REPAY
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REPAY
By Repay
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4.7 out of 5 stars
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REPAY Reviews & Product Details - Page 3

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REPAY Overview

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What is REPAY?

REPAY is your full-service payments provider for making and collecting payments. Through our secure all-in-one payments platform trusted by tens of thousands of clients, you can process customer and AR payments, automate outbound AP supplier payments and reduce risk without changing current processes. Our comprehensive payments platform enables clients to benefit from integrated omni-channel payment capabilities to increase cash flow, streamline workflows and reduce time spent by support staff and AP and AR teams. Securely accept customer payments from within your preferred management software 24/7/365, featuring online portal, text pay, mobile app and interactive voice response (IVR) capabilities. Without requiring assistance from you, customers can pay using credit or debit cards, ACH, eCash and digital wallets for a simplified payment experience. If you are collecting AR payments from business customers, take advantage of EMV chip functionality, multi-currency capabilities and Level 3 processing to help lower transaction costs. Additionally, we offer solutions to automate outbound payments to vendors and suppliers to reduce manual effort for AP teams, eliminate paper checks and streamline back-office processes. Featuring end-to-end visibility into the entire AP process, you know the moment a payment is made and when one is collected, all while managing vendor enrollment on your behalf. REPAY is seamlessly integrated with multiple leading business applications. If a prebuilt integration is not available, an API is available to develop a custom integration. Combining payment acceptance and AP automation solutions provides a single source for all reporting so you can spend less time managing and reconciling payments and more time growing your business. Reimagine payments and rediscover efficiency with REPAY. Anytime, Anywhere, Any Way Payments for Businesses and Customers: -Seamless omni-channel payment integrations -Card, ACH/EFT, eCash and Digital Wallets Payments -Tokenized and securely stored card data -PCI-DSS and Vertical-Specific Compliance -Instant Funds Disbursements -Phone/IVR, Mobile App, Text and Online Portal Payments -Rebate-Earning Virtual Cards for AP Payments -EMV chip functionality -Multi-currency capable -Level 3 Processing for B2B transactions-24/7 live US-based support

REPAY Details
Discussions
REPAY Community
Languages Supported
English
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Product Description

REPAY (NASDAQ: RPAY) is a payment technology provider that offers card and ACH processing, Instant Funding, automated outbound accounts payable functions, and online bill payment systems with web, text, mobile app, and IVR capabilities. With REPAY’s integrated omni-channel payment solutions, customers can pay and get paid anytime, anywhere. Learn more: www.repay.com

How do you position yourself against your competitors?

REPAY (NASDAQ: RPAY) is the premier full-service payment technology and processing provider for a variety of vertical markets. The REPAY payment platform provides direct integration to merchants’ core systems and provides access to a suite of payment technology products that help accelerate and streamline the payment flow. With REPAY’s integrated omni-channel payment solutions, customers can pay and get paid anytime, anywhere. Learn more: www.repay.com

Seller Details
Seller
Repay
HQ Location
Atlanta, US
LinkedIn® Page
www.linkedin.com
521 employees on LinkedIn®
Ownership
NASDAQ: RPAY
MC
Overview Provided by:
Megan Carswell

Recent REPAY Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Ease of use"
Fully integrated with our ERP- Acumatica
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"The best service you can get in processing"
Every part of the user experience is excellent. Very responsive sales agents, quick customer service team, and a general environment of collaborat...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Great experience"
Ease of use - interface is easy to use and intuitive. Support has always been responsive and helpful. Very transparent on costs and VCC rebates.
Read more
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REPAY Media

REPAY Demo - REPAY ERP and eCommerce Integrations
REPAY integrates with multiple leading ERP, eCommerce, CRM, POS, and Mobile applications
REPAY Demo - REPAY Omni-Channel Payments
REPAY's omni-channel solutions help payment data flow seamlessly between all payment channels – and seamlessly amongst any solution the business uses.
REPAY Demo - REPAY Payment Verticals
No matter your industry, we can help you deliver a simplified payment experience for your customers, saving your organization time and money. We can even integrate directly with your existing business applications, so payment acceptance, AP and AR automation, and customer messaging fit seamlessly...
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34 REPAY Reviews

4.7 out of 5
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34 REPAY Reviews
4.7 out of 5
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4.7 out of 5
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REPAY Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for REPAYQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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ND
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

Very competitive pricing and customer support Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Sometimes tech questions take awhile to get addressed. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

APS integrates easily with our Point of Sale system as well as online ordering. We love our current point of sale system, which was a great recommendation from the team at APS. Review collected by and hosted on G2.com.

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Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about REPAY?

Billing Trees has the most reasonable rates Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Can not think of anything that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Great Rates & Great Customer Service Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Payments are processed efficiently. Review collected by and hosted on G2.com.

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Verified User in Professional Training & Coaching
UP
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about REPAY?

As an owner of an EXTREMELY small business, I wear a LOT of hats. APS not only saves me money on processing, they make it easy. And, easy is good. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

There is no area of improvement that comes to mind. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

APS provides great customer service and can save you money! Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

For me, the biggest benefit is the cost savings. I switched from another vendor and have realized a substantial savings. And, from a cash flow perspective, this is key. Review collected by and hosted on G2.com.

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JN
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

Fast and friendly service with easy to use interface Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Nothing. Everything from the install to the daily use has been great. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

APS offered us a savings on our merchant fees, and easier integration with our accounting software. Review collected by and hosted on G2.com.

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Verified User in Logistics and Supply Chain
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

In the 3 months since we implemented APS payments we have seen double digit growth each month. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Reporting................................ Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Consider setting up another deposit account if you already accept credit cards. It will make the reconciliation easier. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Double digit growth in online payments Review collected by and hosted on G2.com.

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Sophia L.
SL
Accounts Receivable Associate
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

BillingTree have amazing customer service and when you contact them about an issue they're on it right away. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

As of lately, When I send an email to support@mybillingtree.com, I do not get a response in a timely manner - unless I call. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

I have noticed Pending transactions from time to time. I am able to call and get it resolved. Review collected by and hosted on G2.com.

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Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

The speed in which our new services were up and running Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I have no complaints at this time. No issues. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Many great service offerings to choose from. Credit card processing to gift card processing. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Providing credit card processing for our clients is just one more option they have at their disposal. Review collected by and hosted on G2.com.

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Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

We are a credit union and some of our member have cards with other institutions and prefer to make payments using those cards. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

So far there isn't anything we dislike about Billing Tree. the site is secure and does not store information. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Billing Tree is a great option offering services to their customers that are easy to use. Billing Tree has great customer service and responds quickly whenever we have had questions. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

easy solution for members who don't want to write a check or come to the credit union, they just give us a call and we can take and process the payment over the telephone. Review collected by and hosted on G2.com.

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Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

they get the answers that we need in a timely fashion without needing a lot of effort. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Some times it does take going through a few people to getting the right person to take care of the issue. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

There are no problems right now, just the naming of the web pays changes and we are not notified when they do. Review collected by and hosted on G2.com.

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RM
Vice President of Operations
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

Customer support and user friendly portal Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Error messages and/or time outs because might be related to internet service Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

They are our payment processing vendor. Helps with the tokenization with our collection software Review collected by and hosted on G2.com.

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REPAY