Remote Reviews (4,691)

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Remote Reviews (4,691)

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4.5
4,691 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and responsive support of the platform, highlighting how easy it is to navigate and manage tasks like payroll and time off. Many appreciate the seamless onboarding process and the ability to access all necessary documents in one place, making their work experience smoother. However, some users note that support response times can be slow during busy periods.

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Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy-to-Use, Reliable HR Platform with Prompt Support"
4/5
What do you like best about Remote?

The interface is easy to use, and the support team is very prompt. All HR features are integrated and work with slack, it helps me understand whats required of me by HR and all information I require is very accessible and is very reliable as a platform. I do not pay for remote.com but my employer does. Review collected by and hosted on G2.com.

What do you dislike about Remote?

There is nothing specific that I dislike but if the support could open in a new window that will be nice. Review collected by and hosted on G2.com.

Nagaraju G.
NG
Nagaraju G.
Executive
Enterprise (> 1000 emp.)
"Exceptional Support Makes Remote a Top Choice"
5/5
What do you like best about Remote?

I like Remote's prompt and professional employee support. They effectively addressed my queries about health insurance and meal allowance with clear explanations and ensured my concerns were fully resolved. I appreciate their smooth communication and commitment to providing a positive employee experience. The prompt and effective support gives me confidence that any issues or questions I have will be handled quickly and professionally, reducing stress and making the overall experience more reliable and trustworthy. Their excellent customer support and efficient service are why I would definitely recommend Remote. The initial setup was also very easy and straightforward, with clear instructions that allowed me to get started quickly without any difficulties. Review collected by and hosted on G2.com.

What do you dislike about Remote?

At this time, I do not have any significant dislikes. Review collected by and hosted on G2.com.

Sejal A.
SA
Sejal A.
Processing clerk
Mid-Market (51-1000 emp.)
"User-Friendly App with Great Support"
5/5
What do you like best about Remote?

Remote has been doing an excellent job. The app is very easy to use, payments are always on time, and their communication is amazing. Whenever there’s an issue, their team responds quickly and provides a fast resolution. Truly a reliable and smooth experience! Review collected by and hosted on G2.com.

What do you dislike about Remote?

Honestly, there’s nothing major to dislike about Remote. Everything works smoothly, and any small issues are resolved quickly by their support team. Review collected by and hosted on G2.com.

José Manuel M.
JM
José Manuel M.
IT, Sales And Marketing Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Facilitate Labor Management with 24/7 Support"
4.5/5
What do you like best about Remote?

I love having all my work information and processes like vacation requests or sick leave under one interface. The ease of use and transparency in handling my work data are excellent. I appreciate the 24/7 support provided by human agents, not just automated interactions. Every time I've had questions or needed feedback, they have attended to me promptly with the best willingness to resolve each case. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Everything has been excellent so far Review collected by and hosted on G2.com.

Leigh Anastasia M.
LM
Leigh Anastasia M.
Customer and billing support agent
Computer Games
Mid-Market (51-1000 emp.)
"Efficient Payment Solution with Room for Improvement"
3/5
What do you like best about Remote?

I think the support team at Remote is excellent. The platform is very strong on tax compliance and provides multiple payment options. I also like how straightforward the invoicing features are, especially when it comes to logging and marking time or overtime, which makes it easier for my salary to be paid on a monthly basis. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I feel like remote payments are sometimes a bit more delayed compared to other platforms we’ve used before. I also don’t like that there isn’t a more advanced option for contractors. On top of that, there seems to be less loyalty or fewer perks than with other companies or platforms that offer more discounts and a wider variety of options. I really feel like they could improve in these areas. Review collected by and hosted on G2.com.

Stanislav K.
SK
Stanislav K.
Group UX researcher
Mid-Market (51-1000 emp.)
"Remote Makes Onboarding and Payroll Fast, Smooth, and Reliable"
4.5/5
What do you like best about Remote?

Remote has been a game-changer for our team. The platform is incredibly intuitive and easy to use — onboarding was smooth and we were up and running within days. The chatbot support is genuinely helpful and responsive, and whenever we needed to reach a human agent, response times were impressively fast. Salary payments are processed quickly and reliably, which gives both our team members and finance department real peace of mind. The onboarding experience for new hires is one of the best I've seen in an HR tool. Review collected by and hosted on G2.com.

What do you dislike about Remote?

