Redtail Technology Features
What are the features of Redtail Technology?
Content
- Automation
Platform Additional Functionality
- Pre-Built Connectors
- Dashboard
- Cloud
- Mobility
Platform Reporting and Analytics
- Reporting
Customer Support
- Case Management
- Customer Support Portal
- Knowledge Base
- Support Analytics
Marketing Automation
- Campaign Management
- Lead Management
- Marketing Analytics
Sales Force Automation
- Pipeline Management
- Task Management
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Redtail Technology Categories on G2
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Content
Automation | As reported in 52 Redtail Technology reviews. Automates some or all operation related tasks | 73% (Based on 52 reviews) |
Text Messaging
Bulk SMS | Enables users to send mass text message campaigns | Not enough data | |
Two-Way Text Messaging | Facilitates two-way text messaging to encourage consumer engagement and loyalty | Not enough data | |
Text Scheduler | Provides the ability to schedule single or bulk text messages to recipients on a specific date and time | Not enough data | |
Automatic Replies | Provides automatic text message replies to recipients | Not enough data | |
Automatic URL Shortening | Provides automatic URL shortening to use less characters via text | Not enough data | |
MMS Marketing | Sends out multimedia via text messages, such as coupons, pictures, and audio | Not enough data | |
Personalization | Offers features for personalizing text messages based on customer information or past behavior | Not enough data | |
Transactional SMS | Allows users to establish automated workflows and triggers to deliver transactional text messages | Not enough data |
Platform Additional Functionality
Pre-Built Connectors | As reported in 40 Redtail Technology reviews. Provides useful pre-defined data connections to important external systems and applications. | 73% (Based on 40 reviews) | |
Dashboard | Has a centralized dashboard for users to interact with This feature was mentioned in 60 Redtail Technology reviews. | 86% (Based on 60 reviews) | |
Cloud | As reported in 44 Redtail Technology reviews. Provides a cloud based version of the platform | 80% (Based on 44 reviews) | |
Mobility | Based on 50 Redtail Technology reviews. Is accessible from a mobile device and by users on the go. | 78% (Based on 50 reviews) | |
Messaging | As reported in 33 Redtail Technology reviews. Contains in-application messaging abilities | 66% (Based on 33 reviews) |
Platform Reporting and Analytics
Reporting | Provides analytics tools that reveal important business metrics and track progress. This feature was mentioned in 43 Redtail Technology reviews. | 84% (Based on 43 reviews) | |
Forecasting | As reported in 30 Redtail Technology reviews. Provides sales forecasting and modeling capabilities based on historical data. | 67% (Based on 30 reviews) |
Customer Support
Case Management | As reported in 44 Redtail Technology reviews. Contains customer request handling functionality and issue tracking. | 84% (Based on 44 reviews) | |
Customer Support Portal | Based on 47 Redtail Technology reviews. A portal through which customers can access the knowledge base as well as ask questions, place orders, raise issues, and more. | 80% (Based on 47 reviews) | |
Knowledge Base | An information repository for customers to get self-service answers to their questions. This feature was mentioned in 51 Redtail Technology reviews. | 82% (Based on 51 reviews) | |
Support Analytics | As reported in 43 Redtail Technology reviews. Allows users to conduct analysis on support activities. | 82% (Based on 43 reviews) |
Marketing Automation
Campaign Management | Provides email marketing campaign management functionality. 34 reviewers of Redtail Technology have provided feedback on this feature. | 74% (Based on 34 reviews) | |
Lead Management | Based on 41 Redtail Technology reviews. Contains lead tracking and management capabilities. | 78% (Based on 41 reviews) | |
Marketing Analytics | Contains analysis tools to provide insights on marketing campaign effectiveness. 34 reviewers of Redtail Technology have provided feedback on this feature. | 68% (Based on 34 reviews) |
Sales Force Automation
Pipeline Management | Manages sales pipelines from prospecting to close. 38 reviewers of Redtail Technology have provided feedback on this feature. | 72% (Based on 38 reviews) | |
Task Management | Based on 46 Redtail Technology reviews. Manages sales force tasks, assigning tasks and distributing work. | 85% (Based on 46 reviews) | |
Product and Price List Management | Based on 28 Redtail Technology reviews. Contains a product catalogue and price list for salespeople to pull from. | 61% (Based on 28 reviews) | |
Quote and Order Management | Provides custom quote creation functionality. This feature was mentioned in 28 Redtail Technology reviews. | 61% (Based on 28 reviews) | |
Contract Management | Manages the entire contract process, from creation and negotiation to signing. 30 reviewers of Redtail Technology have provided feedback on this feature. | 71% (Based on 30 reviews) |
SMS Platform
Reporting | Provides pre-built or customizable performance reports | Not enough data | |
Automation | Automates tasks and features for added convenience | Not enough data | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding | Not enough data | |
Text-to-Landline | Text enables landline phones so users can receive text messages sent to an existing business number | Not enough data | |
Short Codes | Provides businesses with 5- to 6-digit short codes for running text marketing campaigns | Not enough data | |
API Integration | Facilitates the integration of text messaging into existing business applications through an SMS gateway API | Not enough data |
Functionality
Compatibility | Compatible with all major email providers such as Outlook and Gmail that use IMAP/POP and SMTP protocols. | Not enough data | |
Sort and Filter | Sort and filter files in emails by fields like Folder, Date, Content, Subject, etc. | Not enough data | |
Conversion | Convert emails to multiple email formats (PST) and document formats (PDF). | Not enough data |
Usability
Batch Handling | Backup webmail accounts in batch. | Not enough data | |
Automated Scheduling | Automate email backup service to save data. | Not enough data | |
Granular Retention Management | Enable administrators to define retention policies for email content and metadata, and automate complex rules for administrative retention and user archive retention. | Not enough data |
Reliability
Cloud-to-cloud Backup | Cloud-to-cloud backup to eliminate the need for on-premise hardware. | Not enough data | |
Address detection | Automatically detect the email server address or users can add it manually. | Not enough data | |
Security | Tranfer process is secure and encrypted . | Not enough data |
