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Robin Reviews & Product Details

Eduard K.
EK
Team Lead, EMEA IT Helpdesk
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

How easy it is to customize both your experience as an admin and crate a lay of the land as well as how easy it is for end users to maximize productivity with thi tool.

The implementation was rather easy and fast and the customer support team has been with us throughout the process and has explained all the most relevant features. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Some times the refresh rate between meeting room displays and system gets stuck and won't work unless the unit is restarted. While we have seen a decrease in the frequency our users use this app it's still an instrumental tool for our bigges offices. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

Visibility over how many people are actively using the office space post pandemic. Review collected by and hosted on G2.com.

Robin Overview

What is Robin?

Robin's One Workplace platform facilitates a frictionless connection between remote and in-office work, centralizes the management of office operations and visitors, and helps companies optimize space investments. Customers manage their entire workplace on one platform that includes: Resource Booking: The AI-powered platform learns employee preferences to automate resource booking and check-ins for a smoother workday. Visitor Management: The platform organizes all visitor workflows – guests can pre-register easily, get the information and identification they need, and check in smoothly for a hassle-free experience in your workplace. Meeting Services: The platform centralizes meeting preparation – from catering to room setup to AV needs – for more self-sufficient employees and fewer logistical headaches. Advanced Analytics: Robin's customizable analytics give you insights into office occupancy, meeting patterns and even employee behavior, so you can make decisions to both improve employee satisfaction and optimize your office space. Space Planning: Robin's space planning tools give you a clear picture of your space needs so you can design better office layouts, allocate resources like desks and make smarter decisions about your real estate investments.

Robin Details
Discussions
Robin Community
Languages Supported
German, English, French, Japanese, Spanish
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Product Description

With industry-leading desk and room booking software, alongside powerful analytics and visitor management, our platform empowers you to proactively address the evolving demands of tomorrow’s workplace. Since 2014, thousands of global organizations have trusted Robin for sustainable and scalable workplace optimization. Robin integrates with systems you already use to help plan the workweek, surface office activity, book desks & spaces, manage visitors, and optimize your workplace with data.

How do you position yourself against your competitors?

In addition to our world-class resource booking, our platform is the only solution to:

- Automate days at the office for employees. With automatic desk booking, room suggestions and check-ins, our AI is purposefully designed to remove tasks from employees so they have better days at the office.

- Offer robust meeting service capabilities. Admins can easily create and customize meeting services they need, such as catering and AV support, and keep everyone up to date on status. It is built directly into our platform, and is designed to be flexible enough to fit any office requirements.

- Bring customizable workplace reports and measure in-person collaboration. We offer the most data points, connecting space and employee behavior insights.


Seller Details
Year Founded
2014
HQ Location
Boston, MA
Twitter
@robinpowered
1,315 Twitter followers
LinkedIn® Page
www.linkedin.com
318 employees on LinkedIn®
Description

Today’s offices are powered by Robin. We help global organizations create better office experiences. With leading space data and employee insights driving your workplace strategy, the office becomes less of a mandate and more of a magnet for intentional collaboration.People are what make offices great, and we are dedicated to making our customers successful in re-imagining their offices. We do this with an industry-leading workplace management platform designed for the modern hybrid office.


Derek W.
DW
Overview Provided by:

Recent Robin Reviews

AE
Adedapo E.Enterprise (> 1000 emp.)
5.0 out of 5
"Seamless and Fast"
Robin is simple and straightforward to use. It enables me to plan my office visits easily, it also integrates my work calendar with parking, office...
JS
Jannick Uno S.Mid-Market (51-1000 emp.)
4.0 out of 5
"Facility Manager, MindFuture, Office building, Primary Room booking."
Invite users by mail - go beyond your organisations email. Number of features is great, we use auto cancel on "ghost" meetings and check in. Rules...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"User-friendly platform"
In my hybrid position, Robin helps me stay connected by letting me know which days are best to go into the office. It is extremely easy to navigate...
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Robin Media

Robin Demo - Manage your entire workplace on one platform
Empower employees, streamline workplace operations and plan for the future with a platform designed for hybrid offices
Robin Demo - Automate your in-office days
AI-powered desk booking, room scheduling and check-ins, designed for a smoother workday.
Robin Demo - Made for the tools you already use
Easily reserve desks, meeting rooms and more inside your favorite tools like Teams, Outlook, Slack and Google.
Robin Demo - Effortlessly manage your office visitors
From pre-registration to check-in and visit logs, organize and optimize the entire office guest experience.
Robin Demo - Handle your meeting services in one place
Centralize meeting preparation with customizable workflows for catering requests, room setup and AV support and more.
Robin Demo - Transform your spaces with data
Build smarter workplace with industry-leading customizable reports and modern space planning tools.
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Video Reviews

208 out of 209 Total Reviews for Robin

4.5 out of 5
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208 out of 209 Total Reviews for Robin
4.5 out of 5
208 out of 209 Total Reviews for Robin
4.5 out of 5

Robin Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RobinQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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JS
Facility Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

Invite users by mail - go beyond your organisations email.

Number of features is great, we use auto cancel on "ghost" meetings and check in. Rules for recurring meetings is great. All settings around the booking is great. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Too many "small" mistakes.

Like when setting the 24 hour time format, it doesnt show the schedule in 24h, but instead am/pm.

The dashborad/status screen is not accurate on time & date - you did register this as a bug - but haven't solved it.

