--- title: ResMan Reviews meta_title: 'ResMan Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 432 reviews by the users' company size, role or industry to find out how ResMan works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 432 scale: '5' date_modified: '2026-07-14' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # ResMan Reviews **Vendor:** Inhabit IQ **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 432 ## About ResMan ResMan stands as the unrivaled choice in the multifamily and affordable housing real estate marketplace, embraced by owners, operators, and investors. Our platform is thoughtfully designed to provide tailored and seamless solutions that match your specific needs. With ResMan, you enjoy open, scalable architecture and freedom through our expanded product suite, including budgeting, fraud detection, utilities management, and the innovative AI chatbot "Leasing Assistant." Discover the simplicity of managing your property with our intuitive platform, integrating a comprehensive marketing suite, advanced accounting, reporting, and property management capabilities. ResMan's Marketing Suite includes Websites, CRM, Contact Center, and the AI-powered Leasing Assistant chatbot, providing a complete solution to attract and retain tenants while improving communication and lead conversion. Our leading-edge UI/UX transforms complexity into clarity, saving valuable time and boosting efficiencies. ResMan’s platform also includes powerful tools for applicant screening, maintenance optimization, and real-time analytics, ensuring every aspect of property management is covered. Our dedicated customer support and seamless implementation ensure a hassle-free experience. The benefits of ResMan extend further with features designed to address the needs of multifamily and affordable housing properties. ResMan makes property management easier by integrating solutions such as budgeting, fraud detection, and utility management, ensuring comprehensive operational control. One of ResMan's standout features is its open integration partner network, allowing organizations to build their product suite the way they want. This flexibility ensures that you can tailor the platform to meet your specific needs, leveraging partnerships that enhance and expand the functionality of ResMan. Elevate your property management with ResMan, where innovation meets practicality, empowering your success in today's competitive real estate landscape. With ResMan, property management becomes more than just a task—it’s a seamless, efficient experience that transforms operations and drives growth. Discover why ResMan is ahead of the competition and take your property management to new heights. ## ResMan Pros & Cons **What users like:** - Users appreciate the **ease of use** of ResMan, finding it intuitive and efficient for their daily tasks. (103 reviews) - Users love ResMan's **user-friendly design** , finding it straightforward and easy to navigate, even for beginners. (53 reviews) - Users appreciate the **ease of learning** with ResMan, finding it user-friendly and intuitive for efficient tracking. (39 reviews) - Users value the **excellent customer support** and proactive communication from ResMan's team, enhancing their experience significantly. (33 reviews) - Users appreciate the **user-friendly integration** of ResMan, finding it organized and convenient for all their needs. (28 reviews) - Users find **navigation ease** in ResMan exceptional, offering friendly usability and quick learning for all functions. (28 reviews) - Organization (26 reviews) - Efficiency (25 reviews) - Easy Navigation (24 reviews) - Easy Access (23 reviews) **What users dislike:** - Users are frustrated with the **missing features** in ResMan, particularly the need for a payroll module and document accessibility. (16 reviews) - Users experience **slow performance** with ResMan, as updates and glitches can hinder productivity during the workday. (14 reviews) - Users struggle with **poor usability** due to difficult navigation and high error potential in ResMan's interface. (13 reviews) - Users experience **slow speed** issues with ResMan, particularly when searching for units, affecting overall efficiency. (12 reviews) - Users find ResMan **not user-friendly** , with confusing navigation and a need for adjustment to access features effectively. (10 reviews) - Users find the **learning curve steep** , requiring lists and guidance to navigate the complex functionalities effectively. (9 reviews) - Slow Loading (9 reviews) - Users often face **software bugs** like unexpected taskbar pop-ups and glitches, affecting their overall usability experience. (9 reviews) - Users report encountering **software glitches** that disrupt functionality and hinder ease of use with ResMan. (9 reviews) - Update Issues (9 reviews) ## ResMan Reviews ### 1. Easy to navigate from one job to the next **Rating:** 5.0/5.0 stars **Reviewed by:** Shenice M. | Ass Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about ResMan?** All tasks can be completed in Resman text, email, ect **What do you dislike about ResMan?** sometimes have to retype the person's name or unit number to refresh the screen **What problems is ResMan solving and how is that benefiting you?** everything is through Resman ### 2. ResMan Power User **Rating:** 5.0/5.0 stars **Reviewed by:** Keilynn W. | Property Asset Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about ResMan?** I love using ResMan. It is simple and easy to understand. It is also very user friendly, as if I make a mistake, its easy to go and fix it. **What do you dislike about ResMan?** I wish it was a little more sophisticated, but I really like what it has to offer **What problems is ResMan solving and how is that benefiting you?** It helps me keep accountability of my tenants, and my rentables. I love the reports it pulls and its ease of use. ### 3. The value of what Resman is **Rating:** 5.0/5.0 stars **Reviewed by:** Hernan C. | Supervisor de Mantenimiento, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ResMan?