--- title: ResMan Reviews meta_title: 'ResMan Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 432 reviews by the users' company size, role or industry to find out how ResMan works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 432 scale: '5' date_modified: '2026-07-09' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # ResMan Reviews **Vendor:** Inhabit IQ **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 432 ## About ResMan ResMan stands as the unrivaled choice in the multifamily and affordable housing real estate marketplace, embraced by owners, operators, and investors. Our platform is thoughtfully designed to provide tailored and seamless solutions that match your specific needs. With ResMan, you enjoy open, scalable architecture and freedom through our expanded product suite, including budgeting, fraud detection, utilities management, and the innovative AI chatbot "Leasing Assistant." Discover the simplicity of managing your property with our intuitive platform, integrating a comprehensive marketing suite, advanced accounting, reporting, and property management capabilities. ResMan's Marketing Suite includes Websites, CRM, Contact Center, and the AI-powered Leasing Assistant chatbot, providing a complete solution to attract and retain tenants while improving communication and lead conversion. Our leading-edge UI/UX transforms complexity into clarity, saving valuable time and boosting efficiencies. ResMan’s platform also includes powerful tools for applicant screening, maintenance optimization, and real-time analytics, ensuring every aspect of property management is covered. Our dedicated customer support and seamless implementation ensure a hassle-free experience. The benefits of ResMan extend further with features designed to address the needs of multifamily and affordable housing properties. ResMan makes property management easier by integrating solutions such as budgeting, fraud detection, and utility management, ensuring comprehensive operational control. One of ResMan's standout features is its open integration partner network, allowing organizations to build their product suite the way they want. This flexibility ensures that you can tailor the platform to meet your specific needs, leveraging partnerships that enhance and expand the functionality of ResMan. Elevate your property management with ResMan, where innovation meets practicality, empowering your success in today's competitive real estate landscape. With ResMan, property management becomes more than just a task—it’s a seamless, efficient experience that transforms operations and drives growth. Discover why ResMan is ahead of the competition and take your property management to new heights. ## ResMan Pros & Cons **What users like:** - Users value the **ease of use** of ResMan, enhancing their workflow and making it their preferred software. (112 reviews) - Users appreciate the **user-friendly interface** of ResMan, making it easy for anyone to learn and navigate. (59 reviews) - Users find ResMan's **ease of learning** exceptional, with intuitive design and helpful resources for beginners. (40 reviews) - Users praise the **outstanding customer support** of ResMan, ensuring assistance whenever needed for a seamless experience. (37 reviews) - Users appreciate the **efficient and user-friendly features** of ResMan, enhancing productivity in property management. (32 reviews) - Users find **navigation ease** in ResMan exceptional, offering friendly usability and quick learning for all functions. (31 reviews) - Efficiency (28 reviews) - Organization (28 reviews) - Easy Navigation (27 reviews) - Users value the **exceptional customer support** of ResMan, finding them responsive and genuinely helpful in their needs. (26 reviews) **What users dislike:** - Users find the **lack of export options and missing features** in ResMan limits their functionality and convenience. (17 reviews) - Users often experience **slow performance** with ResMan, especially during peak times like the start of the month. (15 reviews) - Users express frustration over the **poor usability** of ResMan, citing a bulky layout and difficult navigation. (14 reviews) - Users frequently experience **slow speed** , leading to delays when searching for residents and pulling reports. (13 reviews) - Users find the **interface challenging** , with accessibility issues in the layout making daily tasks more complicated. (11 reviews) - Users find the **learning curve steep** , requiring lists and guidance to navigate the complex functionalities effectively. (10 reviews) - Slow Loading (10 reviews) - Users often face **software bugs** like unexpected taskbar pop-ups and glitches, affecting their overall usability experience. (9 reviews) - Users report encountering **software glitches** that disrupt functionality and hinder ease of use with ResMan. (9 reviews) - Update Issues (9 reviews) ## ResMan Reviews ### 1. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about ResMan?** It's easy to use the system and the help desk has an amazing way of reaching back out to you fast. I love RESMAN!!!!!!!!!!!!!!! **What do you dislike about ResMan?** There isn't anything i dislike about Resman. **What problems is ResMan solving and how is that benefiting you?** Resman helps ease the work load on a daily baisi of the numerous taasks at hand. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! We're so glad to hear that the platform us easy to use and that you're receiving timely assistance when you need it. I'll be sure to share that with the team as they will appreciate it. Thank you again for sharing your experience and we appreciate your feedback! Wishing you continued success in your role! ### 2. RESMAN IS VERY EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** It is user friendly and they are always quick to answer any questions I might have. **What do you dislike about ResMan?** Everything is working great. I would not change anything. **What problems is ResMan solving and how is that benefiting you?** They have chat available and a help tab that I can always find answers I might have **Official Response from Earl Lacey:** > Hello! Thank you so much for sharing your experience with ResMan! Our goal is to make sure the platform is as user-friendly as possible with the support you need to keep your focus on your residents and community, and not your software. Thank you again for the feedback your and we appreciate it! ### 3. Fairley straight forward - no secret "tricks" to navigate. Consolidates different aspects . **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about ResMan?** The payment portal has been useful as well as the connection to the outlook account. **What do you dislike about ResMan?** This may be unique to our use but not being able to save the Lease matrix makes it very difficult to correct after saving. We must start from the beginning if there is a mistake. Definitely time consuming. **What problems is ResMan solving and how is that benefiting you?** If is our electronic index file, storing contact information, forms, correspondence, and history. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! We're glad we can provide you and the team with straightforward and centralized payment processing along with making sure all the accounts you need stay connected. I'll be sure to share your additional feedback with the team regarding the lease matrix as we continue to improve the user experience for our customers and residents. Thank you again for sharing with us and we appreciate your feedback! ### 4. ease of use for operations and accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about ResMan?