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Reprise Reviews & Product Details

Reprise Overview

What is Reprise?

Turn demo fails into sales wins. The Reprise demo platform captures your application at the code level and injects AI-generated data so your sales teams run with fully-interactive, reliable demo environments. Databricks, Dell, Microsoft, MongoDB, Pendo, and Zendesk all trust Reprise to serve over a million demos per year.

Reprise Details
Product Website
Languages Supported
English
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Product Description

Show your product at its best with our enterprise-grade demo creation platform.


Seller Details
Seller
Reprise
Company Website
Year Founded
2020
HQ Location
Boston, US
Twitter
@getreprise
406 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
Description

Reprise is the leading comprehensive demo creation platform for enterprise presales, sales, and marketing teams. Reprise allows users to seamlessly build customized sales demos, interactive leave-behinds, complete sandbox environments, and high-performing product tours in a single, powerful platform. With Reprise, enterprise sales and marketing teams shorten sales cycles, lower acquisition costs, increase conversion, and confidently show the value of their products in every interaction.Launched in
0
0, Reprise has been recognized for its market leadership by Gartner, Forrester, and G
and is backed by ICONIQ Growth, Bain Capital Ventures, Accomplice VC, and Glasswing Ventures. Reprise has served millions of demos to date for customers that include Cloudera, Databricks, Pendo, ServiceNow, and Zendesk.


Laura K.
LK
Overview Provided by:

Recent Reprise Reviews

AM
Andrew M.Enterprise (> 1000 emp.)
3.5 out of 5
"Functionality is great"
It adds a level of ease to delivering complex and stressful demos and this alone is underestimated.
Phill B.
PB
Phill B.Mid-Market (51-1000 emp.)
4.5 out of 5
"Makes your product come alive for your target audience"
Reprise makes it incredibly easy to capture and craft your click through demos. The team has invested in creating a simple, intuitive user interfac...
Thomas D.
TD
Thomas D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reprise is a great tool for any Sales team."
Reprise allows our clients to see our product interface in real time and get a deeper understanding of the soluiton, before moving to demo. We u...
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Reprise Media

Reprise Demo - Get started easily
Quickly capture your app to create a demo or product tour
Reprise Demo - Guided user flows
Call attention to specific features with customized guides that match your product
Reprise Demo - Global find and replace
Easily make global content changes within your demo
Reprise Demo - Verticalize product tours and demos
Easily change text and anonymize with inline editing
Reprise Demo - Personalize demos & leave-behinds
Tailor interactive demos and leave-behinds for prospects
Reprise Demo - Powerful analytics
Understand prospect behavior and activities
Play Reprise Video
Play Reprise Video
Play Reprise Video

Official Interactive Demo

Reprise demo available

Try an interactive demo created by the software seller (right here on G2).

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159 Reprise Reviews

4.4 out of 5
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159 Reprise Reviews
4.4 out of 5
159 Reprise Reviews
4.4 out of 5

Reprise Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RepriseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Thomas D.
TD
Business Development Manager - North America
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Reprise?

Reprise allows our clients to see our product interface in real time and get a deeper understanding of the soluiton, before moving to demo.

We use it in discovery calls, with current customers to introduce a new use case, etc.

Very good tool !

Updating review (11/24): We still use Reprise, and are very happy with it. It helps cusotmers better understand our product in an interactive way, without us dedicating additional resources to the need. We free up time, and our cusotmer is able to better determine fit for our product. I recommend. The platform is also easy to use and fun to work with.

I appreciate the customer support as well.

I did not manage the implementation, but I believe it was easy & integrations are no problem. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

I have no issues with Reprise.

Not planning on listing anything here.

Updating review (11/24): Still no issues. Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

Showing our product to people pre-demo or demonstrating specific use cases without pulling in Solution adivsory resources.

Really moves the needle on smaller deals.

Instills confidence in current / potential cusotmers.

Update (11/24): Still use review for customer facing needs - showcasing product before demo, being used in cold outreach emails now as well, etc. We still find it useful, increases engagement, gives prospect plenty of info without having to commit tons of time on either end, etc. Very helpful. Review collected by and hosted on G2.com.

Response from Laura Kim of Reprise

We appreciate you taking the time to leave this review. Thank you!

Phill B.
PB
Director of Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Reprise?