** What gives you many videos so that you understand **What do you dislike about ResMan?** There are many classes and sometimes there is no time to watch. **What problems is ResMan solving and how is that benefiting you?** Training and understanding of services and insurance ### 4. So extremely user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Richard M. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about ResMan?** I just recently am to to Resman, it is extremly user friendly. I have been in property management for 32 years and this is the best management sytem I have worked on. I like how everything I need for my daily business is right in front of me. **What do you dislike about ResMan?** I have not found a down size to Resman !! **What problems is ResMan solving and how is that benefiting you?** Resman is easy to use and I like how everything I need to do my job daily is at my fingertips. ### 5. Resman is super easy to learn and always helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ResMan?** Navigating the different options for residents is super user friendly. Reaching out to support for any questions is always taken care of in a timely manner. **What do you dislike about ResMan?** I don't have any complaints. Everything has always been easy for me to take care of. **What problems is ResMan solving and how is that benefiting you?** Resman creates an easy space to be able to keep track of anything that is happening with current residents. ### 6. ResMan Rocked! **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila G. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2024 **What do you like best about ResMan?** The user interface is intuitive and easy to use for the onsite teams. Customer is support is awesome. The integrations work very well and are easy to implement. **What do you dislike about ResMan?** I'd like to see more options for the permissions that help us limit what onsite teams can do without taking everything away from them. Example, I don't want the onsite employees removing late fees but I need them to reverse inaccurate charges. I have to take their ability to reverse or edit items to take away their abiity remove late fees. **What problems is ResMan solving and how is that benefiting you?** Minimizes mistakes onsite teams make on ledgers. Yardi and Onesite are a nightare to correct! It's easy to submit vouchers and reconcile them. It doens't take us near as long to reconcile. The boardroom has real time information and I look at all properties at the same time. It really saves time in everyone's day because we have become more efficient. **Official Response from Earl Lacey:** > Hello Sheila! Thank you for taking the time to review ResMan. We're pleased to hear that you find our user interface intuitive and easy for onsite teams, and that our customer support and integrations meet your needs. We appreciate your feedback on permissions and I will share it with the team to consider for future enhancements. It's great to know ResMan minimizes mistakes, simplifies voucher submission and reconciliation, and provides real-time information, making your team more efficient. Thank you again for sharing your insights with us! ### 7. Logic at work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about ResMan?** It's simple and easy to navigate, and is robust enough to scale. **What do you dislike about ResMan?** The training leaves a bit to be desired, finding help is important. **What problems is ResMan solving and how is that benefiting you?** I don't have a lot of time to be searching around for tenant information and Resman has a few different ways to do things. ### 8. ResMan support is responsive, clear, and always follows up to ensure issues are resolved. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about ResMan?** ResMan is user-friendly and backed by outstanding customer support. **What do you dislike about ResMan?** One limitation is the search functionality — the search bar is limited, and it’s not possible to search specific amounts within the bank ledger. **What problems is ResMan solving and how is that benefiting you?** ResMan helps me keep everything organized and well-documented in a clear, orderly manner. ### 9. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jen C. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about ResMan?** Resman is easy to navigate, making easy for new users toget started. Dashboard offers a quick and clear view of operations. Highly customizable to fit the needs of the property. Strong in built in reports. Resman is a great solutio for property managrs looking for a comprehensive tool. Ease of use, integrations, and scalability male it a solid choice for property management. **What do you dislike about ResMan?** Pricing can be higher compared to other property management software. **What problems is ResMan solving and how is that benefiting you?** strong reporting features that allows to generate detailed reportson financials, occupancy and maintenance. ### 10. The very BEST software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about ResMan?** I love the fact that you can fix anything! Its so simple to use and so easy to learn and teach new employees as well. **What do you dislike about ResMan?** To be honest, there is not much to dislike! A couple of things I would change are below: 1) When you pull the new prospect report I would love a way to factor out lost and leased, so you are only looking at proper leads to contact. 2) I wish the make-ready board was a bit more customizeable. **What problems is ResMan solving and how is that benefiting you?** I love that you can do tasks in bulk! Makes like so much easier when changing dues accross a floorplan or making larger posts versus 1x1 each time. I also LOVE the texting feature, It is one of my top fave things! ### 11. 5 Years Resman user **Rating:** 4.0/5.0 stars **Reviewed by:** Brittany S. | Community Manager , Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about ResMan?