REPAY
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REPAY
By Repay
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4.7 out of 5 stars
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REPAY Reviews & Product Details - Page 2

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REPAY Overview

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What is REPAY?

REPAY is your full-service payments provider for making and collecting payments. Through our secure all-in-one payments platform trusted by tens of thousands of clients, you can process customer and AR payments, automate outbound AP supplier payments and reduce risk without changing current processes. Our comprehensive payments platform enables clients to benefit from integrated omni-channel payment capabilities to increase cash flow, streamline workflows and reduce time spent by support staff and AP and AR teams. Securely accept customer payments from within your preferred management software 24/7/365, featuring online portal, text pay, mobile app and interactive voice response (IVR) capabilities. Without requiring assistance from you, customers can pay using credit or debit cards, ACH, eCash and digital wallets for a simplified payment experience. If you are collecting AR payments from business customers, take advantage of EMV chip functionality, multi-currency capabilities and Level 3 processing to help lower transaction costs. Additionally, we offer solutions to automate outbound payments to vendors and suppliers to reduce manual effort for AP teams, eliminate paper checks and streamline back-office processes. Featuring end-to-end visibility into the entire AP process, you know the moment a payment is made and when one is collected, all while managing vendor enrollment on your behalf. REPAY is seamlessly integrated with multiple leading business applications. If a prebuilt integration is not available, an API is available to develop a custom integration. Combining payment acceptance and AP automation solutions provides a single source for all reporting so you can spend less time managing and reconciling payments and more time growing your business. Reimagine payments and rediscover efficiency with REPAY. Anytime, Anywhere, Any Way Payments for Businesses and Customers: -Seamless omni-channel payment integrations -Card, ACH/EFT, eCash and Digital Wallets Payments -Tokenized and securely stored card data -PCI-DSS and Vertical-Specific Compliance -Instant Funds Disbursements -Phone/IVR, Mobile App, Text and Online Portal Payments -Rebate-Earning Virtual Cards for AP Payments -EMV chip functionality -Multi-currency capable -Level 3 Processing for B2B transactions-24/7 live US-based support

REPAY Details
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REPAY Community
Languages Supported
English
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Product Description

REPAY (NASDAQ: RPAY) is a payment technology provider that offers card and ACH processing, Instant Funding, automated outbound accounts payable functions, and online bill payment systems with web, text, mobile app, and IVR capabilities. With REPAY’s integrated omni-channel payment solutions, customers can pay and get paid anytime, anywhere. Learn more: www.repay.com

How do you position yourself against your competitors?

REPAY (NASDAQ: RPAY) is the premier full-service payment technology and processing provider for a variety of vertical markets. The REPAY payment platform provides direct integration to merchants’ core systems and provides access to a suite of payment technology products that help accelerate and streamline the payment flow. With REPAY’s integrated omni-channel payment solutions, customers can pay and get paid anytime, anywhere. Learn more: www.repay.com

Seller Details
Seller
Repay
HQ Location
Atlanta, US
LinkedIn® Page
www.linkedin.com
521 employees on LinkedIn®
Ownership
NASDAQ: RPAY
MC
Overview Provided by:
Megan Carswell

Recent REPAY Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Ease of use"
Fully integrated with our ERP- Acumatica
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"The best service you can get in processing"
Every part of the user experience is excellent. Very responsive sales agents, quick customer service team, and a general environment of collaborat...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Great experience"
Ease of use - interface is easy to use and intuitive. Support has always been responsive and helpful. Very transparent on costs and VCC rebates.
Read more
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REPAY Media

REPAY Demo - REPAY ERP and eCommerce Integrations
REPAY integrates with multiple leading ERP, eCommerce, CRM, POS, and Mobile applications
REPAY Demo - REPAY Omni-Channel Payments
REPAY's omni-channel solutions help payment data flow seamlessly between all payment channels – and seamlessly amongst any solution the business uses.
REPAY Demo - REPAY Payment Verticals
No matter your industry, we can help you deliver a simplified payment experience for your customers, saving your organization time and money. We can even integrate directly with your existing business applications, so payment acceptance, AP and AR automation, and customer messaging fit seamlessly...
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34 REPAY Reviews

4.7 out of 5
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34 REPAY Reviews
4.7 out of 5
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4.7 out of 5
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REPAY Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for REPAYQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about REPAY?

