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RMail Reviews & Product Details

Jyotindrasinh V.
JV
Managing Partner
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about RMail?

The Rmail/ Rpost has many features but the best among the all is proof of service along with verification of what is being sent by the user, i have personally used the same in many of my courts matters. It has also got GMail and Outlook integration features, websign and side note features also useful in many ways. Therefore I mast say that I am fan of it for making life of lawyers easier and much relexed in case of urgecency. Review collected by and hosted on G2.com.

What do you dislike about RMail?

Rmail / Rpost has got almost many features; there is nothing much to dislike as it has got all the basic and advance required feature, just the size capacity in sending the email can be larger which can be very much beneficial in sending court related papers. Review collected by and hosted on G2.com.

Recommendations to others considering RMail:

Start Using it for all kind of purposes as it very much beneficial in many many ways, the track and prove, e sign, side notes all features are awesome and integration has created life much more easier for everyone, so try it once. You will be able to see the benefits that RMail gives. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

As I have described earlier the RMail / Rpost is helping me in service of Legal Notice, Court Summons, Even other important court documents, it has been approved by Supreme Court of India and I, my self have persoanlly used in many of my matters before Highcourt of Gujarat, Trial Courts and Tribunals. It was almost impossible to serve the summons to someone in USA or outside the country within 24 hours or 48 hours notice but RMail has made it possible. Review collected by and hosted on G2.com.

RMail Overview

What is RMail?