** I love how easy it is to find everything. When my company tells me to pull a report with out direction on how to pull the report i can easily figure out what they are needing and send it to them quickly. **What do you dislike about ResMan?** At time time nothing. If there is something i need in resman then i submit a ticket to resman and normally its added or they tell me how to get the same information a different way or location. **What problems is ResMan solving and how is that benefiting you?** At this time i do not know of any promblems that are currently being resolved. ### 12. Simple, Easy, Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel P. | Leasing manager/assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about ResMan?** The biggest thing is that Resman does EVERYTHING! It is so organized and keeps everything oreganized. I like that it is simple to use and you can't break it! **What do you dislike about ResMan?** Sometimes it can glitch up when it needs to save someting but that could happen with any software. I wish it had a note section on the customer accounts. **What problems is ResMan solving and how is that benefiting you?** It keeps all of my vacant and notice to vacates and ready / not ready etc.. organized and easily accessable. ### 13. All in one/ Your one & only! **Rating:** 5.0/5.0 stars **Reviewed by:** Susan W. | Leasing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about ResMan?** The app allows us to communicate so well, it is elite. The tracking and the ability to switch with a click is beautiful! I love that 100s of windows don't open, You keep my desktop clean and easy to manage. The program is easy to use without a teacher, it just takes a curious mind to figure out how to maneuver around the fields. **What do you dislike about ResMan?** Auuuuu Renewals on the first page, I wouldn't say, I have my back against the wall on "How the notes need to be updated" When I receive messages I wish it would say what apt home is writing me, not just the name. HEY, I STILL LOVE THE PROGRAM REGARDLESS!!! I USED YARDIE, REALPAGE,ONESITE....This one is the BEST! **What problems is ResMan solving and how is that benefiting you?** Tracking application process, Tracking residents communication, Tracking work orders! THE BEST!!! ### 14. Resman has a very helpful and knowledgeable staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ResMan?** What I like the most so far is the knowledge center and Customer Support. **What do you dislike about ResMan?** Just getting started. Migrating to a new software is never fun. **What problems is ResMan solving and how is that benefiting you?** Our last software had a lot of problems and so far, Resman has been able to conquer all our problems. ### 15. Resman Referral/Review **Rating:** 5.0/5.0 stars **Reviewed by:** Laura P. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about ResMan?** The software is easy to use and to learn. The support is always helpful and quick to get back to resolve any issues we might have and our representative(s) are always following up and making sure we have resolved anything that we are having issues with. Resman updates and creates updates so that we are on the leading edge of the technology platforms. **What do you dislike about ResMan?** I don't have any dislikes about Resman. They have given us a software that is easy to use, lease to learn and easy to teach to our staff. **What problems is ResMan solving and how is that benefiting you?** The problems that come up are usually simple to resolve. Historically, it has been learning to create reports and/or not knowing permissions one of the staff members needed. Everything was resolved and 90% of the time it was resolved in less than a few hours. **Official Response from Earl Lacey:** > Hello Laura! Thank you for taking the time to review ResMan. We're delighted to hear that you find our software easy to use and learn, and that our support team is helpful and responsive. It's wonderful to know that our teams are proactive in ensuring all your issues are resolved and that our updates keep you at the forefront of technology. I will be sure to share your positive feedback with our team. Thank you again for sharing your insights with us! ### 16. Complete game charger for our company. Modernized and simplified our entire rental process. **Rating:** 5.0/5.0 stars **Reviewed by:** Virginia H. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about ResMan?** Love everything about ResMan. Leasing side is perfect for our office staff and tenants. Accounting side is seamless. **What do you dislike about ResMan?** Can't think of anything really. Wish ResMan would develop a payroll module!! **What problems is ResMan solving and how is that benefiting you?** Removed the excessive paper! Connected all our business areas - leasing & accounting. Cloud based system was so welcome by all employees and tenants. ### 17. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** brittany s. | Community Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about ResMan?** Its user friendly, i am able to find the reports needed quickly. **What do you dislike about ResMan?** Nothing so far, When i find anything that i need and its not already on the software they normally get it added. **What problems is ResMan solving and how is that benefiting you?** At this time i do not have any problem with resman they keep everything up to date. ### 18. Property Management's Best Friend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about ResMan?** I love how the system allows us to track EVERYTHING in one place and makes it easier to track. **What do you dislike about ResMan?** It can be slow sometimes. The delay can be annoying when you are trying to pull availibility. **What problems is ResMan solving and how is that benefiting you?** We've always only used Resman. ### 19. Simplex and extremely user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn A. | Maintenance Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about ResMan?** I love that I can quickly navigate through the system and locate things that I need. I also like the fact that I have great support. **What do you dislike about ResMan?