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RoadWarrior Reviews & Product Details

Jake T.
JT
fedex courier
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RoadWarrior?

i've been using road warriors for 7 years , i work for fedex express and use to work for fedex ground and it the only thing i use to get my job done Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

nothing i love everything about this app and team behind it Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

getting my route in the best order. i have time deliveries and i can see when i'll be at my last stop before noon cut off time. lifesavor Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

We're thrilled to hear that RoadWarrior has been such a valuable tool for you in your role at FedEx Express for the past 7 years. Thank you for your loyalty and for taking the time to share your positive experience!

RoadWarrior Overview

What is RoadWarrior?

RoadWarrior is a powerful route optimization tool designed to help both dispatchers and drivers by eliminating logistical headaches. RoadWarrior Flex offers a mobile app for clear communication between the drivers and dispatcher, real-time traffic updates so adjustments to the route can be made accordingly, route optimization for up to 500 stops per day, driver check-ins and progress updates, FedEx and Ontrac manifest uploads as well as Proof of Delivery.

RoadWarrior Details
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Languages Supported
English
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Product Description

RoadWarrior Flex is the best multi-stop route planning and dispatching software for teams and solo users looking to cut time on the road. Dispatchers access the RoadWarrior Flex web app to create, optimize, and dispatch routes to Drivers. Dispatchers can then track progress and update Routes throughout the day, as needed. Drivers can download the RoadWarrior app for free on Android and iOS devices, and log in with their Flex credentials to get their days done fast--without bulky hardware.

How do you position yourself against your competitors?

Whether you're a solo driver or a large company with bigger demands, RoadWarrior can help. RoadWarrior's route optimization software has helped realtors, landscapers, flower delivery businesses get to where they need to be with less planning, less time on the road and an earlier end to their work day. We also believe in small businesses and want our product to be accessible to everyone.


Seller Details
Seller
SYSTEM1
Company Website
Year Founded
2013
HQ Location
Marina del Rey, US
LinkedIn® Page
www.linkedin.com
357 employees on LinkedIn®
Ownership
NYSE: SST
Description

System1 (NYSE: SST) combines best-in-class technology and data science to operate the most dynamic Responsive Acquisition Marketing Platform (RAMP) powered by AI & machine learning. We are led by passionate entrepreneurs & industry veterans who have built and managed multiple billion dollar companies. Our team is comprised of incredible engineers, product managers, data scientists, & buy and sell-side experts.


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Recent RoadWarrior Reviews

MH
Matt H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Smoothest program to use"
This is one is the easiest programs I've ever used for making routes. Very functional and reliable.
PO
Patrick O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic APP that does everything I need."
Simplicity is key here. The ability to use the RoadWarrior template to upload several hundred addresses and have it sort and optimize a route (one ...
JM
Jordon M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Route planning made easy!"
It's really simplified our route planning efforts! Implementation was a breeze and we use it on a daily basis!
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RoadWarrior Media

RoadWarrior Demo - Save Time with Fast Routing
Plan, organize and optimize stops online in our powerful tool, RoadWarrior Flex. Seamlessly send routes to drivers' phones to accept and make changes on the fly.
RoadWarrior Route Planner.
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RoadWarrior Route Planner.
RoadWarrior Flex Web Portal
Play RoadWarrior Video
RoadWarrior Flex Web Portal
RoadWarrior Delivery Drivers
Play RoadWarrior Video
RoadWarrior Delivery Drivers
RoadWarrior Proof of Delivery Add on Overview
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RoadWarrior Proof of Delivery Add on Overview
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57 out of 58 Total Reviews for RoadWarrior

4.4 out of 5
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57 out of 58 Total Reviews for RoadWarrior
4.4 out of 5
57 out of 58 Total Reviews for RoadWarrior
4.4 out of 5

RoadWarrior Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
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Overall Review Sentiment for RoadWarriorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Nigel G.
NG
Group Business System Support Administrator
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about RoadWarrior?

easy to use.

Quick to move stops between drivers

Easy for drivers to use.

Drivers want to use Road Warrior.

Easy to move jobs from driver to driver and see where the driver is up to Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

not being able to expand the map view / maximise it. would most like to be able to view multiple routes at once, on the same screen Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

easy to see how find into a route all drivers are.

they can also advise where the last stop they could get to, so on the back end we can change to an alternate.

easy to move job from driver to driver and see where they are up to on their route Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hi Nigel, thanks so much for taking the time to leave a review. We appreciate the support. We would love to discuss some of these features you would like to implement. Reach out to us at support@roadwarrior.app so we can chat! Thanks ~Margaret

Janina F.
JF
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RoadWarrior?

I am extremely happy with the customer service and the APP itself. It is priced a little higher, but it's totally worth it. You can assign orders to each person and restrict or allow flexibility. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

There's a limit of 200 stops and you can only optimize (route) a few times for 500 stops. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

They are helpful in allowing additional optimizations or they take good feedback and make changes based on user comments. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Thank you for your positive feedback regarding our customer service and the app. We appreciate your understanding of the pricing and are glad to hear that you find the app worth it. We understand your concerns about the limitations and optimization restrictions, and we are continuously working to enhance our services based on user feedback. As always, you can reach our team at support@roadwarrior.app. Thanks! ~Margaret

PO
Director of Market Development
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RoadWarrior?

Simplicity is key here. The ability to use the RoadWarrior template to upload several hundred addresses and have it sort and optimize a route (one way or round trip) in just a few minutes is wonderfull. The customization with my native navigation app works flawlessly as well. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

If I had to nitpick....more report data. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

Route optimization and time management in the field Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hi Patrick, thanks for taking the time to leave us a review. We appreciate it and are glad to hear that RoadWarrior helps you out on the road! Definitely let us know if you have any questions at support@roadwarrior.app. We would love to hear what reporting data you might want to see in some future feature updates. Thanks! ~Margaret

JM
Service Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about RoadWarrior?

