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Regpack Reviews & Product Details - Page 6

Regpack Overview

What is Regpack?

Regpack is a leading client onboarding and payment platform trusted by over 7,000 organizations worldwide. Regpack allows you to control the full lifecycle of your business, from registration to attendance, integrated online payments, and reporting tools for your whole team. We offer payment processing as low as 2.1%, a simple interface, powerful business tools, all at an affordable monthly cost. Start today and see the results of our leading all-in-one client management solution.

Regpack Details
Languages Supported
English
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Product Description

Online event registration, payment processing and data gathering application with powerful business logic, statistics and reporting.

How do you position yourself against your competitors?

Regpack is the only registration system that can perform very complex logic to make sure that your users see only the things that matter most to them.

Organizations that use Regpack include the Super Bowl, Stanford, Goodwill, 2,000+ summer camps, and more than 5,000+ organizations.

If you want to give your users the best experience and make sure that they are flying through your process, give Regpack a try!


Seller Details
Seller
Regpack
Year Founded
2009
HQ Location
Oakland, CA
Twitter
@regpack
942 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®

Edgar C.
EC
Overview Provided by:
VP of Business Development at RegPack

Recent Regpack Reviews

DyNexus R.
DR
DyNexus R.Small-Business (50 or fewer emp.)
0.5 out of 5
"A good idea poorly executed"
The system is very versatile. It can accommodate complex offerings.
AS
Angela S.Mid-Market (51-1000 emp.)
0.5 out of 5
"Unfortunately they did not perform as promised."
They asked us what we wanted to build. Unfortunately they did not follow thorugh with it's practicality of use.
JM
Judson M.Small-Business (50 or fewer emp.)
4.0 out of 5
"There is a learning curve but the Regpack System but the support team are awesome!"
The Regpack system is very intuitive and easy to learn.
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Regpack Media

Regpack Demo - Client Management
Easily view all clients and data in an easy-to-use back end interface. Click any name to get a pop-out side panel with contact details, form data, list of orders, and payments. Make comments and send emails as well.
Regpack Demo - Products
Easily showcase your offerings including merchandise, date based sessions, recurring billing options, subscriptions, and more.
Regpack Demo - Payment Management
Easily view and manage payments from clients. View upcoming payments for those on payment plans and recurring products. Easily filter and download payment reports right from the back end.
Regpack Demo - Autobill
It's easy to create custom billing plans for your clients. Trigger plans based on product selection, or simply offer different payment plan options with fixed due dates, deposits, and more.
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74 Regpack Reviews

4.0 out of 5
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74 Regpack Reviews
4.0 out of 5
74 Regpack Reviews
4.0 out of 5

Regpack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for RegpackQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
DR
Manager
Music
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Regpack?

Our registration process is complicated, We must not only check references and take payments, but have the ability to accept or deny participants. We need robust reporting fro organizing our participants. RegPacks is the only software I've used yet that does it all. Furthermore, their staff is incredible helpful and quick to respond to our needs (Carina Salazar especially). Review collected by and hosted on G2.com.

What do you dislike about Regpack?

Not a thing. Their interface is clean and organized. The ability to build like legos any sort of system needed is fantastic. Review collected by and hosted on G2.com.

Recommendations to others considering Regpack:

RegPacks gives you the tools and help to build the exact right system for you. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

The ability to have participants apply, then accept or reject an applications, and then continue with registering for our events. Taking payments, instantly adjusting payments on the back end, and customizing payment plans have been easy with RegPacks. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Regpack?

This has streamlined our mission trip applications immensely. I love the filters, reports, and the ability to customize every aspect of every form. That's wonderful! I love having the control that we have on our end so we don't have to call a tech every time we want to make a small change. I really like the email feature and the ability to use tokens and automate things. There are so many great features!! Review collected by and hosted on G2.com.

What do you dislike about Regpack?

The ability to have applicants upload forms is helpful, but could definitely be improved on the receiving side. Right now it is very cumbersome to find uploaded forms and to download them.

The payment processor Regpack partners with, BlueSnap, is pretty expensive and their reports are not very user-friendly. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

This has saved us so much time and paper!! No more 15-page applications, no more chasing people down to retrieve endless documents. It's so wonderful to just be able to direct them online and then it's right at our fingertips! Review collected by and hosted on G2.com.

RB
Campus Staff
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
(Original )Information
What do you like best about Regpack?

I like that it’s a great option for people to sign up for an event and it will ask them to pay and keep all the info in one place. Review collected by and hosted on G2.com.

What do you dislike about Regpack?

I dislike that it feels tricky to learn how to use as someone running the retreat or event. It’s easy for the person signing up less so for who is checking the stats. Review collected by and hosted on G2.com.

Recommendations to others considering Regpack:

Take the time to teach your staff how to use it. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

Instead of using google forms it allows all our info to be in one place Review collected by and hosted on G2.com.

DS
Chapter Director
Religious Institutions
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Regpack?

Regpack is a very efficient system for an affordable price. The staff are very easy to work with and helpful to setting up your forms as well as answering questions. The system is the best system that I have worked with for the price. Review collected by and hosted on G2.com.

What do you dislike about Regpack?

The email system could be improved, so that you can know when an email address is bad. Also, it would be good to have the ability to know if an email was opened. Review collected by and hosted on G2.com.