RMail® is the e-security platform by RPost®, a global leader since 2000. RMail specializes in elegantly easy to use email encryption for privacy and compliance, e-signatures, legal e-delivery proof, secure file sharing, email impostor protection, document rights management, and AI-infused services to prevent data leaks and human e-security errors. RMail installs into one’s existing Microsoft 365 Outlook, Gmail, Salesforce.com, or other email and business management systems. Install an RMail App: • Sender Selects: sender clicks the RMail “Send Registered” button and selects send features. • RMail Recommends™: AI-infused prediction technology that, based on message criteria, automatically sensitizes senders, training them in-the-moment of sending, as to what RMail features should be applied to that message, and then sends with the recommended email protections. Enable the RMail Gateway: • Secure Email Gateway: RMail Gateway is a suite of inbound email protections along with specialized outbound data leak and information protection services. Based on message metadata and administrator rules, RMail Gateway determines which messages should be sent with which added RMail features (i.e., encryption, type of encryption, certified e-delivery, for recipient e-signature, and more) and automatically sends the message in that manner, returning a certified record of e-delivery and privacy compliance for each sent message. RMail is best for: RMail’s transmission e-security services are most often used by businesspeople or business systems that send important, sensitive, or consumer-regulated information. These RMail services are generally applied to those messages where the sender needs functionality beyond standard email in terms of (a) easier to use and more automated email encryption for privacy compliance, (b) returning a verifiable proof record of who said what to whom by email, (c) assurance and peace of mind related to delivery and open status of important and time-deadline email, (d) need a timestamped proof of content delivered, (f) need to share large files securely, or (g) need to easily obtain a recipient e-signature on a sent document. Product Description: Main RMail transmission-centric features: • Registered Encryption™ email security automatically delivers email in a unique way to each recipient, creating the simplest user experience for the recipient while also returning auditable proof of privacy and compliance to the sender -- going far beyond basic TLS and link-retrieval systems. RMail includes different levels of encryption for when it is important to keep messages private from a recipient’s email administrator or other insiders. • Registered Email™ certified e-delivery tracking and proof provides email open/delivery tracking and evidence, with timestamped proof of original content legally delivered. It returns a court-accepted timestamped Registered Receipt™ email without requiring any recipient action. • Secure Large File Share -- senders can easily attach and track up to 1GB of files from Outlook or the RMail Web app. Senders can send securely to any recipient with encryption and configurable self-purging options (from 1 to 90 days) in a one-time online storage box that eliminates the risk of download recipients being able to see sender’s cloud storage file structure. • RMail E-Sign and RSign are the simplest, most affordable full featured web-based electronic signature services. RSign makes it easy for signers to complete and sign documents using any desktop or mobile web browser in an intuitive, guided signing process. • Disappearing Ink™ and ViewProof™ -- senders can tag certain parts of an email message to disappear from within the email after delivery after a designated amount to time since sending, number of views, or time per view. Senders can receive verifiable proof that the recipient has viewed selected tagged parts of an email. • Redact Reply™ – senders can redact particularly sensitive text in a sent message such that if the recipient replies, that sensitive text is automatically removed from the reply email thread. • SideNote® service – makes it easy to append a private “sticky note” to a copied or blind copied recipient, so they have context as to why they were copied, and with Disappearing Ink™ enabled, that note can be set for one-time-view and to disappear from the recipient inbox after. Main RMail application-centric features: • RMail Recommends™ AI-infused data leak protection -- automatically trains senders on which messages should be treated with special care, and have special RMail features applied, in-the-moment of sending. Dynamically adapts to prevent data leaks and automate email encryption. • Right Recipient™ data shield – dynamically adapting service that, if a message is detected to contain sensitive content, automatically reviews the recipient addresses before transmission, determines if the sender should be prompted to verify that they really want to send sensitive information to the particular recipients, and then applies the appropriate level of encryption to the message enroute if sent. • Anti-Whaling™ email impostor protection – RMail for Outlook includes patent pending Anti-Whaling technology that prevents targeted ‘spear-phishing’ detection specifically designed to prevent Business Email Compromise and CEO Fraud impostor email and other lures. • RMail Wire Fraud Protection™ is a specialized service to assure the right message is sent to the right recipient, with options to apply message-level encryption automatically if the message is related to bill payments, invoices, or wire transfers. • RMail Protected Documents™ is a specialized document encryption service that makes it easy for senders to apply protections to any document that live within the document itself, so the sender may at any time after transmission, track views, restrict to certain verified viewers, restrict functionality on the document (edit, print, watermark), or kill the document so that it can no longer be viewed by certain or anyone after a time period. Deployment Options: RMail offers options for deployment including: (a) secure email gateway product for inbound and outbound email security automation running at the email perimeter, as well as its (b) email security app for specialized email security needs, running installed in the sender’s email program, and (c) message-and-document-level data protection that embeds access rights management, information blocking and retrieval, and other security into parts of email messages and onto documents whether or not the document is attached to an email or otherwise shared (adds encryption to track and prevent unauthorized access to email content before or after it has been sent and additionally helps prevent accidental data loss due to misdirecting email to the wrong recipients). As an additional benefit, the RMail email security app is AI-infused to provide automated “in-the-moment” security training and user sensitization, with dynamically adapting recommendations to apply certain security features to a particular message or behind-the-scenes automatically applying certain features. Generally, these are deployed individually or combined; or complementing other third-party inbound security services. (a) RMail secure email gateway is a perimeter email security service offering (standalone only for inbound, or outbound, or both). Some implement our outbound services only while maintaining other (existing) inbound service so we can complement; or (b) RMail email security app is a client-based plug-in (which includes very specific inbound protections (not to replace other inbound, but to complement) plus very robust outbound (including AI security automation, etc.); or further, (c) RMail may be deployed with both RMail Gateway secure email gateway and RMail secure email app client-based plug-in; and (d) RMail message-and-document-level data protection may be automated within the RMail Gateway secure email gateway and RMail secure email app and/or accessed separately though the RMail web app. Frequently Asked Questions: What are three differentiators against other similar sounding products? RMail offers unique service benefits: 1. Email encryption user experience. RMail specializes in dynamically adapting the email encryption user experience based on the sender, content, or recipient system or needs, providing an easier user experience for sender and recipient, which importantly does not require recipients to have to log-in or create accounts. 2. Registered Receipt™ privacy compliance proof. Forensic audit-ready record on a message-by-message basis of timestamped proof of email delivery, content delivered plus fact of email encryption privacy compliance. 3. All-in-One high value outbound messaging services. RMail includes additional security, compliance, and productivity services and settings broadening the applicability of RMail services vis-à-vis others; including RMail’s dynamically adapting email encryption user experience, Registered Email™ certified e-delivery and compliance proof, electronic signature and digital forms services, in-the-moment end user security training, Right Recipient™ sensitive email correct-address verification, specialized Anti-Whaling email impostor protection, SideNote® email context services, Disappearing Ink™ message content rights management, ViewProof™ message content phrase view-detection with legal record, secure file sharing with attachment auto-expiration, and more. What are three differentiators against Microsoft and Google e-security? RMail offers unique service benefits: 1. Guaranteed Email Security. Standard Google and Microsoft email encryption is based on opportunistic TLS security. If there is no TLS available, the security offered may consists of adding an alert to the sender that the recipient does not support TLS. RMail, by contrast, provides 100% guaranteed end-to-end secure email encryption for all email recipients automatically, regardless of TLS status, does not require recipient log-ins or accounts, and adds features including one-click encrypted reply and encrypted reply with attached files up to 1GB, among other feature enhancements. 2. Registered Receipt™ privacy compliance proof. Microsoft and Google don’t provide proof of a secure email transmission. RMail, by contrast, provides by default, and for every RMail email transmission, a forensic audit-ready record of timestamped proof of email delivery, proof of content delivered, and proof of message privacy encryption compliance. This proof is critical to demonstrate privacy or e-delivery notice compliance to auditors, or to prove to third parties that if a claim of a breach occurred, the breach did not occur within the responsibility of the sender (transport from sender to initial recipient). 3. No dedicated email security specialist required. RMail automates email security in a way that is simple for customers to configure, provision and manage. There is no requirement for a dedicated email security specialist to manage complex configuration settings and multiple and non-intuitive options, as is the case with Microsoft’s advanced email security offerings. In RMail’s simplest form, a user can install the RMail app, the admin can deploy the RMail app for a user group, or the admin can change the email routing rules. RMail Pricing: RMail Free is a free ongoing base level of service for periodic use. Cost: $0 RMail 365 includes all main service features for basic users. Cost: $7 per user per month. RMail Standard includes all main service features, designed for standard business needs. Cost: $15 per user per month. RMail Price Overview: Per User Plans: RMail license for main features on a per user basis. Shared Volume Plans: RMail license for a designated volume of messages shared among a designated group of senders, automated system senders, or API automated sending. Target Markets: Any business user that sends sensitive information, in particular those dealing with client matters (i.e., law firms), private or regulated consumer information (i.e., insurance, banks, investment advisory, health care), transactional, financial, strategic, or personnel related business information (finance, accounting, law, compliance, corporate, and HR departments). RPost®: RPost® is a global leader in e-signature and cybersecurity services, specializing in email encryption for privacy and compliance, e-signature automation, legal e-delivery proof, document rights management, and AI-infused services to prevent data leaks and human e-security errors. RPost’s AI-infused RMail® e-security, RSign® e-signature, and Registered Email™ e-compliance platforms have had more than 50 patents granted on their core technologies, having received international awards and accolades including the World Mail Award for Best in Security, Initiative Mittelstand Best Innovation in IT Award in Germany, and APCC Top Choice for GDPR Email Data Privacy Compliance. More than 25 million users have enjoyed RPost’s track, prove, encrypt, e-sign, certify, share, and protect services for more than a decade in more than 100 countries. Our largest customers are some of the world’s most respected brands across industry and geography. Our mission is to help our customers worldwide communicate and transact electronically in the most secure, compliant, and productive ways possible and to continuously innovate our products to support their evolving needs. We successfully accomplish this through our expert teams and partners everywhere.

