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RocketCyber Reviews & Product Details

Jasper G.
JG
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RocketCyber?

Integrations in different SaaS Solutions and Kaseya 365 Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

No LANCOM Firewall Support, Kaseya 365 Integration to poor. RMM, EDR, Autotask, AV Sync is not so good integrated! Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

24/7 Watch on 365 and EDR / AV of my customers Review collected by and hosted on G2.com.

RocketCyber Overview

What is RocketCyber?

RocketCyber’s Managed SOC (security operation center) is a managed detection and response service that leverages RocketCyber’s Threat Monitoring Platform to detect malicious and suspicious activity across three critical attack vectors: Endpoint | Network | Cloud. This service is comprised of an elite team of security veterans and experts who proactively hunt and investigate threat activity, perform the triage of detections, and work with your team on the remediation when an actionable threat is discovered.

RocketCyber Details
Product Website
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Product Description

Designed from the ground up for the managed service provider. Delivered as a Software-as-Service from the cloud to customer endpoints, RocketCyber helps MSPs streamline detection and response capabilities and build security into monthly core services.


Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,686 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Description

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.


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Recent RocketCyber Reviews

MS
Mike S.Small-Business (50 or fewer emp.)
5.0 out of 5
"RocketCyber saves you headaches"
Quick and easy setup, fast responses from the SOC on issues, configuration is simple, ingests all syslogs
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Worthless"
absoutely nothing, i couldn't cancel this fast enough.
RC
Russell C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Has been a great tool for alerting us to both internal and external attacks on our it infrastructure"
Its 24 hours 7 day a week alerting system sends us alerts right away if thiere is any issues with our d\\networks or devices and also mointors for ...
Security Badge
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0 people requested security information

RocketCyber Media

RocketCyber Demo - RocketCyber Console
RocketCyber's multi tenant security platform console
RocketCyber Demo - RocketCyber Configurations are Mapped to the MITRE ATT&CK Framework
Within RocketCyber you have the ability to go into individual apps and configure them based on the MITRE ATT&CK tactics, techniques, and procedures (TTPs) that threat actors use.
RocketCyber Demo - Deep Integrations with 3rd Parties Including Windows Defender
Within RocketCyber there is a separate app built out specifically for the management and control of Windows Defender. The settings for defender and the endpoints it is deployed on can be controlled and configured from within RocketCyber.
RocketCyber Demo - RocketCyber Executive Report Example
One page of the RocketCyber executive report that you can automatically have sent out to customers on a regular cadence.
Online demo of RocketCyber
Play RocketCyber Video
Online demo of RocketCyber

Official Downloads

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35 out of 36 Total Reviews for RocketCyber

4.4 out of 5
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35 out of 36 Total Reviews for RocketCyber
4.4 out of 5
35 out of 36 Total Reviews for RocketCyber
4.4 out of 5

RocketCyber Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RocketCyberQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Brian L.
BL
Technical Alignment Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RocketCyber?

The 24/7 soc, it has been VERY beneficial. I received a call one night from the SOC that led me to stopping a cyber attack on a customer. The call alerted me to an issue and I was able to stop it before they were able to cause any harm. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

I haven't found anything yet. Aside from the Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

It is tracking and monitoring log files to alert me to suspicious activities. It's making things easier so I don't have to monitor them directly and can focus on other things. Review collected by and hosted on G2.com.

PU
Service Delivery Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RocketCyber?

Easy to install

Easy to configure

Easy to understand Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

We always want more integrations :)

but to be fair to the RC Team they do seem to listen to feedback and additional integrations to seem to come relatively frequently. Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

24/7 SOC for our clients that allows us to provide better holistic security offering Review collected by and hosted on G2.com.

Greg F.
GF
President and CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RocketCyber?

RocketCyber is very effective. They are like an overwatch and are quick to act on threats as they become evident. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

I am not exactly sure what to say here other than, I don't like seeing red in my dashboard if there isn't anything actionable. Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

I don't have to constantly watch everything. Review collected by and hosted on G2.com.

Cleber G.
CG
Analista Senior
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RocketCyber?

the simplicity and ease of deployment coupled with good monitoring capabilities and a team that responds to alerts quickly Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

Lack of integration with some endpoint security tools like Trend Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

Makes it much easier to respond to incidents in an automated way Review collected by and hosted on G2.com.

RF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RocketCyber?

I love how easy it is to deploy and manage RocketCyber. It integrates with nearly our entire stack, and it has allowed us to mitigate breach attempts automatically. We really like the Microsoft 365 user monitoring as well, it has saved a number of our clients executives accounts. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

I would say the only downside I have come across would have to be false positives for some file types. We have some engineering firms and DoD partners as clients, and some of the software they use regularly (Wireshark, Putty, etc) get flagged with alerts. We haven't whitelisted them due to the nature of the programs, so we have just learned to live with the alerts we get and check them on a 1 by 1 basis. Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

It allows us to be proactive and ensures that someone is always watching our networks when we cannot. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about RocketCyber?

absoutely nothing, i couldn't cancel this fast enough. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

far too many false positives, doesn't integrate with many common and popular security solutions. all this does is check a box on what you "have", but doesn't actually protect you. that's why kaseya is basically givign it away now, under the false guise of helping making MSPs more profitable. Just a worthless product. Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

It checks a box when you fill out an insurance form, that's it. Review collected by and hosted on G2.com.

Jesse P.
JP
Service Desk Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about RocketCyber?

I like the fast response time to incidents, 1-2 minutes. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

GUI is sometimes very laggy and takes a lot of time to load things. Unable to check archived items Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

keeping customers secure and monitored. automation Review collected by and hosted on G2.com.

Billy C.
BC
Director Of Information Technology
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RocketCyber?

Just knowing there is someone, a team, looking out for us and our customers. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

Nothing. They have been great! I don't have a complaint Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

It allows us to focus more on customer relationships and less on incidents. Review collected by and hosted on G2.com.

BW
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RocketCyber?

Great on-boarding teaming. Getting set up was a breeze. Within minutes I was being notified by the SOC of issues. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

I haven't found a single thing I dislike yet. Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

We were looking to replace our MSP and needed a managed SOC solution. Review collected by and hosted on G2.com.

RC
Head of IT for 2 office in LA and Irvine CA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about RocketCyber?

Its 24 hours 7 day a week alerting system sends us alerts right away if thiere is any issues with our d\\networks or devices and also mointors for any office 365 issues in realtime. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

Interface and gui is not as intuitive as we would like Review collected by and hosted on G2.com.

What problems is RocketCyber solving and how is that benefiting you?

It is able to secure endpoints firewalls and office 365 enviorments Review collected by and hosted on G2.com.