682 Salesforce Field Service Reviews
4.4 out of 5
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Overall Review Sentiment for Salesforce Field Service
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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ET
Verified User in Telecommunications
Enterprise(> 1000 emp.)
What do you like best about Salesforce Field Service?
Fully integrated FSM with OSS systems. Online and near real time visibility of field forces Review collected by and hosted on G2.com.
What do you dislike about Salesforce Field Service?
Automatic scheduler is far from perfect. Optimization engine is unclear how to configure and fine tune. Some how-to whitepapers will be welcome. Review collected by and hosted on G2.com.
EC
Verified User in Consumer Electronics
Enterprise(> 1000 emp.)
What do you like best about Salesforce Field Service?
It works well for scheduling and work force planning for our Field Service team. Review collected by and hosted on G2.com.
What do you dislike about Salesforce Field Service?
Difficulty to configure and find people that can work on the software. Review collected by and hosted on G2.com.
Salesforce Field Service Categories on G2