** I like that ResMan is user friendly for Accounting and operations. ResMan makes it easy to manage the properties and their accounting. Customer service is friendly and responsive. **What do you dislike about ResMan?** There are details in reports that could be better thought out. My colleague and I have ideas that would help reports become more thorough and useful. I have heard about a report builder for years but I haven't seen any changes in report building. I really look forward to that. **What problems is ResMan solving and how is that benefiting you?** ResMan is helping to track our resident rent and housing ledgers. This is very helpful. **Official Response from Earl Lacey:** > Hello! Thank you for sharing this feedback about your experience with ResMan! At our core is accounting and operations and we're glad this is a positive impact for you and the team, and our customer support team strives to make sure users feel confident and enabled on the platform. I'll be sure to share your feedback on reporting as we've released some new solutions that we feel could benefit the team in customization, and we will continue to work on enhancing the overall user experience. We greatly appreciate your feedback here! ### 5. Straight forward and user friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Cody V. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** I find the software to be straight forward and easily to navigate. **What do you dislike about ResMan?** I wish the software was able to be used at full function on a cell phone. **What problems is ResMan solving and how is that benefiting you?** ResMan makes communicating with my residents so easy! **Official Response from Earl Lacey:** > Hello Cody! Thank you sharing your experience using the ResMan platform! With ResMan, we wanted to make sure that users could enable themselves to be the best in their role, and provide them tools and features to help each step of the way. We're glad this has been the case for you. I'll be sure to share your additional feedback to hopefully better improve your experience in the future. Thank you again for sharing your experience and we appreciate it! ### 6. Very easy to understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about ResMan?** Very self explanatory. Very easy to work with and understand. **What do you dislike about ResMan?** Than i have to enter a ticket for help instead of being able to call customer service. **What problems is ResMan solving and how is that benefiting you?** Keeping up with residents very helpful. **Official Response from Earl Lacey:** > Hello! We appreciate you sharing your experience using the ResMan platform. Our goal is to make sure that teams are enabled to get up to speed quickly and worry about the community, not their software. We're glad that it has been easy to use for you! I'll be sure to share you additional feedback to better improve your experience in the future. Thank you again for sharing your and we appreciate it! ### 7. Resman is great for resident communication and management! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about ResMan?** Chat feature and ease of communication with residents. **What do you dislike about ResMan?** Would be great to have the option for management to attach images to the text portal to send images to residents. Also, a larger text capacity option, more than 160 characters for templates. **What problems is ResMan solving and how is that benefiting you?** Ease of communication. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! It is great to see that our communication features for residents and teams are helpful for you. I'll be sure to share your additional feedback regarding enhancing the features you mentioned with the team to help improve your experience in the future. Thanks for sharing, we appreciate it! ### 8. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** It's very easy to navigate, things are easy to find. Quick to learn. **What do you dislike about ResMan?** I can't think of anything I dislike at the moment, maybe the random goofy pop ups of songs from time to time. **What problems is ResMan solving and how is that benefiting you?** It's easy to find what you're looking for, easy to navigate through quickly **Official Response from Earl Lacey:** > Hello! Thank you sharing your experience using the ResMan platform. Our goal is to make sure that teams are enabled to get up to speed quickly and focus on the residents and their communities, not their software. We're glad that it has been easy to use for you! I'll be sure to share your additional feedback to better improve your experience in the future. Thank you again for your feedback your and we appreciate it! ### 9. User friendly and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about ResMan?** The settings and customizability are great. I love how there are so many options and portals to allow for quicker navigation **What do you dislike about ResMan?** Prone to errors for users not fully comfortable with GAAP standards and practices **What problems is ResMan solving and how is that benefiting you?** Resman makes work easier by housing all necessary financial reports and lists in one place, and not having to create the reports in excel **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! It is great that our platform allows you the proper settings and customization you need to make sure you can be the most efficient in your role! I'll be sure to share your additional feedback with the team as we continue to enhance the user experience. Thank you for sharing this with us! ### 10. ResMan - Best Prop Mgmt Software for those wishing to outperform the market for residents and owners **Rating:** 5.0/5.0 stars **Reviewed by:** Adam K. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about ResMan?** There are 3 areas where ResMan really sets themselves apart from their competitors. First, they know what they are good at, and instead of trying to offer a comprehensive solution, they partner with the best providers in the industry and integrate those best-in-class providers where they have less expertise. It sounds nice to have a product that does everything, but none of the products we have reviewed and tested, and even bought and used, are strong, or even adequate everywhere. ResMan has the better product model. Second, ResMan understands the value of data, and it's modern code stack allows for the capture of all the data that passes through the system. This is an area where this industry is far behind almost all other industries. The only real use our industry currently sees for data is rent maximization. My company employs a data scientist, and none of his time is spent on "rent maximization", we have an off-the-shelf product that we use for that. As developers and managers, we use consumer data to make sure we are building the right product, in the right place, with the features, amenities, and services our residents will value. While we do buy consumer data as part of our decision-making processes, the most accurate data comes from our own residents. ResMan is the only software that allows us to properly capture, store and report on that data. Finally, ResMan has the most healthy corporate culture of any company I've worked with in this industry. They truly care about the needs of their customers, and this is evident through their actions, not their words. I am fairly new to this industry and have spent my 30-year career working for and consulting Fortune 500 companies, in many industries. In the year we have been ResMan customers, we've seen significant time, effort, and expense leveled at gathering customer feedback and a deep understanding of what we need and want. We've had issues