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Overall Review Sentiment for Reviews.io
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The Support is always very fast. So if you stuck you will find help very fast.
Also for every Question you will face you will find something online in the helpcenter. Review collected by and hosted on G2.com.
Sometimes a slow Partner Support with missing informations. I have to get the information like where to send the csv for the review import by myself. But as mentioned you can find this mail quit easy. Review collected by and hosted on G2.com.
The support team are always very prompt and helpful with an queries or requests. Review collected by and hosted on G2.com.
The platform changes quite frequently and it can take time to re-familiarise with the dashboard. Review collected by and hosted on G2.com.
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The customer service team is phenomenal. They're there to troubleshoot and walk you through the use of the platform from the beginning. Review collected by and hosted on G2.com.
We'd like to be able to send a link via e-mail to all customers to leave a review that's NOT attached to an order ID. There are times where that would be of immense help. But! We do understand the importance of each review being attached to an actual order. Review collected by and hosted on G2.com.
Great support team willing to go out of their way to ensure you can maximise your testimonial strategy. Review collected by and hosted on G2.com.
There is nothing really to say about dislikes here Review collected by and hosted on G2.com.
Good honest reviews form all types of cusustomers and client. Easy to use, share and embed, intregrate. Great customer support. Review collected by and hosted on G2.com.
Reviews submitted in error (we have a common company name) but easly resolved via their support. Review collected by and hosted on G2.com.
When things have gone wrong, their support team have been responsive and helpful Review collected by and hosted on G2.com.
Packages are pricey and some new features require extra charges Review collected by and hosted on G2.com.