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Reviews.io Features

What are the features of Reviews.io?

Consumer Intelligence

  • Customer Feedback

Reporting

  • Dashboard

Collection

  • Review Forms
  • Personalization
  • Engagement
  • Community Q&A

Moderation

  • Reviewer Validation
  • Response Types

Use Cases

  • E-commerce
  • Retail
  • Customer Service

Administration

  • Insights
  • Content

Display Options

  • Widgets
  • Integration & APIs

Filter for Features

Consumer Intelligence

Customer Feedback

Based on 151 Reviews.io reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis.
95%
(Based on 151 reviews)

Competitive Intelligence

Based on 122 Reviews.io reviews and verified by the G2 Product R&D team. Allows users to get real-time information on competitors performance and reputation.
88%
(Based on 122 reviews)

Sentiment Analysis

Based on 129 Reviews.io reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics.
88%
(Based on 129 reviews)

Reporting

Revenue Reporting

Based on 106 Reviews.io reviews. Provides tools with enhanced filtering and correlation between revenue and reputation.
80%
(Based on 106 reviews)

Corporate Reporting

Based on 113 Reviews.io reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment.
83%
(Based on 113 reviews)

Dashboard

Based on 150 Reviews.io reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation.
92%
(Based on 150 reviews)

Media Monitoring

Social Networks Monitoring

Based on 107 Reviews.io reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions.
80%
(Based on 107 reviews)

Social Media Management

Based on 107 Reviews.io reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns.
81%
(Based on 107 reviews)

Digital Media Monitoring

Based on 110 Reviews.io reviews and verified by the G2 Product R&D team. Helps manage ad messaging and measures the full impact of digital advertising campaigns.
81%
(Based on 110 reviews)

Collection

Authentification

Based on 91 Reviews.io reviews. Provide multiple methods of user authentication such as social media accounts.
86%
(Based on 91 reviews)

Review Forms

Based on 184 Reviews.io reviews and verified by the G2 Product R&D team. Generate review forms and questionnaires to gather feedback from users.
89%
(Based on 184 reviews)

Personalization

Based on 185 Reviews.io reviews and verified by the G2 Product R&D team. Ability to personalize review forms and questionnaires based on user type.
88%
(Based on 185 reviews)

Engagement

Based on 177 Reviews.io reviews and verified by the G2 Product R&D team. Allow users to share, like/dislike, and comment on reviews.
86%
(Based on 177 reviews)

Community Q&A

Based on 151 Reviews.io reviews and verified by the G2 Product R&D team. Consumers can ask questions about products and request feedback from peers.
82%
(Based on 151 reviews)

Moderation

Reviewer Validation

Based on 176 Reviews.io reviews and verified by the G2 Product R&D team. Checks to ensure the reviewers are real people who used the products.
90%
(Based on 176 reviews)

Response Types

Based on 169 Reviews.io reviews and verified by the G2 Product R&D team. Evaluate consumer feedback to ensure that it's authentic and relevant.
90%
(Based on 169 reviews)

Legal Agreements

Based on 142 Reviews.io reviews and verified by the G2 Product R&D team. Define and implement terms and conditions for privacy, copyright, or intellectual property.
83%
(Based on 142 reviews)

Use Cases

E-commerce

Based on 163 Reviews.io reviews and verified by the G2 Product R&D team. Reviews can be collected directly from e-commerce platforms or online stores.
90%
(Based on 163 reviews)

Retail

Based on 144 Reviews.io reviews and verified by the G2 Product R&D team. Reviews can be distributed across multiple channels (online, in store, etc.).
86%
(Based on 144 reviews)

Customer Service

Based on 168 Reviews.io reviews and verified by the G2 Product R&D team. Allow consumers to provide feedback while interacting with customer service representatives.
91%
(Based on 168 reviews)

Administration

Incentives

Based on 134 Reviews.io reviews and verified by the G2 Product R&D team. Provide incentives for reviewers, such as coupons and gift cards.
77%
(Based on 134 reviews)

Syndication

Manage syndication to distribute reviews across multiple channels. 71 reviewers of Reviews.io have provided feedback on this feature.
80%
(Based on 71 reviews)

Insights

Based on 143 Reviews.io reviews and verified by the G2 Product R&D team. Analyze data points such as page views, average rating, or consumer sentiment.
85%
(Based on 143 reviews)

Content

Based on 145 Reviews.io reviews and verified by the G2 Product R&D team. Support multiple types of user generated content such as text, video, or photos.
87%
(Based on 145 reviews)

Display Options

Badges

Based on 142 Reviews.io reviews and verified by the G2 Product R&D team. Generate multiple types of badges based on user ratings.
85%
(Based on 142 reviews)

Widgets

Based on 166 Reviews.io reviews and verified by the G2 Product R&D team. Create reviews widgets that can be embedded on websites and online stores.
89%
(Based on 166 reviews)

Integration & APIs

Based on 157 Reviews.io reviews and verified by the G2 Product R&D team. Provide APIs or direct integration with e-commerce software and website builders.
89%
(Based on 157 reviews)

Marketing

Based on 143 Reviews.io reviews and verified by the G2 Product R&D team. Manage marketing campaigns, as well as SEO, SERP, and A/B testing.
87%
(Based on 143 reviews)