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Salesforce Shield Reviews & Product Details

JM
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Shield?

The best thing about Salesforce in my opinion is not only the privacy but the structure it brings to your company in documentation and also in your company's proceedures / quality control. Being able to streamline changes and control the review makes the process much faster and transparent. It is ease to use once you get it implemented into your office and the customer support makes it even more easier. Salesforce saves so much time that you'll have more time at the end of your day to actually enjoy it. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

To be honest I can not at the moment find anything I dislike about Salesforce. Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

Salesforce solves our company's documentation control and definately helps us produce a more quality product. Review collected by and hosted on G2.com.

Salesforce Shield Overview

What is Salesforce Shield?

Salesforce Shield is a suite of products that provides an extra level of security and protection above and beyond what’s already built into Salesforce. Salesforce Shield capabilities help improve data security, maintain data visibility, prevent data loss, and build trust with customers. Salesforce Shield comprises the following products: Event Monitoring, Field Audit Trail, Platform Encryption, and Data Detect. While you can get the first three products as standalone, only with the suite can you also get Data Detect which helps you re-classify sensitive data throughout your Salesforce org.

Salesforce Shield Details
Languages Supported
English
Show LessShow More
Product Description

Salesforce Security and Privacy offers a powerful set of tools for any customer who needs an extra level of control to meet internal or regulatory compliance requirements.

How do you position yourself against your competitors?

Trust comes standard.

Our entire business is built on trust. Over 150,000 businesses entrust Salesforce to safeguard their data in the cloud. And with App Cloud, you're building on a rock-solid foundation that's been continuously upgraded and refined through 16 years of innovation. Now Salesforce Shield further strengthens the world's leading platform with new levels of built-in transparency, compliance, and governance.

Application Services
Manage password policies, app and data access, field-level security, and much more.

Network Services
Built-in HTTPS, authentication, access management, and network security controls.

Infrastructure Services
Run your apps on our secure global data centers, with automatic scalability, backup, and recovery.


Seller Details
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.


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Recent Salesforce Shield Reviews

Jaydeep G.
JG
Jaydeep G.Enterprise (> 1000 emp.)
4.0 out of 5
"Robust tool for PII data protection"
This is one of the well designed tool on Salesforce platform to mask sensitive data.
Jessica M.
JM
Jessica M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best Security App"
Its easy to get acces Best tool for sales Easy to implement this tool the customer support is amazing Easy to integrate and use it Good secu...
Shariq Rahman  A.
SA
Shariq Rahman A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Data management is Easy with sale force"
A great Website to use as we work for chidlhood cancer we need to maintain the data we provide and salesfioce make it easy for us also if by mistak...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Salesforce Shield Media

Salesforce Shield Demo - Field Audit Trail
Field Audit Trail Dashboard
Salesforce Shield Demo - Platform Encryption
Platform Encryption - Health Care
Salesforce Shield Demo - Event Monitoring
Event Monitoring
Salesforce Shield Demo - Lightning App Builder
Lightning App Builder - App Development
Answer a few questions to help the Salesforce Shield community
Have you used Salesforce Shield before?
Yes

81 out of 82 Total Reviews for Salesforce Shield

4.5 out of 5
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Salesforce Shield Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce ShieldQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sidhartha V.
SV
Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Shield?

Data protection , privacy and access are completely taken care of by Salesforce Security and privacy. Easy to manage data security layers and prevention of data loss are some of major strong points. Clustering of org data and decentalisation of data view is really helpful Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

Salesforce security and privacy requires a learning curve to get used toi managing the data. More of data sharing and access templates can be added to make real life scenarios more easier to handle. Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

Having lack of data centers in india most of our data hangs in the cloud based environment so ,managing data and providing restricted access based on hierarcy is really imporetant. Data Loss is not something we can easily recover from and salesforce security and privacy takes care of this perfectly. Easy to analize tools are provided to checka nd manage data completely. It is userfriendly and secure. Review collected by and hosted on G2.com.

