Resolve Features
What are the features of Resolve?
Response
- Resolution Automation
- Resolution Guidance
- System Isolation
- Threat Intelligence
Records
- Resource Usage
Management
- Incident Alerts
- Database Management
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Response
Resolution Automation | Based on 21 Resolve reviews. Diagnose and resolve incidents without the need for human interaction. | 92% (Based on 21 reviews) | |
Resolution Guidance | Guide users through the resolution process and give specific instructions to remedy individual occurrences. 21 reviewers of Resolve have provided feedback on this feature. | 90% (Based on 21 reviews) | |
System Isolation | Based on 22 Resolve reviews. Cuts off network connection or temporarily inactivate applications until incidents are remedied. | 85% (Based on 22 reviews) | |
Threat Intelligence | Gathers information related to threats in order to gain further information on remedies. 20 reviewers of Resolve have provided feedback on this feature. | 90% (Based on 20 reviews) |
Records
Incident Logs | Information on each incident is stored in databases for user reference and analytics. | Not enough data | |
Incident Reports | Produces reports detailing trends and vulnerabilities related to their network and infrastructure. | Not enough data | |
Resource Usage | As reported in 22 Resolve reviews. Analyzes recurring incidents and remedies to ensure optimal resource usage. | 87% (Based on 22 reviews) |
Management
Incident Alerts | Gives alerts when incidents arise. Some responses may be automated, but users will still be informed. 21 reviewers of Resolve have provided feedback on this feature. | 93% (Based on 21 reviews) | |
Database Management | Adminstrators can access and organize data related to incidents to produce reports or make data more navigable. This feature was mentioned in 20 Resolve reviews. | 89% (Based on 20 reviews) | |
Workflow Management | Administrators can organize workflows to guide remedies to specific situations incident types. | Not enough data |
Automation
Workload Processing | Processes batch, real-time, and streaming data workloads in singular, multi-tenant, or cloud systems | Not enough data | |
Scalability | Expands functionality while maintaining balanced loads. Serves growing demand without reducing functionality. | Not enough data | |
Intelligent Automation | Provides additional AI analytics to drive insights. | Not enough data | |
Test Automation | Runs pre-scripted tests without requiring manual work. | Not enough data | |
Intelligent Automation | Automates statistical analysis of data and identifies trends and opportunities to improve efficiency and recovery | Not enough data | |
Release Automation | Automates releases of the application for access on desktop, web, or or mobile devices. | Not enough data | |
Automated Provisioning | Automates IT systems provisioning to speed up infrastructure availability. | Not enough data |
Administration
Administration Console | Provides Administration tools/console that are easy to use and learn for routine maintenance tasks | Not enough data | |
Workflow Management | Creates new or streamlines existing workflows to better handle IT support tickets and service. | Not enough data | |
IT Issue Identification | Utilizes data to proactively identify and prioritize IT issues. | Not enough data | |
Proactive Workflow | Supports trust actions( recommend, manual or automated) to take a decision. | Not enough data | |
Error Alerts | Software is able to alert the user immediately in case of a fault in the processing line. | Not enough data | |
Service Management | Provides operational access to job scheduling on a 24/7 basis. This gives IT users a flexible point of access to control workloads. | Not enough data |
Functionality
Job Scheduling | Automates IT related to the running of batch Jobs. | Not enough data | |
API / Integrations | Application Programming Interface Specification for how the application communicates with other software. APIs typically enable integration of data, logic, objects, etc. with other software applications. | Not enough data | |
Integrations | Provides true integration with multi vendor tools to ensure business continuity. | Not enough data |
Configuration
Compliance | Ensures that network configurations comply with regulatory standards and internal policies. | Not enough data | |
Scheduling | Schedule multiple configurations of a job. | Not enough data | |
Maintenance | Automates device configuration maintenance. | Not enough data |
Network
Scalability | Supports the automation requirements of networks of varying sizes. | Not enough data | |
Inventory | Maintains an up-to-date inventory of network devices and their configurations. | Not enough data | |
Infrastructure | Automates the provisioning of network resources and services. | Not enough data | |
Remote Access | Access full features of the plaform from a mobile device. | Not enough data |
Logistics
Communication | Eases cross-departmental communication. | Not enough data | |
Scripting | Allows creation of workflows using scripting languages. | Not enough data | |
Workflows | Offers drag and drop elements representing tasks and connections between them to create workflows | Not enough data |