There's not much to dislike after a month of use. The reporting dashboard could offer a bit more customization for power users, and occasionally the chatbot needs to hand off to a human agent for more complex queries. These are minor points in an otherwise excellent product. Review collected by and hosted on G2.com.

Kingsley Chika C.
KC
Kingsley Chika C.
Geospatial Data Scientist
Enterprise (> 1000 emp.)
"Streamlines Contractor Management Seamlessly"
4.5/5
What do you like best about Remote?

I appreciate how Remote helps me manage my activities more effectively, offering a streamlined platform where I can handle invoices, time off, tracking, help support, and my profile all in one place. Their swift response and follow-up, especially on important requests like contract verification, make it easy for me to access what I need without delays. I also like the flexibility of being able to manage my work seamlessly through both their web and app platforms, ensuring everything I need as a contractor is conveniently in one app. This convenience and reliability really stand out for me. Review collected by and hosted on G2.com.

What do you dislike about Remote?

As a new contractor on the Remote platform, I expected there would be at least a one-hour call or virtual meeting for new contractors through the app. This would give us the opportunity to ask questions since there are clarifications that may not be fully addressed through chat. Having an onboarding session would make the transition smoother and help contractors understand the platform more efficiently. No, for now, I want an onboarding session where I could ask some questions like time tracking, invoices, time off, which I feel is not completely captured on the contract. I have no idea it could be used with other tools or software and that is why the onboarding call is important. Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Seamless Onboarding and Local Compliance"
4.5/5
What do you like best about Remote?

Having the option to use a contract that aligns with the laws of your current country truly makes a significant difference. I was able to get hired quickly and didn’t have to worry about handling a mountain of paperwork. Review collected by and hosted on G2.com.

What do you dislike about Remote?

For now I didn't encounter any issue, the onboarding when you don't know about the product is a bit impressive I was wondering the whole time if I was truly going to have a french permanent contract or not in the end, but that's probably nit picking Review collected by and hosted on G2.com.

Céline D.
CD
Céline D.
VP People
Mid-Market (51-1000 emp.)
"Intuitive Solution for Global Employee Management"
4/5
What do you like best about Remote?

I really appreciate using Remote because it allows me to easily engage talents in countries where I don't want to create a legal entity. It gives me access to talents I wouldn't otherwise have access to. It offers a peaceful management since I know that Remote takes care of all the legal and administrative aspects in these countries whose legislation I am not familiar with. The platform is quite intuitive and offers many interesting features for tracking employees. I can log in at any time to check the processes for each employee, track leave, and view pay slips. I also have access to a multitude of information sources by country, which helps me easily answer my employees' questions. The integrated chat on the platform is also very useful, and I appreciate that the support team is very responsive, answering our questions by email very quickly. Review collected by and hosted on G2.com.

What do you dislike about Remote?

So there is an AI chat that seems to be included in it, but I don't really understand what it does because overall I never get a response. And I think the navigation in the menus is a bit confusing, there are a lot of options and it's not always easy to find your way back to what you're looking for. The documentation, there is a lot of it but sometimes we would like to have a tool that allows us to find the precise information we are looking for more quickly. They are still quite expensive. Review collected by and hosted on G2.com.

Fernando Manuel G.
FG
Fernando Manuel G.
L2 Retail Support Engineer
Mid-Market (51-1000 emp.)
"Effortless Onboarding and Excellent HR Solutions"
5/5
What do you like best about Remote?

I use Remote to work as an employee, and it helps resolve all types of issues in a timely manner, always having an answer. First, I was afraid of using and getting hired through an online HR platform, but it has met all my expectations. It's easy to get in contact with an agent. The features that I like the most are the AI assistant, timesheet handling, managing leaves, and how fast you get onboarded. The AI assistant helps employees and managers quickly find HR information, understand company policies, and complete common tasks without needing to contact HR, reducing response times and improving the overall employee experience. Timesheet handling simplifies tracking work hours, reviewing submissions, and ensuring payroll accuracy, reducing manual effort and maintaining compliance with company policies. Leave management gives employees an easy way to request time off while providing managers with a clear approval workflow and visibility into team availability. Quick onboarding streamlines the process of bringing new employees into the company, automating document collection, compliance tasks, and account setup, allowing new hires to become productive faster. The initial setup was straightforward and well-organized, creating a positive first impression and making starting my new role much easier. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Nothing Review collected by and hosted on G2.com.