with the migration and implementation process, and some with the software itself, as we would and have had with every other product we've used, and I've spoken to at least 10 different people over the last year, many of whom I've gotten to know a bit, and every single one of them readily admits mistakes or weaknesses, then gets to work fixing them and helping my company be successful. People who aren't afraid to be wrong, and who are empowered to take care of the customer without checking with corporate bureaucrats are the single finest example of a corporate leadership team who has built a highly effective and successful culture. I've had opportunity to speak to almost all of the ResMan executives, including the CEO, and their desire to constantly improve their product and their level of customer service is both universal and natural in all the executives I've met and spoken with. Good products and services don't come out of companies with weak or broken cultures, not for the long-term. We chose ResMan for the product features and capabilities. We will be long-time ResMan customers because of the quality of their leadership and their corporate culture. **What do you dislike about ResMan?** ResMan is a very powerful and customizable software and combined with their best-in-class integration partners, implementation can be difficult. ResMan could do more to make the migration and implementaion process easier, and they are actively working on it, but still aren't there yet. Our previous management software's implementation process and team was absolutely fantastic, and it went much smoother than I've seen most software changes go, but their tool was so limited in capability, that it was far easier to get up and running. To be fair though, we migrated to ResMan in the middle of the pandemic, and our previous software migration happened a year before the pandemic hit, so that likely had some part in the difficult migration to ResMan. The previous team sent a team to us, whereas the pandemic kept ResMan from doing the same. ResMan also needs to improve their level of integration with some partners, but again, their customers have told them this, and they are actively working on it. **What problems is ResMan solving and how is that benefiting you?** Our business needed better resident data capture and analytics, and ResMan is the only product of the many we reviewed, that was able to capture and present all of the data we needed. ResMan is also improving workflows throughout our operations, from accounting to site management. Because it's written on a more modern and agile code stack, it is more intuitive to use, and much more efficient in its workflows than most other big-name products in this space, whose base code is sometimes decades old. I don't mean this as a condemnation of those other products, refactoring their base code is very expensive, but ResMan is a better laid out tool as a result of its modern software design. This was actually difficult on our more experienced operators, as they were used to the older software products, but in a short time, they were won over by ResMan's efficiency, and the tool is much easier to learn for those just entering the idustry. **Official Response from Earl Lacey:** > Hello Adam, Thank you for sharing your ResMan experience with us and giving us insight on your use of the platform with your teams. We genuinely feel grateful that we have partners like you we can collaborate with to make sure that not only our customers, but the industry as a collective can benefit from the things we do here at ResMan. Data and platform empowerment is something we strive for and we are glad we can deliver this to you and the team. We are dedicated to working with our partners for them to know that we are making decisions together as a team, so thank you for sharing this feedback overall. We greatly appreciate it! I'll be sure to share your additional feedback with the team regarding implementation and improved processes over time to better enhance the user experience for the future. Thank you so much for sharing again, and for the feedback provided! It is invaluable to us on how we want to help our current and future customers. ### 11. Great for uncomplicated properties **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** The ease of use for your standard agent, Training someone on the software is very easy. There are a lot of self explanatory features throughout that make it user friendly **What do you dislike about ResMan?** The one thing that i dont like is the lack of custimization. Any small update that needs to be done has to go through the company, Also there are only a small set of reports and very few options to create reports. **What problems is ResMan solving and how is that benefiting you?** Resman has helped keep client information and files in one location making it accessible to everyone who needs the information. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with us. We hope to continue to deliver on the ease-of-use for our customers on the platform to enable them to train staff quickly and efficiently, and allow them time to get back to helping their prospects, residents, and the community in general. I'll be sure to share your feedback regarding customization with the team as we continue to enhance our user experience for our customers. Thank you again for sharing this with us! ### 12. My love for ResMan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about ResMan?** The help button is always there if you need more help. **What do you dislike about ResMan?** There isn't anything that I do not like. I love Resman. **What problems is ResMan solving and how is that benefiting you?** I can always go directly to a tenants account to find out any infomation such as their ledger, and even work orders to see what has been fixed in the past. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your feedback regarding your ResMan experience! We strive to make sure support is ready at your fingertips whenever assistance is needed. We're happy this is making a positive impact for you in your role! Thank you for providing this feedback for us! ### 13. Unique and very practical **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about ResMan?** Easy and very practical self explanatory **What do you dislike about ResMan?** Nothing best program systhem out there available. **What problems is ResMan solving and how is that benefiting you?** Providing resident accurate information like quotes there ledger information **Official Response from Earl Lacey:** > Hello! Thank you so much for sharing your feedback regarding your experience with ResMan! We're glad to hear that the practicality of the platform enables you in your role. Our goal is to help teams focus on the residents and their communities, rather than issues with their software, and it seems like the case here! Thank you again for sharing with us! ### 14. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about ResMan?** ResMan is very user-friendly, I never used this system, and I thought I would have a hard time, but it's a breeze. **What do you dislike about ResMan?** I don't dislike anything about ResMan. I **What problems is ResMan solving and how is that benefiting you?** Resman makes everything easier. One of my favorite features is being able to add the resident's picture to the profile. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! Our goal is to help enable teams to be the best at what they do, and part of that is making sure the platform is as user-friendly as possible. We're glad that your experience reflects this. This is something we will continue to enhance and improve in the future. Thank you again for sharing with us and we appreciate your feedback! ### 15. