Video Reviews
Reviews.io did wonders for us.
523 Reviews.io Reviews
Overall Review Sentiment for Reviews.io
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The look and feel of the tool. Verry clear. Review collected by and hosted on G2.com.
Its a little bit expensive compared to other tools. But stil the experience is the best, so i can be worth it. Review collected by and hosted on G2.com.
They're obviously hungry to disrupt the industry. Even in the last 12 months, the functionality they have added for eComm brands is unbelievable. I have yet to see another platform that can do all that Reviews.io can do. I also adore the Klaviyo integration. Maddox in customer support is also a hero for us the last few weeks! Review collected by and hosted on G2.com.
The process to moderate reviews is very complicated / annoying. Review collected by and hosted on G2.com.
Easy to use and setup, but we also had excellent service from the Custom Success Team with our custom integration and onboarding. Review collected by and hosted on G2.com.
A bit of a delay in admin changes going Live. Review collected by and hosted on G2.com.
Reviews.io is very easy to use for both the customer and the company. A fantastic platform to gather customers reviews for both customer service and products. Customer service is excellent, we recently had a meeting with Dan Holliday who showed us new features and gave us new ideas to further enhance our experience using Reviews.io Review collected by and hosted on G2.com.
There is nothing I disklike about using Reviews.io Review collected by and hosted on G2.com.
Jake in live chat was excellent. Very good knowledge of coding and integrations, much more so than other live chat reps. I know quite a lot in this field, magento and klaviyo and Jake is the only person who really knew what he was talking about. Some of the other solutions suggested were not even compatible with the platforms we use. Review collected by and hosted on G2.com.
some of the features and documentation on these really is not clear. So i find i'm having to use live chat a lot to get clarification on what certain things actually do. Review collected by and hosted on G2.com.
Using reviews.io we’re allow to know what our customers like and dislike about our products and company. We can find a lot of insights to improve and give them a better experience. Review collected by and hosted on G2.com.
There are a few things about the app's usability that are not very helpful like the way you make the e-mail templates or the way you manage the atributes and grouping. Review collected by and hosted on G2.com.
Very easy to use and embed within your site, no code necessary. Their customer service team is quick to respond and is very helpful. There's a lot of features which we haven't used yet and plan to use in the future. Easy and fast to get up and running! Review collected by and hosted on G2.com.
nothing. they are truly the best and I have used many before Review collected by and hosted on G2.com.
The team is excellent...
Ryan, in particular, was immensely helpful in resolving integration issues we were facing with our Magento 2 platform. And Vilash was very supportive in communicating back and forth on the initial inbound setup issues we faced with timelines for resolution.
The dashboard is user-friendly and relatively easy to work with. Review collected by and hosted on G2.com.
Pricing increments can be steep - from the early startup phase to the growth phase to the more established professional and enterprise phases.
Google Shopping Reviews (PLAs) feature would be more helpful in the early stage plans for e-commerce sellers Review collected by and hosted on G2.com.
