Rosterfy Reviews & Product Details

Simplifies administration - saving time.

Supports planning and executing volunteer journeys.

Friendly support team.

Open to new ideas.

Able to develop system to meet bespoke needs. Review collected by and hosted on G2.com.

Bespoke development can be outside of budget limitations. Review collected by and hosted on G2.com.

Rosterfy has revolutionised the way we manage our volunteer programme. This end-to-end volunteer management platform handles everything from onboarding to volunteer management and training, allowing us to focus on what truly matters: working with volunteers, their development, and supporting our business's volunteering programme.

One of the standout features of Rosterfy is its adaptability. The system can be fully customized to match our company's branding, making it feel like an integral part of our organisation. Additionally, it can be tailored to meet our specific needs, with everything being automated to streamline processes.

Thanks to Rosterfy, we've reduced our administrative workload from 80% to 40%. This efficiency gain has been a game-changer, enabling us to dedicate more time and resources to our core mission.

I highly recommend Rosterfy to any business looking to venture into corporate volunteering. You won't regret it. I am a huge advocate of this system, and it has truly transformed our volunteer management process. Review collected by and hosted on G2.com.

While Rosterfy is a fantastic system, the onboarding process was quite long, which added significant pressure internally to get it up and running. As someone who does not come from an IT and systems background, I found the "Show you" and "Go Do" model to be less effective for us. However, once we got past the initial setup, the system itself has been excellent. Review collected by and hosted on G2.com.

It's such a customisable system that you can really make work how you need it to, there is a lot of flexibility and I love the ability to set up automations within the system as well. Review collected by and hosted on G2.com.

As it's so customisable, it does take time and effort to build the system to work in a way you want to use it. This means it's not as easy as onboarding and being ready to go the next day, but the benefits outweight this in my opinion. Review collected by and hosted on G2.com.

Rosterfy is a great Volunteer Management System which is highly configurable to our needs. It has been able to suit our current volunteer management processes very well, enabling switch to an online platform and integration to be very smooth. Furthermore, the Rosterfy team are great and are always on hand to support. Review collected by and hosted on G2.com.

The only thing it would be great for Rosterfy to be able to do is to connect our volunteers better so we can continue building a community for them. This would be beneficial for us to develop our volunteer programme. Review collected by and hosted on G2.com.

Rosterfy is a rather versatile program which requires planning upon the initial set up. We did the set up very similarly to an accounting software. Beginning with the Chart of Accounts, you'd want to set up a naming convention for your events so that it can be easily be searched using either the prefix or * wild cards.

After that, it worked like a charm. The Rosterfy team is continually improving their software and we managed to fix a few rather large issues we had (the calendar mainly) after a software patch or two. Overall, it is simple enough to get the job done and stable enough to provide you with much needed information such as volunteer hours. Review collected by and hosted on G2.com.

Not sure if this is a user issue, but I can't seem to get the "reports" function for more complex reports (eg. number of shifts a volunteer has clocked in the year).

Simple reports work like a charm. The Rosterfy team could consider making the report function as intuitive and user-friendly as the rest of the program. Review collected by and hosted on G2.com.

The ability to be supported to design and contribute ideas to meet our organisation's needs. Review collected by and hosted on G2.com.

Sometimes seems a little too complex, however I am not a tech person so could be my naive expectations. Will leave to our tech team to repsond accordingly.

The number of featurs certainly supports our community requirements, and we look forward to fine tuning these as we onboard and experience the processes in real time. Review collected by and hosted on G2.com.

Rosterfy has enabled me to kick the use of spreadsheets, which were previously used to manage and roster volunteers for NZ's most significant agricultural expo - Fieldays.

The communications feature is excellent. It eliminates multiple email replies of thanks from volunteers. It keeps a log of all communications sent in one place, easily traceable.

As we are still learning about all the functions of Rosterfy and how we have changed tact on how we set up our volunteer engagement and rostering, it is hard for me to comment until I am more settled in using the platform and its features. Review collected by and hosted on G2.com.

Product knowledge within the Rosterfy team is excellent; however, getting engagement in a timely manner had proven challenging, mainly when we needed advice on how to use features to benefit the overall performance of Rosterfy for our organisation.

Although I like the communications tool on the platform, once the comms are sent, there is no record of what was said, to my knowledge.

Lack of an APP, but I understand this is on its way, and we will have it in time for our next event - June 2024.

Rosterfy has been a rollercoaster ride for us in the 18 months we have been using it. There have been times when management asked, 'Is it still right for us'? I have confidence in the platform and hope that it will deliver what we need in the long term. Review collected by and hosted on G2.com.

Rosterfy has allowed us to continue creating exceptional experiences with our volunteers, from the auto emails to efficiently communicate with their chosen preferences and options, as well as being able to track volunteer numbers across multiple events at once. Review collected by and hosted on G2.com.

One of the downsides is the amount of steps required to set-up an event in different tabs and having to make changes to not confuse volunteers, once it is set-up it is good to go - make a template and go from there. Review collected by and hosted on G2.com.

Rosterfy is almost infinitely customizable, so we've been able to configure it to support our very specific internal processes very well. It's great and a big time-saver once it is fully up and running. Review collected by and hosted on G2.com.

Because it is so customizable, it takes a long time to learn how to set up and configure all the various components - it's definitely a steep learning curve. However, Rosterfy customer support is great so that really helps get you up to speed! Review collected by and hosted on G2.com.

The most helpful thing about Rosterfy is to be able to update some features in bulk and send personal and individual emails to a specific group of people. These features save a lot of time and are a clear upside of using Rosterfy.

Another helpful thing about Rosterfy is that it has allowed us to stop needing to input information in multiple spreadsheets and save them in different folders. All the information from the staff that we need is now all in one place: Rosterfy. Review collected by and hosted on G2.com.

Overall, there are not many things we are not able to do. However, one of the things Rosterfy could improve is being able to search users in shifts. This feature would allow us to see what shift is assigned to a specific user quickly. Since we do not have thousands of shifts and we only have one user per shift, we would like to be able to search for the user when updating specific information to their shift.

We have also encountered problems when sending emails with merge tags. A few times, the merge tags did not work, and our staff received emails that did not have the shift information. These errors created chaos and gave a reason to complain to staff who do not like using Rosterfy. Review collected by and hosted on G2.com.