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about ResMan?** It is easy to maneuver in the application. Reports are easily generated. Having all the information needed at the drop of a hat is a breeze. I believe it is one of the top competitors in leasing software, surpassing so many by having more features tailored to multiple properties at once. **What do you dislike about ResMan?** N/A... There are some instances of a frozen system, but it is due to our internet connection and not the program's functionality. There aren't many improvements to make. Maybe an option to personalize the programs colors to color code different items within the application for easier access **What problems is ResMan solving and how is that benefiting you?** ResMan generates monthly and weekly reports and makes closing the books at the end of the month swift and effortless. The application makes reporting and accessing information easy and manageable without all the paperwork. **Official Response from Earl Lacey:** > Hello! Thank you for sharing feedback about your ResMan experience! We are delighted to hear about your positive experience with our leasing and reporting capabilities. We hope to continue to deliver and be the industry leader in those critical business pillars you can trust. I'll be sure to share your additional feedback with the team as we continue to enhance our user experience for our customers. Thank you so much for sharing with us! ### 16. It is a good platform to have all of your business accounting in one place. **Rating:** 4.0/5.0 stars **Reviewed by:** Zachery F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** ResMan is a great resource for different departments to file their invoices in one place. **What do you dislike about ResMan?** I wish there were an online payment portal for ACH deposits when billing clients (other than tenants). **What problems is ResMan solving and how is that benefiting you?** Resman solved our accounting needs to centralize billing and invoices. **Official Response from Earl Lacey:** > Hello Zachery, Thank you for sharing your feedback with us on your ResMan experience! We work to centralize your payment processing through invoices and are glad to see the positive impact it is making for the team. I'll be sure to share your additional feedback on billing with the team as we continually work to enhance the user experience. We appreciate you sharing with us! ### 17. Amazing...... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ResMan?** This software is very user- friendly. I find that everything is at your fingertips. **What do you dislike about ResMan?** The affordable side does not have as many how to videos and steps as the conventional side when doing a search on how to resolve certain issues **What problems is ResMan solving and how is that benefiting you?** currently helping with the affordable setups. we are trying to figure out a way to get all the data in more efficiently **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! The goal is to empower you on the platform and make it as user-friendly as we can so answers and data are at your fingertips, and you can allocate more time back to your prospects, residents, and the property overall. I'll be sure to share your feedback regarding help articles and videos with the team as we continue to enhance our user experience for our customers. Thank you again for providing this feedback to us! ### 18. Great functionality, what I'm looking for in operations and reporting as an owner and asset manager **Rating:** 4.5/5.0 stars **Reviewed by:** Delia K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** Functionality for daily operations and robust reporting **What do you dislike about ResMan?** "How to" and user access. How do we submit functionality requests? Errors in some data report pulls. **What problems is ResMan solving and how is that benefiting you?** Daily operations and robust reporting for asset management (property KPIs, tracking, decision making, and investor updates). **Official Response from Earl Lacey:** > Hello Delia! Thank you for sharing your ResMan experience with us! We pride ourselves in making sure the functionality for your day-to-day and the reporting you need are paramount when it comes to enabling teams in their roles. I'll be sure to share your additional feedback with the team as we work to enhance the user experience. You can access the ResMan Knowledge Center to also view help articles and submit enhancement and support requests if needed. Thank you so much for sharing with us! ### 19. Quick, and simple **Rating:** 4.5/5.0 stars **Reviewed by:** Wendy R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** When you open it is easy to follow and to get where you need to go. **What do you dislike about ResMan?** We have to make sure the dates are correct or it can mess with the month's end if we moved someone out on the wrong date. **What problems is ResMan solving and how is that benefiting you?** I have used Resman, for a few years now, so I normally figure things on my own, but when I need support I call, or email. I think I miss the chat box. **Official Response from Earl Lacey:** > Hello Wendy! Thank you for sharing your experience with ResMan! We're happy to see that the ease-of-use allows teams to guide themselves through the platform and users can get where they need to quickly. I'll be sure to share your additional feedback on dates as we work to enhance the user experience. We appreciate the feedback you've provided here! ### 20. Wonderful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** I love that it is very easy to use. I love that if you need help with something, they will help you. I also like that you can communicate with people through the software. **What do you dislike about ResMan?** There is really nothing that I dislike about ResMan. **What problems is ResMan solving and how is that benefiting you?** They are helping me make sure the scanner is connected correctly. They have also helped me with some conversion issues that I had. They also help with dates on paperwork. **Official Response from Earl Lacey:** > Hello! We appreciate you taking the time to leave your feedback on using ResMan! We work to make sure the platform continues to be easy to use for new and current users, and with that has to come with the support needed to empower teams on the platform. It is great that you see a positive impact from these efforts! We appreciate it! Thank you so much again for sharing! ### 21. Easy user interface **Rating:** 4.0/5.0 stars **Reviewed by:** James G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** It is very easy to navigate and I still new work orders **What do you dislike about ResMan?** I have no dislikes. Can be navigated very easy and all is user friendly **What problems is ResMan solving and how is that benefiting you?** It helps the everyday operation of the company **Official Response from Earl Lacey:** > Hello James! Thank you so much for taking the time to review ResMan! We're glad to hear that you find ResMan's user interface easy to navigate, especially for managing new work orders. Your positive feedback is appreciated. It's fantastic that you have no dislikes and find ResMan easily navigable and user-friendly. We're committed to providing a seamless experience. It's great to know that ResMan contributes to the everyday operation of your company in a positive way. If you have more feedback or questions, feel free to reach out. Thanks again for sharing your experience with us and have a wonderful day! ### 22. