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114 Salsify PXM Reviews
Overall Review Sentiment for Salsify PXM
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I like the ability to customize information and The properties to specific channels and retailers. Not only that, it is easy to do. Creating these channels has helped organize and push our content to valuable retailers. We also love the Amazon analytics that help us with diagnostics for Amazon sales such as PPM, LBB, and other availability issues. Review collected by and hosted on G2.com.
There are no dislikes for the platform. We like the ability to share feedback with Salsify to feed our needs. Review collected by and hosted on G2.com.
Custom readiness reports have proved to offer the greatest time savings for us, as it allows us to easily meet the demands of any retailer (no matter how difficult). Review collected by and hosted on G2.com.
Salsify tends to be slow to update direct connections and we've often seen that API connections aren't up to date. We've experienced this with the BigCommerce and GDSN connections, where publication failed because the channels were not current with the latest partner requirements. Review collected by and hosted on G2.com.
It was easy to sort and filter products, bulk edit, and had a ton of options for converting digital assets. It would crop, change file types, resize, etc all in bulk. You can set up custom templates for your customers so the data is always pulled into the right template, since no one uses the same product information format.. It was easy to export data into different formats and templates, or directly publish data to connected customers, such as Amazon. Review collected by and hosted on G2.com.
The onboarding processes was long. You really need to dedicate the time and resources to setting this up and getting the information correctly imported into Salsify. If you don't follow along each week, and have your information gathered, then it makes it difficult to learn in a hands-on matter. When we did onboarding, we had over 3,000 SKUs and the information was not at all centralized, so we were very behind trying to gather all the pieces and figure out the best processes among all the users. Review collected by and hosted on G2.com.
It's a great all-in-one spot to store product information. It is easy to find data within Salsify, verses having to search through SAP, or another ERP you may be using. It's all tied to the SKU, so you don't need to view multiple screens or menus to see the inforamtion. I like how it's tied to other e-retailers, such as Amazon, and can automatically publish updated and new product information to the platforms.You can also tie it into your website so that data is automatically refreshed as well. It's great being able to update it in one spot and having it disseminate to the other channels. I also like how it can convert image files into various sizes and color formats, etc. Review collected by and hosted on G2.com.
It can be a bit cumbersome to learn. I didn't find the onboarding particularly amazing, but they are all very nice to work with. It's a long onboarding process, but you really need to dedicate the time and resources to implementation. If you are going from no product management system it takes a lot of effort to get the data into one centralized area, and get it imported. It's also a little cumbersome to tie images to each SKU. I had 3,000+ SKUs and each SKU had at least one image, typically hey had 3 to 5 images each. You use a spreadsheet to tie the image files to the SKUs so it is not an easily visual way to know which file goes with which SKU. Review collected by and hosted on G2.com.
Salsify is a great platform to use and catalog assets organized by SKU. It has helped our organization streamline the sharing of digital assets company-wide and with outside vendors. Review collected by and hosted on G2.com.
It could be our implementation but with the way our feeds come into Salsify it is a chaotic mess with empty products and missing information. The feeds coming in from Magento have created a lot of redundancies and duplicate products. Review collected by and hosted on G2.com.
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Everything about Salsify is amazing. From the staff, to the platform itself -- it has revolutionized our business and changed the way our departments flow for the better. Review collected by and hosted on G2.com.
I wish there were a few more super-user (developer) tools that can be used for those who could. It would allow for some pretty amazing customizations. Review collected by and hosted on G2.com.
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It seems quite useful to be able to change the size and name of the images in real time, since this saves us a lot of editing time and we can manage the modifications of different products at the same time.
The digital catalogs allow to share products indicated for them with different groups of clients. They are easy to use and modify.
It is quite easy to export and import a large amount of information that you have in other platforms or files, which allows you not to waste time entering all the information again, but in a few clicks you can have all the information available within the platform. Review collected by and hosted on G2.com.
A broader and deeper tutorial would be something that could increase in future updates. Salsify is a really big software that allows you to control and manage products, statistics, clients and all this must be explained in a deeper way because you can take several days to fully understand its operation.
Sometimes some elements of the user interface are not fully loaded and must be updated again. It is a rare mistake but it has happened to me once. Review collected by and hosted on G2.com.
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Salsify is an ideal complement to any online store, thanks to its versatility with all types of businesses, this tool allows the management of all types of digital files, so that purchases and sales are carried out in a simpler way for both parties, for online store managers it is ideal, thanks to its ease, to import all kinds of content and adjust them to the products that are desired to offer in the most appropriate way, detailing the information of each one in the best way, so that Customers, can see the best possible information of each article. Review collected by and hosted on G2.com.
this tool has too much information, sometimes, it is overwhelming so many tools, that being honest, I do not know what its use is, I always use the same tools and with that it goes well, a more detailed information is needed, on the use of all the components that Use this application, to know if you can give them a real use. Review collected by and hosted on G2.com.
A one stop shop for all content related product information. Very user friendly and the layout is easy on the eye and formatted in an intuitive manner. Review collected by and hosted on G2.com.
Sometimes takes a long time to load depending on the amount of data you are working with. Review collected by and hosted on G2.com.