RMail Details
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Languages Supported
Danish, German, English, French, Italian, Latvian, Lithuanian, Dutch, Polish, Portuguese, Spanish
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Product Description

RMail® is the e-security platform by RPost®, a global leader since 2000. RMail specializes in elegantly easy to use email encryption for privacy and compliance, e-signatures, legal e-delivery proof, secure file sharing, email impostor protection, document rights management, and AI-infused services to prevent data leaks and human e-security errors.


Seller Details
Seller
RPost
Year Founded
2000
HQ Location
Los Angeles, CA
Twitter
@RPost
2,136 Twitter followers
LinkedIn® Page
www.linkedin.com
192 employees on LinkedIn®

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Overview Provided by:

Recent RMail Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Secure Email communication"
Feature rich product, easy to use with email delivery confirmation.
MK
Mike K.Small-Business (50 or fewer emp.)
1.0 out of 5
"Good ideas, poor implementation"
The concept and the fact that recipient can see right away that this is a registered email and, presumably, it could be legally binding.
Darryl D.
DD
Darryl D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent tool for email security"
Ease of use and ability to ensure receipt and confidentiality of emails.
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RMail Media

RMail Demo - RMail Sending Options
RMail Sending Options
RMail Demo - RMail Encrypted Email
Encrypted Email
RMail Demo - RMail Encrypted Transmission
Encrypted Transmission
RMail Demo - RMail Large File Sending Settings
Large File Sending Settings
RMail Demo - RMail Receipt Authentication
Receipt Authentication
RMail Demo - RMail SideNote
SideNote
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62 out of 63 Total Reviews for RMail

4.9 out of 5
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62 out of 63 Total Reviews for RMail
4.9 out of 5
62 out of 63 Total Reviews for RMail
4.9 out of 5

RMail Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons

Overall Review Sentiment for RMailQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MK
Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RMail?