** I think the only thing that I would like, is to have access to it on my phone. **What problems is ResMan solving and how is that benefiting you?** It allows me the ease of keeping work orders orginized and tracking prevous work orders quickly ### 20. ResMan is very user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Liz D. | Community Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about ResMan?** ResMan software is easy to learn and use. **What do you dislike about ResMan?** Occasionally, ResMan will make changes to files that we have to research. **What problems is ResMan solving and how is that benefiting you?** ResMan provides easy access for our residents to their portals. ### 21. Great practices with Great people! **Rating:** 5.0/5.0 stars **Reviewed by:** LaToya C. | Operations Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about ResMan?** An upside to ResMan is the accessibility to support. ResMan provides several ways of getting support depending on the user's comfort level. There is self-help or the option of speaking with an agent. Knowledgeable staff during implementation and integration makes multiple property onboarding possible. **What do you dislike about ResMan?** The downside or ResMan is not being able to put in the actual deactivation date when canceling a product. The system only allows the user to enter the date as the end of the month, so in addition to putting in the request, the user has to send an email to ensure deactivation happens on the correct date. **What problems is ResMan solving and how is that benefiting you?** My company recently started using ResMan Screening and it has lessened the amount of time it takes for approval. **Official Response from Earl Lacey:** > Hello LaToya! Thank you for taking the time to review ResMan. We're pleased to hear you appreciate the multiple support options and the knowledgeable staff that make onboarding multiple properties possible. We value your feedback regarding the deactivation date process and will share this with the team for future improvements. It's also great to know that ResMan Screening has reduced the approval time for your company which is awesome! We're glad we could help. Thank you again for sharing your insights with us! ### 22. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about ResMan?** User Friendly, great reports, usually quick to respond to help issues. **What do you dislike about ResMan?** Integration process sometimes confusing. **What problems is ResMan solving and how is that benefiting you?** Ease of use ### 23. Very easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Don A. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about ResMan?** All the catergories are all there and broken into nice subgroups. There is helpful hints as well. We use this daily as our property management software. **What do you dislike about ResMan?** Have not encountered any issues with this program **What problems is ResMan solving and how is that benefiting you?** Keeping all the necessary documents in specific catergories. ### 24. Resman - User Friendly and an Amazing Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Andra K. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about ResMan?** When I started at my new company, navigating Resman was so simple, it did not need much training to hit the ground running. **What do you dislike about ResMan?** I wish the text field was bigger, so that when we are sending mass notifications, there is more room to give more information to our Residents. **What problems is ResMan solving and how is that benefiting you?** Communication between tenants and PM employees is simple and quick. ### 25. Have used 6 different PM software programs and Resman is my favorite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about ResMan?** Easy to get information that is needed to be an asset manager/general partner on the property. I do not have a background in Real Estate but learned Resman so quickly. **What do you dislike about ResMan?** Would like it if all Boardroom tabs opened at once versus having to click on each one. **What problems is ResMan solving and how is that benefiting you?** See how my apartment investment is doing both as an overview and in depth reports. ### 26. REMANIA Knocks it out of the park again in 2024 **Rating:** 5.0/5.0 stars **Reviewed by:** Vicki P. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about ResMan?** I loved having the RESMAN training sessions on Monday afternoon. That was perfect for our team. The parties this year were AMAZING and so much fun! **What do you dislike about ResMan?** I have no dislikes to report. The only bad thing we had was that the App was very glitchy and, at times, could not pull up the RESMANIA 2024 schedule up, the app would just say no events available. **What problems is ResMan solving and how is that benefiting you?** We moved to RESMAN Payments after RESMANIA 2023 and it was the best move we have made to date since moving to RESMAN. Before RESMAN payments we were seeing several charge backs per month. We moved to REsman payments almost 10 months ago and we have yet to have a charge back! **Official Response from Earl Lacey:** > Hello Vicki! Thank you for taking the time to review ResMan. We're so happy to hear you enjoyed ResMania, and we hope to see you in San Antonio in 2025! Also, we're glad to see that switching to ResMan Payments has helped your organization as intended. We will be sure to take your feedback to improve the experience in the future. Thank you again for sharing your insights with us! ### 27. Great Customer Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Corrie D. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about ResMan?** ResMan has a lot of functionality. The customer support is the best. They are very responsive and helpful. There are training modules, help topics and regular webinars to dive into various functions of the software. **What do you dislike about ResMan?