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Salsify PXM Reviews & Product Details - Page 2

Salsify PXM Overview

What is Salsify PXM?

Salsify helps thousands of brand manufacturers, distributors, and retailers in over 140 countries collaborate to win on the digital shelf. The company’s Product Experience Management (PXM) platform enables organizations to centralize all of their product content, connect to the commerce ecosystem, and automate business processes in order to deliver the best possible product experiences across every selling destination. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and ASICS, as well as retailers and distributors such as DoorDash, E.Leclerc, Carrefour, Metro, and Intermarché use Salsify every day to drive efficiency, power growth, and lead the digital shelf. For more information, please visit: www.salsify.com.

Salsify PXM Details
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Product Description

Salsify Product Experience Management (PXM) Platform combines the power of product content management, a broad commerce ecosystem, and actionable insights — empowering brands to deliver compelling shopping experiences for consumers across every digital touchpoint.

How do you position yourself against your competitors?

Forrester's Q2 2021 PIM Wave named Salsify a leader and a "visionary and fast mover in the PIM space and commerce." Salsify ProductXM is the only platform designed to help brands win on the digital shelf, across all touchpoints: retailers, distributors, social commerce, marketplaces, and brand websites. Because of the breadth of our existing business relationships and technology partnerships, we are in the unique position to aggregate and analyze the changing business requirements of these channels. Armed with actionable market insights, users can now collect and manage the best product content that wins more sales and builds their brand.


Seller Details
Seller
Salsify
Year Founded
2012
HQ Location
Boston, MA
Twitter
@salsify
2,047 Twitter followers
LinkedIn® Page
www.linkedin.com
573 employees on LinkedIn®

Meg H.
MH
Overview Provided by:

Recent Salsify PXM Reviews

CA
Camille A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Today's Modern Product Information Management System"
I like that there are a number of tools to help you with anything if you get stuck in the Knowledge Center. Creating and downloading reports as we...
robin o.
RO
robin o.Mid-Market (51-1000 emp.)
4.0 out of 5
"great overall organizational tool"
quick access to latest data updates, changes, copy, etc.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Salsify Ecommerce for Digital Shelf"
Salsify is an excellent SAAS tool that helps you manage your content across multiple retailers.
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Salsify PXM Media

Salsify PXM Demo - Central place for all product information
Salsify brings the disparate sources of product information together into a single place so your whole organization has access to complete and up-to-date product information.
Salsify PXM Demo - Total visibility for every product
Salsify tells you what product information is missing for every product so teams can get this data out to their sales partners quickly.
Salsify PXM Demo - Automated workflows for content authoring
Assign tasks automatically to create a repeatable process to author product information.
Salsify PXM Demo - Configurable item setup data feeds
Add all your destinations for product information including retailer partners, GDSN data pools, and catalogs, to automatically publish data customized to their requirements.
Salsify PXM Demo - Resize, rename, and reformat images
Salsify does this automatically on-the-fly; no more tedious, manual work ever again.
Salsify PXM Demo - Shareable digital catalogs
Create digital catalogs to bring to your next tradeshow or customer meeting; send links to special catalogs to buyers during assortment planning.
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Video Reviews

114 Salsify PXM Reviews

4.4 out of 5
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114 Salsify PXM Reviews
4.4 out of 5
114 Salsify PXM Reviews
4.4 out of 5

Salsify PXM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salsify PXMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Lisa W.
LW
Photography/Digital Asset Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Salsify PXM?

Onboarding was quick and decently easy, platform is easier than all others reviewed. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

We are early in the relationship and so far nothing negative to report. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

We want to automate syndicating our product to our retail partners, developing different workflows for retail partners with varying levels of connectivity, having a source of truth for product and distribution with checks and balances to know what is on our retailer's digital shelf. Review collected by and hosted on G2.com.

Justin L.
JL
Data Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salsify PXM?

The seamless synchronization of our content across all the different platforms we use Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

Most retailers connected to Salsify are US-based. Since we are located in the EU, we cannot get a direct connection to some of the retailers that matter to us. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

Salsify saves us a lot of time by not having to edit loads of data fields manually Review collected by and hosted on G2.com.

SP
Lead Data Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salsify PXM?

The User Interface is very user friendly, making it easy for first-time users to navigate across the system Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

The Insights section has a lot of scope for improvement Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

We have been able to centralize all of our product data successfully Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salsify PXM?

Great for organizing large amounts of data and easily exporting spreadsheets for analysis or data changes. Also a great hub for information that can be published to a variety of different channels Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

We've found it can be glitchy but the support team is very helpful and responsive when it happens. Review collected by and hosted on G2.com.