The concept and the fact that recipient can see right away that this is a registered email and, presumably, it could be legally binding. Review collected by and hosted on G2.com.

What do you dislike about RMail?

I've been using RMail for the past three months now, and while the ideas behind this product are very good, the implementation leaves a lot to be desired. The biggest problem is the lack of reliability with delivery of the "Opened" receipt by RMail. You get an Ack and a receipt of delivery to a mail server receipt right away, but you only get a followup "Delivered and Opened" receipt in only 50% of cases. In many situations, I would receive a response to my email, but no receipt from RMail that the original email was opened. It defeats the whole purpose of RMail, any email client today provides you with the delivery receipt, but it's the "opened" receipt that matters. There are many other minor issues with the implementation of RMail, but this one is the biggest problem. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

Notification that the email is registered Review collected by and hosted on G2.com.

JM
Management Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RMail?

* Email Encryption

* RMail Recommends

* Disappearing Ink

* Large File Sharing

These are a few features that I often use. RMail is one of the best products I've ever used to encrypt and stay secure from cyber threats in this digital era. I use it for my G-Suite as well. Review collected by and hosted on G2.com.

What do you dislike about RMail?

Nothing much to dislike, but sometimes my outlook crashes. I am not sure if it is due to the app extension or the older version of Outlook that I've installed on my Windows PC. Review collected by and hosted on G2.com.

Recommendations to others considering RMail:

It's a great product. If you are thinking of sending your data safely over the internet, then go for it. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

RMail is an excellent product, and so I am writing this review today as a recommendation for others to take advantage of the services they provide to encrypt their emails and send confidential details or documents to your team or your clients. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RMail?

I like how the service has one download which includes email tracking, email encryption, document signatures and file sharing for large files all from one applcation. I use their Outlook app. Review collected by and hosted on G2.com.

What do you dislike about RMail?

I would like to have an app for my mobile phone that does all of this too but it isn't too big a deal since I don't use my mobile email client for business emails. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

It solves basic features that really should be included on all email programs like email tracking and encryption mainly. Also, I do like to send large photos that normal email can't send. Review collected by and hosted on G2.com.

MS
Business Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RMail?

It was very easy to download, we had it running in a few minutes. I like the fact that it's simple for the recipients to open the encrypted email, it doesn't require them to set up an account or password on their end, they are also allowed to reply back encrypted. In addition, it's very cost-effective compared with other solutions.

Registered email, the track & Proof feature is what we like the most, to be able to certify, and have legal proof of delivery when sending important documents is essential for us. Review collected by and hosted on G2.com.

What do you dislike about RMail?

There is nothing I dislike so far, it has been very useful. Review collected by and hosted on G2.com.

Recommendations to others considering RMail:

You should try it and see how simple it is to use! Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

RMail gives us the peace of mind that we can share sensitive information, mostly financial in a sucre manner. It's very useful to be able to track the delivery of important documents and have proof of delivery. Review collected by and hosted on G2.com.

AL
Admin
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RMail?

I like knowing and being able to prove an email was delivered and opened and also having a tangible record (called a Registered Receipt) that self-files into a special receipts folder in my Inbox. I need this confidence to continue moving from paper to email for important documents and it is much cheaper than FedEx or UPS. I don't use encryption but it is also included as is esign and a large file delivery. I have not used that yet but I am glad these are included in my subscription. Review collected by and hosted on G2.com.

What do you dislike about RMail?

I have not found anything I dislike at this time. It serves me well and I know when my emails are delivered. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

I am solving two problems. One is that we have had instances where a recipient of an email said they didn't get it. We sent them the receipt and they claimed that they must have missed it. Having that proof in a simple format where it can be sent to the recipient saves us from a headache. The second is we are saving a ton of money by not needing to use FedEx and UPS to send packages. Review collected by and hosted on G2.com.

