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Rollbar Reviews & Product Details

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

The freemium offering makes the solution a great fit for a startup to ensure that error monitoring is covered. The capability scales up with the organisation and event volumes; it's been useful to me and our org from 1 person to 600. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Lack of safeguards is a minor annoyance. In the event that our app, or Rollbar config, is misconfigured it's possible to blow through volume tier allocations for the month in a bad day. Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

Rollbar does one thing, and one thing well: error reporting. Rollbar gives us complete coverage of front and back end errors. Review collected by and hosted on G2.com.

Rollbar Overview

What is Rollbar?

Go beyond crash reporting, error tracking, logging and error monitoring. Get instant and accurate alerts — plus a real-time feed — of all errors, including unhandled exceptions. Our automation-grade grouping uses machine learning to reduce noise and gives you error signals you can trust.

Rollbar Details
Languages Supported
English
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Product Description

Full-stack error monitoring for web & mobile apps. JS, Ruby, Python, PHP, Node, Golang, Android, iOS, more.

How do you position yourself against your competitors?

Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate rather than spending time monitoring, investigating, and debugging.


Seller Details
Seller
Rollbar
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@rollbar
4,031 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®

Nico K.
NK
Overview Provided by:

Recent Rollbar Reviews

Krishnan M.
KM
Krishnan M.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and amazing tool for error notifications"
Its been a simple tool to setup. It didn't require a learning curve as with other tools
Toby B.
TB
Toby B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Rollbar is great"
Rollbar integrates seamlessly with Ruby on Rails. I've used it in many projects over the years and it's never let me down. It's easy to use and gre...
Jaime S.
JS
Jaime S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great tool to catch bugs!"
The implementation and the integration are super easy, same for sending custom logs or custom info about the user. IMO it is super important for cu...

Rollbar Pricing

Exclusive savings on Rollbar through G2 Deals

Rollbar and G2 customers can grow better together. Save 25% on eligible Rollbar plans for 6 months, or sign up for free at the link below. Get all the tools you need to Discover and fix errors faster wherever they happen.

How to claim this offer

Sign-up for a new Rollbar account and receive 25% off for the first 6 months when selecting a paid plan.

Deals
25% off
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Rollbar Media

Rollbar Demo - Rollbar + Gitblame
https://rollbar.com/product/
Rollbar Demo - Rollbar + Jira
https://rollbar.com/product/
Rollbar Demo - Rollbar + Jira Atlassian
https://rollbar.com/product/
Rollbar Demo - Rollbar + Slack
https://rollbar.com/integrations/slack/
Rollbar Demo - Rollbar Improve
https://rollbar.com/solutions/improve/
Rollbar Demo - Project Configurations
Setup projects quickly an easily with instant notifications when errors occur.
Answer a few questions to help the Rollbar community
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170 out of 171 Total Reviews for Rollbar

4.5 out of 5
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170 out of 171 Total Reviews for Rollbar
4.5 out of 5
170 out of 171 Total Reviews for Rollbar
4.5 out of 5

Rollbar Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RollbarQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Krishnan M.
KM
Software Engineer III
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rollbar?

Its been a simple tool to setup. It didn't require a learning curve as with other tools Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Sometimes the error on the title does not match the error in the description, so I need to manually check for the error. Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

We needed a way to get notified of the errors that get missed during testing and also before a customer encounters an error. Review collected by and hosted on G2.com.

Jaime S.
JS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

The implementation and the integration are super easy, same for sending custom logs or custom info about the user. IMO it is super important for customer support, we have the tool connected to Slack so the first thing we do to start the day is check the channel and check all the errors our users have, you have a lot of information to be able to fix the bug you have in your application.

For us it is an essential tool, we use every day. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

You can check the API calls you are doing but you cannot have the response from the server, but, I think this is a matter of privacy. Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

We can know where the application is having bugs and solve them quickly. So, our customers have a fast response from us even before they contact us. Review collected by and hosted on G2.com.

Nick L.
NL
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

Rollbar has truly been a game-changer for me when it comes to error tracking and monitoring. Its consistent performance, with hardly any downtime, allows me to stay focused on the tasks at hand. The user interface is not only intuitive but remarkably responsive, making navigation a smooth experience. Searching and filtering data is straightforward, making it easy to spot issues and analyze trends quickly.

What makes Rollbar stand out is its knack for simplifying the troubleshooting process, turning what could be a complicated task into something more manageable. The third-party integrations seamlessly enhance the platform's already impressive capabilities.

In the complex world of coding challenges, Rollbar has become a reliable companion. It's more than just a tool; it feels like a trusted ally for any developer dealing with the intricacies of code. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Rollbar has proven reliable, but the error grouping functionality needs improvement. The rules lack clarity, sometimes leading to unintended outcomes. Customizing notification conditions feels restrictive and could benefit from a rework. Enhancing these aspects would greatly improve the overall user experience and make Rollbar even more effective in error tracking and notification management. Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

Rollbar is my essential tool for quick error resolution and proactive issue handling in my platform. Its real-time tracking ensures prompt identification and resolution, minimizing downtime. The immediate notificaitons alert me to potential problems, making it a crucial asset for maintaining a resilient and robust platform. Review collected by and hosted on G2.com.

