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Reviews.io Reviews & Product Details - Page 14

Reviews.io Overview

What is Reviews.io?

REVIEWS.io – Turn Social Proof into Growth REVIEWS.io helps brands collect, display, and leverage product reviews and user-generated content (UGC) to drive conversions. Automate review collection, including photo and video reviews, and showcase them across your Shopify store, social media, and email campaigns with customizable, on-brand widgets. Enhance your Google presence with integrated star ratings to boost both organic and paid performance. With over a decade of experience supporting Shopify merchants, REVIEWS.io—now part of Clearer.io—empowers brands to build trust, engage customers, and scale faster. Key Features: ✓ Showcase reviews & UGC with 15+ customizable widgets ✓ Improve Google Shopping & organic rankings with star ratings ✓ Collect reviews via email, SMS, or integrate with Klaviyo, Shopify Flow & more ✓ Enhance segmentation with first-party data from Attributes & Surveys ✓ Syndicate reviews to third-party sales channels for maximum impact

Reviews.io Details
Product Website
Languages Supported
German, English, French, Italian, Spanish
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Product Description

Reviews.io has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients.


Seller Details
Company Website
Year Founded
2022
HQ Location
Boston, MA
Twitter
@clearer_io
173 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
Description

Start collecting genuine text & video reviews from your happy customers in under 10 minutes.


Rich B.
RB
Overview Provided by:

Recent Reviews.io Reviews

Todd S.
TS
Todd S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Advanced features and lightning fast support!"
The support team at Reviews.io is incredibly responsive, handling every request I send with lightning-fast efficiency. The platform itself is packe...
Will B.
WB
Will B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic support to an issue caused by our web developer"
Our web developer created a huge issue for us when integrating Reviews.io with our website. I emailed support at Reviews.io for help, not expecting...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Always ready to help!"
Their customer service is really good and is always really good to help when there's issues. It is fairly easy to use too! We use it a lot...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Reviews.io Media

Reviews.io Demo - Display Google-Seller Ratings
According to Google, stars next to ads can increase CTR by as much as 17% - and that’s just the start. ‍ A strong Seller Rating can improve your Quality Score, lower CPC rates and send conversion ready traffic to your store, ultimately driving revenue for your business.
Reviews.io Demo - Smarter Review Collection
REVIEWS.io flow is a powerful tool that allows you to design unique email sequences for more effective review collection. It’s all based on your choice of trigger events and time delays, so sequences can be built entirely around your business needs.
Reviews.io Demo - Switch Review Provider
No matter what platform you’ve used in the past, it’s a simple process to transfer existing content over to REVIEWS.io. Publish imported reviews in a matter of hours and add value to your strategy with our powerful solution.
Reviews.io Demo - Create Social Proof
Turn reviews into dynamic, shareable social proof. Our social proof tools make it easy for customers to add photos and video to their feedback, bringing added authenticity and depth to review content. They also make it easy for you to turn that content into branded, engaging visuals and cre...
Reviews.io Demo - Manage Reviews Across Third-Party Platform
Don’t leave your online reputation to chance. REVIEWS.io gives you the controls to monitor and manage customer feedback across multiple review sites, all from one single location. ‍ Actively encourage review collection on all the major platforms for a consistent trust score - wherever your cus...
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Video Reviews

523 Reviews.io Reviews

4.8 out of 5
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523 Reviews.io Reviews
4.8 out of 5
523 Reviews.io Reviews
4.8 out of 5

Reviews.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Reviews.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reviews.io?

We've used a few review platforms since we started a few years ago, but our old platform were missing a few features that would make our web page that much better. Luckily we came accross Reviews.io that had all the features we wanted, plus a few more. Awesome!

Nice video tutorials and great/fast customer service.

Big thanks to Adam on customer service that identified the DNS issue we had! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

It takes a little while to get used to how their platform is set up. Once you get to know the system a little, i'ts fairly easy to navigate and use. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Better handling of reviews, more features that we find usefull, example nuggets. Review collected by and hosted on G2.com.

MD
Business Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reviews.io?

The integrations and ease of use. It was easy to set up and we use it daily. The customer support is super helpful and we love all of the features. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I have not disliked much. We were disappointed that our reviews were never able to be synched to Walmart.com, but it seems there was nothing they could do. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

It gives us a great platform to answer reviews, and use them on our website and on our social media and email blasts. Review collected by and hosted on G2.com.

RZ
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Reviews.io?

The way reviews.io is set up is fantastic customer support is also perfect, Adam has helped set up all the widgets and the layout of the reviews. Always ask for him on live chat as he put the effort in! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Sales guys not very helpful and not very knowledgable Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Adding reviews to the website Review collected by and hosted on G2.com.

DC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Reviews.io?

customer support know the system without having to check so help is quick and to the point. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

would be good if flows allowed product groups or catalouges to select large number of products to create rules. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

collection customer reviews at a decent price compared to trustpilot. Also collection product reviews so helping our web site sell. Review collected by and hosted on G2.com.

AO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Reviews.io?

Awesome Customer support with very short response times. Helpful at all time. The backend is ease of use. All needed integrations and widgets are available. So great work. Keep it! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Some things are a bit hided in the backend. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

To get and display customer reviews for company and product. Review collected by and hosted on G2.com.

Adam L.
AL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Reviews.io?

A lot of extras at no extra price compared to other review platforms

Great support everytime i get in touch, reaklly can't fault anybody, but Mollie was amazing and resolved my query super quick! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

can be daunting finding your way through it all as there is so much you can do with it compared to others, but support has been helpful so far and are always on hand at the clcik of a button. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

saving me a fortune compared to trustpilot, had a free month applied for the crossover period from trustpilot to reviews.io, very clear and open when initially talking about switching with what is possible and what isn't Review collected by and hosted on G2.com.

RD
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Reviews.io?

There's loads to like. Big system, tons of features. Default widgets are all nicely styled and there are plenty of them, I love the fact they are all highly configurable. Their performance is good, there's not excessive code bloat on included JS but even those aren't necessarily needed as the API is really good and you can pull reviews as JSON objects.

The customer support really is excellent. I've recommended reviews.io to a number of people. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Only think I can mention that I don't like - we once had requirement to do multiple review carousels on the same page with each one using different tags/branches. That didn't work too well, hard refreshes caused the reviews to be the same in each carousel. Very small niggle, we worked round it. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Solving our ability to place relevant reviews on approrpriate landing pages or product pages in our website. Also connecting up reviews to products so our review scores are showing correctly in products on Google Shopping. Review collected by and hosted on G2.com.

SG
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Reviews.io?

Great support service by Maddox. He is fast and very helpful Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

There is nothing so far that I dislike about reviews.io Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Trust by our customers Review collected by and hosted on G2.com.

SK
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reviews.io?

I like the convenience of it and the seemless integration into our online shop. I can also give props to the customer support, especially Kai, who is a GemPages pro, since we work with this pagebuilder. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

That the GemPages integration is a bit tricky and that I always have to reach out to the customer support to get something fixed related to GemPages. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

It enhances new visitors' trust when they visit our website. It already answers questions on the page, that visitors send us via customer support usually. Review collected by and hosted on G2.com.

GG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reviews.io?

How easy it is to set up, monitor, tweak and analyse the reviews we collect on multiple accounts - the platform is easy to use and their support function is really valuable. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The analysis tools could be more intuitive, and being able to compare across our accounts would be very useful. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Maintain our brand reputation, gather user feedback to gain customer insights in support of Consumer Duty - reviews.co.uk helps support us with all of this in an easy-to-use platform which we have been building for a number of years now. Review collected by and hosted on G2.com.