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Retool Reviews & Product Details

Dipu S.
DS
Engg
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Retool?

Drag and drop option to build productive layouts that scale with Adhoc task requirements. Awsome low code tool to build ad-hoc/planned dashboards. Other features like action flow builders have made it fairly good to design decent level systems. Review collected by and hosted on G2.com.

What do you dislike about Retool?

Operation speed and contextual speed could have been a bit better though it serves the use case. Building high quality/functional tool require potential knowledge of SQL, Would be great if it also explores the no-code domain. Review collected by and hosted on G2.com.

Recommendations to others considering Retool:

Great low-code tool to meet up requirements in less time, allows to build sustainable workflows which can bring desirable results. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Internal tools for ops and sales team for high impact Adhoc tasks. A great tool to manage records/transaction/workflow for low/medium scale. Review collected by and hosted on G2.com.

Retool Overview

What is Retool?

Retool is an application development platform that enables developers to combine the benefits of traditional software development with a drag-and-drop UI editor and AI to build internal tools radically faster. Building in Retool fits with how you develop software today—deploy it anywhere, connect to any internal service, import your libraries, debug with your toolchain, and share it securely to users—ensuring good and well-governed software by default. Retool is used by industry leaders such as Amazon, American Express, DoorDash, OpenAI, and Mercedes Benz for mission critical custom software across operations, billing, and customer support.

Retool Details
Product Website
Languages Supported
English
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Product Description

Retool offers building blocks to create internal tools.


Seller Details
Seller
Retool
Company Website
Year Founded
2017
HQ Location
San Francisco, California, United States
Twitter
@retool
16,639 Twitter followers
LinkedIn® Page
www.linkedin.com
427 employees on LinkedIn®
Description

Nearly every company in the world runs on custom software, and we believe the future lies in being a force multiplier for developers. Retool unifies the ease of visual programming with the power of code, abstracting away the tedious and repetitive tasks of development. With Retool, you ship better apps and move your business forward—all in less time. Thousands of teams at companies like Amazon, DoorDash, Peloton, and Brex power their businesses and growth with Retool. Get started for free today, visit retool.com


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Overview Provided by:

Recent Retool Reviews

Sellah S.
SS
Sellah S.Mid-Market (51-1000 emp.)
4.5 out of 5
"great tool for modifications and organization of same data"
it is a good sorting software of some data and data that is duplicate. it is built in a way that it is linked to different catalogs and this makes ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Just the best app for internal tools"
I am a coder, but simply creating internal tools from scratch is too much work. Retool UI is beautiful, state management is good, it has all the c...
Yaakov G.
YG
Yaakov G.Small-Business (50 or fewer emp.)
4.5 out of 5
"The ultimate versatile platform for in-house data based apps"
As a software developer, I really like the immediate availability of all the building blocks of a full fledged app - database, file storage, interf...
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Retool Media

Retool Demo - Build faster with low-code
Get started with drag-and-drop and then customize your apps with code.
Retool Demo - Success
Create success panels, trial managers, and more.
Retool Demo - Sales
Create a custom CRM, pipeline manager, and more.
Retool Demo - Operations
Create inventory management, admin panels, and more.
Retool Demo - Support
Create refund tools, promo code managers, and more.

Official Downloads

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Video Reviews

324 out of 325 Total Reviews for Retool

4.6 out of 5
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324 out of 325 Total Reviews for Retool
4.6 out of 5
324 out of 325 Total Reviews for Retool
4.6 out of 5

Retool Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RetoolQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Yaakov G.
YG
Bike shop owner and operator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retool?

As a software developer, I really like the immediate availability of all the building blocks of a full fledged app - database, file storage, interfaces, etc. Also the ease with which the interface components connect to the backend resources is such a breeze! Most or maybe even all the standard use cases for displaying data can be implemented in just a few minutes. I was able to set up all the data infrastructure and UI for a bike business, including tracking repairs, rentals, bike tours, and inventory in just a couple of days. Review collected by and hosted on G2.com.

What do you dislike about Retool?