Inga B.
IB
Lead FE Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

It's extremely easy to integrate, but the real power is in the extended functionality. Rollbar telemetry can be a real time-saver, giving the context to user actions that preceded the actual issue. And for the actual deep-dive in errors, RQL (the query language) is invaluable. I'm also a big fan of the Slack notifications and the flexibility they offer. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

The mobile view is a bit clunky / overcrowded, though it has been improved greatly in the last year or so. Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

Having all issues and warnings in the same place / grouped is important for us. Rollbar's Telemetry feature lets us review user's actions that preceed issues, making it easier to solve the more tricky bugs. Also, we're using the notifications system to alert us of unexpected increases of certain problems like timeouts, letting us catch system-wide issues earlier. Review collected by and hosted on G2.com.

Cameron P.
CP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

Rollbar fulfills an important need for us with its grouping of items, so that we can track over long periods of time. This allows us to see trends, when issues started, how many of our customers are affected. We also find the integrations very helpful with slack messages of new items and ability to create jira issues with all the details from rollbar automatically included. Customer support has also been great and timely to get back to us with any questions. They also have a slack community which can be helpful. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Sometimes the grouping can get a little messed up depending on the error message which means the tracking can be a little skewed. Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

The ability to monitor issues with our application over time and then target the highest number of issues to fix as a priority. Review collected by and hosted on G2.com.

Toby B.
TB
CEO/CTO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

Rollbar integrates seamlessly with Ruby on Rails. I've used it in many projects over the years and it's never let me down. It's easy to use and great value for money. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Very little. It's simple and does what it says at a reasonable cost. Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

It reports errors when I need them in real-time. Review collected by and hosted on G2.com.

Sébastien S.
SS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

I appreciate Rollbar's that I use everyday real-time error tracking and machine learning-driven grouping, which efficiently filters alerts, ensuring focus on critical issues. Its user-friendly interface facilitates quick adoption and seamless integration with other tools, enhancing overall tech team productivity. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

The front-end integration (ReactJS) is a bit less smooth than the back-end integration. Except thath everything is really good! Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

Rollbar has revolutionized how my team handles real-time error tracking and monitoring. Its swift error detection and detailed reporting streamline the debugging process, significantly reducing application downtime. This proactive approach in resolving issues enhances the reliability of our applications. Moreover, the automation of error grouping and analysis by Rollbar boosts our team's productivity, allowing us to focus more on innovation rather than repetitive error tracking, making our work environment more efficient and productive. Review collected by and hosted on G2.com.

Brian S.
BS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

We started with Rollbar using their Ruby on Rails monitoring and have since expanded to using python, ios, android, javascript, and probably more. They are always responsive to support requests and keep adding extra features. Installation is also extremely straightforward: one of the few pieces of software that truly "Just Works." Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Very occasionally Rollbar doesn't provide us enough information to fully debug and issue and we have to fall back to tried and true methods like reading logs, looking at the database, etc. Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

Rollbar gives us a great snapshot of not only errors but endpoint performance. We use it both reatively when support issues come in and proactively to prevent those issues in the first place. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

Definitely their support and communication.

They help to solve different problems and help with approach for logging.

Also they help to debug grouping issues and create custom rules.

I like we can have custom grouping rules. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Default grouping algorithm is not best, but grouping is complex problem.

Sometimes grouping does not work well as expected and issues are hidden.

You have to make custom rules for custom logging.

Some small annoying UI issues are not fixed.

Not enough features:

- it is hard to manage custom rules

- It is hard to use RQL. There should be better way to search, group and do some analytics

- RQL is limited. I cannot query on some things

- RQL is slow and times out

- I cannot build different graphqs and dashboards in UI Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

We log errors from different apps there. So we can catch errors.

We have slack alerts and monitor rollbar daily.

It helps to catch errors faster.

But we have to use other tools to help debug errors. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rollbar?

Rollbar provides an array of features across multiple software languages that allow us to easily implement bug tracking across all our services. With up to the second bug tracking, we are able to quickly track any issues that might come up and keep our customers happy with our quick response. Our team relies on Rollbar to maintain a high level of customer support through their easy integrations to our entire platform. Rollbar also offers great integration with applications like Slack which makes it our primary tool for communicating issues with our team. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Rollbar lacks more in depth AWS integration which would be helpful for apps that also require tracking across AWS or cloud services. Review collected by and hosted on G2.com.

What problems is Rollbar solving and how is that benefiting you?

Rollbar gives us the ability to quickly be alerted via Slack about issues that are coming up in our application. This has allowed us to have lightning fast responses to any issues a customer might be facing. Review collected by and hosted on G2.com.