** Unfortunately, the large amount of functionality can make the software confusing sometimes. Some things are not intuitive and I need to keep lists of how to do certain things that are not common. The help is excellent though so it's not a huge issues. **What problems is ResMan solving and how is that benefiting you?** The base software and itegrations are very good. ### 28. Very User Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sherie W. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about ResMan?** I am part of a site team and use ResMan daily to complete the majority of my tasks, my favorite thing about ResMan is their wilingness to accept customer feedback and cater the product to meet the needs of our challenges. The customer support team is top tier and is always quick to provide guidance. We also use a few other products and the integration between ResMan and those programs is acurate and makes things much easier! **What do you dislike about ResMan?** I would like more characters in the property messaging function for text messaging. **What problems is ResMan solving and how is that benefiting you?** ResMan has allowed us to go paperless which has saved us countless office hours filing and has allowed us to be more resident focused! **Official Response from Earl Lacey:** > Hello Sherie! Thank you for taking the time to review ResMan. We're thrilled to hear you appreciate our responsiveness to customer feedback and our top-tier support team. It's great to know the seamless integration with other programs has made your tasks easier. We're happy to hear ResMan has helped you save countless office hours by going paperless, allowing you to focus more on your residents. We also value your suggestion about increasing characters in the property messaging function, and I’ll be sure to share your feedback with our team. Thank you again for your insights! ### 29. It's a wonderful tool and it's very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** wadley M. | Maintenance Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about ResMan?** It's a wonderful tool and it's very helpful **What do you dislike about ResMan?** i enjoy this software and there is nothing i would changed about it **What problems is ResMan solving and how is that benefiting you?** keeping up with PO and work orders ### 30. Reviewing Resman **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about ResMan?** Quick and easy and its all there if needed. Shows satts, residents, everything you need. **What do you dislike about ResMan?** Nothing at all. I like using this software. **What problems is ResMan solving and how is that benefiting you?** Screening all in one ### 31. RealPage to Resman **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2024 **What do you like best about ResMan?** Resman does not use different modules for operations to accounting. It is all integrated together. The system is user friendly and the staff really enjoys using the system. Questions you might have can easily get the answered through the "help" function. The system simple makes sense. **What do you dislike about ResMan?** it appears the system has many more customers to onboard. The onboarding is slower with new properties coming onto our system several times a year. **What problems is ResMan solving and how is that benefiting you?** The system is user friendly and the reports are easy to balance. ### 32. Community manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about ResMan?** I am a new user and not exactly sure what i like most about using this platform. **What do you dislike about ResMan?** I am a new user and not sure yet what i dislike about using this platform. **What problems is ResMan solving and how is that benefiting you?** I'm not exactly sure. I haven't come across any problems i my new role ### 33. Convenient and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca B. | Assistant Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about ResMan?** Everything is easy to learn and get the hang of the system. I definently like that I can just search and find what I am looking for right away. **What do you dislike about ResMan?** The task bar keeps poping up all the time . **What problems is ResMan solving and how is that benefiting you?** The auto messages that I was able to set up help with delinquncy and property policies. ### 34. Best in Available Features **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about ResMan?** We love ResMan's many features that make tracking all items at a property so much easier! We can access whatever we need to from our phones anywhere we are and everyone on the team is on the same page of what is going on at the property. It is a great tool to link corporate offices and onsite teams. Also, using ResMan payments gives our residents the ability to pay online which makes both them and the property happy for less work of processing other payments manually! We also like the Support Chat, it gets us in contact with someone almoost instantly to help us resolve any issues that arrise, no waiting on hold forever waiting ot talk to support agents like many oter big companies. And I can't foret about integrations! It is so nice to be able to have the ability to add on integrasted partners that access all the data in one place and not have to go to multiple websites for the different services your business uses. **What do you dislike about ResMan?** There are not many downsides of ResMan. I would say when we do find a bug in the software, it does take a decent amount of time to fix, but this is to be expected. We are just coming from our own software that we could fix ourselves, so it is an adjustment to get used to. I would say as well that onboarding could come with much more training to better understand the items that you need to import in order to start off correctly and in the best way. **What problems is ResMan solving and how is that benefiting you?