Recommendations to others considering Salsify PXM:

This is a great option to consider. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

Publishing to different channels such as Shopify, Amazon, Wayfair, etc. Review collected by and hosted on G2.com.

robin o.
RO
Graphic Production Artist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Salsify PXM?

quick access to latest data updates, changes, copy, etc. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

sorting function do not lend themseles easily for exporting to excel Review collected by and hosted on G2.com.

Recommendations to others considering Salsify PXM:

excellent product information organizational tool

Sorting of data sheets (filters) is key to usability Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

able to find out most recent information or missing information on products Review collected by and hosted on G2.com.

Verified User in Graphic Design
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salsify PXM?

For working with large numbers of similar skus, Salsify streamlines the entire process. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

The Digital asset platform and process can be improved. And they do not have every retailer available (No Home Depot Canada, etc.) Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

We have grown our sku count on Salsify by 10k skus. We are now publishing those skus to multiple retailers and watching the business grow in a scalable way. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Salsify PXM?

All the necessary fields, easy to use, stores data Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

I wish it had a more robust search functionality. I wish there were more automatic ways of ensuring it stays up-to-date. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

Storing large amounts of catalog data Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salsify PXM?

This is one area I would give kudos: The user interface and ability to manage SINGULAR products is effective, better than building and maintaining SKUs directly in our eCommerce system Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

The system doesn't do 80% of what we were promised when sold the platform as a solid PIM/PXM option to interface and feed our BigCommerce platform. If you use product families, variants, custom attributes, or anything outside of a VERY vanilla B2C feature set with extremely well-defined endpoints that happen to align with the stock fields in Salsify, THIS SOFTWARE IS NOT FOR YOU... RUN AWAY! Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

Frankly, this software has CAUSED more problems and issues for us than it has solved. The only benefit is that I know to never recommend this platform to anyone who asks my opinion about PIMs. Review collected by and hosted on G2.com.

Response from Jason Fidler of Salsify PXM
(Original )

Update, 2/15/21:

We listened! Thank you for your feedback. We heard from customers like you that our connector to BigCommerce's v2 API was too limited in its capabilities. So we recently launched a connector that takes advantage of the further flexibility that BigCommerce's v3 API enables, including fields for product families, variants, custom and meta attributes, and more. In addition, the connector supports publishing videos and enhanced content.

Thank you again for this helpful feedback. We will continue to develop our products to help our customers win on the digital shelf.

If you have any questions about the update, as always please reach out to us at product@salsify.com

-Jason

-

Hi there - thank you for taking the time to write a review and for your candid feedback. We’re sorry to hear about your difficulties with our BigCommerce connection. Connections to other platforms is an important part of the value we bring to customers. We want to make sure each and every customer is having an excellent experience in both setting them up and ensuring that the right product information is being fed to them, so feedback like yours is incredibly important.

We also wanted to let you know that we have a number of important updates to our BigCommerce connection launching in the coming months which we are confident will make your experience a lot better. If you have any questions about them, or would like to provide more feedback, please don’t hesitate to reach out to us at product@salsify.com.

Thanks,

Jason

Director of Communications at Salsify

Kristen D.
KD
Digital Marketing Manager
Business Supplies and Equipment
More Options
Validated Reviewer
Review source: Organic
Response from Dom Scarlett of Salsify PXM

Hi, Kristen! We want to thank you for leaving your in-depth review for Salsify. We are proud to receive your 10/10 rating and appreciate your detailed feedback about the benefits and areas for improvement. Our team is always available if you have any questions or additional feedback (support@salsify.com). Have a wonderful day!

April M.
AM
Merchandising Assistant
Information Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Salsify PXM?

Salsify has many features that has helped our organization to have one source for data and for the organization to become efficient in the every changing digital world. Salsify allows me to keep track of the information and to know what’s missing from specific products. It is intuitive and user-friendly product. The team behind Salsify is great to work with, they are always open to new ideas. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

Digital asset management (DAM) has room for improvement. However, salsify is always willing to listen and always working on improvements for their customers. Review collected by and hosted on G2.com.

Recommendations to others considering Salsify PXM:

Talk to businesses that use Salsify to understand use cases. Test the site. Build a data model before implementing. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

Some of the features that has been beneficial to our organization include:

Product content creation and publication

Content collaboration

Content optimization

Content syndication

Product information management

Digital asset management

Content readiness

Digital product catalogs

Content analytics

Content onboarding

Product information management

Audit trails Review collected by and hosted on G2.com.

Response from Dom Scarlett of Salsify PXM

Hi, April! We appreciate your detailed feedback and are happy to have helped your team maximize efficiency. We will keep your comments in mind. Please feel free to reach out to our team with any questions or additional feedback (support@salsify.com). Have a great day!