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Cody G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about ResMan?** Everything is included: accounting, messaging residents, resident files, everything. **What do you dislike about ResMan?** Honestly nothing. It's hard to learn, but they make it incredibly easy to learn. **What problems is ResMan solving and how is that benefiting you?** Property management, as well as accounting! **Official Response from Earl Lacey:** > Hello Cody! Thank you for providing insight on your ResMan experience! The ResMan platform is intended to be your source of truth for your properties and we are delighted to hear that you are able to utilize different features from accounting, messaging, filing, and everything in between to help operate your property efficiently and effectively. We do our best to enable our users in whatever roles they are in and appreciate our team was able to support you in getting started! I'll be sure to share your additional feedback with our team as we work to enhance the user experience. Thank you so much for sharing with us! ### 23. Like the GUI and Easy to understand **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** Easy to use and understand, would like a way to have calenders or tours set form leads. and a method to bulk text leads. **What do you dislike about ResMan?** Downside is the lack of bulk texing for leads and the inability to have them schedule tours. **What problems is ResMan solving and how is that benefiting you?** It lets us move towards a paper free ofice, and allows for more remote access to the information we need. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience! It is great to see that the system is easy to use and understand for teams, and you can empower yourself to create the best environments in the platform for you to succeed in your role, whatever it might be! I'll be sure to share your additional feedback on texting and tours with the team as we continue to enhance the user experience. We greatly appreciate you sharing this feedback with us! ### 24. ResMan has to be the best property management software I have used in my 16 years in this business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** That it is very user friendly! The search bar is the best type in anything and it will find what you need. I love that I can chat with someone to help me too. :) **What do you dislike about ResMan?** How difficult it is to transfer a resident. **What problems is ResMan solving and how is that benefiting you?** They solved that now the delinquency notes will follow over when the period changes. That is great! **Official Response from Earl Lacey:** > Thank you for your review of ResMan! We appreciate your praise of the user-friendly experience, and take note of your feedback to further improve the platform for future enhancements. We appreciate it! ### 25. Very easy to function and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about ResMan?** that its user friendly and very functional **What do you dislike about ResMan?** That there are so many limitations, okay **What problems is ResMan solving and how is that benefiting you?** easy contact with residents **Official Response from Earl Lacey:** > Hello Hayley! Thank you for your feedback on using ResMan! We're delighted to hear how user-friendly and functional the platform is for you, and we hope to continue to meet and exceed those expectations as we get feedback from our customers. I'll be sure to share your additional feedback with the team as we work to enhance our user experience. We appreciate you sharing with us! ### 26. Tracking unit turns **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** The availability to print out multiple reports. The ability to filter the reports helps keep my team on track. **What do you dislike about ResMan?** Make Ready is kinda confusing but with time I should be able to have a better handle on how to use it to my advantange. **What problems is ResMan solving and how is that benefiting you?** Helps me keep track of where we are with work orders on multiple properties. **Official Response from Earl Lacey:** > Hello Rachel! Thank you for sharing your experience working with ResMan! We love that the reporting features have been helpful as we try and make sure you get the data you need, where you need it, and presented in the way you want it. I'll be sure to share your additional feedback with the team as we work to enhance the user experience. Thank you for sharing with us! ### 27. Property Manager for Various Buildings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** How I can access from anywhere and it keeps all documents as well like leases and applications. **What do you dislike about ResMan?** Some things aren't user friendly. I wish the bulk emailing to tenants was a little easier and that you could eliminate some steps when moving people in. **What problems is ResMan solving and how is that benefiting you?** Keeping track of rent is the best usage for me. And vacant units. **Official Response from Earl Lacey:** > Hello! Thank you for providing us insight on your experience with ResMan! We try to make sure that whatever level of access and reporting that include leases and applications, is accessible to the party that needs it to help make efficient and informed decisions. We're happy to see this is a positive impact for you! I'll be sure to share your additional feedback with the team as we work to enhance the user experience. We appreciate you sharing with us! ### 28. Good all in one program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about ResMan?** It is easy to edit entries once they have been made. **What do you dislike about ResMan?** You can't find what GL a transaction has been posted to when looking at the transaction. You can only ever see one side. **What problems is ResMan solving and how is that benefiting you?** It is quicker to fix mistakes. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! We're glad to hear our features and capabilities surrounding entries have been a positive impact for you. I'll be sure to share the additional feedback with the team regarding the GL as we work to enhance the user experience. Thank you again for sharing! ### 29. One of the Best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about ResMan?** ResMan is helpful because it allows the user to access almost any and everything from one screen. It is also very user-friendly. I wish you could separate a few more items, but overall, it's a high-quality product. **What do you dislike about ResMan?** I'm not too fond of the fact that permissions aren't easily accessible, along with having to open multiple windows to achieve one goal. If that were corrected, it would be the best. **What problems is ResMan solving and how is that benefiting you?** ResMan solves the issue of not being able to communicate with residents constantly. I can receive feedback and also provide it immediately. Quite a useful tool. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! One of our goals is to make sure teams have relevant data they need at their fingertips to make informed decisions, and empower users with a user-friendly platform to give them the confidence they need. We're glad this has made a positive impact for you! I'll be sure to share your additional feedback with the team as we continue to enhance our user and resident experience for our customers. Thank you again for sharing with us! ### 30. Honest ResMan review **Rating:** 4.5/5.0 stars **Reviewed by:** Elinor M. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about ResMan?