Recommendations to others considering Regpack:

Best product for the best price. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

We use Regpack for our online system registration. I have found it convenient for tracking campers and money and requesting payments. It has allowed us to track those that need to make a payment easily. Review collected by and hosted on G2.com.

Sammi L.
SL
Asst. Camp Director
Individual & Family Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Regpack?

Regpack can be accessed from anywhere, is extremely customizable, and easy to use and learn for both our users and admin. The system's communication features have allowed us to better communicate with all our families, staff, and doctors which has facilitated our organization serving more kids in a safer, quicker manner than ever before. Review collected by and hosted on G2.com.

What do you dislike about Regpack?

Occasionally the support team takes a little longer to respond, but on the whole someone is always there to help. Glitches can sometimes be frustrating, but they are minor and quickly addressed. Review collected by and hosted on G2.com.

Recommendations to others considering Regpack:

They are a smaller company who likes working with their customers to find out what they actually need and use on a daily basis. They are always working to make my life easier. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

We give our doctors and nurses access to camper information for medical review instantly. This has, without a doubt, allowed us to provide a higher level or care and communication between our families, and make them feel more comfortable sending their child with heart disease to an overnight camp for the first time ever. Review collected by and hosted on G2.com.

Amy W.
AW
Student Ministries Coordinator
Religious Institutions
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Regpack?

Discovering Regpack and it’s ability to handle our summer camp signups was truly an answer to prayer. It has been the best thing that has happened to me as an admin.

I am able to keep track of fundraising discounts for each camper (+/- 275), send email reminders for upcoming payments, collect payments via auto bill pay and SO MUCH MORE. The best thing about Repack is that my campers (or rather their parents) are able to log in, and on their own, see any updated discounts they have earned, or make a payment. We found Regpack 3 years ago after launching our summer camp sign ups with a different software company. After our launch, we quickly realized the other vendor could not handle our needs. I scoured the internet for a better solution and found Regpack! They have been the PERFECT solution for us. Review collected by and hosted on G2.com.

What do you dislike about Regpack?

Little glitches in the software. Also, it’s also sometimes challenging to communicate questions and/or issues via email. Review collected by and hosted on G2.com.

Recommendations to others considering Regpack:

If you are collecting payment for summer camp, look no further. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

We use Regpack to keep track of our complex summer camp sign ups and fundraisers. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Regpack?

My favorite thing about Regpack is that I can access it anywhere. All of the information I need is stored in one convenient place and it is very customizable. Review collected by and hosted on G2.com.

What do you dislike about Regpack?

I wish that the search feature was a little easier to use. You can only search by first or last name. If you input both you get nothing and I wish you could search by other fields in the system, like by phone number. Review collected by and hosted on G2.com.

Recommendations to others considering Regpack:

Regpack is so easy to use! It almost manages its self. The company originally creates your systems and then you can easily customize it to fit your needs. Any time I have had a question or complaint they are quick to assist and have even created solutions to some of my issues in newer versions. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

We use Regpack for all of our registration needs. We have two separate systems one for all of our campers to register for their desired camp and the other as a way to manage our volunteers and staff applications. Review collected by and hosted on G2.com.

Celia C.
CC
Teacher, MS Technology / Director, Summer Programs
Education Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Regpack?

The support staff were super helpful with moving into my new year of camps, keeping me from having to reinvent the wheel. On a daily basis, I especially love that Regpack allows me to update parents' choices for their summer campers, adding additional products (i.e., weekly camps, for us) or making refunds so easy. Review collected by and hosted on G2.com.

What do you dislike about Regpack?

I've found some of the reporting features a little tricky to master, but that's really all I'd tweak if I could. Review collected by and hosted on G2.com.

Recommendations to others considering Regpack:

Regpack's wonderful staff will help you every step of the way ~ your future-self will so thank you for moving to Regpack if you are trying to improve your summer camps registrations. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

Repack makes me seem like I have a full staff, even though I'm a one-person administration, helping me a lot (!) with accounting, collections, reporting, and more. Review collected by and hosted on G2.com.

Jennifer F.
JF
Independent Consultant
Consumer Goods
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Regpack?

I like that I have all of my campers information in one central locations. I can print a report on basically any information that I'm looking for. Review collected by and hosted on G2.com.

What do you dislike about Regpack?

I wish there was a feature to print all forms in bulk. Some of the reports printed in CSV are cluttered. There are sometimes several steps to go through to get to what I need. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

All of our campers are in one central location. Emailing is streamlined. Funds are processed automatically. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Regpack?

The interface is very user friendly. I am able to access reports easily and am able to apply multiple reports to various products. I also like that I can sort and filter based on age, gender, interest, requests, etc. Review collected by and hosted on G2.com.

What do you dislike about Regpack?

There are times when the program itself glitches and works better when running in Explorer rather than Google Chrome. Review collected by and hosted on G2.com.

Recommendations to others considering Regpack:

People considering Regpack should be aware that there is a solid user interface both on the front end and the back end. I find that the program allows for a variety of queries and reports for everything from financials to logistics. The program is very easy to learn and master. Review collected by and hosted on G2.com.

What problems is Regpack solving and how is that benefiting you?

I am finding that it is easy to track participants for events. I am able to track whether all forms and moneys have been submitted and paid. I am able to sort registrants based on a variety of fields. When planning a program that involves participant allergies, I am able to - at a glance - see what the needs are for each participant to ensure safety for all. Review collected by and hosted on G2.com.