Video Reviews
523 Reviews.io Reviews
Overall Review Sentiment for Reviews.io
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We've used a few review platforms since we started a few years ago, but our old platform were missing a few features that would make our web page that much better. Luckily we came accross Reviews.io that had all the features we wanted, plus a few more. Awesome!
Nice video tutorials and great/fast customer service.
Big thanks to Adam on customer service that identified the DNS issue we had! Review collected by and hosted on G2.com.
It takes a little while to get used to how their platform is set up. Once you get to know the system a little, i'ts fairly easy to navigate and use. Review collected by and hosted on G2.com.
The integrations and ease of use. It was easy to set up and we use it daily. The customer support is super helpful and we love all of the features. Review collected by and hosted on G2.com.
I have not disliked much. We were disappointed that our reviews were never able to be synched to Walmart.com, but it seems there was nothing they could do. Review collected by and hosted on G2.com.
The way reviews.io is set up is fantastic customer support is also perfect, Adam has helped set up all the widgets and the layout of the reviews. Always ask for him on live chat as he put the effort in! Review collected by and hosted on G2.com.
Sales guys not very helpful and not very knowledgable Review collected by and hosted on G2.com.
customer support know the system without having to check so help is quick and to the point. Review collected by and hosted on G2.com.
would be good if flows allowed product groups or catalouges to select large number of products to create rules. Review collected by and hosted on G2.com.
Awesome Customer support with very short response times. Helpful at all time. The backend is ease of use. All needed integrations and widgets are available. So great work. Keep it! Review collected by and hosted on G2.com.
Some things are a bit hided in the backend. Review collected by and hosted on G2.com.
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A lot of extras at no extra price compared to other review platforms
Great support everytime i get in touch, reaklly can't fault anybody, but Mollie was amazing and resolved my query super quick! Review collected by and hosted on G2.com.
can be daunting finding your way through it all as there is so much you can do with it compared to others, but support has been helpful so far and are always on hand at the clcik of a button. Review collected by and hosted on G2.com.
There's loads to like. Big system, tons of features. Default widgets are all nicely styled and there are plenty of them, I love the fact they are all highly configurable. Their performance is good, there's not excessive code bloat on included JS but even those aren't necessarily needed as the API is really good and you can pull reviews as JSON objects.
The customer support really is excellent. I've recommended reviews.io to a number of people. Review collected by and hosted on G2.com.
Only think I can mention that I don't like - we once had requirement to do multiple review carousels on the same page with each one using different tags/branches. That didn't work too well, hard refreshes caused the reviews to be the same in each carousel. Very small niggle, we worked round it. Review collected by and hosted on G2.com.
I like the convenience of it and the seemless integration into our online shop. I can also give props to the customer support, especially Kai, who is a GemPages pro, since we work with this pagebuilder. Review collected by and hosted on G2.com.
That the GemPages integration is a bit tricky and that I always have to reach out to the customer support to get something fixed related to GemPages. Review collected by and hosted on G2.com.
How easy it is to set up, monitor, tweak and analyse the reviews we collect on multiple accounts - the platform is easy to use and their support function is really valuable. Review collected by and hosted on G2.com.
The analysis tools could be more intuitive, and being able to compare across our accounts would be very useful. Review collected by and hosted on G2.com.