Jessica M.
JM
Sales Development Representative
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
What do you like best about Salesforce Shield?

Its easy to get acces

Best tool for sales

Easy to implement this tool

the customer support is amazing

Easy to integrate and use it

Good security Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

It will ask for security notification every few hours I guess they can work on that Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

Secure login Review collected by and hosted on G2.com.

Jaydeep G.
JG
Senior Mananger
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Salesforce Shield?

This is one of the well designed tool on Salesforce platform to mask sensitive data. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

Encrypted data is visible in some case to the users. Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

Masking and encrypted sensitive customer data. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Shield?

It offers a clear and organized way to manage customer data. It helps ensure compliance and builds trust with customers by allowing managing customer projects and timelines. This tool makes it easier for project managers to maintain data security and integrity throughout their projects. The integration with Microsoft Outlook works well. Also, the reports are very helpful in managing your and your team's availability. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

As an end user, I noted that it might require significant time and effort to fully understand all its features, which could sometimes slow down project progress. Also, the platform's customization options are not extensive enough to meet their specific project management needs. Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

Managing all my work at a single platform. From contacting customers, making project plans, and managing timelines to enter my time cards. All can be achieved on a single platform. Review collected by and hosted on G2.com.

Shariq Rahman  A.
SA
IT/Admin
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Salesforce Shield?

A great Website to use as we work for chidlhood cancer we need to maintain the data we provide and salesfioce make it easy for us also if by mistake we entered some worng data we can easily channge that also if we need to find the previous data we can easily search it Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

Nothing its perfect but it takes some time to load as i use it in chrome but aprt from that NONE! Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

Well sales force updated its interface and it makes easier to use as we have to attach many datas and this new update make it possible Review collected by and hosted on G2.com.

Jayakumar P.
JP
Fraud Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Shield?

Salesforce helps us sort our queus under various topics so that it makes our job lot easier and division of work is easier in salesforce. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

Few improvements in the interface like queues total, expiring dates of the cases, individual targets completed for the day are add on which makes the saleforce best user friendly app in the market. Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

Sales helps us sorting the cases according to the nature of the issue and also helps us allot the work to the respective teams. This saves us a lot of time which results in our productivity. Review collected by and hosted on G2.com.

SYED BASAR K.
SK
Senior Executive
Insurance
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Shield?

I've been using Salesforce for many years, and I can say with confidence that its security and privacy features are outstanding. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

managing user permissions and access controls in Salesforce can be time-consuming until you fully understand. Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

It is sloving me problems by organizing data systematically helps me manage and secure sensitive information effectively and also prevent unauthorized access to sensitive data. Review collected by and hosted on G2.com.

SV
Finance Senior Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Shield?

It helps us earn customer trust by handling their data in a secure manner and ensuring that their data is handled as they expect. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

It is sometimes hard to index new real time data along with previously indexed historical data. Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

It helps to manage cutomer data in the righ way. It ensures that good customer relations are maintained by handling their information in a secure manner. Also, its data archiving and retention capabilities make it easy to access and manage this data for future as well. Review collected by and hosted on G2.com.

Mardan Ali T.
MT
senior admission counsellor
Education Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Shield?

The clarity and terms ipeness of every aspect,helping us understand complex systems through understandable langauge Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

More importance to user interface

lottle bit clumsy until u completely understand it Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

Systematic arrangement of the data providing us all the grant and access to protect and control sensitive data Review collected by and hosted on G2.com.

DK
Manager of Anti-Money Laundering
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Shield?

it helps complete the cases frequently without any hustle. Lot of inputs and features are usefull. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Shield?

Not to mention anything, things might be if little comfortable it will come as a easy cost of benefit. Review collected by and hosted on G2.com.

What problems is Salesforce Shield solving and how is that benefiting you?

The cases are assigned frequently in one of the older software. but Slaeforce 360 aligns all the defects by providing a amptful clearence. Review collected by and hosted on G2.com.