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Retool Reviews & Product Details

BR
CEO and Principal
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Retool?

There are a lot of connectors to sources and I feel it hits a sweet spot between giving some developer flexibility and providing leverage with UI-based features. It really nails those scenarios which are a few weeks to develop and test when coded by hand vs a day or two using Retool. Review collected by and hosted on G2.com.

What do you dislike about Retool?

It's still a young platform so there are occasionally some kinks. Nothing major and they resolve things quickly. The platform is very Javascript-centric so if you think like that, you're at home but if you come from another background, a little mental adjustment is needed. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Generally building connective tissue between analytic stores like databases and operational systems like Google AdWords or social media accounts. Often team members are doing repetitive tasks which can be automated very quickly using Retool. The main benefit is speed of development but also that it doesn't require an advanced developer to use. Review collected by and hosted on G2.com.

Retool Overview

What is Retool?

Retool is an application development platform that enables developers to combine the benefits of traditional software development with a drag-and-drop UI editor and AI to build internal tools radically faster. Building in Retool fits with how you develop software today—deploy it anywhere, connect to any internal service, import your libraries, debug with your toolchain, and share it securely to users—ensuring good and well-governed software by default. Retool is used by industry leaders such as Amazon, American Express, DoorDash, OpenAI, and Mercedes Benz for mission critical custom software across operations, billing, and customer support.

Retool Details
Product Website
Languages Supported
English
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Product Description

Retool offers building blocks to create internal tools.


Seller Details
Seller
Retool
Company Website
Year Founded
2017
HQ Location
San Francisco, California, United States
Twitter
@retool
16,642 Twitter followers
LinkedIn® Page
www.linkedin.com
427 employees on LinkedIn®
Description

Nearly every company in the world runs on custom software, and we believe the future lies in being a force multiplier for developers. Retool unifies the ease of visual programming with the power of code, abstracting away the tedious and repetitive tasks of development. With Retool, you ship better apps and move your business forward—all in less time. Thousands of teams at companies like Amazon, DoorDash, Peloton, and Brex power their businesses and growth with Retool. Get started for free today, visit retool.com


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Recent Retool Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Retool is a great tool to write your low-code/no-code app."
Retool has a lot of handy features that you can use instead of writing them from scratch. Saving us hours of work in a few drag-and-drop and low-co...
AA
Antonio A.Small-Business (50 or fewer emp.)
4.0 out of 5
"I've used Retool to build internal tools, and I appreciate its flexibility and integration."
The ability to quickly connect to multiple data sources and build functional UIs without spending time on boilerplate code.
GK
George K.Small-Business (50 or fewer emp.)
4.0 out of 5
"A great tool for developers who want to leverage abstraction and built-in front-end components"
I really enjoy the variety of components that come inside the app editor. I like the fact that they focus on technical people (i.e. developers) who...
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328 out of 329 Total Reviews for Retool

4.6 out of 5
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328 out of 329 Total Reviews for Retool
4.6 out of 5
328 out of 329 Total Reviews for Retool
4.6 out of 5

Retool Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RetoolQuestion

Time to Implement
<1 day
>12 months
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48+ months
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GK
Automation Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

I really enjoy the variety of components that come inside the app editor. I like the fact that they focus on technical people (i.e. developers) who speak the same language, yet they empower them with the right features they need to build internal tools faster and seamlessly. Most things are customizable and easily managed with coding! Although I like to use niche tools each focused on solving a specific problem, I have been enjoying how Retool combines various elements of a platform development process (e.g. built-in dashboard, file storage, automation workflows and email).

Their community forum and support are great, as a result of both contributing members and Retool experts! Moreover, their pricing plans are generous. Review collected by and hosted on G2.com.

What do you dislike about Retool?

It can get quite pricey if you want to deploy an app to the public that is focused on external users. It is best for building internal tools. Even if I built an internal app, I would have liked to have the ability to share a public URL instead of inviting my colleagues to sign up and join. At the same time, I find that sometimes the app editor is lagging and could respond faster. Last but not least, I tried adding their Mapbox component, but I didn't have the option to customize it fully. I will need to develop one myself in React and then add it to my Retool app. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

It targets developers who want to build internal tools, dashboards and admin panels inside low-code platforms. The develop enjoys having the drag-and-drop feature. Otherwise as a developer I would have to either custom code it myself from scratch or use npm packages trying to architect various components together myself. Review collected by and hosted on G2.com.