The highly opinionated nature of the platform can be a limitation at times, but there is always a workaround. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

I was looking for a solution for a small business (bike shop) that included a number of interrelated and complex areas of activity - rentals, repairs, purchases, sales, and inventory. The only kind of existing software that could satisfactorily solve all those things would be enterprise packages that are very expensive and unwieldy for a small business. Review collected by and hosted on G2.com.

Carlos P.
CP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

Lo que más me gusta de Retool es lo rápido que te permite desarrollar aplicaciones sin necesidad de tener grandes conocimientos de código. Es súper fácil de usar y conectar con bases de datos o APIs. Además, la interfaz es muy intuitiva, lo que hace que el proceso de desarrollo sea mucho más ágil. Ideal para ahorrar tiempo y enfocarte en lo que realmente importa. Review collected by and hosted on G2.com.

What do you dislike about Retool?

La verdad, pocas cosas. Llevo unas semanas desarrollando un CRM avanzado y, si tuviera que mencionar algo, sería que no tiene un sistema para renombrar componentes de forma dinámica (o que yo haya detectado). Cambiar el nombre de cada objeto uno por uno puede ser algo pesado cuando trabajas con escenas más grandes. Pero fuera de eso, todo genial. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

La reduccionde tiempo en el desarrllo y montar el crm, el rapido montaje y posibilidad de probarlo rapidamente (Prueba-error mas sencillo) Review collected by and hosted on G2.com.

Open Discussions in Retool
Holden L.
HL
Co-Founder
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Retool?

Super quick to pick up, even for new users.

Drag-and-drop interface is intuitive and responsive.

Endless possibilities for creating custom tools.

Wide variety of components available to build anything you need.

Excellent documentation and videos for guidance.

Solid error handling ensures stability when building applications. Review collected by and hosted on G2.com.

What do you dislike about Retool?

Takes some time to fully get used to, but resources help bridge the gap.

While non-technical users can easily interact with completed products, creating tools independently could be challenging. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Retool helped us solve the challenge of building an internal tool to manage our customers, update our database, and view files and uploads efficiently. We needed a solution that could be launched in just a few days, and Retool made it incredibly easy to connect to our existing infrastructure and build the tools we required. Additionally, it provided a user-friendly interface that even non-technical team members could interact with, enabling our entire team to manage operations effectively without requiring extensive training or technical expertise. Review collected by and hosted on G2.com.

Bruno S.
BS
Founding Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

Retool has completely changed the way I build apps. The drag-and-drop interface is super intuitive, making it easy to piece together complex applications without writing tons of code. I love how seamlessly it connects with all sorts of data sources and APIs—whether it's a SQL database or a REST API, Retool handles it all effortlessly. Plus, the pre-built templates save me so much time when starting new projects. Review collected by and hosted on G2.com.

What do you dislike about Retool?

While I love using Retool, there are a few hiccups. The learning curve was a bit steep at first, especially when diving into more advanced features. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Retool has been a lifesaver for streamlining our internal processes. We've built several apps that help automate tasks and manage data more efficiently, saving us hours every week. It's also cut down on our development costs since we don't need to hire extra developers for every little tool we need. Overall, it's made my job easier and our team more productive. Review collected by and hosted on G2.com.

Vedant T.
VT
SDE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retool?

Its ability to handle the complex data patterns and displaying it in very efficient manner.

It provides easy to use UI to start with creative dashboards.

Integration with Rest API, Google spreadsheets etc. Review collected by and hosted on G2.com.

What do you dislike about Retool?

As it has lots of features sometime it is difficult to have the idea of all features immediately. For example i didn't knew that i can write python code in the workflow and run it using a different input feature as workflow and display it in the ui for user. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

As retool is efficient to build the interactive dashboards it helps in displaying the complex table data and api response in proper and well created UI. It all handles the data and user to customize the errors and data restrictions can be set by user.

Upto what extent data should be displayed. Different functions can be written to handle google sheets and run python code for understanding the user requirements.

For me it resolved the problem of complex data to display easily and in dynamic way. Review collected by and hosted on G2.com.

HN
CX Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

Very fast and responsive - intuitive too. I have experience as a front-end developer but I haven't found the need to rely on those skills too much. I find it very easy to use. The preview function is good and also the releases and history mean I can roll back if I have an issue. I have been using a combination of ChatGPT & Claude to help me when I get stuck. Review collected by and hosted on G2.com.

