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Reviews.io Reviews & Product Details - Page 19

Reviews.io Overview

What is Reviews.io?

REVIEWS.io – Turn Social Proof into Growth REVIEWS.io helps brands collect, display, and leverage product reviews and user-generated content (UGC) to drive conversions. Automate review collection, including photo and video reviews, and showcase them across your Shopify store, social media, and email campaigns with customizable, on-brand widgets. Enhance your Google presence with integrated star ratings to boost both organic and paid performance. With over a decade of experience supporting Shopify merchants, REVIEWS.io—now part of Clearer.io—empowers brands to build trust, engage customers, and scale faster. Key Features: ✓ Showcase reviews & UGC with 15+ customizable widgets ✓ Improve Google Shopping & organic rankings with star ratings ✓ Collect reviews via email, SMS, or integrate with Klaviyo, Shopify Flow & more ✓ Enhance segmentation with first-party data from Attributes & Surveys ✓ Syndicate reviews to third-party sales channels for maximum impact

Reviews.io Details
Product Website
Languages Supported
German, English, French, Italian, Spanish
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Product Description

Reviews.io has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients.


Seller Details
Company Website
Year Founded
2022
HQ Location
Boston, MA
Twitter
@clearer_io
173 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
Description

Start collecting genuine text & video reviews from your happy customers in under 10 minutes.


Rich B.
RB
Overview Provided by:

Recent Reviews.io Reviews

Todd S.
TS
Todd S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Advanced features and lightning fast support!"
The support team at Reviews.io is incredibly responsive, handling every request I send with lightning-fast efficiency. The platform itself is packe...
Will B.
WB
Will B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic support to an issue caused by our web developer"
Our web developer created a huge issue for us when integrating Reviews.io with our website. I emailed support at Reviews.io for help, not expecting...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Always ready to help!"
Their customer service is really good and is always really good to help when there's issues. It is fairly easy to use too! We use it a lot...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Reviews.io Media

Reviews.io Demo - Display Google-Seller Ratings
According to Google, stars next to ads can increase CTR by as much as 17% - and that’s just the start. ‍ A strong Seller Rating can improve your Quality Score, lower CPC rates and send conversion ready traffic to your store, ultimately driving revenue for your business.
Reviews.io Demo - Smarter Review Collection
REVIEWS.io flow is a powerful tool that allows you to design unique email sequences for more effective review collection. It’s all based on your choice of trigger events and time delays, so sequences can be built entirely around your business needs.
Reviews.io Demo - Switch Review Provider
No matter what platform you’ve used in the past, it’s a simple process to transfer existing content over to REVIEWS.io. Publish imported reviews in a matter of hours and add value to your strategy with our powerful solution.
Reviews.io Demo - Create Social Proof
Turn reviews into dynamic, shareable social proof. Our social proof tools make it easy for customers to add photos and video to their feedback, bringing added authenticity and depth to review content. They also make it easy for you to turn that content into branded, engaging visuals and cre...
Reviews.io Demo - Manage Reviews Across Third-Party Platform
Don’t leave your online reputation to chance. REVIEWS.io gives you the controls to monitor and manage customer feedback across multiple review sites, all from one single location. ‍ Actively encourage review collection on all the major platforms for a consistent trust score - wherever your cus...
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Video Reviews

523 Reviews.io Reviews

4.8 out of 5
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523 Reviews.io Reviews
4.8 out of 5
523 Reviews.io Reviews
4.8 out of 5

Reviews.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Reviews.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Paweł C.
PC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Reviews.io?

Reviews.io is a robust solution for sourcing and presenting reviews. However, I wouldn't have used this solution if it wasn't for the excellent support (kudos to you Daniel). Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

It is quite expensive + additional payment for the UGC widget. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Builds credibility for my business. Review collected by and hosted on G2.com.

SK
Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reviews.io?

