RivalIQ gives us the chance to benchmark our social media efforts against our competitors. We're able to see what is working for our peers, who's doing what, and allows us to export our findings in workable form (powerpoint, pdf, etc), Review collected by and hosted on G2.com.
Not much...I wish it would allow you to benchmark more than just social. Review collected by and hosted on G2.com.
I like that I can easily see spikes in our competitors social networks and make a good guess as to what caused the spike and replicate on our channels. We are able to easily track growth across platforms, assigning value to certain campaigns in an efficient way. Tracking brands that have the same target audience as us allows us to really understand our customer interests outside our product offering. Then we get to promote similar lifestyle experiences and content, knowing that it will be appreciated by our followers. Since using Rival IQ we have grown our total social reach by more then 150%. Review collected by and hosted on G2.com.
There really isn't anything. The only thing I would want is to integrate a posting feature like Sprout Social so we can switch to using one single platform for posting, tracking, mulitplatform response and analytics. Adding in new platforms in the future will be critical - periscope / snapchat. Review collected by and hosted on G2.com.
Its value comes in its competitor research. You can easily see the campaigns they're running as well as their top posts. Review collected by and hosted on G2.com.
The price unfortunately, the monthly price is steep for small companies. Also for this price, it feels more like an additional than a stand-alone product. There are some metrics and integrations I would like to see more of to show our clients. Review collected by and hosted on G2.com.
The product is perfect for my needs, allowing me to measure the performance of my brand against key competitors. Review collected by and hosted on G2.com.
There is nothing I like dislike. Even the 8 hour time difference is not a real issue. Review collected by and hosted on G2.com.
The dashboards are very smart and easy to use
Rate of adding more features
Social Ranking
weekly alerts on landscape performance
They have no limit on adding/removing companies to landscape during the month unlike most of other services. Review collected by and hosted on G2.com.
High price. Although it's reasonable related to similar services. Review collected by and hosted on G2.com.
The ability to benchmark your clients against competitors and know what it takes to consistently be more effective. Review collected by and hosted on G2.com.
I don't like tomatoes and sweet potatoes. Review collected by and hosted on G2.com.
Rival IQ is a complete service for benchmarking on social media. You get all the info in one place, compare them and all that with an awsome price, it fits in most agencies budget. And what is very cool, you talk directly to the CEO. Review collected by and hosted on G2.com.
At the moment there is nothing I dislike in the product. Review collected by and hosted on G2.com.