Service, Stability, Compliance, Products Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Wish that the integration on certain products was a little easier with Ontario Systems Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Billingtree is a great partner for our industry and has great products. I have worked with other processors and Billingtree is by far the best. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Working on a payment portal. Billingtree is very good at staying in contact with clients and letting them know where things are at. Way better than anyone we have ever used before. Review collected by and hosted on G2.com.

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Verified User in Retail
UR
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about REPAY?

creating custom reports to get all the information needed on one report. Like the viewing and then downloading daily reports and then at month end as well, simply easy to export to excel. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

When we need to issue a credit to customer, seems more complicated or just happens rarely and has us questioning how to do it... each time Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Billing tree reporting downloading easy, so we are able to recognize the revenue sooner. Review collected by and hosted on G2.com.

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MF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

I love that I don't have to do double entry into my ERP system. The process for taking cards is so easy and there are so many ways to do it! I can take the payment directly to my ERP, from a wireless handheld or a bluetooth device so my customers cards never leave their sight. The cost savings are amazing to! Oh and the TEAM!!! Why do I have to pick just one? Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I wish there was a way to take a pre-payment on an account. We will often times have people come in and make a deposit before the order is completed in our system. Being able to take a payment as a deposit on account would be amazing! Also being able to send a text receipt would be great too! Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

If nothing else, at least give them a chance. They WILL save you money, but sometimes that is not enough. Their customer service is amazing, and the extra features and benefits, like payment portals and Click To Pay are worth an hour of your time. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Our biggest issue prior to APS was with reconciliation. It was very difficult to track credit cards as they were being taken and then have to re-enter them not only to our deposits entry, but to the customer account as well. Between being able to take credit cards directly in our ERP, and the reports available, our bank reconciliation has gone from several hours to around 30 minutes. Review collected by and hosted on G2.com.

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RL
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

APS makes setting up your account quick and painless. The services they offer are simple to use and are flexible to fit our companies needs. There are several credit processing tools available that I did not know they had but use all of the time. I would highly recommend them to anyone. Thanks for the help to Bobbi and APS Payments. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Nothing, the setup was easy and the service is great. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

I would highly recommend APS Payments for any business for credit processing needs. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

We enjoy lower fees with APS, we had help setting up our wireless card processor, and we have many other tools in the office to use as needed. Review collected by and hosted on G2.com.

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Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about REPAY?

In 2014, Billing Tree made a multi-step onboarding process digestible and achievable, guiding us through all the required paperwork & setup.

When needed, Billing Tree account managers / representatives are always responsive to questions via phone / email. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Nothing, simply a great service organization. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

The need for a competitively priced reliable payments processor.

Always get prompt replies to questions.

It just works. Review collected by and hosted on G2.com.

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AK
Small-Business(50 or fewer emp.)
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Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about REPAY?

Great Customer Service , rates very competitive Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Nothing I dislike, service and software solutions are well designed Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Seemless integration to Acumatica and Accountmate, rate savings Review collected by and hosted on G2.com.

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SC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

Acumatica Integration and easy to use so Review collected by and hosted on G2.com.

What do you dislike about REPAY?

No being able to use the customer interf Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

APS Payment is easy to use, has a great integration with Acumatica, reducing data entry and errors. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Less data entry since the merchant service is linked to our Accounting software and less worry about PCI compliance and have our customers credit card information encrypted. Review collected by and hosted on G2.com.

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CB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about REPAY?

it is very easy to reach someone, by phone or email if I need assistance. The team members are always very knowledgeable and very prompt. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

The reports could be a little bit easier to use. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

They have a great team and they make the process easy Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

I have a better understanding of how the credit card processing works and how it interfaces with other applications, thanks to Bobbi and her team. Review collected by and hosted on G2.com.

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Matt B.
MB
Customer Relations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about REPAY?

Quick turnaround if an issue arises. Team of experts. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Given it is a new product in SAP for credit card payments. There have been quite a number of issues. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Highly recommended, especially if your company uses SAP! Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Kinks directly within SAP. It tends to clash with other add-ons. Its really fast for me to process payments! Review collected by and hosted on G2.com.

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Verified User in Banking
UB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about REPAY?

Ease of use, helpful staff, easy for customers to use, affordability Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I dislike nothing about this product. It is incredibly user friendly and we love this product. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Bringing better functionality to our customers by accepting card payments on both our website and by telephone Review collected by and hosted on G2.com.

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