** Linking Corporate and On Site Teams and tracking all aspects of the Properties' business needs **Official Response from Earl Lacey:** > Thank you so much for taking the time to review ResMan! We're excited to hear how much you're enjoying our platform and its numerous features, especially the mobile accessibility, streamlined payments, instant support, and integrations. We're continuously working to improve our platform and appreciate your feedback on bug fixes and onboarding. It's fantastic to hear that ResMan is helping you link corporate and onsite teams seamlessly while tracking all aspects of your property business needs. If you have any further feedback or questions, feel free to reach out. Have a wonderful day! ### 35. ResMan is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about ResMan?** ResMan is user friendly and not complicated like many other Property Management software products I have used. My users all report that it is easy to understand and intuitive! **What do you dislike about ResMan?** I don't see any downsides to using ResMan, but like any software, there is room for improvement on some things. I like that we can make suggestions and they are considered when the ResMan team makes upgrades and changes. **What problems is ResMan solving and how is that benefiting you?** ResMan is solving many problems for us including compliance with affordable housing regulations, ease of use for users with little computer experience and reports we can depend on that make all our lives easier! ### 36. Resman Does It All **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob W. | Assistant Community Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about ResMan?** Customer support is quick at solving problems and getting back to you. Resman is always improving its features and has a lot of great tools that are easy to use. Integreation with other products is extremely easy and fast. Easy implementation and allows each user to customize their experience. I've used Resman every day for the past 5 years for our property. Resman is great about integrating with new products so you can customize how you want to manage. They are also great about taking feedback to improve their products. **What do you dislike about ResMan?** I feel that the Resident Portal for residents could be improved and an app would be great to see in the future. **What problems is ResMan solving and how is that benefiting you?** Property managment is made easy with Resman, from leasing, to accounting and owners. **Official Response from Earl Lacey:** > Hello Jacob! Thank you for taking the time to review ResMan. We're delighted to hear you find our customer support quick and effective, and that our features and tools are easy to use. It's great that the seamless integration with other products and the ability to customize your experience have been beneficial over your time using ResMan. We value your feedback about the Resident Portal and are pleased to inform you that ResMan has a resident app available for download on the App and Play Store, offering the same functionality as the resident portal. I'll be sure to share your additional feedback with the team as well. Thank you again for sharing your insights with us! ### 37. LOVE RESMAN!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Bella Vista M. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about ResMan?** It is so easy to use and train on on. We use it every day for work. And love the summary of reports. **What do you dislike about ResMan?** Sometimes customer service takes a while to reach. But it is rare that I call. **What problems is ResMan solving and how is that benefiting you?** Ease of reports ### 38. ResMan Makes Property Management a Breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Terri A. | Community Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about ResMan?** ResMan is user friendly and has Numerous Features that ease Implementation of necessary daily tasks. **What do you dislike about ResMan?** There are not any downsides to using ResMan! It is an amazing tool for property management. **What problems is ResMan solving and how is that benefiting you?** Better Customer Service when a problem arises. ### 39. I was wrong **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about ResMan?** two clicks, search, easy of letters & documents. **What do you dislike about ResMan?** Since using Yardi for the past 9 months I cannot think of a single thing. Maybe the reports.. **What problems is ResMan solving and how is that benefiting you?** We don't use it anymore except for viewing our old data. ### 40. Love Resman It is easy to use and learn **Rating:** 5.0/5.0 stars **Reviewed by:** Sandy J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about ResMan?** The bulk update and communication text. It makes it easier to commicate with leads and residents. I also love the ease of running trailing profit and being able to click on it to see invoices etc. It makes financials a lot easier. **What do you dislike about ResMan?** nothing really so far it's way easier. I teach others how to use at times and it goes smoothly I end up learning more features. **What problems is ResMan solving and how is that benefiting you?** No problems at this time during our conversion a lot of the information was not brought over correctly but that was on this end not resman **Official Response from Earl Lacey:** > Hello Sandy! Thank you for taking the time to review ResMan. We're glad to hear the platform allows you to make resident communication easier and gives you better accounting transparency and workflows needed to help you succeed in your role! Helping others and learning new features along the way is definitely a plus. Thank you again for sharing your insights with us! ### 41. New User To Resman **Rating:** 5.0/5.0 stars **Reviewed by:** Yuliana G. | Assistant community manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about ResMan?** I love how easy it is to maneuver Resman, I am new to resman and I have been enjoying it more than any other apartment community softwears. I am able to help the resdients faster and the best part is when my manager asks for things Iam able to have muutiple windows open. **What do you dislike about ResMan?