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Salesfloor Reviews & Product Details - Page 2

Salesfloor Overview

What is Salesfloor?

Salesfloor is a customer engagement platform designed to drive more conversations & recommendations, and more sales and loyalty. It is the only platform on the market that unifies virtual shopping, clienteling, and AI assisted selling. Salesfloor’s mission is to revolutionize the retail sales and service experience by fusing the human connection with the power of AI.

Salesfloor Details
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Product Description

Salesfloor is a mobile retail clienteling platform designed for store associates


Seller Details
Year Founded
2014
HQ Location
Montreal, Quebec
Twitter
@salesfloor
403 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®

Jennifer M.
JM
Overview Provided by:

Recent Salesfloor Reviews

Maite P.
MP
Maite P.Enterprise (> 1000 emp.)
4.5 out of 5
"A platform that understands customers"
What I like most about this platform is that it is quite easy to establish communication with professionals who make life of this company, this too...
KR
kelly R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Helps us increase sales and improve customer experience"
Salesfloor is an integral tool in our organization that allows us to efficiently address business issues and significantly improve our customer exp...
Rohit K.
RK
Rohit K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Increase sale by AI support and store management in one stop"
Salefloor gives you all functionality as you want for a store, on thoae features I like most AI customer support, inbuilt ERP ready connection, API...
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Salesfloor Media

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24 Salesfloor Reviews

4.5 out of 5
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24 Salesfloor Reviews
4.5 out of 5
24 Salesfloor Reviews
4.5 out of 5

Salesfloor Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Richard G.
RG
Communication and Media Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesfloor?

Flexibility to adapt to one's requirements. Integration through API Integrations. Rich platform functionality supporting B2C and B2B business cases. Easy to implement, open to other systems for best-in-class approach, or all-in-one for specialists. Performance, reliability and availability of the Commerce Cloud back office, front-end and cloud management portal. Suitable for all medium and large companies wishing to optimize their customer journey. Good product, easy to set up and manage performance, stable and versatility. Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

Not suitable for companies with low e-commerce ambitions. Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

Spare parts catalog for complex systems with web store integration. The advantage is the direct integration into the Salesfloor environment. Address my customers personally based on transactional information but also experience data. Thanks to Salesfloor, creating a real unified customer journey, from awareness to retention, for all company departments is possible. B2B service product sales and quotation management. IP allows listing, SSL certificate updates and portal administration. Review collected by and hosted on G2.com.

Marian C.
MC
Data Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesfloor?

It is an established large-scale trading software from a based manufacturer. What I like most is the scalability of the software, especially when large projects can be realized. I can also select and scale the backend myself. Thirdly, a well-known software manufacturer is in the background who continuously develops the product. Salesfloor is the B2B and B2C software solution for larger mid-sized companies. Complex processes and deep integration can be managed in the system world, as well as a sophisticated customer experience on the front end. Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

The user interface is not compliant with the latest web standards. Optimization is needed here, but this should be done continuously. Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

I solve large-scale business object scaling. In addition, my online channel is entirely covered by Salesfloor products, meaning I have integrated several marketing and sales products. The integration is going very well, by my standards. Through Cloud Integration, Salesfloor can be integrated into all on-premises and cloud solutions and third-party systems. Supplier, distributor and partner management. Relatively easy connection to ERP, CRM and supply chain systems. Feature with business-to-business (B2B) and business-to-consumer (B2C) functions. High-quality data for better control. Centralized management of suppliers, distributors and partners and combines different business models. Review collected by and hosted on G2.com.

Estefania L.
EL
Engineering Project Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesfloor?

With Salesfloor, e-commerce can also be implemented on a large scale. Various "accelerators" enable companies to operate web stores tailored to their business cases, be it B2C, B2B, telecommunications and much more. Solutions can be individually tailored to customer needs or precisely adapted through in-house implementations. Commerce also covers content management and product information management. The comprehensive out-of-the-box solutions that Salesfloor provides directly are excellent. Salesfloor enables extensive and complex web stores for every scenario. Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

With Salesfloor, e-commerce can also be implemented on a large scale. Various "accelerators" enable companies to operate web stores tailored to their business cases, be it B2C, B2B, telecommunications and much more. Solutions can be individually tailored to customer needs or precisely adapted through in-house implementations. Commerce also covers content management and product information management. The comprehensive out-of-the-box solutions that Salesfloor provides directly are excellent. Salesfloor enables extensive and complex web stores for every scenario. Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

The software offers a lot of functionality and leaves plenty of room for customization and expansion. In addition, the software can be used well for B2B and B2C scenarios. The e-commerce functions are mapped to the B2C method. The "OPP" (Omnichannel Promotional Pricing) pricing engine is also used here so that stationary prices and online prices "tick" at the same time. In the B2B scenario, Salesfloor is a sales, marketing and service processes platform. Review collected by and hosted on G2.com.

orlando o.
OO
Salesforce Developer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesfloor?