Madavi B.
MB
Market Research Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RMail?

I like RMail as I've been using this service for a while now. It helps me in encrypting my emails, sending large files, and gathering e-signatures apart from a couple of small features as Side Note instead of having to send another email, I can include a small note in the same email and write it to CC and BCC recipients. Review collected by and hosted on G2.com.

What do you dislike about RMail?

There isn't anything that I dislike about RMail as it does its job in encrypting emails. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

I can send secured and encrypted emails, I am not worried about the data being viewed by someone else on the network. It gives peace of mind to me that all my emails are encrypted now. RMail also returns a registered receipt to know whether my email is opened and what time the client has received and viewed etc. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RMail?

Where do I start! It has all the functionality I need: track and prove message and content delivery, encrypt messages, send large files up to 1gb, e-signature capabilities, anti-whaling tools, AI tool that recommends functionalities in the moment of sending to ensure my messages are always sent with the right level of protection. I can even redact text after send and redact addresses in cc/bcc to prevent my emails from being forwarded. I love the Disappearing Ink functionality that places sensitive content within a URL, and also allows my company to track if that particular part of the message was read. I can use all of these in court!!! Review collected by and hosted on G2.com.

What do you dislike about RMail?

RMail really has everything my company needs, and their staff is amazing. I have been using the service for 2 years now and I absolutely love it. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

Registered Email, E-Signatures, Email Encryption, Large File Share, Document Rights Management, Cyber Threat Protection, Human Error Prevention, Compliance with HIPAA and GDPR Review collected by and hosted on G2.com.

GA
CEO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RMail?

I like the abundance of feature. I can do anything and everything with the Send Registered button right from my Outlook app. Sending a registered email, sending encrypted emails to comply with regulations, sending large files securely...and it even extends these functionalities to people outside the company, so my company's emails and documents are always secure and compliant. Review collected by and hosted on G2.com.

What do you dislike about RMail?

Nothing really...I've been using the service for my whole company for several years now. Back then I missed a functionality to redact certain parts of the email, but they quickly developed it. It's great as a customer to know that they pay attention to our evolving needs. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

Encryption, secure large file share, redacting content from the email thread, sending private notes to cc/bcc, registered email Review collected by and hosted on G2.com.

BT
Management Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about RMail?

I like the way the software sits in my Outlook and Gmail. I can encrypt my most important emails to protect them from hackers. Also, I am glad that it allows me to Send Large Files up to 1GB and make my content viewable for a certain number of times. I like all the features that the software has to offer, which are very useful during this digital era. Review collected by and hosted on G2.com.

What do you dislike about RMail?

Nothing to dislike at this point in time. The software does what it is supposed to do and of course, with a wide range of options to give me peace of mind while the data is sent over the internet. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

I can send my emails encrypted, and also I receive the acknowledgment of my email along with the registered receipt to know if my email was delivered, opened, and read. It is indeed important to know if my clients have received and read the email. There were circumstances where the client claimed that they hadn't received the email, but RMail delivery receipt has helped us win over the discrepancies. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RMail?

RMail is great. There's so much that I love. First of all, how easy it is to use. We installed the RMail button into Outlook, and our employees actually use it. With other solutions, we spent tons of money on products that few people used. This was a problem because email security is a priority for us.

Track&Prove allowed our company to shift importance communications to email, as we now have court-admissible proof of send and delivery. With encryption, we can protect the information in our emails.

I especially love the most recent updates that use AI to recommend when an email should be encrypted and even ask the sender to verify recipients if the app detects a potential mistake. It used to happen that people accidentally sent messages to the wrong recipient, which was a huge problem.

Another functionality that I love is the ability to redact certain parts from the email, or set a view limit, which allows us to add an extra layer of protection to certain parts of the email.

I must say pricing is another great plus... Review collected by and hosted on G2.com.

What do you dislike about RMail?

This is not really something I dislike, but there's just so much you can do with RMail that I get the feeling we are not making the most of it. Luckily ou0r customer success agent is very helpful and great at training us. Also, the product is so easy to use... I think we just need to implement some internal processes to make the most of it. Review collected by and hosted on G2.com.

What problems is RMail solving and how is that benefiting you?

Encryption, registered email, certified email, large file share, e-signature Review collected by and hosted on G2.com.