** The only thing I would say that somtimes I dont like is everything has to be done manually. However that just might be my companys budget. **What problems is ResMan solving and how is that benefiting you?** It makes everyhting so much easier by having more than one window open. **Official Response from Earl Lacey:** > Hello Yuliana! Thank you for taking the time to review ResMan. We're glad to hear that you've been enjoying using the ResMan platform so far above other softwares! Being able to help residents more efficiently is definitely what we strive for! I'll be sure to share your additional feedback to hopefully improve the experience for you in the future. Thank you again for sharing your insights with us! ### 42. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Anyssa r. | Leasing agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about ResMan?** I love how it made going online much easier then using yardi **What do you dislike about ResMan?** I wish you can pay more bills like the RUBS bill **What problems is ResMan solving and how is that benefiting you?** Online payments are easier ### 43. My first experience at Resmania! **Rating:** 5.0/5.0 stars **Reviewed by:** Vicki E. | Portfolio Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about ResMan?** ResMan is very user friendly and I like the fact that reports have imbedded hyperlinks to take me directly into a GL for further review. **What do you dislike about ResMan?** My biggest pet peeve with ResMan is the date "memory" between the bank and invoice searches. While I choose to look back at ALL open invoices for payables, I have absolutely no desire to view a bank account all the way back to 2001. **What problems is ResMan solving and how is that benefiting you?** N/A **Official Response from Earl Lacey:** > Hello Vicki! Thank you for taking the time to review ResMan. We hope you enjoyed ResMania and will be back to join us in San Antonio in 2025! We're pleased to hear you find ResMan very user-friendly and appreciate the embedded hyperlinks in reports for easy access to GL reviews. We value your feedback regarding the date "memory" issue between bank and invoice searches and I will share this with the team for consideration on future enhancements. Thank you again for sharing your insights with us! ### 44. Resman is great and easy to use and to get help using if needed great explanation on things **Rating:** 5.0/5.0 stars **Reviewed by:** Jody H. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about ResMan?** The fact that there are many different ways to do each thing **What do you dislike about ResMan?** Number of features easy of use the intergration is great and custoer support is amazing **What problems is ResMan solving and how is that benefiting you?** N/A ### 45. ResMan **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor G. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about ResMan?** The ResMan team is innovative and always there to help our team. Changing softwares has been a big lift, but we are happy we made the switch and had such a supportive group behind us. **What do you dislike about ResMan?** Nothing - any issue we have ever had, the support team works through it with us. **What problems is ResMan solving and how is that benefiting you?** The reporting aspect - we aren't having to create our own and input all of the information. **Official Response from Earl Lacey:** > Hello Taylor! Thank you for taking the time to review ResMan. We're thrilled to hear that our team’s innovation and support have made your transition to ResMan smooth and beneficial. It's fantastic to know that our support team has been able to resolve any issues you encountered promptly. We're also glad that the reporting aspect of ResMan has been a significant benefit for you, eliminating the need for manual data entry. I will be sure to share your positive feedback with our team to keep up the good work. Thank you again for sharing your insights with us! ### 46. resman for the win **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about ResMan?** easy to us. many number of features. good cusomer support when i have any question. **What do you dislike about ResMan?** i see no downside in resman. its east to navigate and process our new residents **What problems is ResMan solving and how is that benefiting you?** resman s helping me stay organized and stay on track with my tasks. ### 47. how simple is resman **Rating:** 5.0/5.0 stars **Reviewed by:** tyler w. | Maintenance tech, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about ResMan?** the ease of use is a big part being able to navigate easily without clicking to much **What do you dislike about ResMan?** nothing so far will keep updating review **What problems is ResMan solving and how is that benefiting you?** it helps with keeping track of assets at our property ### 48. The BEST program EVER! Everything in 1 place! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about ResMan?** I love how I am able to do everything all on ResMan! All of my documents are there and if I ever have to add any kind of document all I have to do is scan the document to my computer and upload it to ResMan it is so easy, helpful, and AMAZING! When having to add an applicant it is so easy to do because it is so detailed and simple! It takes you to each step that you have to do to make sure you ALWAYS do it correct and you don't miss anything important! **What do you dislike about ResMan?** I wish that when some calls like a resident or prospect, their information pops up and would populate their unit and all of their information. **What problems is ResMan solving and how is that benefiting you?