Reviews.io Features
What are the features of Reviews.io?
Consumer Intelligence
- Customer Feedback
Reporting
- Dashboard
Collection
- Review Forms
- Personalization
- Engagement
- Community Q&A
Moderation
- Reviewer Validation
- Response Types
Use Cases
- E-commerce
- Retail
- Customer Service
Administration
- Insights
- Content
Display Options
- Widgets
- Integration & APIs
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Reviews.io Categories on G2
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Consumer Intelligence
Customer Feedback | Based on 151 Reviews.io reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis. | 95% (Based on 151 reviews) | |
Competitive Intelligence | Based on 122 Reviews.io reviews and verified by the G2 Product R&D team. Allows users to get real-time information on competitors performance and reputation. | 88% (Based on 122 reviews) | |
Sentiment Analysis | Based on 129 Reviews.io reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics. | 88% (Based on 129 reviews) |
Reporting
Revenue Reporting | Based on 106 Reviews.io reviews. Provides tools with enhanced filtering and correlation between revenue and reputation. | 80% (Based on 106 reviews) | |
Corporate Reporting | Based on 113 Reviews.io reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment. | 83% (Based on 113 reviews) | |
Dashboard | Based on 150 Reviews.io reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation. | 92% (Based on 150 reviews) |
Media Monitoring
Social Networks Monitoring | Based on 107 Reviews.io reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions. | 80% (Based on 107 reviews) | |
Social Media Management | Based on 107 Reviews.io reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns. | 81% (Based on 107 reviews) | |
Digital Media Monitoring | Based on 110 Reviews.io reviews and verified by the G2 Product R&D team. Helps manage ad messaging and measures the full impact of digital advertising campaigns. | 81% (Based on 110 reviews) |
Collection
Authentification | Based on 91 Reviews.io reviews. Provide multiple methods of user authentication such as social media accounts. | 86% (Based on 91 reviews) | |
Review Forms | Based on 184 Reviews.io reviews and verified by the G2 Product R&D team. Generate review forms and questionnaires to gather feedback from users. | 89% (Based on 184 reviews) | |
Personalization | Based on 185 Reviews.io reviews and verified by the G2 Product R&D team. Ability to personalize review forms and questionnaires based on user type. | 88% (Based on 185 reviews) | |
Engagement | Based on 177 Reviews.io reviews and verified by the G2 Product R&D team. Allow users to share, like/dislike, and comment on reviews. | 86% (Based on 177 reviews) | |
Community Q&A | Based on 151 Reviews.io reviews and verified by the G2 Product R&D team. Consumers can ask questions about products and request feedback from peers. | 82% (Based on 151 reviews) |
Moderation
Reviewer Validation | Based on 176 Reviews.io reviews and verified by the G2 Product R&D team. Checks to ensure the reviewers are real people who used the products. | 90% (Based on 176 reviews) | |
Response Types | Based on 169 Reviews.io reviews and verified by the G2 Product R&D team. Evaluate consumer feedback to ensure that it's authentic and relevant. | 90% (Based on 169 reviews) | |
Legal Agreements | Based on 142 Reviews.io reviews and verified by the G2 Product R&D team. Define and implement terms and conditions for privacy, copyright, or intellectual property. | 83% (Based on 142 reviews) |
Use Cases
E-commerce | Based on 163 Reviews.io reviews and verified by the G2 Product R&D team. Reviews can be collected directly from e-commerce platforms or online stores. | 90% (Based on 163 reviews) | |
Retail | Based on 144 Reviews.io reviews and verified by the G2 Product R&D team. Reviews can be distributed across multiple channels (online, in store, etc.). | 86% (Based on 144 reviews) | |
Customer Service | Based on 168 Reviews.io reviews and verified by the G2 Product R&D team. Allow consumers to provide feedback while interacting with customer service representatives. | 91% (Based on 168 reviews) |
Administration
Incentives | Based on 134 Reviews.io reviews and verified by the G2 Product R&D team. Provide incentives for reviewers, such as coupons and gift cards. | 77% (Based on 134 reviews) | |
Syndication | Manage syndication to distribute reviews across multiple channels. 71 reviewers of Reviews.io have provided feedback on this feature. | 80% (Based on 71 reviews) | |
Insights | Based on 143 Reviews.io reviews and verified by the G2 Product R&D team. Analyze data points such as page views, average rating, or consumer sentiment. | 85% (Based on 143 reviews) | |
Content | Based on 145 Reviews.io reviews and verified by the G2 Product R&D team. Support multiple types of user generated content such as text, video, or photos. | 87% (Based on 145 reviews) |
Display Options
Badges | Based on 142 Reviews.io reviews and verified by the G2 Product R&D team. Generate multiple types of badges based on user ratings. | 85% (Based on 142 reviews) | |
Widgets | Based on 166 Reviews.io reviews and verified by the G2 Product R&D team. Create reviews widgets that can be embedded on websites and online stores. | 89% (Based on 166 reviews) | |
Integration & APIs | Based on 157 Reviews.io reviews and verified by the G2 Product R&D team. Provide APIs or direct integration with e-commerce software and website builders. | 89% (Based on 157 reviews) | |
Marketing | Based on 143 Reviews.io reviews and verified by the G2 Product R&D team. Manage marketing campaigns, as well as SEO, SERP, and A/B testing. | 87% (Based on 143 reviews) |