It's really simplified our route planning efforts! Implementation was a breeze and we use it on a daily basis! Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Can't say there's anything that I dislike about it. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

We really enjoy being able to plug in many stops and it determines the most efficient route. You can filter by distance or by time dependent on whatever your needs are. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hi Jordan, Thanks for taking the time to leave a rate and review . We are so glad our services help you out! We've got the best users ever--keep crushing those Routes ~Margaret

MH
Courier, insurance underwriting and debt collection.
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RoadWarrior?

This is one is the easiest programs I've ever used for making routes. Very functional and reliable. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Not being able to stay life in on my phone and computer at the same time. I could if I payed for a 2nd user. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

Ease of getting my routes planned. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hi Matt, thanks so much for the review. We appreciate the support and are happy to help you out on the road! Let us know if you ever have any questions at support@roadwarrior.app. Our team is happy to help! Thanks ~Margaret

Melanie E.
ME
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about RoadWarrior?

We used it to create routes for our pool business. It was east to use and udate routes as we added custoemrs or technicians. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

There are alot of features that we did not use and woudl have liked to had the option to remove some of those features. The start location would also not save all the time and woudl ask us to create a new start location. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

Allowed us to optimize the routes and create different routes for each tech. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

We're glad to hear that RoadWarrior has been easy to use and has helped optimize your routes for your pool business. Our support team is always available to assist with any technical questions or concerns at support@roadwarrior.app. We are happy to help! ~Margaret

TK
IT support
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RoadWarrior?

very clever Routeplaner you can locate your actual position and jump to your next stop very easy. After checkin the marker change color and save the date AND time. you can choose your favorite navi in a very easy way. Very good mail-support.

Roadwarrior is afer a short training very easy to use and so driver use it freuquently

It was easy to implement in our business.

The adminportal is ease to use and easy to integrate an assign routes to driver.

Change driver in a route is easy too. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

In Flex Version. if a driver set in his route a favorite, then all drivers can see this favorites, and a driver cannot delete favorites.

You can not change language to german version.

Upload new routes with my own excel is not so nice because you have to create my adresses in my excel in a Roadwarrior template designed excel. (i.e. you have to change the headernames)

it would be much better you can upload each excel you want and in uploading process you get a question how you want assign your column to roadwarrior columns.

Routes over 200 Stops is only via task possible.

that is not nice. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

before we use Roadwarrior the routeplanning an report visits was much more complicated. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hello, thank you so much for the review and support. We are glad to help you and your team out on the road. We also really appreciate the feedback regarding language, upload templates, and route size. This feedback has been passed along to the rest of our team! You can allow drivers to delete Favorites by setting their User Access Type to Dispatcher (restricted). Let us know if you have any other questions or feedback at support@roadwarrior.app. ~Margaret

MD
Logistics Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RoadWarrior?

Road Warrior is easy to use, you can save all your most used locations for one click adding to a new route. I use this to route our deliveries every week; it will optimze to give you the best route to take to maximize your time. It's also great when you're visiting somewhere you aren't familiar with, simply put in hte places you want to visit and the app will create the best route for you. I used this recenly on an out of town shopping trip in a larger city. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

If you. make an edit to a note the app does not always save, I usually copy the text anytime I add a note and then double check - usually I end up having to paste the text back in and save a second time. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

Road Warrior keeps all the addresses I need saved so that I can quickly add them into a route and schedule my drivers. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hi Misty, thanks so much for the review. We are happy to help you out with your weekly deliveries. In regards to the notes not saving, we would love to get to the bottom of that. If you could reach out to our team at support@roadwarrior.app and ask for Margaret so we can discuss further and take a look at your account. Thanks! ~Margaret

CB
Owner - Real Estate Appraiser
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RoadWarrior?

As a real estate appraiser I sometimes need to drive to 70+ homes in a single day. I have a script that formats the address list into their import xlsx format and it saves hours each week from manually entering each address. I also end up having to go to new construction or vacant lots that don't yet have addresses, so the ability to enter in latitude and longitude, as well as direct the navigation to use the cordinates is vital for my purposes. I've been using the software for several years and it has been a great tool. It just works and I haven't experienced technical difficulties or ever needed to contact their support. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

The only gripe I have is they are hyper aggressive about single log in. So when planning a day out I often switch between PC and phone and having to log in each time I switch devices in the organization stage is annoying. Just allowing 2 simultaneously active logins would solve this while still preventing large scale credential sharing. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

It allows for programatic input of up to 250 (I think, my most in a single day is typically less than 100) addresses and provides route optimization. It allows you to set the first and final which is helpful when you have specific appointments within the day. It also provides the check in to track which destinations are complete. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hello Chad, thanks so much for taking the time to leave us a review. We are glad to hear that RoadWarrior helps you plan and save resources with your routing of multiple locations. That's what we aim to do! Reach our team at support@roadwarrior.app if you ever have any other suggestions or feedback for our team! ~Margaret

Ryan T.
RT
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about RoadWarrior?

Easy to upload weekly lists of delivery stops Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

I don't love that the app doesn't respond to text size adjustments in iOS. Some of the typefaces are very small. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

Weekly bike delivery of subscription-based freshly roasted coffee Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

We're glad to hear that RoadWarrior has been helpful for managing your delivery stops! We appreciate your feedback about the text size adjustments in iOS and will take it into consideration for future updates. Reach out to our team at support@roadwarrior.app with any other questions or concerns. Thanks! ~Margaret