Reviews.io offers various tools to collect customer reviews. You can import reviews from other review platforms and have various options to display these reviews on your website or in your email templates. The support responds very quickly to requests and is competent and helpful. There is also an extensive help center, where you can find interesting articles on various topics. We as a company are very satisfied with the performance and service. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

There is nothing negative about Reviews.io, the only thing that could be improved is the possibility to customize the subscription according to your needs and disable features you don't need. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Reviews.io helps us gather customer opinions, display them on our website and improve our service based on customer feedback. We were able to improve our conversion rate and customer satisfaction with it. Review collected by and hosted on G2.com.

Fold A.
FA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reviews.io?

Reviews.io is the best way to get trusted reviews that give me a good idea of whether to purchase a product or not.

I use Reviews.io for my own company website, and with help setting up from Vilash Mistry from the support team, reviews started coming in fast.

Very pleased with the service. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Would like to see more companies using reviews.io. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Needed trustworthy reviews that help the customer gain confidence in the product. Your quick and easy-to-use platform was essential for creating a good layout. Automatic integration with WoCommerce was effortless. Review collected by and hosted on G2.com.

JW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reviews.io?

transparent pricing. easy to change service. helpful customer service. easy for our customers compared to trust pilot. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

all good so far - any questions been answered via the chat. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Cost effective way for our small business to gain reviews. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Reviews.io?

It's super easy to manage all aspects of our reviews, and whenever any questions pop up, or other assistance is needed, their support team is friendly and helpful.

Cheers to Adam! He was patient and very helpful with my recent queries. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The review response field could be a be a bit better. Main issue I kept having is not being able to add a new line to the response by just hitting enter or shift + enter. If I do that, the entire response isn't formatted as I intended and is just in a single line. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

It saves me time in managing the reviews we get on this platform since it's so quick and easy. And of course, having another nice platform to get reviews on is a benefit. Review collected by and hosted on G2.com.

IF
CRM Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reviews.io?

I am working with Klaviyo and the integration between Reviews.io and Klaviyo is just great. Reviews.io has soo many cool features. You can ask for the NPS-Score, you can ask specific questions for specific products and showcase it in a cool scale and the customer service is just amazing and has the most friendly and helpful people working there.

I' am really glad that I have switched to Reviews.io and don't think that any other tool that can keep up with them. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

It would be great, if the review of the NPS-Score could be used as properties in Klaviyo. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

You can just collect reviews in Klaviyo and design the emails yourself. You can use all the information from your additional questions in reviews to target your audience better. Review collected by and hosted on G2.com.

JA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Reviews.io?

It makes collecting feedback and reviews from our customers very simple. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I dont have anything to report as I dont dislike Reviews.io Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

It solves not having a review platform and it will hopefully benift us to have our reviews in a space that can be checked and shared with potential new customers Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Reviews.io?

Once you have the set up of the templates customized, everything works automatically - you'll be collecting reviews on an ongoing basis, with the ability to customize the ratios between google, reviews.io local, and other 3rd party sites. I like how simple it makes the process for the customers which increases the chances they'll write a review. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

There is some things that are unclear about how to have the reviews posted on our website pages, ands what exactly is needed to have it appear on google search pages. Despite reaching out to the support team, each answer has been different. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Increasing our online reputation on both google and directly on our website. Previously, it was all manual for us to add more reviews on our different pages. Review collected by and hosted on G2.com.

Evie P.
EP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reviews.io?

The customer service and user friendly interface Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I wish slack integration was included but apart from that nothing else so far/ Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Adding product reviews to the product pages. Review collected by and hosted on G2.com.

DM
Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Reviews.io?

The Reviews.io support team are incredible! They quickly answer any questions we have and are available on live chat so no waiting for email replies.

We've seen a large uptick in both service and product reviews since switching to Reviews and their widgets make it simple to showcase these on our site, emails and social pages. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

A couple of nice to have but not absolutely essential features are extra add-ons. Also some of the widgets can be clunky and take a little bit of work to match up to our sites look and feel. Review collected by and hosted on G2.com.

Recommendations to others considering Reviews.io:

Reach out to the team, they're so helpful and will guide you through the features you do and don't need. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

As a relatively new entry to our sector, we've helped build trust with customers quickly. Review collected by and hosted on G2.com.