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Relatient
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Relatient
By Relatient, Inc.
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4.8 out of 5 stars
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Relatient Reviews & Product Details - Page 3

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Relatient Overview

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What is Relatient?

At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best-in-class patient self-scheduling and centralized scheduling with modern two-way patient communication tools to provide better access for patients, better utilization for providers, and better outcomes for all. For more information or to schedule a demo, visit www.heydash.com.

Relatient Details
Discussions
Relatient Community
Languages Supported
English, French, Spanish
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Product Description

RELATIENT mobilizes existing, real-time healthcare data to automatically build relationships and promote loyalty with the healthcare consumer, drive compliance and adherence, boost revenue, lower costs, and build lasting relationships like no other Patient Engagement and Messaging platform.

How do you position yourself against your competitors?

Relatient is the KLAS rated #1 vendor for 2020 Patient Outreach with the more features and functionality to automate messaging and workflows at all points along the patient journey for care.

Seller Details
Seller
Relatient, Inc.
Year Founded
2012
HQ Location
Franklin, TN
Twitter
@Relatient
1,136 Twitter followers
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®
Trevelino K.
TK
Overview Provided by:
Trevelino Keller

Recent Relatient Reviews

RG
Rodolfo G.Enterprise (> 1000 emp.)
5.0 out of 5
"Excellent and responsive vendor"
Relatient is a very pro-active, client centered oragnization. They are responsive to our needs and requests and will try theor best to accommodate,...
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Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great for helping patients remember"
Easy to change outgoing message and update clinic requirements
Read more
MC
Monique C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to work with and very adaptable."
We have been very pleased with Relatient. The customer service is outstanding. It has allowed my staff to focus more on the patients needs and les...
Read more

Relatient Pricing

Pricing for Providers
Contact Relatient for a Quote
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Relatient Media

Relatient Demo - Solutions Across the Entire Patient Journey
People made big investments in patient portals and those are some secure places that just aren’t being accessed very much. So, augment that with a good patient communication platform. That can make it easy for the patient, to be driving them through texts and voicemails and e-mails easily to the ...
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27 Relatient Reviews

4.8 out of 5
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27 Relatient Reviews
4.8 out of 5
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4.8 out of 5
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Overall Review Sentiment for RelatientQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Office Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Relatient?

Relatient's systems are easy to use, their support is great and the results are fantastic Review collected by and hosted on G2.com.

What do you dislike about Relatient?

There is nothing that we dislike about the system Review collected by and hosted on G2.com.

What problems is Relatient solving and how is that benefiting you?

No show rates are lower and the number of online reviews have increased with most of them being positive reviews. Review collected by and hosted on G2.com.

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Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Relatient?

I like that it is compatible with our EMR software, reducing added work. Review collected by and hosted on G2.com.

What do you dislike about Relatient?

Waiting on the Marketing program to also integrate with the EMR Software we use. Review collected by and hosted on G2.com.

Recommendations to others considering Relatient:

It really combines patient communications and marketing while integrating with our EMR Software. A great on-stop-shop! Review collected by and hosted on G2.com.

What problems is Relatient solving and how is that benefiting you?

Saved admin time. Multiple ways to reach out to our patients and get them involved on the appointment process from confirmations to surveys about their time with us. Review collected by and hosted on G2.com.

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DG
Operations Manager
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Relatient?

Relatient is very customer oriented. They provide exceptional service and any questions or concerns are taken care of immediately. I would highly recommend them! Review collected by and hosted on G2.com.

What do you dislike about Relatient?

Not one thing, you're great! Thanks! Review collected by and hosted on G2.com.

Recommendations to others considering Relatient:

You will get a system that follows through and gives you bang for your buck! Review collected by and hosted on G2.com.

What problems is Relatient solving and how is that benefiting you?

Appointment reminders are delivered promptly. Using MD Pay has been a godsend! Wouldn't use anything else! Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Relatient?

Support is good when we have an issue. Allscripts seems to be the issue when we have one. Review collected by and hosted on G2.com.

What do you dislike about Relatient?

Allscripts response back to your group to resolve an issue Review collected by and hosted on G2.com.

What problems is Relatient solving and how is that benefiting you?

No Show rates reduced Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Relatient?

I love the survey system and the communication between Relatient and EMA. Review collected by and hosted on G2.com.

What do you dislike about Relatient?

I feel like the website for subscribers is a little bulky. I can never get my login to the portal to work. Review collected by and hosted on G2.com.

What problems is Relatient solving and how is that benefiting you?

We are able to see patients that confirm and cancel appointments based on their phone calls and refill those cancelled appointment times. Review collected by and hosted on G2.com.

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AD
Practice Adminstrator
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Relatient?

Great product, service and works efficiently Review collected by and hosted on G2.com.

What do you dislike about Relatient?

Nothing to report. Very happy w/ Relatient. Review collected by and hosted on G2.com.

What problems is Relatient solving and how is that benefiting you?

No problems Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Relatient?

Relatient is very quick with responses from support. Review collected by and hosted on G2.com.

What do you dislike about Relatient?

You have to contact their support to make most changes. Also their MD Pay software seems to be down a lot. Review collected by and hosted on G2.com.

What problems is Relatient solving and how is that benefiting you?

We use relatient for appointment reminders and for billing. Review collected by and hosted on G2.com.

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