.
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Flexibility. If you've ever used a PIM where you couldn't add a field yourself, Salsify is a dream. We also like the fact that even though we're not their largest client, they listen to our feature enhancement ideas and actually build them into the product. Having some workflow built-in is a really nice bonus as well. Review collected by and hosted on G2.com.
I would love to have Salsify move into the Channel Advisor/ Solid Commerce space with many more online marketplace integrations. Review collected by and hosted on G2.com.
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Salsify is easy to use and extremely easy to update. I had used multiple product management solutions in the past that can't even compare to the wonders of Salsify. Updating content is as simple as a few clicks of a mouse. Their importing function is not only useful, it saves me hours of manual labor or individually updating products. Their export feature allows me to publish my content into whatever template I want. Working with 20+ retailers, we used to manually enter data and text into each cell on long spreadsheets. Now - it really is as simple as clicking one button. Review collected by and hosted on G2.com.
Having worked with Salsify for over 2 years, I have seen their speed to action requests I make. In the past it was their interface that needed touching up - two months after I made my recommendation, the interface was updated and looks amazing. I had an issue with how the tasks were being organized, weeks later the problem was fixed. Right now - I recently asked for more category level housing of images. This is something that currently can be done, but it's a round about way to do so. Since talking with them, they already have their team working on a solution and have put it on their road map for the year. Review collected by and hosted on G2.com.
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Salsify has many beneficial features including a user friendly interface, detailed FAQ/training pages, and attentive customer support agents. Our customer support agent met with us as often as needed and answered any questions we had promptly and thoroughly. Review collected by and hosted on G2.com.
There is not a lot to dislike about using Salsify to manage information and digital assets. The learning process can be time consuming, but the customer agent will meet with you as often as you need to feel comfortable with the software. There is also some "coding" that is applied to channels and publishing; I would have like to get more training and information on this before our main agent sent us over to their account management team. Filtering could also use some work. There are times when I want to create a list of certain part numbers that are not related in any manner. You CAN achieve this by creating a list and adding them to the list one-by-one via the product listings, but this is time consuming and efficiency is what we are after. Review collected by and hosted on G2.com.