Top Rated Salsa CRM Alternatives
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It is one of the software which can provide services to Non-Profit Organisations in a very productive manner. Review collected by and hosted on G2.com.
Well as for this sofrware it is quite costly. Review collected by and hosted on G2.com.
Video Reviews
114 out of 115 Total Reviews for Salsa CRM
Overall Review Sentiment for Salsa CRM
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Salsa CRM's ease of use and integration have helped my business cut sales operations costs by 5%. Great customer support. Review collected by and hosted on G2.com.
The integration might take some getting used to if you're an offline business transitioning to online. Review collected by and hosted on G2.com.
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The integrated feature of what is popularly known as service cloud (amongst competitors) query management, ticketing, integration CcaaS, Chat bots, AI agents Review collected by and hosted on G2.com.
The User interface could be slightly better. A more intuitive user experience along with digital adoption metrics that helps users would make a lot of difference Review collected by and hosted on G2.com.
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What I like most is how easy it makes tracking donor relationship and managing fund-raising campaigns. It’s tailored for non-profit needs, so it simplifies a lot of the work for me. Review collected by and hosted on G2.com.
I find the customization options are a bit limited, and it feels very focused on nonprofit use cases only. Review collected by and hosted on G2.com.
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I am new to salsa CRM but i liked the thing which in all in one and good part is digital marketing thing which is very useful Review collected by and hosted on G2.com.
So far nothing and once i met any i will surely let you know Review collected by and hosted on G2.com.
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Customer support - they don't talk in technical terms but in plain English. They get back to you quickly with a solution. Review collected by and hosted on G2.com.
Need some AI functionalities for common problems Review collected by and hosted on G2.com.
Dashboard reports are easy to read and are itneractive. Pretty easy to use overall. Has ability to keep households separate or combined. Once you assign a husband and wife as "co-donors" it automatically ties their giving together. Review collected by and hosted on G2.com.
Soft credits are difficult to collect reports on. You can see the name of the 3rd party that sent the check, but not view all the individual people who you soft credited on the reports. The results in a lot of missed cultivation of specific donors. You can go into each donor and see what they were soft credited, but that is a ton of work. Review collected by and hosted on G2.com.
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I love that I am able to do mail merges within Salsa, keep track of every little detail, and add in custom fields for our constituents. We are able to keep our donor information in one easy place. Review collected by and hosted on G2.com.
I am not a huge fan of the training that they offer. When you first get logged into Salsa, it is very confusing. It loads and takes you to a blank screen and you're almost at a loss for where you even start looking for information. Review collected by and hosted on G2.com.
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Salsa CRM is a centralized database for heavy development work.
Customer relationship management is a process in which a business administers its interactions with customers. Review collected by and hosted on G2.com.
sometimes missed sales opportunities.
The team rarely uses it.
A high customer churn rate can result from CRM system.
Most CRM systems are based around the sales imperative – which means they are poor for marketers. Review collected by and hosted on G2.com.