HL
Owner, founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

Retool makes all front-end work very simple, which saves a lot of time that I can dedicate to developing background processes. With the help of Workflows and custom queries, it becomes much easier for a programming beginner like me. Review collected by and hosted on G2.com.

What do you dislike about Retool?

Sometimes, it can be challenging to create fully customized processes, but the ability to write JavaScript and CSS everywhere makes this manageable. The Retool team constantly improves the platform based on user needs, adding great new features—like the recent Multi-Page App support, which has been highly appreciated! Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Retool helps me streamline and automate property management processes by providing an easy way to build custom applications without spending too much time on frontend development. It simplifies database interactions, API integrations, and background automation through Workflows. This allows me to focus more on backend logic and optimizing real estate data processing. The flexibility of JavaScript and SQL within Retool makes it easy to customize solutions while still benefiting from a low-code environment. Review collected by and hosted on G2.com.

YG
Bike shop owner and operator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retool?

As a software developer, I really like the immediate availability of all the building blocks of a full fledged app - database, file storage, interfaces, etc. Also the ease with which the interface components connect to the backend resources is such a breeze! Most or maybe even all the standard use cases for displaying data can be implemented in just a few minutes. I was able to set up all the data infrastructure and UI for a bike business, including tracking repairs, rentals, bike tours, and inventory in just a couple of days. Review collected by and hosted on G2.com.

What do you dislike about Retool?

The highly opinionated nature of the platform can be a limitation at times, but there is always a workaround. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

I was looking for a solution for a small business (bike shop) that included a number of interrelated and complex areas of activity - rentals, repairs, purchases, sales, and inventory. The only kind of existing software that could satisfactorily solve all those things would be enterprise packages that are very expensive and unwieldy for a small business. Review collected by and hosted on G2.com.

CP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

Lo que más me gusta de Retool es lo rápido que te permite desarrollar aplicaciones sin necesidad de tener grandes conocimientos de código. Es súper fácil de usar y conectar con bases de datos o APIs. Además, la interfaz es muy intuitiva, lo que hace que el proceso de desarrollo sea mucho más ágil. Ideal para ahorrar tiempo y enfocarte en lo que realmente importa. Review collected by and hosted on G2.com.

What do you dislike about Retool?

La verdad, pocas cosas. Llevo unas semanas desarrollando un CRM avanzado y, si tuviera que mencionar algo, sería que no tiene un sistema para renombrar componentes de forma dinámica (o que yo haya detectado). Cambiar el nombre de cada objeto uno por uno puede ser algo pesado cuando trabajas con escenas más grandes. Pero fuera de eso, todo genial. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

La reduccionde tiempo en el desarrllo y montar el crm, el rapido montaje y posibilidad de probarlo rapidamente (Prueba-error mas sencillo) Review collected by and hosted on G2.com.

HL
Co-Founder
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Retool?

Super quick to pick up, even for new users.

Drag-and-drop interface is intuitive and responsive.

Endless possibilities for creating custom tools.

Wide variety of components available to build anything you need.

Excellent documentation and videos for guidance.

Solid error handling ensures stability when building applications. Review collected by and hosted on G2.com.

What do you dislike about Retool?

Takes some time to fully get used to, but resources help bridge the gap.

While non-technical users can easily interact with completed products, creating tools independently could be challenging. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Retool helped us solve the challenge of building an internal tool to manage our customers, update our database, and view files and uploads efficiently. We needed a solution that could be launched in just a few days, and Retool made it incredibly easy to connect to our existing infrastructure and build the tools we required. Additionally, it provided a user-friendly interface that even non-technical team members could interact with, enabling our entire team to manage operations effectively without requiring extensive training or technical expertise. Review collected by and hosted on G2.com.

