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Top Rated Salesforce Government Cloud Alternatives

Salesforce Government Cloud Reviews & Product Details

Neeraj Y.
NY
Education consultant
Education Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Government Cloud?

Salesforce is a comprehensive customer relationship management (CRM) software that is widely used by businesses of all sizes. The software is highly customizable, allowing users to tailor it to their specific needs. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

While Salesforce is a powerful and widely-used CRM software, it does have some potential drawbacks. Some users have reported that the software can be complex and difficult to fully customize without the help of a developer. Additionally, the cost of Salesforce can be high, especially for small businesses or those on a tight budget. Some users also report that the software can be slow and clunky at times, especially when dealing with large amounts of data. Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

Salesforce's native mobile app can be less functional than the web version. Finally, some users have also reported that Salesforce's customer support can be slow to respond or unhelpful at times. Review collected by and hosted on G2.com.

Salesforce Government Cloud Overview

What is Salesforce Government Cloud?

Redefine how mission and technology intersect.

Salesforce Government Cloud Details
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Product Description

Redefine how mission and technology intersect.


Seller Details
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.


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Recent Salesforce Government Cloud Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Bespoke-for-Government"
Specially designed security platform for US government. It provides the security to the public sector customers based in US. Like other salesforce ...
KR
Kyle R.Enterprise (> 1000 emp.)
5.0 out of 5
"It has been the driving force to help enhance the customer experience in our department"
It grants us the ability to help serve the public community through our government entity
Katepalli N.
KN
Katepalli N.Enterprise (> 1000 emp.)
5.0 out of 5
"Most useful and secure"
The user interface and security of the app and connectivity of the various fields.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Salesforce Government Cloud Media

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18 out of 19 Total Reviews for Salesforce Government Cloud

4.3 out of 5
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Salesforce Government Cloud?

Specially designed security platform for US government. It provides the security to the public sector customers based in US. Like other salesforce platforms this cloud is also customizable which can be changes as per the needs of the requirements. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

No cons as of now, This cloud helps US government in smoothly transitions of data with a secured layer. Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

Salesforce Government cloud has multiple benefits-

1. Provide easy, secure and fast solutions to the team.

2. Fulfill the unique needs of government agencies.

3. Appexchange offers unique products so that givernment agencies can use them to fulfill their purposes. Review collected by and hosted on G2.com.

KR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salesforce Government Cloud?

It grants us the ability to help serve the public community through our government entity Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

It sometimes limits our abilities to be able to beta test some products that are not available for our instance Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

How the customer has the ability to contact us via chat Review collected by and hosted on G2.com.

Karan K.
KK
Salesforce Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Government Cloud?

Enhanced security and compliance: Salesforce Government Cloud is designed to meet the strict security and compliance requirements of government agencies, including FISMA, FedRAMP, and ITAR.

Flexible deployment options: Customers can choose to deploy Salesforce Government Cloud in a private, public, or hybrid cloud environment, depending on their specific needs.

Customizable solutions: Salesforce Government Cloud can be customized to meet the unique needs of government agencies and organizations, including the ability to add custom fields, build custom applications, and integrate with other systems. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

One potential drawback of Salesforce Government Cloud is that it may be more expensive than the standard Salesforce platform. This is because the additional security and compliance measures required for government customers can increase the cost of deployment and maintenance. Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

Salesforce Government Cloud is a specialized version of the Salesforce platform designed for use by government agencies and organizations. It provides a secure and compliant environment for storing and managing sensitive government data, and offers features such as multi-factor authentication and role-based access controls to help ensure the security of that data. Additionally, it provides government-specific features such as compliance with regulations such as FedRAMP and ITAR, and support for government-specific workflows and processes. Overall, Salesforce Government Cloud helps government agencies and organizations to securely manage and share data and streamline their operations, while also meeting compliance requirements. Review collected by and hosted on G2.com.

Nicole V.
NV
Custom Garment Specialist | Project Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Government Cloud?

I used Salesforce for Medicare purposes. The platform is highly customizable when it comes to viewing the actual content. It tracks leads very well, lets you compile data and pull reports, and ensures that the company I used to work for staying in compliance. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There is not much I dislike about the Salesforce platform. The only real issues I had while using it were little glitches due to updates happening. They have a lot of time zone options, which is a good thing but can be a little annoying when trying to find the right one. Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

Salesforce government cloud is solving the problem of communications across the large nationwide federal business. It benefited me while I was employed with the company that was using it. We had markets from GA all the way to CA. Review collected by and hosted on G2.com.

Pavan K.
PK
Operations Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Government Cloud?

I had been worked with various CRM's, but I feel salesforce is the best. Its been the best tool to use. I probably cannot highlight any drawbacks of it as of now. Its been pretty good using the tool. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

Seriously, I dont have anything to dislike so far. Its been the best tool to use. I probably cannot highlight any drawbacks of it as of now. Its been pretty good using the tool. Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

I had been worked with various CRM's, but I feel salesforce is the best. Managing cutomers and their data have been all challeging before using salesforce. Now, pretty good in managing them. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Government Cloud?

The ease of use and the ability to keep all leads and deal easily viewable was useful. Also the reporting function is always helpful for forecasting. Finally the ability to email right from the app is time saving Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There are too many options sometimes when it comes to qualifying leads and closing deals. It's as if some of the new features are geared towards marketing and not sales Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

Salesforce is our only CRM so it's allowing us to keep all interested leads, accounts and deals organized and quickly accessible for all account managers in each territory Review collected by and hosted on G2.com.

Harsimran  S.
HS
Salesforce Business Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Government Cloud?

It is a highly trusted and secure platform that is easy to use and user acceptance is really high.

It helps in covering different departments under the government as well such as federal, finance, defence etc.

However it's easy to use nature, fast customer support and highly secure platform makes it great to use. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There is no free trial available, However this is not a major issue but makes it tough for people as they have to approach SF support first and then take demo and decision to move forward it is a time consuming process. Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

Government cloud helps us to involve technology into government operations and deliver things with more impact. It removes the gap between innovating improved processes and cost management and improving the government IT system.

It also helps providing greater value to the customer in less time. Review collected by and hosted on G2.com.

Zaffar Hussain S.
ZS
Specialist in Product Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Government Cloud?

This is one of the most secure tools for securing data which is very crucial and important, data breaches cannot be accepted in any way. The cloud secures the data in the most efficient way. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There may or may not be many downsides, I used it just as a user and I had no other permissions other than to view, I can't comment on the downside as I haven't explored the full potential. Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

Generating and securing digital signatures for the users, maintaining records, and communicating with the system. Maintaining a secured database and assuring that data is safe with them. Review collected by and hosted on G2.com.

Katepalli N.
KN
Infrastructure field service engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Government Cloud?

The user interface and security of the app and connectivity of the various fields. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There is nothing to dislike all modules are good enough Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

Honestly till now I'm not directly get benefitted it is showing indirect effects on day to day work life Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Government Cloud?

This was our PMO's preferred PMS system as well as the system used for a majority of intake and case management. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

This became a real process to develop in when we began standing up forms for certain government programs. Review collected by and hosted on G2.com.

What problems is Salesforce Government Cloud solving and how is that benefiting you?

I'm not sure what types of problems this is solving at this point as I left the State last week. Review collected by and hosted on G2.com.