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RevenueWell Reviews & Product Details

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RevenueWell?

We love the ability to have two-way text messaging with our patients. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

When we have a problem it is difficult getting it resolved. Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

Efficient and effective communication is easily achieved using RevenueWell. Review collected by and hosted on G2.com.

RevenueWell Overview

What is RevenueWell?

RevenueWell is a dental marketing and communication platform that gives busy dental practices the smart, easy-to-use tools they need to attract new patients, streamline communication, and grow production from existing patients. With RevenueWell, dental staff spend less time on the phone and more time focused on what really matters: providing an amazing patient experience and improving patient outcomes. RevenueWell was designed by dentists for dentists. The company was founded in 2010 to create a patient relationship management solution that specifically meets the unique needs of busy dental practices. The RevenueWell Dental Marketing Platform provides a powerful dental marketing and communication solution for the entire patient journey. Features include social media management, online reputation management, online scheduling, appointment reminders; paperless patient forms; and automatic post-op instructions and treatment plan follow-ups. RevenueWell’s integrated email, phone, 2-way texting, and teledentistry solutions allow you communicate and even meet with patients safely, securely, and flexibly. RevenueWell Forms allows patients to complete paperwork on their time, saving time for them and your team. RevenueWell Phone completes the total communication solution for dental practices, providing a flexible Cloud-based phone system that makes sure you never lose contact with patients.

RevenueWell Details
Product Website
Languages Supported
English
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Product Description

A dental communication solution including automatic communication, appointment reminders, patient portal, social media

How do you position yourself against your competitors?

Unlike other patient relationship management systems, RevenueWell is specifically designed for dental practices. The RevenueWell system integrates with your practice management software, where it reads ADA codes and patient charts to send recall communications at exactly the right time.

By segmenting patients by demographics, time of last visit, insurance benefits, existing dental conditions, etc., we can ensure that your practice is driving production by always sending relevant and timely communication to patients instead of blasting everyone in the practice.

Oh, and there is no annual contract!


Seller Details
Company Website
Year Founded
2010
HQ Location
Chicago, Illinois
Twitter
@RevenueWell
1,174 Twitter followers
LinkedIn® Page
www.linkedin.com
175 employees on LinkedIn®
Description

RevenueWell is a comprehensive patient engagement platform designed for healthcare providers. It offers a suite of tools to enhance communication, streamline appointment scheduling, and improve patient retention through automated marketing, reminders, and surveys. By leveraging technology, RevenueWell aims to help practices increase efficiency and foster better relationships with their patients. For more information, visit their website at [revenuewell.com](https://www.revenuewell.com).


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Overview Provided by:

Recent RevenueWell Reviews

Dominique H.
DH
Dominique H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Seamless Process when working with the Revenue Well Team"
Revenue Well's team is smart and effecient, they know their stuff! Anytime I need assistance, they always have a solution.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Multiple useful features"
All in one tool for our marketing, reviews, and practice management incorporation
Amanda  M.
AM
Amanda M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Our Office Loves Revenue Well"
Revenue Well does for us exactly what they promised, which we have found to be not so common among bigger companies nowadays. The amount of time th...
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RevenueWell Media

RevenueWell Demo - ipad-pc-mockup-3.jpg
Keep your front desk open 24/7
RevenueWell Demo - img-requestappt-facebook.jpg
Make every interaction stand out
RevenueWell Demo - appt-pc365-samsung-galaxy.jpg
Spend less time on the phone
RevenueWell Demo - tpfu-email-phone.jpg
Automatically follow-up on unscheduled treatment plans
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Have you used RevenueWell before?
Yes

131 out of 132 Total Reviews for RevenueWell

4.7 out of 5
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131 out of 132 Total Reviews for RevenueWell
4.7 out of 5
131 out of 132 Total Reviews for RevenueWell
4.7 out of 5

RevenueWell Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RevenueWellQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Dominique H.
DH
Public and Professional Relations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RevenueWell?

Revenue Well's team is smart and effecient, they know their stuff! Anytime I need assistance, they always have a solution. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The only downside is that our office makes changes to our referral form a few times a year and the TruForm editing costs can be a little excessive for minor changes. Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

We've been able to stop fax and mail in referrals since we've begun using TruForm referrals! That was a huge win in our books. Review collected by and hosted on G2.com.

Amanda  M.
AM
Dental Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RevenueWell?