** Resman is very user-friendly. It has almost everything you could want in property management software. I enjoy all of the access to reports and the resident pages. **What do you dislike about ResMan?** I wish that help were 24 hours. I do not like that all of my text messages from different properties are merged. I also often have issues with online applications and taking the payments for them. **What problems is ResMan solving and how is that benefiting you?** I love ResMan help! The chat system is wonderful and everyone is so knowledgable. It is the easiest way to get help and more information. **Official Response from Earl Lacey:** > Hello Elinor, Thank you for your feedback on using ResMan! We love to see the positive impact the ease-of-use and user-friendly platform we've created helps enable teams to be the best in their role. I'll be sure to share your additional feedback with the team as we work to enhance the user experience. Thank you again for sharing with us! ### 31. Rocking ResMan **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** ResMan is easy to use and has many features that help me complete tasks. It's one of the most accessible management softwares I've used. It rocks! **What do you dislike about ResMan?** Because I already have a CRM for the community, I seldom use the Leads tab. **What problems is ResMan solving and how is that benefiting you?** ResMan solves the make-ready process and procedures at time of notice. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your feedback on ResMan! We're so glad to hear that the ease-of-use and accessibility in the platform empowers you to be the best in your role and is a positive impact on your day-to-day tasks! I'll be sure to share your additional feedback with the team as we continue to improve the user experience. We appreciate you sharing with us! ### 32. Easy to use and understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about ResMan?** There are self help options which save me time when I need to figure out what needs to be done. Very User Friendly! **What do you dislike about ResMan?** some posting error occur when adjusting charges, But it is easily corrected. **What problems is ResMan solving and how is that benefiting you?** Resman constantly updates and improves their services. **Official Response from Earl Lacey:** > Hello! Thank you for providing your feedback on using the ResMan platform. Built by property managers, we understand that self-help features are a true time saver on-site and are delighted these capabilities allow you to empower yourself in your role through the platform. I'll be sure to share the additional feedback with the team as we enhance the user experience in the future. We appreciate you sharing with us! ### 33. MyResman **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2023 **What do you like best about ResMan?** easy to use, navigate, helps me organize and plan my day. **What do you dislike about ResMan?** that we do not have an app for my phone! **What problems is ResMan solving and how is that benefiting you?** keeps me on task and organizes my day. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! We pride our platform on the ease-of-use and organization as we want to make sure that users are empowered to succeed, regardless of their role. I'll be sure to share your additional feedback with the team as we have some exciting new features headed to our customers coming soon as we continue to enhance the user and resident experience. Thank you so much for sharing with us! ### 34. Love Resman **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2023 **What do you like best about ResMan?** That there is a whole "how to" for anything you need to know how to do on ResMan **What do you dislike about ResMan?** The Frog - frustrating when you want to do something and it doesnt let you **What problems is ResMan solving and how is that benefiting you?** Lead Management and not having to use Knok **Official Response from Earl Lacey:** > Hello! Thank you for sharing your feedback on ResMan with us! Being built by property managers, we understand the need to self-help rather quickly and having access to support and help articles at your fingertips helps enable our users to be the best in their roles. We are delighted you are seeing a positive impact from these features and capabilities! I'll be sure to share your feedback with the team as we continue to enhance our user experience. Thank you so much for sharing! ### 35. Resman Rocks! **Rating:** 4.5/5.0 stars **Reviewed by:** Shawnity H. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** It's user-friendly has amazing customer support! **What do you dislike about ResMan?** If a mistake is made posting payments you can't just edit the part the was incorrect without having to reverse the whole transaction- like date specifically. **What problems is ResMan solving and how is that benefiting you?** Resident management, financial management, prospect/lead management, tenant screening, productivity, etc. **Official Response from Earl Lacey:** > Hello Shawnity! Thank you for your feedback on your ResMan experience! We strive to create an environment for users to feel empowered in the platform, and part of that is making it easy to use, and a support system that can be ready to help. It is great to see that this has been a positive impact to you! I'll be sure to share your additional feedback with the team as we work to enhance the user experience. Thank you for sharing this with us! ### 36. Less Stress **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about ResMan?** Resman has made my workload less stressful. I love not having to pull a vast file out. I can access everything I need on Resman. I can even run reports and not have to do calculations on my own. **What do you dislike about ResMan?** Sometimes the app will be overloaded and takes forever to pull up. Also, it would be easier to follow if the clicks were in order, such as a move-in... instead of having to do a transfer, then click, then go elsewhere to click. The steps should flow together and in order. **What problems is ResMan solving and how is that benefiting you?** Organization **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! It is great to hear that your work life has been less stressful. As a platform built by property managers, we try to understand what information teams will need and the easiest way to provide it to them, especially when it comes to reporting. I'll be sure to share you additional feedback with the team as we continue to enhance the user experience. Thanks so much for the feedback! ### 37. Best PMS Available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about ResMan?** Coming from on-site to working at ResMan, I was exposed to a few different software solutions. None of the software's I used were as user friendly and easy to navigate as ResMan. **What do you dislike about ResMan?** ResMan is becoming a little antiquated as far as keeping up with competitors. Load times lag when the server is experiencing high traffic volumes. **What problems is ResMan solving and how is that benefiting you?** ResMan continues to improve with Enhancement Requests that would simplify many processes in the software that would put the program above anything their competitors have to offer. **Official Response from Earl Lacey:** > Hello! Thank you for taking the time to leave us your feedback of ResMan! Built by property managers, our platform was created in a way to help enable its users to feel empowered and succeed in their role, whatever it may be. I'll be sure to share your feedback with the team as we continue to enhance the user experience for our customers. We appreciate you sharing with us! ### 38. It is user-friendly for the accounting side **Rating:** 4.0/5.0 stars **Reviewed by:** Rizzie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** I love how it is user-friendly and easy to learn the software. **What do you dislike about ResMan?