BS
Founding Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

Retool has completely changed the way I build apps. The drag-and-drop interface is super intuitive, making it easy to piece together complex applications without writing tons of code. I love how seamlessly it connects with all sorts of data sources and APIs—whether it's a SQL database or a REST API, Retool handles it all effortlessly. Plus, the pre-built templates save me so much time when starting new projects. Review collected by and hosted on G2.com.

What do you dislike about Retool?

While I love using Retool, there are a few hiccups. The learning curve was a bit steep at first, especially when diving into more advanced features. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Retool has been a lifesaver for streamlining our internal processes. We've built several apps that help automate tasks and manage data more efficiently, saving us hours every week. It's also cut down on our development costs since we don't need to hire extra developers for every little tool we need. Overall, it's made my job easier and our team more productive. Review collected by and hosted on G2.com.

VT
SDE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retool?

Its ability to handle the complex data patterns and displaying it in very efficient manner.

It provides easy to use UI to start with creative dashboards.

Integration with Rest API, Google spreadsheets etc. Review collected by and hosted on G2.com.

What do you dislike about Retool?

As it has lots of features sometime it is difficult to have the idea of all features immediately. For example i didn't knew that i can write python code in the workflow and run it using a different input feature as workflow and display it in the ui for user. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

As retool is efficient to build the interactive dashboards it helps in displaying the complex table data and api response in proper and well created UI. It all handles the data and user to customize the errors and data restrictions can be set by user.

Upto what extent data should be displayed. Different functions can be written to handle google sheets and run python code for understanding the user requirements.

For me it resolved the problem of complex data to display easily and in dynamic way. Review collected by and hosted on G2.com.

HN
CX Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

Very fast and responsive - intuitive too. I have experience as a front-end developer but I haven't found the need to rely on those skills too much. I find it very easy to use. The preview function is good and also the releases and history mean I can roll back if I have an issue. I have been using a combination of ChatGPT & Claude to help me when I get stuck. Review collected by and hosted on G2.com.

What do you dislike about Retool?

I have found it a little bit difficuilt to view my app in a mobile viewport. Also some limitations in terms of theming. I would say maybe as a true "no code" tool it would be quite a lot more limited, if people had no idea about code then they might get stuck. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Quicky build a usable app that we can hand out internally. Usually we'd rely on a dev team to build this but we're able to do this in-house. Review collected by and hosted on G2.com.

JF
Revenue Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

After trying a number of low-code applications, I found that Retool was the perfect fit for functionality, flexibility, and ease of use. I am not a developer and have very little experience with wring any coding language. But, with nothing more than ChatGPT and the super helpful Retool community, I've was able to spin up a number of simple to complex tools and applications that provide deep analysis with directy BigQuery connections and automated data. Review collected by and hosted on G2.com.

What do you dislike about Retool?

The negatives I've had so far are few and far between. If I had to pick one, it would be a longer roadmap on some of the very specific features I've been waiting for like native pivot table functionaltiy. However, I 've been able to find workarounds with the help of the community. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Building complex marketing and sales analysis tools that connects to multiple databases. Review collected by and hosted on G2.com.

AR
Customer Enablement Operations Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Retool?

What I love most about Retool is its incredible flexibility and speed in building custom interactive tools. The platform allows us to bring together APIs, databases, and even AI agents seamlessly, letting us create interactive, dynamic KPI that are tailored precisely to stakeholder needs. The ability to write and execute Python, JavaScript, and SQL directly within the platform gives us control over everything, from data processing to creating unique visual components. It’s a powerful, all-in-one solution that accelerates development and has become essential for our operations. Review collected by and hosted on G2.com.

What do you dislike about Retool?

The main downside is the learning curve—Retool can feel a bit overwhelming for team members without coding experience. Advanced customizations sometimes need extra support or technical know-how, which can slow down non-developers. But once you get it, is easy for any implementation you need. Review collected by and hosted on G2.com.

What problems is Retool solving and how is that benefiting you?

Retool is helping us build a fully interactive dashboard that pulls data from multiple sources, all in one place. By connecting APIs and integrating AI agents, we’re able to get real-time data, fast insights, and summaries that make decision making smoother. This setup has been a game changer, saving us tons of time and allowing our team to interact with the data directly, no need for jumping between tools or manual data updates. Review collected by and hosted on G2.com.