** ResMan is solving the problem of not loosing applications or any kind of documentation that goes with an apartment application! When someone is applying all they have to do is upload it and it is right there when I need it! If I need a specific document that is not in the file all I have to do is go to ResMan and there it is! It helps me keep everything in one safe and secure spot so nothing gets lost! It is so incredibly easy to use! ResMan is the most convenient and easiest property management program I have EVER used! I hope I never ever have to use any other program other than ResMan **Official Response from Earl Lacey:** > Hello Rebecca! Thank you so much for taking the time to review ResMan! We're thrilled that you find it the "BEST program EVER". Your positive feedback on document management and the ease of adding applicants is truly appreciated. We've noted your suggestion about having resident or prospect information pop up during calls, and we'll share it with our team for consideration. Your insights are invaluable as we strive to enhance ResMan continuously. It's great to hear that ResMan is effectively solving your documentation and application management challenges. We're committed to making it the most convenient property management program. Thanks again for sharing your experience, and if you have more feedback in the future, feel free to reach out. Have an amazing day! ### 49. Out Team LOVES Resman!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mikayla S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about ResMan?** Our company has been using ResMan for about 2 years now and WE ARE LOVING IT!! I really love the layout of the software. We love that it is user friendly. We love that there is a HELP tab with the click of a finger we can find answers to commonly asked questions. If we have any questions the RESMAN team is quick to respond! This software make it really easy to stay organized, and helps you to stay on taslk. We use this software daily! Integration is really user friendly! It was really easy to implement this new software into our daily tasks. I am so glas out company made the switch to ResMan. **What do you dislike about ResMan?** What do we dislike about ResMan? To be honest, I have used 5 different softwares for Leasing, and this one takes the cake. I do not have any dislikes with this product. **What problems is ResMan solving and how is that benefiting you?** ResMan checks all the boxes! We use ResMan to follow up with leads, stay on top of expiring/ renewing leases, our residents pay rent with their online resident portal, it has amazing reports, it really solves ALL the problems! **Official Response from Earl Lacey:** > Hello Mikayla! Thank you so much for taking the time to review ResMan. We're thrilled to hear your company has been loving ResMan for the past two years. The user-friendly layout, quick access to help, and prompt responses from our team are aspects we take pride in. It's great to know that ResMan helps your team stay organized and on task effortlessly. We appreciate your feedback on the user-friendly integration and are delighted your company made the switch to ResMan. If you ever have more feedback or questions, we're here for you! Thank you for sharing your insights and have a fantastic day! ### 50. ResMan software is a breath of fresh air full of micronutrients! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about ResMan?** The simplicity of the software is key for our affordable housing company as new users. Onboarding was well thought out with the very detailed requests for information that created an easy integration for our company to bring data over to our new home base. The layout of modules being customizable for each user is quite helpful to streamline the workflow process. As we grow as a company the software is growing with us, not only in data storage but in use as we add users and get more and more out of the software from the many aspects of use it provides. Our many departments of the company enjoy the features ResMan's software provides and some have begain to use the software daily just to enjoy seeing the progress of our day to day work activities. This provides accountability for the staff and an overall appreciation of what our team accomplishes here on a dailly basis. The best part of ResMan for me has been the customer support, who has gone above and beyond to help me resolve some very complex property specific situations I have encountered as I'm cleaning up the property from previous management. The support is a dream team! **What do you dislike about ResMan?** The difficulties I had with ResMan software pertain to understanding the ledgers and accounting side of the software for affordable housing. These are no fault of ResMan, but simply my understanding of how it works. The trouble I have had in understanding the resident ledger versus the HAP ledger has been resolved by the amazing support. They even have a support department specifically for accounting. This fixed my missunderstanding, and has now made me feel like somewhat of an accounting wizzard. Somewhat is the key word, maybe a few more training videos and I'll feel like a real wizzard. **What problems is ResMan solving and how is that benefiting you?** ResMan software has allowed our company to ditch the expensive and innefective "compliance processing" company we had used that caused us to become months behind and nearly fail our last audit. Using ResMan for our software has helped us get back in compliance, see areas we need to improve or focus on in an effortless way with multiple reports. **Official Response from Earl Lacey:** > Hello Laura! Thank you for sharing your experience with ResMan! We're thrilled to hear how our software's simplicity, customizable modules, and exceptional customer support have benefited you in the affordable housing space, as this is something we take a lot of pride in and have put in much effort over the years to serve the affordable housing space. It's fantastic to know that ResMan has helped streamline your processes, foster accountability, and bring your team together. We're grateful for your feedback regarding ledger and accounting understanding, and I'll be sure to share this with the team to hopefully help improve the experience in the future. It's great that ResMan has helped your company regain compliance and provided valuable insights for improvement through various reports. If you have any further questions or feedback, please feel free to reach out. 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