ResMan Reviews (451)

Reviews

ResMan Reviews (451)

4.8
451 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise ResMan for its ease of use and intuitive interface, which simplifies property management tasks and enhances communication with residents. The software's comprehensive features and seamless integration streamline daily operations, making it a preferred choice for many. However, some users note that reporting capabilities could be improved for better customization.

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Richard F.
RF
Richard F.
Maintenance technician
Mid-Market (51-1000 emp.)
"ResMan: User-Friendly, Fast, and Packed with Tools"
5/5
What do you like best about ResMan?

ResMan is extremely user-friendly and intuitive, making it easy to navigate the platform and keep everything moving smoothly. Performance is consistently fast and reliable, so I can complete my tasks without noticeable lag or interruptions. I’m especially impressed by the wide range of tools available; the overall breadth of functionality supports every part of my workflow and gives me what I need to manage my responsibilities efficiently and effectively. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

there is not an app for cellphones to use Review collected by and hosted on G2.com.

William R.
WR
William R.
Account Manager and Tenant Support
Small-Business (50 or fewer emp.)
"Intuitive Property Management with Quick Access to Information"
4/5
What do you like best about ResMan?

I like that ResMan is intuitive and doesn't take too much time to get all the information I need. I appreciate having the whole tenant's information in one place, including their profile, work orders, vehicles, and text interactions. The initial setup was really good. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

The sync time with other apps, because it takes some time for work orders to appear on the other app. Review collected by and hosted on G2.com.

Response from Earl Lacey of ResMan

Hello William! Thank you for taking the time to review ResMan. We're glad that the centralized and intuitive nature of our platform makes it easy to use! I'll be sure to share you additional feedback with the team to try and help improve the experience in the future. Thank you again for sharing your insights with us!

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Love ResMan!"
4.5/5
What do you like best about ResMan?

Software is very user friendly and is very easy to learn. They have a great support center where you can look up walkthroughs and videos of how to operate within the system, from operations to accounting. The recent updates to the bulk renewal process has made it easier to manage and track pending renewals as well. Integration with 3rd party vendors are easy to connect. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

We are waiting on a new reporting feature to be added for editing existing reports, but it hasn't been introduced yet and it's a feature we are anxious to use. Review collected by and hosted on G2.com.

Response from Earl Lacey of ResMan

Thank you so much for your feedback on ResMan! We appreciate you highlighting the user-friendly experience, and will take your feedback to the team to make sure we can continue to improve for the future. Have a great day!

Michelle G.
MG
Michelle G.
Associate Executive Director
Mid-Market (51-1000 emp.)
"Seamless Property Management with ResMan"
5/5
What do you like best about ResMan?

I like the fact that there are many integration partners with ResMan, which makes my workday pretty seamless. It allows me to save time by linking the things I need to do the job together, cutting down on additional logins and data entry. The user experience was a lot better in the demo compared to what we had before. The initial setup was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

The interface with Plaid is an issue since I'm unable to connect my Chase bank accounts, though I can connect other banks with ResMan. Review collected by and hosted on G2.com.

Tyler W.
TW
Tyler W.
Special Projects Manager
Mid-Market (51-1000 emp.)
"Insightful Reporting, Room for Improvement in Affordable Operations"
4/5
What do you like best about ResMan?

I like the variety and detail of reports that are available with ResMan. These reports give us insight into how our property is functioning, allowing us to pinpoint costs and help reduce them where we're not spending money appropriately. We can also identify compliance issues and get ahead of things before inspections like a MR or maintenance tasks like an Inspire. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

We're having difficulty with using ResMan for PRAC properties. The ResMan Budgets Pro feature works really well for conventional and tax credit properties. For some of the affordable properties, it's not formatted correctly. It definitely took a pretty long time with transitioning. We had to scan and digitize everything. We had to train our staff. And we actually had a dedicated, in-house staff member that was implementing the change for about a year and a half. It took probably three years for our company to become reasonably proficient. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient Property Management with Comprehensive Reporting"
4.5/5
What do you like best about ResMan?

I like ResMan for its reports, which let me quickly see how all the properties are doing, identify what things are going well, and what things can be improved. There are so many great things with those reports, especially for accounting. I also found the initial setup pretty great thanks to Michael, who was a great guy and helped us out. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

I know you guys are getting an AI bot soon. I would just like to have something where I could ask a question that can be personalized to me rather than sending me to all the different sources and things. I mean, those are great, but I'd ideally like to have something more tailored to if I have a specific question that could help me. Review collected by and hosted on G2.com.

Liz R.
LR
Liz R.
leasing agent
Small-Business (50 or fewer emp.)
"ResMan Makes Daily Property Management Effortless"
5/5
What do you like best about ResMan?

ResMan is easy to use and helps manage daily property tasks efficiently. It keeps resident information organized and makes leasing, payments, and work orders easier to handle. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

nothing to be honest , i love resman.... Review collected by and hosted on G2.com.

Jeremy T.
JT
Jeremy T.
Executive Sales Leader
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly With Seamless Reporting"
5/5
What do you like best about ResMan?

I use ResMan as an owner and asset manager of Multifamily properties, and I really appreciate its capability as an accounting platform. I particularly like the Boardroom feature, which provides easy access to custom reporting. It's impressive how within 15 seconds I can see all the headline KPIs. Additionally, the initial setup of ResMan was very easy. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

It seems like ResMan lags behind other major platforms in APIs. This isn't necessarily because of ResMan, but point solution providers tend to prioritize the market share leaders. Review collected by and hosted on G2.com.

Lesly V.
LV
Lesly V.
Leasing & Marketing Specialist
Small-Business (50 or fewer emp.)
"Well-Organized, Detailed, and Easy to Use"
5/5
What do you like best about ResMan?

Well organized, clearly broken down, and detailed. It’s easy to work with and straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

I feel like it’s missing an assistant bot—somewhere I can type a word and have it direct me to the correct tab. Review collected by and hosted on G2.com.

Willow P.
WP
Willow P.
Property Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Solution That Keeps Everything in One Place"
5/5
What do you like best about ResMan?

I like that everything is handled in a single piece of software; I don't have to manage multiple programs. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

That they keep upgrading and changing the process through the software. It makes it confusing Review collected by and hosted on G2.com.