It's the most customizable service tool for us. Any ideas we have about how to best service our customer we can implement and are not locked down to only one way of doing things. Review collected by and hosted on G2.com.
It took a while to get things setup the way we wanted. Also training staff is critical, there could be more training for the dispatcher rolls and for the service techs in the field Review collected by and hosted on G2.com.
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