ruttl Pros and Cons

Inital pricing was apealing. Was sorely disapointed with the product. Review collected by and hosted on G2.com.

The customer support was terrible to start but evetnually came around. They then proceeded to charge my card more than the pricing I signed up for. Run the other direction. It's not worth your time. The customer support reps clearly didn't care enough to put the effort in inittaly. Review collected by and hosted on G2.com.

Ruttl has become an indispensable tool in my web design projects, fundamentally changing the way I interact with clients and simplifying the process of gathering feedback through real-time comments. One aspect where Ruttl really excels is its ability to import live websites, allowing my clients to immediately start commenting, reviewing, collaborating and assigning tasks right on the platform. It's saved me countless hours of communicating with clients via email or video conferencing, but makes it easy for them to provide feedback when they can, and organizes all of their responses in one place while cutting down on unnecessary back and forth.

I'm most impressed by Ruttl's ongoing commitment to improvement (new features) and innovation (new applications like chat feedback or PDF review). Regular updates have improved reliability by fixing bugs and routinely adding useful features. For me, these improvements have resulted in a more enjoyable user experience and reduced the need to contact their support team. Review collected by and hosted on G2.com.

Ruttl is of course another tool that my clients need to know and understand. I have tried to make it easy for them by including the link to my clients' Ruttl projects in my client dashboard and by producing my own web-based quick intro "how to use the feedback tool". Review collected by and hosted on G2.com.

Easy to use app that I use with my clients who are not tech savvy on a regular basis.

Well supported by a tech team who know their product and are quick to respond when I have suggestions for future enhancements. Review collected by and hosted on G2.com.

More functions than I can use! I just tend to use the customer feedback system, so I have not had time to learn its full functionality. I need to set some time aside to get the full benefits of what ruttl offers Review collected by and hosted on G2.com.

Getting feedback on the website via emails from clients is complex, and not easy to manage the feedback and assign it to the team. But Ruttl can save you from the hassle of getting the feedback in an email to getting the feedback right on the website using comments. The comments can be made into tasks with ClickUp integration. It is easy to assign tasks if it is on Clickup or PM tools. Review collected by and hosted on G2.com.

I use ClickUp for my Project management, but there is a scope for adding more tools. Review collected by and hosted on G2.com.

The simplicity of using Ruttl and tho possibility to give feedback and report bugs on the website or mobile app Review collected by and hosted on G2.com.

The tool has a lot of potential, but the accessibility of the support could be improved a little more ... Review collected by and hosted on G2.com.

The ability to leave visual feedback on live websites simplifies the QA process as it eliminates the need for lengthy explanations or extensive documentation. We can pinpoint the exact element that needs changes, making it easier for developers to understand and implement the modifications. Review collected by and hosted on G2.com.

On a few rare occasions, we've experienced occasional glitches during collaboration, which can be frustrating and hinder our workflow. Review collected by and hosted on G2.com.

Ruttl has made my life unbelievably easier when it comes to client work. Feedback is smooth. Clients are impressed. And the product just continues to impress Review collected by and hosted on G2.com.

Not much to dislike here. The team is very responsive and continues to innovate Review collected by and hosted on G2.com.

ruttl makes it really easy to get live feedback from client. love the feature where I can add latest version of the page and still keep history of previous pages. Client like it because they can leave comments without having to create an account Review collected by and hosted on G2.com.

would love the ability for live chat and video feedback Review collected by and hosted on G2.com.

Ease of putting pages online, adding comments in specific places and sharing with your team. Review collected by and hosted on G2.com.

Didn't encounter any specific problem using the tool. Review collected by and hosted on G2.com.

Easy to use, intuitive, pricing and then there is this awesome customer support! ⭐️⭐️⭐️⭐️⭐️ Review collected by and hosted on G2.com.

Some bugs and maybe minor improvements – but this is early stage. Ruttl is here to stay I guess. Review collected by and hosted on G2.com.