What do you dislike about Retool?

I have found it a little bit difficuilt to view my app in a mobile viewport. Also some limitations in terms of theming. I would say maybe as a true "no code" tool it would be quite a lot more limited, if people had no idea about code then they might get stuck. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Quicky build a usable app that we can hand out internally. Usually we'd rely on a dev team to build this but we're able to do this in-house. Review collected by and hosted on G2.com.

Justin F.
JF
Revenue Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

After trying a number of low-code applications, I found that Retool was the perfect fit for functionality, flexibility, and ease of use. I am not a developer and have very little experience with wring any coding language. But, with nothing more than ChatGPT and the super helpful Retool community, I've was able to spin up a number of simple to complex tools and applications that provide deep analysis with directy BigQuery connections and automated data. Review collected by and hosted on G2.com.

What do you dislike about Retool?

The negatives I've had so far are few and far between. If I had to pick one, it would be a longer roadmap on some of the very specific features I've been waiting for like native pivot table functionaltiy. However, I 've been able to find workarounds with the help of the community. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Building complex marketing and sales analysis tools that connects to multiple databases. Review collected by and hosted on G2.com.

Angel R.
AR
Customer Enablement Operations Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

What I love most about Retool is its incredible flexibility and speed in building custom interactive tools. The platform allows us to bring together APIs, databases, and even AI agents seamlessly, letting us create interactive, dynamic KPI that are tailored precisely to stakeholder needs. The ability to write and execute Python, JavaScript, and SQL directly within the platform gives us control over everything, from data processing to creating unique visual components. It’s a powerful, all-in-one solution that accelerates development and has become essential for our operations. Review collected by and hosted on G2.com.

What do you dislike about Retool?

The main downside is the learning curve—Retool can feel a bit overwhelming for team members without coding experience. Advanced customizations sometimes need extra support or technical know-how, which can slow down non-developers. But once you get it, is easy for any implementation you need. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Retool is helping us build a fully interactive dashboard that pulls data from multiple sources, all in one place. By connecting APIs and integrating AI agents, we’re able to get real-time data, fast insights, and summaries that make decision making smoother. This setup has been a game changer, saving us tons of time and allowing our team to interact with the data directly, no need for jumping between tools or manual data updates. Review collected by and hosted on G2.com.

Prashant  K.
PK
Head of Technology and Product
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

There are quite a few things that stand out in retool, but for building internal applications, the amount of documentation and examples available are of really high quality.

We are a financing company, and raise debt from external retail investors from time to time, we have been using retool since Mid 2021 and once made, it has worked flawlessly. We use it to do interest calculations, send statement of accounts and handling customer queries. Customer Support is fast and agile, and using it is a breeze for operations managers. Review collected by and hosted on G2.com.

What do you dislike about Retool?

I think the resources and connections to complicated data sources could be made a little better. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

We are a Non banking financial services company and Retool helos us to

- Manage entire customer lifecucle of our debt raised ( Keep in mind that the debt is for a period of 3-5 years, so we need extremely stable systems )

- Reduced the time to launch to 1 week from 8-10 weeks if we had built it from scratch

- No libraries to maintain, no conflicting errors and operations can do small edits of their own Review collected by and hosted on G2.com.

Sayyid A.
SA
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

With as little code as possible, I'm able to implemenent commonly used functionalities in a matter of minutes, with a drag and drop interface. I have been using using Retool for more than 3 years, and I am able to quickly provide software services to businesses and move on to the next project. This saves me (as a developer) and the business, time and money. The ability to integrate with popular platforms and the adaptability with unpopular platforms, is very powerful. Review collected by and hosted on G2.com.

What do you dislike about Retool?

Retool can be slow or buggy sometimes, and reaching their support team for bugs has become a longer process than before, which wastes time while using an alternative approach. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Retool allows building user interfaces as fast as possible with a drap and drop interface and a nice and easy way to customize UI components. I no longer need to make custom ReactJS applications or spend time building a user interface from scratch using HTML/CSS/JavaScript. Another powerful feature is the ability to write SQL directly within Retool's app editor, which allows me to skip the part of building a custom backend server and connecting it to a database server. Review collected by and hosted on G2.com.