Tenant trouble when booking throug outlook - cannot acces rooms / placement.

Would like the option to select the schedule window for meeting rooms as a start page.

Maybe too many features that doesn't work so well for the end user, please focus more on making the few things we need, and make those work perfect:) Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

Meeting Room Booking that multiple start up companies can use within our MindFuture Hub Office building. Review collected by and hosted on G2.com.

AE
Privacy Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

Robin is simple and straightforward to use. It enables me to plan my office visits easily, it also integrates my work calendar with parking, office seating and room booking making for a brilliant end to end experience for employees. Review collected by and hosted on G2.com.

What do you dislike about Robin?

The app can be a bit clunky sometimes but all in all it's a great service. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

Seamless room, seat and parking space booking for employees. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

In my hybrid position, Robin helps me stay connected by letting me know which days are best to go into the office. It is extremely easy to navigate and is intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Robin?

I can't find anything that I dislike about Robin. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

Robin lets the entire organization know who is in the office and for what purpose they are using it. Review collected by and hosted on G2.com.

Mike M.
MM
Senior Manager of People Operations
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Robin?

I like how easy it is to manage the rooms and the information on what each room has. I like the UX of the app, makes it very easy to use for our staff Review collected by and hosted on G2.com.

What do you dislike about Robin?

If you need to edit a floor plan, it takes more time then I would like and needs the help from someone at Robin. So if you are going through a big floor redesign (and using desks or adding/removing rooms) it is a bit of a pain point. Also it still sits on top of Microsoft so we have to do some work in Microsoft and Robin, where it would be nice to use just one Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

We have so many teams/people that need a meeting room in all of offices, it helped to easily streamline the reservation process as well as create rooms that could only be used by cetain teams. We started using desk booking for a little while when we were move remote, which helped know what space was available during the week Review collected by and hosted on G2.com.

Christopher M.
CM
Operations Facilities Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

Robin is simple for an end user. There isn't a lot of menus or schedules to set up, they are all located in one place. So even a less tech savy person can make full use of the platform. As an admin the it's easy to use the space and desk set up functions, and simple to manage our overall office space. The rollout was easy with a lot of service and support from the Robin team. The advanced analytics suite is very functional for predicting future use based on past performance. It intregated seamlessly with our conference room booking system. Review collected by and hosted on G2.com.

What do you dislike about Robin?

I haven't tried the guest function yet, and I'm not sure if it will integrate with Salesforce. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

Managing effective use of desk and office space. I suspect that we can effectively downgrade our square footage saving the company quite of bit of money long term. Without effective hoteling software, that would be pure guesswork. Review collected by and hosted on G2.com.

PL
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Robin?

The user interface is fantastic and easy to navigate. Setting up my office on the platform was a breeze. I appreciate the developer team behind the app. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Inability to connect with their sales specialist on anything other than Google Meet. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

Robin helped me improve the space utilization of my office. We were able to provide visibility to our employees on the desk capacity available in real-time and the information that one would generally expect to have. The administrative settings are well-designed and customizable per your organization's needs, Review collected by and hosted on G2.com.

AB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Robin?

Very intuitive to use, that allows for simple and painless reserving of office space. Our firm recently moved to a "hoteling" office space that has limited offices and meeting rooms. The Robin platform was integrated to prevent duplicate reservations and to track the office traffic. The email alerts to check in and confirmation are great as well. Review collected by and hosted on G2.com.

What do you dislike about Robin?

The booking of an office for multiple days is slightly cumbersome, and the "check-in" component also is slightly cumbersome, but certainly not a deterent to use the platform. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

We recently downsized the size of office space that our firm has. As such, we needed a universal way to ensure that employees could reserve a work space for when they were coming into the office. This platform allows for easy check in and check out processing that allows everyone in the firm to see who and when will be in the office. Review collected by and hosted on G2.com.

Verified User in Program Development
AP
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

Robin is quite easy to use and set up.

It has built in features that other require additional payments for e.g. creating a map (which in fact is SUPER easy).

I use it on a daily basis and both browser version and mobile app works great and haven;t faced any major issues while using it.

Haven't got many options to reach out to customer support as it was really easy to implement and integrate with our network infrastructure (you can be checked when your device log in to specified IP range). Review collected by and hosted on G2.com.

What do you dislike about Robin?

It could be a bit more transparent and allow you to either use map view and simple search (list pick up where you provide filters and have a result of available options). With current mobile app this part is not user friendly and sometimes when I book a desk, a room and parking spot - not all information are being provided on the day summary view. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

Room booking, hot desk, parking spot reservation. Review collected by and hosted on G2.com.

DO
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

Robin is very easy and intuitive to use. It's extreamly user friendly and allows our users to reserve their desks effortlessly. Check-in and Check-out works great with mobile app, website, QR code scanning, or the badge scanners that we have in place. Review collected by and hosted on G2.com.

What do you dislike about Robin?

My only complain is that the Phone App auto-checkin takes about 45 mins to kick in once connected to the Wifi. I wish it would auto-checkin at a more frequent rate, but it's fine. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

It allows for planning and reporting for our office space is used. It benefits me because I can see who is in the office and can plan which day will allow me to collaborate most effectively with coworkers. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Robin?

For those of us who like to tinker, it offers great customizability. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Although it has improved greatly in the last year or so, it is still a little rough around the edges. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

Robin is helping to organize and track office usage among workers who primarily work from home but need a place in the office from time to time. Review collected by and hosted on G2.com.