** How easy it is to make an error when you are making an entry **What problems is ResMan solving and how is that benefiting you?** I did not have any issues **Official Response from Earl Lacey:** > Hello Rizzie! Thank you so much for taking the time to review ResMan! We're thrilled to hear that you love the user-friendly nature of ResMan and find it easy to learn. Your positive experience with the platform is appreciated. We've noted your feedback about the potential for errors during data entry, and we'll be sure to share this with the team to help improve the experience in the future. Your insights are valuable as we work to enhance ResMan. If you ever have more feedback or questions, feel free to reach out. Thank you again for sharing your experience with us and have a wonderful day! ### 39. ResMan works hard to integrate with partners and customer service is awesome **Rating:** 3.5/5.0 stars **Reviewed by:** Des C. | Office Manager at corporate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about ResMan?** Customer service is very helpful when their online help center doesn't have answers you need. They escalate issues and follow up regularly. I like that they are getting more integrations with outside partners. **What do you dislike about ResMan?** There are times when we need a fix and it takes FOREVER to get it corrected. Being told that they can't fix something that they broke can be frustrating. When they lose someone that is a trusted go-to person, it can be disheartening. **What problems is ResMan solving and how is that benefiting you?** They helped us move to ResMan Leasing, which was a pain for all involved, but our leasing team loves it now. They always listen to suggested upgrades and fixes and try to get them corrected or escalate in a mostly timely manner. **Official Response from Earl Lacey:** > Hello Des, Thank you for providing this invaluable feedback regarding the ResMan platform! We're glad that our open partner network and customer service have been a positive experience, and will make sure to share with the team how we can better improve our assistance with certain issues in the future. Have a great day! ### 40. Assistant manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about ResMan?** I'm new here but it is super easy so far. I like that everything is on the main page and texting residents and prospects is so user-friendly. **What do you dislike about ResMan?** I haven't used it too much to give that opinion quite yet. **What problems is ResMan solving and how is that benefiting you?** It helps with accounting. You can pull up delinquency and then you can text and notify the residents without having to open a new tab. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your feedback on your experience with ResMan! We're delighted to see new users feeling empowered by their platform and are able to oboard quickly, and work effectively and efficiently. Thank you for providing this insight! We appreciate you! ### 41. RESMAN IS SO CONVENIENT AND EASY TO USE. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about ResMan?** Input the information into the system to allow me more time to process the information quickly by allowing more time to spend on the programs that can benefit me more. **What do you dislike about ResMan?** Learning the system is a challenge because it is something you have not gotten used to, so try to understand where everything goes or input and upload information. **What problems is ResMan solving and how is that benefiting you?** PROBLEMS ARE EASY TO RESOLVE **Official Response from Earl Lacey:** > Hello! Thank you for providing us feedback on your experience! We love to see that the system allows you to complete tasks more quickly and efficiently to get back to other tasks that help your prospects, residents, and the community as a whole. I'll be sure to share your additional feedback on training as we continue to enhance the user experience for our customers. Thanks again for sharing! ### 42. Makes it easy for us to do our jobs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about ResMan?** I really enjoy that everything is easy to navigate and I can access peoples phone numbers and emails easily and quickly. It makes it a lot easier to receive and contact work orders **What do you dislike about ResMan?** I don't like the fact that it's hard for me to use on my phone or any tablet I think you guys need to have a different interface for Apple products in particular **What problems is ResMan solving and how is that benefiting you?** Having to find resident numbers it makes it a lot easier when I can just look up a unit number and it's right there and scheduling and scheduling work orders great **Official Response from Earl Lacey:** > Hello! Thank you for sharing your feedback about your ResMan experience! We're glad that you are able to work quickly and efficiently through the platform, and to hopefully give you back time in your day-to-day to take care of other community needs you might have. I will be sure to share you additional feedback with the team as we continually work to enhance the user and resident experience for our customers. We will share these updates as they are available! Thank you again for sharing with us! ### 43. Awesome Product & People ! **Rating:** 5.0/5.0 stars **Reviewed by:** Connie C. | VP of Multifamily Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about ResMan?** The software is user friendly, easy to learn and great support teams! They also take enhancement requests seriously and adapt as they can much more so than any other software I have worked with. **What do you dislike about ResMan?** Can be a little slow at closeout time. Wish initial setups could be done from start to finish by Resman. (for a fee) **What problems is ResMan solving and how is that benefiting you?** New hire Training, operational efficiency, benchmarking etc. **Official Response from Earl Lacey:** > Hello Connie, We appreciate you sharing your experience with using the ResMan platform and the team that powers it behind the scenes! We work hard to make sure that the platform is user friendly and adapting to customer enhancement requests helps us make that happen for the teams that need it. I'll be sure to share your feedback regarding closeout and setup to improve future experiences for our customers. Thank you so much! ### 44. best tool in toolbox **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ResMan?** resman has been the best tool in organization and work productivity. the search bar finds anything i need with only a few letters and i love that. **What do you dislike about ResMan?** i would like the boardroom page to show more on an exploded gallery view **What problems is ResMan solving and how is that benefiting you?** locating vendors has been the most helpful **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! We hope to continue to be the best tool your teams need to enable them to be successful in their roles whatever they might be, and to give back time to get to continue to help your prospects, residents, and the community overall more efficiently. I'll be sure to share your additional feedback with the team as we continue to enhance our user experience. Thank you for sharing with us! ### 45. Compliance Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about ResMan?** Everything is accessible from the tenant record. Streamlined **What do you dislike about ResMan?