Revenue Well does for us exactly what they promised, which we have found to be not so common among bigger companies nowadays. The amount of time they save us with appointment reminders alone makes it completely worth it, but with all the added features of treatment plan follow ups, custom campaigns, social media and review links, appointment requests, online scheduling.... they just can't be beat. Customer service is always very helpful any time we have to call, which is rarely. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

We have no complaints or dislikes about Revenue Well. The only feature we aren't able to use to it's abilities is the treatment plan follow ups, and that's because internally, we have an issue with treatment plans not being updated properly by our staff, which would cause patients to get reminders for treatment that has already been treated. That is our issue however, not Revenue Well's issue. Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

Revenue Well solves our problem of social media posting/patient engagement as we don't have anyone on staff to focus on social media. They spare us a lot of time with confirming appointments and allow patients the ease of responding via e-mail or text rather than having to pick up the phone to call us or vice versa. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about RevenueWell?

All in one tool for our marketing, reviews, and practice management incorporation Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

Would like to be able to clear out the ques of messages from years ago with out them building up. Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

Client communication, marketing, scheduling communication, client paperwork management. Review collected by and hosted on G2.com.

Lesley R.
LR
Patient Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about RevenueWell?

I love how RevenueWell works seamlessly with our practice management system. It was great at sending out appointment reminders and getting patients to confirm. The social media posts pretty great as well. We started using Revenue Well phones, which are also a fantastic asset to the practice. I can answer hands-free from my cell phone and receive calls when I am out of the office, so I never miss a call. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The only thing that I think needs improvement it the mobile app. It is often unstable and will not load texts or voicemails in a timely fashion. It is also not the most user friendly. Review collected by and hosted on G2.com.

Recommendations to others considering RevenueWell:

It is a true time saver and will increase your business and appointment acceptance. Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

I work alone at the front desk and do all of the office work. RevenueWell saved me time to deal with patients in person and not spend added time on the phone. The time savings is invaluable. Review collected by and hosted on G2.com.

DL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RevenueWell?

I find the automatic confirmations and birthday texts helpful about Revenue Well. It makes it much easier for the staff to ensure they are done. Also, if you accidentally erase an appointment in the dental program, you can find it in revenue well. So far, this site has been beneficial with confirmations, and I like that everything is on one central screen. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The main thing I dislike about Revenue Well is that I would like the chat to pop and stay popped up on the screen. The conversation can go unnoticed because it doesn't pop for a long time. I would like it to stay on the screen until manually closing it. Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

Mainly Revenue Well has been beneficial for confirmations and communicating with patients. Also, sending or resending paperwork, I think having a portal for patients is also very beneficial. Review collected by and hosted on G2.com.

Angi B.
AB
Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about RevenueWell?

Customization and integration. The company is hands on with its's users and always there to help. They have many avenues for getting additional training and information. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

I would like to see some more stock photos to use with the automated communications. Seasonal ones that can be used for the newsletters/recall would be nice. but other then that I love everything Review collected by and hosted on G2.com.

Recommendations to others considering RevenueWell:

Just do it, you won't regret it! Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

Benefits are numerous, biggest benefit is the customized communications with pt's. Automated appointment reminders and customized treatment follow up is amazing. Being able to send a directed campaign to patients with outstanding treatment is priceless. In addition the marketing aspect is great, being able to upload personalized videos from our team to the automated communications is great! Review collected by and hosted on G2.com.

KP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about RevenueWell?

Revenue is truly comprehensive when it comes to patient communication. We love that we can set up email campaigns, schedule recalls, sent automated appointment confirmations and reminders. You can also communicate with patients via text to reschedule appointments, update information, or for any reason really. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

There are some auto-texts that we wish we could customize, but honestly we get so much customization with our email campaigns that I don't think we're too worried about it! Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

Having auto reminders really saves our staff a ton of time. We no longer have to call and reach out to every patient to confirm, only those who don't respond to text messages or emails. Without that so much of the day would be taken up with phone calls. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RevenueWell?

The confirmation and note system is wonderful. Being able to contact our patients in various ways for appointment reminders or treatment issues etc is invaluable ! Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

Nothing really but , at the risk of sounding petty its annoying to have to change the password as often as is required. Would be nice if we could just do it maybe annually if necessary Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

Hands down solving the problem of not being able to reach a patient! In this day & age so many people basically only communicate via text so being able to follow up on a message left with a text that can be responded to is great ! Being able to text a specific patient regarding their visit or treatment is a huge timesaver Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about RevenueWell?

Revenue Well is so easy to use. The custom campaigns saves me so much time. I love being able to text our patients and send them forms to complete which shortens the amount of time they have to spend on stuff like that in the office. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

I can't think of anything I dislike. Everything seems to run seamlessly. Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

This is a big time saver for me. I can send out a group message to patients instead of contacting each one separately. They help with automatic reminders for appointments and premeds. Review collected by and hosted on G2.com.

TW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RevenueWell?

That I can text or email patients with there patient forms. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The collection campaign will send the patient a text or email when the balance on the account is the insurance balance. Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

Fix the program so it can tell between a patient balance and insurance balance Review collected by and hosted on G2.com.