Reprise makes it incredibly easy to capture and craft your click through demos. The team has invested in creating a simple, intuitive user interface to create and stich together demos based on your use case. The whole process is really straightforward and user friendly. Reprise also has invested in a rich library of resources so we can self-serve quickly when needed. The upshot is that getting from idea to publishing is really straightforward with Reprise, we can do it on our terms. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

This is minor, but I think the file organization and hierarchy is a little clunky and could be simpler and more visually engaging. However, this is a tangential issue and has little impact on the core prododuct Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

Helping prospective customers understand the full suite of use cases, supporting our sales teams in demo'ing the product, training modules for customers, particularly at the onboarding phase. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thank you for this feedback, Phill!

AG
Solutions Architect
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Reprise?

very easy very fast very handy

truly dedicated to helping businesses showcase their products effectively. The expertise they brought to the table was evident from the start. They guided us through the process, helping us "Build Better Demos" that truly reflected the power of our products. Their attention to detail and creativity transformed our demonstrations, making them engaging and impactful. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

little bit controlled , would love to add more wider visibility Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

create demos on the fly so easily and so quick , I save my time in my job to do other important tasks Review collected by and hosted on G2.com.

Response from Carrie Saracini of Reprise

Thanks for the review, Abdelrahman! We're thrilled to hear Reprise is helping you save time while showcasing the full breadth and power of your products. We so appreciate your feedback as we continue to evolve our product offerings to meet the needs of demo creators.

KISHAN M.
KM
Executive Organic Certification
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Reprise?

Few weeks ago I had to prepare POC for an important customer meeting, without any training I built my first demo on reprise and didn't face any major challenge. I found reprise easy to user and very reliable. The demo built using reprise was very real to the point where it was almost impossible to tell the difference between live demo vs reprise demo. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

While capturing dashboard & charts, I faced some minor challenge where chart score and lines were not captured properly. Also I wish that we had some more inbuilt CSS features so I don't have to write any custom code. Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

We had some issues in the past with our live demos where they might fail in customer presentation. Since using reprise I am always sure that they would executed exactly as they are capture. I like the guide feature as it is very easy to explain value of a demo using guides. I highly recommend it to others to try it Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Kishan, it's great to hear that Reprise helped you prep a POC, and that you found the tool easy to use without any training! We'll keep working on the dashboard and chart functionality. Thanks for sharing your experience!

Garima T.
GT
Senior Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Reprise?

I really like the fact that reprise has come up with a solution to be able to take control and link your screen captures, if we want to modify content and create a beautiful video out of it, it is perfect.

The fact that Reprise has included variables gives us a dynamic view of each reprise demo created.

It is also very easy to use and implement and integrate. I have been using it quite often and it has great customer support as well. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

I believe Reprise could add more functionalities like instead of making updates on screen captures, if we create an entire video and then reprise should be able to capture each screens and help us modify them in our own way. Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

We create demos for our clients and many times our clients are not technical so they won't be able to perform these updates in an actual instance, but clicking through reprise is very easy for them and now even they love to use it to create demos. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks Garima! We're happy to hear that Reprise has made it easier for you (and your clients!) to create demos, and we appreciate your suggestion for capturing and modifying entire videos. Your input is valuable to us as we continue to improve Reprise.

BK
Market Strategy Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Reprise?

The Reprise product allows our teams to highlight functionality in our app a lot easier and tell a story to potentially interested buyers. Whether it be the top of the funnel where we're spotlighting what our product does and the value we can bring to the table, or the middle of the funnel where we want to highlight specific features for specific stakeholders, Reprise allows us to tell our story in a much more engaging fashion. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

The tools for the demo environment don't fully support our needs enough to have our team switch over to this entirely. That being said, the Repirse team has been great about accepting product feedback and I know this is something they're working on. Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

Reprise has been great in helping us showcase our product in an interactive way with prospects and customers. They can take a tour themsleves and click through parts of our app like a user and get excited about what we have to offer. The tracking ability to see who's viewing what has also been very helpful for our market facing teams. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Brett, we're so happy to hear that Reprise is helping you engage prospects across the funnel. We're focused on continuing to improve the platform so it supports all use cases across the team and appreciate your feedback!

KR
Demo Configuration Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Reprise?

Reprise has multiple tools that can be used for various demo use cases. The flexibility and editability of the replay tool has been huge in our company's demo successes over the last two years. The tool allows us to create customized demo content in quick and duplicatable manner.