Administration
Administration Console | Provides Administration tools/console that are easy to use and learn for routine maintenance tasks | Not enough data | |
Task Management | The ability to assign various tasks to employees and track their status. | Not enough data | |
Dashboards and Visualizations | Presents information and analytics in a digestible, intuitive, and visually appealing way. | Not enough data | |
Access Control | Allows administrators to set user access privileges to permit approved parties to access sensitive data. | Not enough data |
IT Management
Workflow Management | Creates new or streamlines existing workflows to increase efficiency and user experience. | Not enough data | |
Infrastructure Management | Gives administrators control over hardware and software resource allocation | Not enough data | |
IT Discovery | Unveils infrastructure and applications in use to help manage complex IT systems | Not enough data |
Automation Building
Visual Editor | Provides a visual editor to easily create automation models. | Not enough data | |
Workflow Recording | Offers the ability to record processes performed by humans to be recreated by bots. | Not enough data | |
Pre-Built Templates | Provides templates for workflows and processes for easier automation creation. | Not enough data | |
Custom Automation | Allows developers to code custom automations. | Not enough data | |
Collaboration | Offers users the ability to reuse process automations and communicate with other team members around automation building. | Not enough data | |
Ease of Bot Creation | Allows non-technical users to create bots in an easy, intuitive manner. | Not enough data |
Bot Management & Execution
Bot Scheduling | Equips administrators with the ability to schedule bot deployments in advance or on a consistent, regulated cadence. | Not enough data | |
Attended Automation | Automates processes that supplement human action, often requiring human intervention and collaboration. | Not enough data | |
Unattended Automation | Automates processes completely without the need for human intervention. | Not enough data | |
Bot Performance Analytics | Allows users to analyze the performance of bots via dashboards. | Not enough data | |
Data and Product Security | Insures data remains secure and compliant with industry standards. | Not enough data | |
Scalability | Able to support large deployments. | Not enough data |
Intelligent Automation
OCR | Provides OCR capabilities in order to recognize text in documents and applications. | Not enough data | |
Machine Learning | Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns. | Not enough data | |
NLP | Provides NLP capabilities in order to understand text in documents and applications. | Not enough data |
Automation Support - Runbook Automation
Common Tool Integration | Integrates seamlessly with common IT management tools. | Not enough data | |
Scripting Language Support | Supports various scripting languages for automation flexibility. | Not enough data | |
Routine Task Automation | Handles the automation of routine IT tasks like system restarts and application deployments. | Not enough data | |
Automated Task Notifications | Provides notification mechanisms for automated tasks. | Not enough data |
Error Management - Runbook Automation
Runbook Procedure Updates | Handles updates to runbook procedures efficiently. | Not enough data | |
Recovery Options | Provides robust recovery options for automated processes. | Not enough data | |
Error Management in Automation | Manages errors effectively during automated processes. | Not enough data |
Customization - Runbook Automation
Runbook Customization | Offers flexible features for creating and customizing runbooks. | Not enough data | |
Workflow Customization | Allows customization of workflows and logics. | Not enough data | |
Incident Response Customization | Allows customization of responses to IT incidents. | Not enough data |
Compliance and Reporting - Runbook Automation
Security Management | Takes care of security patching, protection, and monitoring. | Not enough data | |
Compliance Standards Adherence | Adheres to relevant compliance standards in IT operations. | Not enough data | |
Reporting and Auditing | Includes comprehensive reporting capabilities for auditing automated processes. | Not enough data |
Performance - Runbook Automation
Self-Service for Non-IT Staff | Empowers non-IT staff with self-service options for routine tasks. | Not enough data | |
Team Collaboration Enhancement | Facilitates collaboration among IT team members. | Not enough data | |
Load Handling Performance | Performs reliably under varying loads. | Not enough data |
Security - Network Automation
Change Management | Manages and tracks any change made to network settings. | Not enough data | |
Security Automation | Automates threat dectection, incident response and integrates with security information and event management (SIEM) systems. | Not enough data | |
User Authentication and Authorization | Controls access to automation features based on user roles and permissions. | Not enough data | |
Monitoring and Alerts | Monitors network performance and triggers alerts for anomalies. | Not enough data |