** Transmitting files to RCRS/NCHFAs website is a bit of a challenge. Need Move outs to pop up in compliance report **What problems is ResMan solving and how is that benefiting you?** They are working on the above issue **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! Our goal is to make sure users have a streamlined experience to enable to use the platform to the best of their capabilities in their role, efficiently and effectively. I'll be sure to share your additional feedback on compliance with the team as we continually work to enhance the user experience. Thank you for sharing with us! ### 46. User friendly software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about ResMan?** The texting feature is awesome and easy software. Very user-friendly and the reports are easy to maneuver too. **What do you dislike about ResMan?** Honestly, I do not have any dislikes. I love what it does and co **What problems is ResMan solving and how is that benefiting you?** They are working on making budgeting easier for us...especially for a new property manager like myself :) **Official Response from Earl Lacey:** > Hello! Thank you so much for taking the time to review ResMan! We're thrilled to hear that you love the awesome texting feature and find ResMan very user-friendly. It's great that the reports are easy to maneuver for you too. It's fantastic that you have no dislikes and appreciate what ResMan does for you. We're here to provide a seamless experience. We're excited to continue to enhance our budgeting tools and functions to help current and new employees get up to speed quickly and be effective in their role. If you have more feedback or questions, feel free to reach out. Thank you again for sharing your experience with us and have a wonderful day! ### 47. Amazing to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel D. | Assistant Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about ResMan?** I love how easy it is to use ResMan and the convenience of using its chat feature. **What do you dislike about ResMan?** The contact me now feature. I usually have to wait 6 minutes or so **What problems is ResMan solving and how is that benefiting you?** The email features that it offers everyone. **Official Response from Earl Lacey:** > Hello Daniel! Thank you for sharing your experience with ResMan! It is great to see that the chat feature and overall ease-of-use of the platform has been a positive impact for you. I'll be sure to share your feedback on the contact feature with our team as we continue to enhance the user experience. We appreciate you sharing! ### 48. ResMan is hands down the best software of its kind! **Rating:** 5.0/5.0 stars **Reviewed by:** Jaclynn H. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about ResMan?** Ease of use. Excellent help function. Many helpful reports. **What do you dislike about ResMan?** Collections ledgers and posting payments with 3rd party collection agencies. **What problems is ResMan solving and how is that benefiting you?** Integrating with AvidXchange. This will benefit by no longer having two systems for vendor setups, G/L restrictions/permissions, approvals, download/upload csv files between systems. **Official Response from Earl Lacey:** > Hello Jaclynn, Thank you so much for sharing your ResMan experience! We're glad the ease-of-use and functionality have hopefully given you back time in your days to help your community overall. I'll be sure to share the additional feedback you provided with the team as we continue to enhance our user experience. Thank you again for sharing! ### 49. Love my software **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy C. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2022 **What do you like best about ResMan?** Resman is very intuitive so training new employees is a breeze. **What do you dislike about ResMan?** There are some tasks I would like to do in bulk that I must do site by site in Resman. **What problems is ResMan solving and how is that benefiting you?** Helping us take advantage of our online and paperless options and allowing more remote work abilities. **Official Response from Earl Lacey:** > Hello Tammy! Thank you so much for sharing your ResMan experience with us. We're glad that the ResMan platform is intuitive for you and your teams and you're able to get teams trained and ready to go so they can put their focus back on the prospects, residents, and community as a whole. I'll be share to share your additional feedback with the team as we continue to enhance the user experience for our customers. Thank you again so much for sharing! ### 50. ResMan is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about ResMan?** I like how easy it is to do all the things I need to do for residents and for prospects. **What do you dislike about ResMan?** I think one of the things I dislike is when ResMan changed the search function to you having to click enter when you search something. **What problems is ResMan solving and how is that benefiting you?** I think ResMan solves business problems by being easy to access and easy to use. Making our daily lives and jobs easier is always a plus. **Official Response from Earl Lacey:** > Hello! Thank you for giving us insight on your ResMan experience! We strive to provide an environment in a platform that you can efficiently work in for your prospects and residents, and are happy to hear this is a positive impact for you. I'll be sure to share your additional feedback on the search function as we continue to enhance the user experience. We appreciate you sharing! ## ResMan Discussions - [Why I wasn't able to keep track of the traffic calls from prospects using resman?](https://www.g2.com/discussions/12199-why-i-wasn-t-able-to-keep-track-of-the-traffic-calls-from-prospects-using-resman) - 1 comment, 1 upvote - [Does ResMan integrate with leading industry Internet Listing Services?](https://www.g2.com/discussions/about-resman-ca570f37-ef33-44a4-9c43-67dd0cd22bb6) - 1 comment, 1 upvote - [How long have you been in business?](https://www.g2.com/discussions/about-resman) - 1 comment, 1 upvote - [View ResMan pricing details and edition comparison](https://www.g2.com/products/resman/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+02%3A24%3A59+-0500&secure%5Bsession_id%5D=8f60b284-6aca-4438-9535-e73e7e08b34c&secure%5Btoken%5D=7283d2d9263ee478bce97ff3ee086fc904b3edc7783434582e93af244971e34d&format=llm_user) ## ResMan Integrations - [Ambient](https://www.g2.com/products/ambient/reviews) - [Apartments.com](https://www.g2.com/products/apartments-com/reviews) - [AvidXchange](https://www.g2.com/products/avidxchange/reviews) - [Bluemoon Enterprise](https://www.g2.com/products/bluemoon-enterprise/reviews) - [EliseAI](https://www.g2.com/products/eliseai/reviews) - [Funnel Leasing](https://www.g2.com/products/funnel-leasing/reviews) - [Gatewise](https://www.g2.com/products/gatewise/reviews) - [Knock](https://www.g2.com/products/knock-knock/reviews) - [OnSite](https://www.g2.com/products/onsite/reviews) - [On-Site](https://www.g2.com/products/on-site/reviews) - [RealPage OneSite](https://www.g2.com/products/realpage-onesite/reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) ## ResMan Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Member Management** - Member Profiles - Member Database **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Platform Branding** - Operability - Brand Management **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Platform Additional Functionality** - Reporting **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top ResMan Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (266 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - 4.6/5.0 (798 reviews)