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209 Robin Reviews

4.5 out of 5
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209 Robin Reviews
4.5 out of 5
209 Robin Reviews
4.5 out of 5

Robin Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RobinQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JS
Facility Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

Invite users by mail - go beyond your organisations email.

Number of features is great, we use auto cancel on "ghost" meetings and check in. Rules for recurring meetings is great. All settings around the booking is great. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Too many "small" mistakes.

Like when setting the 24 hour time format, it doesnt show the schedule in 24h, but instead am/pm.

The dashborad/status screen is not accurate on time & date - you did register this as a bug - but haven't solved it.

Tenant trouble when booking throug outlook - cannot acces rooms / placement.

Would like the option to select the schedule window for meeting rooms as a start page.

Maybe too many features that doesn't work so well for the end user, please focus more on making the few things we need, and make those work perfect:) Review collected by and hosted on G2.com.

AE
Privacy Specialist
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Robin?

Robin is simple and straightforward to use. It enables me to plan my office visits easily, it also integrates my work calendar with parking, office seating and room booking making for a brilliant end to end experience for employees. Review collected by and hosted on G2.com.

What do you dislike about Robin?

The app can be a bit clunky sometimes but all in all it's a great service. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

In my hybrid position, Robin helps me stay connected by letting me know which days are best to go into the office. It is extremely easy to navigate and is intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Robin?

I can't find anything that I dislike about Robin. Review collected by and hosted on G2.com.

Mike M.
MM
Senior Manager of People Operations
Enterprise(> 1000 emp.)
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Review source: Seller invite
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(Original )Information
What do you like best about Robin?

I like how easy it is to manage the rooms and the information on what each room has. I like the UX of the app, makes it very easy to use for our staff Review collected by and hosted on G2.com.

What do you dislike about Robin?

If you need to edit a floor plan, it takes more time then I would like and needs the help from someone at Robin. So if you are going through a big floor redesign (and using desks or adding/removing rooms) it is a bit of a pain point. Also it still sits on top of Microsoft so we have to do some work in Microsoft and Robin, where it would be nice to use just one Review collected by and hosted on G2.com.

Christopher M.
CM
Operations Facilities Manager
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Robin?

Robin is simple for an end user. There isn't a lot of menus or schedules to set up, they are all located in one place. So even a less tech savy person can make full use of the platform. As an admin the it's easy to use the space and desk set up functions, and simple to manage our overall office space. The rollout was easy with a lot of service and support from the Robin team. The advanced analytics suite is very functional for predicting future use based on past performance. It intregated seamlessly with our conference room booking system. Review collected by and hosted on G2.com.

What do you dislike about Robin?

I haven't tried the guest function yet, and I'm not sure if it will integrate with Salesforce. Review collected by and hosted on G2.com.

PL
Enterprise(> 1000 emp.)
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Review source: Seller invite
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What do you like best about Robin?

The user interface is fantastic and easy to navigate. Setting up my office on the platform was a breeze. I appreciate the developer team behind the app. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Inability to connect with their sales specialist on anything other than Google Meet. Review collected by and hosted on G2.com.

AB
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Robin?

Very intuitive to use, that allows for simple and painless reserving of office space. Our firm recently moved to a "hoteling" office space that has limited offices and meeting rooms. The Robin platform was integrated to prevent duplicate reservations and to track the office traffic. The email alerts to check in and confirmation are great as well. Review collected by and hosted on G2.com.

What do you dislike about Robin?

The booking of an office for multiple days is slightly cumbersome, and the "check-in" component also is slightly cumbersome, but certainly not a deterent to use the platform. Review collected by and hosted on G2.com.

Eduard K.
EK
Team Lead, EMEA IT Helpdesk
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Robin?

How easy it is to customize both your experience as an admin and crate a lay of the land as well as how easy it is for end users to maximize productivity with thi tool.

The implementation was rather easy and fast and the customer support team has been with us throughout the process and has explained all the most relevant features. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Some times the refresh rate between meeting room displays and system gets stuck and won't work unless the unit is restarted. While we have seen a decrease in the frequency our users use this app it's still an instrumental tool for our bigges offices. Review collected by and hosted on G2.com.

Verified User in Program Development
AP
Enterprise(> 1000 emp.)
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Review source: Seller invite
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What do you like best about Robin?

Robin is quite easy to use and set up.

It has built in features that other require additional payments for e.g. creating a map (which in fact is SUPER easy).

I use it on a daily basis and both browser version and mobile app works great and haven;t faced any major issues while using it.

Haven't got many options to reach out to customer support as it was really easy to implement and integrate with our network infrastructure (you can be checked when your device log in to specified IP range). Review collected by and hosted on G2.com.

What do you dislike about Robin?

It could be a bit more transparent and allow you to either use map view and simple search (list pick up where you provide filters and have a result of available options). With current mobile app this part is not user friendly and sometimes when I book a desk, a room and parking spot - not all information are being provided on the day summary view. Review collected by and hosted on G2.com.

DO
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

Robin is very easy and intuitive to use. It's extreamly user friendly and allows our users to reserve their desks effortlessly. Check-in and Check-out works great with mobile app, website, QR code scanning, or the badge scanners that we have in place. Review collected by and hosted on G2.com.

What do you dislike about Robin?

My only complain is that the Phone App auto-checkin takes about 45 mins to kick in once connected to the Wifi. I wish it would auto-checkin at a more frequent rate, but it's fine. Review collected by and hosted on G2.com.