The Reprise team is awesome to work with. They listen to and implement our feedback, as well as provide enablement assistance when needed. I've had the pleasure of being a part of the Reprise Builder Community, the new forum is a great place for sharing demo stategies and learning new ways to use the Reprise tools. Reprise has taken a very active role in creating a space we, the customers, can connect, learn from each other, and provide feedback to Reprise. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

There isn't much to dislike about Reprise. They nave do an amazing job of taking customer feedback and acting on it. Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

We needed a tool that quickly allows us to provide customizable demo content that did not require a full build everytime. We are a small team, Reprise helps us keep our workloads manageable while still providing a high quality customized demo. Review collected by and hosted on G2.com.

Response from Carrie Saracini of Reprise

Thanks for this wonderful review, Kari! We're thrilled to have you as a Replay customer for the past couple of years, and we're glad to help make your demo strategy a success. We're always working to bring more value through our product offerings as well as our learning center, which, as you note, continues to be a focus for improvement as we add new best practices and content. Thanks for your feedback and for being a Reprise customer!

RR
Sr. Demo Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reprise?

Reprise allows for scalable demo experiences across our business. Demo's can be tailored internally to knowledge level, function, etc. Externally we're able to brand, highlight use case, and incorporate guided leave behinds. It has become an essential component in our Presales process. Pointed experiences that are able to showcase essential functionality in alignment with our storied use cases allow us to walk the walk as we talk our talk. Lastly, support has always been a pleasure to work with. Each touch point we've had with a support function has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

It is a comprehensive product with growing configurability. So the trade-off is, to utilize all of its features, all of its capabilities, it takes time to learn. There are some rather more technical pieces to it as well that require more specialized knowledge. Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

Scaling demo experiences. Production environments for each and every seller aren't an option, nor is taking the time to configure those individual environments. But building a demo experience that can be scaled to each seller, for their use case, their prospect/customer - branded and configured for them is monumental. Personally I love the leave behind use case and controlling that asset with expiration dates, gated welcome page, etc so the impression of the demo is lasting past the call. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

We're delighted to hear that Reprise is helping you scale demo experiences and create lasting impressions with leave behind assets. We understand that mastering all of its capabilities can take time, and we're dedicated to providing resources and support to help you leverage the full potential of the platform. Thanks Rocco!

Ashita S.
AS
Senior Director, Field Engineering Strategy & Scale
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reprise?

It's simple and it works. Their end goal is to help you do demos without being logged into a demo environment. Beats doing YouTube video recordings, screenshot guided documentation or PPTs etc hands down. We use it extensively not only on our website, in high volume PreSales scenarios (think SDR, BDR, SMB, Startup patches etc) and for internal training but also for Beta feature demos where the product isn't stable yet (our Product Managers and PreSales team love this). Also is a quick dirty way to get ready for tradeshows vs messing with (always awful) wifi trying to log into our demo environments. Also love the governance capabilities, we can crowdsource the creation of the content while maintaining a tight noose on quality by limiting review & approval/publish rights. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

I find myself wishing it had more features that helped with end to end top of funnel tracking for SDR ,BDR etc. I'm looking at Consensus for this but really hoping I don't need to go there because I like Reprise's tech a lot better. It's low maintenance and reduces the cost of updating assets like these significantly. Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

-AE demos without PreSales in the room

-Beta product demos

-Enablement (Internal & Customer)

-Guided walkthroughs for user onboarding

-Tradeshow kiosk prebaked demos

-Internal enablement on any new tools etc Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for your review, Ashita! It's great to see Reprise powering such a robust set of use cases within your organization. Your account team will follow up on the feature request you mentioned here -- we should be able to help with this.

AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reprise?

Simple Interface: Reprise boasts a user-friendly interface that requires minimal technical expertise. Click-and-type functionality allows for straightforward scenario building.

Branching Logic: Reprise allows for the creation of interactive demos with branching logic, enabling users to make choices and explore different scenarios.

Replay Analytics: Reprise offers a wide range of analytics that can be used to track user engagement, content performance, and overall demo effectiveness.

Sales, Marketing and Product teams likely use Reprise frequently to create and deliver product demos to potential customers. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Limited Animation Options: Lack of advanced animation capabilities. in some demos you can tell it`s click-through Review collected by and hosted on G2.com.

What problems is Reprise solving and how is that benefiting you?

Reprise allows your team to create interactive and engaging demos without requiring the immediate involvement of your solution architects. This frees them up to focus on their core tasks while still enabling your sales team to effectively communicate the value proposition to potential clients in the early stages. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thank you for sharing your positive experience with Reprise! We're always working on improving the quality and possibilities of what can be captured, and appreciate your feedback about animation.