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114 Salsify PXM Reviews
Overall Review Sentiment for Salsify PXM
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Information is easy to find, gather, sort and share. It is a tool that all departments can use no matter how differently they look at product information. Review collected by and hosted on G2.com.
The sell sheets are not the most useful tool for my needs. Review collected by and hosted on G2.com.
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Best feature is probably that it is a web-based. Review collected by and hosted on G2.com.
Their are a number of things that are frustrating with this platform but my biggest issue is the inability to make bulk edits within the system. To do them you have to export products to excel, make your changes offline, and then upload the new file. This process is tedious and ends up creating a ton of excel files as a result. Review collected by and hosted on G2.com.
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The transformation of data to easily export it however each retailer needs it. Whether it's making high res images into low res or the ability to rename multiple images based on a rule. I also LOVE your team. This is salsify's biggest asset, they are responsive, creative, smart and a pleasure to work with. Review collected by and hosted on G2.com.
I wish the help section had videos or were more clear. I also wish we had more control over sell sheet design like a drag and drop design. Review collected by and hosted on G2.com.
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What I like best is the versatility of the platform, meaning it can accommodate our particular use of data properties and property groups. Review collected by and hosted on G2.com.
The platform can be a little daunting for new users in getting to know it, but for the most part, it's simply paying attention and deciding to work with it. Review collected by and hosted on G2.com.
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How easily we can access all our content in one place. All our digital assets and content used to be fragmented across different folders, emails, computers, etc. Now all information is stored in one central location and is our point of truth.
We also list products in a fraction of the time, and all of them now reflect the most recent information - the information stored in salsify Review collected by and hosted on G2.com.
Retailers continue to update their product on-boarding requirements and workflows. As a result, it is challenging to keep our channel syndication working at all times. It is a constant process to re-map our internal properties to the channels attributes. Review collected by and hosted on G2.com.
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Salsify allows me to assign multiple tasks to individuals or groups with ease. As a writer, I like a program that can disappear into the backdrop of my work by being functional and well organized while allowing us to design tasks that meet our needs. We have experienced very few problems with Salsify and I would definitely recommend it to others. Review collected by and hosted on G2.com.
Moving from one task to the next is only easy if you are working from the clipboard of assigned tasks. If you want to move from one sku to the next in an unassigned group you have to return to the main menu page to select your next sku or type it in the search bar. Next button please! For the record, I emailed about this issue the other day and received a prompt response that they will do their best to add this feature. Review collected by and hosted on G2.com.
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The support team has been fantastic for getting us set up and the system has greatly increased our efficiency and profitability with item set ups and content management Review collected by and hosted on G2.com.
Some of the training was very technical and hard to grasp for departments outside of our IT. Review collected by and hosted on G2.com.
Salsify is a very user friendly platform. Someone who has no experience with the system can learn the basics within a day or two and get started on accomplishing basic tasks. As a user becomes more advanced the capabilities seem endless. With multiple publishing options with a wide variety of retailers and a point-and-click solution for most cumbersome tasks, Salsify has proved itself a valuable asset for efficiency and productivity. Review collected by and hosted on G2.com.
Salsify seems young. There are still a still a few quirky bugs that I and others have uncovered but were typically resolved very quickly by their design team. Some of the overall site functionality could be improved, such as how product property views are displayed. These small nuances aren't a huge issue, but can be annoying at times.
Additionally, I think there is a lot of room for improvement in understanding error codes. Why they are presented, what they mean, and how to fix them, rather than going through customer support. Review collected by and hosted on G2.com.
Salsify is very intuitive so it's easy to train and ramp up new users to the tool. I also love that you can directly publish content to Walmart through the tool. We're hoping more retailers jump on board with a direct connection as the time savings has been significant--cutting down a month or two of waiting for page content to go live. Review collected by and hosted on G2.com.
I wish it were easier to track the completion status and then send notifications out to users outside of the system as to when new content is approved and ready. Today you also store assets not associated with a product separately--I wish there was more fluidity as to how you could store data so you could have all key assets for a product launch in one area. Review collected by and hosted on G2.com.
It's so easily to manage a large catalog of skus with various data and assets Review collected by and hosted on G2.com.
The channel mapping at times is funky and not as straight forward to get the right values to populate. The direct syndication has been a huge challenge with 1WS. Using syndication to FTPs for digital assets unfortunately isn't as easy as we hoped. Review collected by and hosted on G2.com.