Rejoiner Reviews & Product Details - Page 3

Rejoiner made integration and transition from our old ESP a breeze. Their communication and thorough explanations during the technical and design phases helped everything run smoothly. Review collected by and hosted on G2.com.

Adding new contacts to lists can be laborious especially if the upload file is not 100% perfect. Review collected by and hosted on G2.com.

The most helpful part about Rejoiner is the email reporting and the automation. Review collected by and hosted on G2.com.

The biggest issue is the usability in regards to design, it is a little bulky Review collected by and hosted on G2.com.

The team at Rejoiner has, time and time again, customized solutions to meet our needs. That's on top of a top-notch email platform Review collected by and hosted on G2.com.

I have yet to run into any negatives with the Rejoiner team. Review collected by and hosted on G2.com.

The customer support, ease of use, and ROI Review collected by and hosted on G2.com.

Compatibility of emails on specific devices Review collected by and hosted on G2.com.

We work with Rejoiner on Cart Abandonment & Broadcast campaigns and are consistently pleased with their testing, creatives, and collaboration. Review collected by and hosted on G2.com.

We don't have any complaints but feel the reporting functionality could be easier to navigate. Review collected by and hosted on G2.com.

One on one account management, fast support and target driven. Review collected by and hosted on G2.com.

This isn't a downside but it'd be awesome for Rejoiner to support SMS marketing one day. Review collected by and hosted on G2.com.

Rejoiner makes developing emails easy and quick. Now that the templates are set up all I have to do is change a couple graphics and label the categories I want to display. Rejoiner pulls it all together. Review collected by and hosted on G2.com.

I few minor hick ups not being able to link to a product. This is random and only happens on ocassion. Review collected by and hosted on G2.com.

Quick response time, great understanding our business and technology needs. Review collected by and hosted on G2.com.

That we don't have the bandwidth to engage more with Rejoiner. Review collected by and hosted on G2.com.

The Rejoiner platform is intuitive and easy to use. It takes care of the problems I don't want to think about and organizes everything I need in silos, which really helps keep everything clean. It's super easy to build Journeys and designing emails in either HTML or drag and drop is on par with any other ESP I've worked with. The features are exactly what our enterprise sized company needs. Above all, the reason I chose Rejoiner is the customization to your service at any time. They do a great job working with you on creating one off emails or setting up journeys or segments. Anytime I've run in to any trouble or needed help they've been there to assist us. I've worked with a lot of ESPs where you have to deal with dozens of people to get any help, that has not been the case with Rejoiner. Its what set them apart from the other 10 services we looked at. Review collected by and hosted on G2.com.

Although the reporting is more than enough, I do wish there was more reporting on lists over time. It also took a while to get some of our core email journeys and segments built and working, but to be fair that was mostly on our side because of the extreme customizations that can happen with our products. Review collected by and hosted on G2.com.

There were two parts of Rejoiner’s offering that I liked best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templates for a new product line, the Rejoiner team quickly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years. Review collected by and hosted on G2.com.

Reporting extracts have been our only challenge with the Rejoiner platform. With that said, it’s likely just given to our breadth of transactional/session data that by nature is going to be timely to extract so that we can import into other marketing automation systems that we leverage. Would love to see more direct integrations to see these workflows made easier. Review collected by and hosted on G2.com.