What I like about this tool is that it allows customers to choose and help guide the plans. It is a system with capabilities to handle online sales, allowing each customer to be served separately and in a unique way. The tool provides benefits to the professional the information about the client as well as their main means of communication in order to also be able to offer them services after their purchase Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

It is not complicated to use, it reduces the burden of customer service and online sales management, in addition, since it is a sales system on the web, it is quite safe, guaranteeing both the safety of the customers and the company. Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

It allows you to manage each client separately, there are also AI systems capable of reaching clients even with chatbots, in real time, it is also compatible with various systems Review collected by and hosted on G2.com.

Jose G.
JG
CL_ INGENIERO DE DATOS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesfloor?

The excellent connection to the Salesfloor world, the powerful back office with plenty of configuration and customization options and good bulk editing features for mass processing. Content maintenance (content pages, product pages) and thus the user journey mapping. Product data management and lead generation in interaction with Marketing Cloud. Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

The CMS is no longer current, and essential features such as a diff tool to identify differences between different versions or intuitive navigation management are missing. Synchronization between other content catalogs (e.g., in the context of translation workflows) is sometimes very slow. Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

A CMS is integrated out of the box. Store solutions in the B2B environment for internal and external customers, connected in real-time. In this way, the latest ERP data is displayed to the customer. The back office functionality is extensive and can be extended through programming and customization. Salesfloor is a robust framework in which many individual business processes and logic can be mapped meaningfully. The hosting has been adapted to modern standards. Mapping of various complex B2C trading scenarios on a global platform. Review collected by and hosted on G2.com.

Esteban M.
EM
Marketing Department Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesfloor?

What I like the most about this tool is that it is an excellent platform for the most robust customer participation that I have found since this tool is focused on retail and wholesale trade as well since it unifies virtual purchases, customer service and AI-assisted sales in a single product making it a great tool. Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

Since we as users have been using this tool, I can say that we have not found any fault with this product since for us it is one of the best tools we have been able to find, in addition to the fact that Conversational AI helps associates and buyers to quickly find the right products. Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

This tool helped us a lot in our sales processes since its sales assisted by artificial intelligence has been a great help for us, so we are very comfortable with this product. Review collected by and hosted on G2.com.

Baskar G.
BG
Product Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesfloor?

AI-Assisted selling, Virtual Shopping and clienteling are the best features i could think of. Easy to use and best user experience Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

Nothing as such for now. Pricing seems to be a hindrance. Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

Live video calling and product display are at their best. Both customers and the retailer is happy as it reduces the barrier of traveling Review collected by and hosted on G2.com.

Rohit K.
RK
Senior Specialist Software Engineering
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Salesfloor?

Salefloor gives you all functionality as you want for a store, on thoae features I like most AI customer support, inbuilt ERP ready connection, APIs,scheduling appointments and customer management. Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

Salefloor have all features that we want for a ecommerce store, Salesfloor should have to work more on Abandoned customers Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

Connection with ERP, scheduling appointments and customer management was problem in our last store so we switched to salesfloor now that's resolved.

Thanks Salesfloor for making such application. Review collected by and hosted on G2.com.

AJAY  S.
AS
Digital Marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesfloor?

It is great that it gives personal touch and also have ai generated responses for customers. This is a great help for startups and for companies with less funds. Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

Well i was unable to find out a thing which is not good in sales floor, but there is always room for improvement. Thanks. Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

sales floor helps in reaching my products accurate size, shape, design and quality to the customer. this is amazing Review collected by and hosted on G2.com.

Hanuj T.
HT
CEO
Internet
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesfloor?

The ease of use and the way it enables busy customers also to engage and buy the products seamlessly is the best part. Review collected by and hosted on G2.com.

What do you dislike about Salesfloor?

There is nothing to dislike about salesfloor but if there is an add on capability to store larger files, that would be better. Review collected by and hosted on G2.com.

What problems is Salesfloor solving and how is that benefiting you?

Making our products more accessible to our customers. Review collected by and hosted on G2.com.