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Recapped.io Reviews & Product Details - Page 2

Recapped.io Overview

What is Recapped.io?

Recapped enables teams to collaborate directly with their clients through the last mile of sales, including pilot management and onboarding. Upload relevant content for clients to engage, assign next steps for clients with due dates (and automatic reminders), and ensure everyone finally stays on the same page.

Recapped.io Details
Languages Supported
English
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Product Description

Recapped enables sales professionals to easily create professional deal pages that impress buyers, guide them through the sales cycle, and track their engagement. Increase customer engagement with your sales content and collaborate effectively with key stakeholders. Replace countless email threads with beautiful centralized hub that recap your entire conversation, set clear next steps, and loop in every decision maker.


Seller Details
Year Founded
2018
HQ Location
New York
Twitter
@GetRecapped
180 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Description

Whether you're trying to close a complex deal or onboard a new customer, there's a lot of moving parts and stakeholders involved. This means hours spent juggling between spreadsheets, email threads, and different platforms. Recapped consolidates the entire buyer journey into a single collaborative platform you, your team, and the buying team. Create a checklist of next steps for clients and team members to complete, automate admin work with templates, and ensure mutual success.


Mark F.
MF
Overview Provided by:
CEO @ Recapped.io 🤝 Collaborate with buyers through Mutual Action Plans to accelerate revenue, create repeatable playbooks, and ensure seamless handoffs

Recent Recapped.io Reviews

SF
Stephen F.Mid-Market (51-1000 emp.)
5.0 out of 5
"New user to Recapped.io"
Streamlined workspace and very easy to use, user friendly UX. Great customer support. Mark jumped on call during my onboarding with a new tech firm...
Thomas C.
TC
Thomas C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Recapped is the ultimate tool for AEs or salespeople who are driving deals all the way to signature!"
Super easy to navigate and customize the platform to your liking.
Cedric A. B.
CB
Cedric A. B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Strategic Account Executive"
Simplicity and ease of use for both internal and customers. Receive a ton of engagement through PoC and sales engagements, much more than any other...
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Recapped.io Media

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Video Reviews

178 Recapped.io Reviews

4.6 out of 5
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178 Recapped.io Reviews
4.6 out of 5
178 Recapped.io Reviews
4.6 out of 5

Recapped.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Recapped.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Arthur S.
AS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

Recapped.io is super easy to useand their support team is always there when you need them. It works like a charm with Salesforce, making everyday sales tasks smoother. It’s got all the tools we need to keep deals moving forward.

Love the way it professionalized my sales when I was a rep at Zoom. Used it frequently and easy to implement Value Selling. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

Wish that it had a deeper integration with Google calendar. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

keeping sales process moving, staying organized and keeping prospects having a smooth buying journey. Review collected by and hosted on G2.com.

Lauren D.
LD
Senior Account Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

It provides an easy space to tack all info elated to an opportunity. All docuemnts the client needs are in one place. You can set timelines that are clear to all to keep things on track, and assign tasks internally and externally to ensure things move along as needed. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

It would be nice if the salesforce connection would be tied to the specific deal, so that when clicking to create a recapped doc from the salesforc opportunity it would already immediately populate with that opportunites info. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

interactive spot where intrnal and external players involved in the sales cycle can share information, docuements, assign tasks. Keeps a pulse on where things are at so nothing gets missed or delayed. Review collected by and hosted on G2.com.

Zeshan G.
ZG
Commercial Account Executive
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

Everything is one place, prospects can see everything I put there Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

Nothing, find it very useful, would not take anything off Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Keeping buyers engaged Review collected by and hosted on G2.com.

Brendan O.
BO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Recapped.io?

We use recap in a unique way, it is forward-facing for how we plan and take notes for all of our sales calls. It displays the information we are looking to obtain as well as portray through the discovery call. With pre-set text boxes, you can fully configure templates and graphs and information which you can use very quickly to assemble an organized sales call. Whether it is the beginning of the sales process or mid-way through a POC review. This platform allows for all notes, segmentations, graphs, commitments and more to be professionally displayed. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

When you create a table, you can not configure it the same way as you would in an Excel file. Sometimes i need to be able to move things around without having to copy and paste everything a line lower. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Organizing all the notes and commitments from the client

Enabled me to display the information in a professional manner

Keeping tabs or tasks and actions that are required to advance the sales cycle Review collected by and hosted on G2.com.

Matt M.
MM
VP Enterprise Sales
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Recapped.io?

Super helpful to be able to upload content and keep a mutual timeline in one place. You can tailor the amount feedback you receive from customer interaction Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

I have not sensed any negatives it gives you clear insight into how often a customer is engaging with your content Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Instead of juggling multiple emails and content from me it makes a mutual evaluation plan very easy for the customer it enables their evaluation / buying process Review collected by and hosted on G2.com.

Megan B.
MB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

We love using recapped from onboarding to customer success. It helped us move from spreadsheets to one central place for teams to track the progress of a new customer and a place to collaborate with our customers. For our customers we use it as an informational hub, keeping on going call notes, and tracking any special projects. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

As with all new companies and products, there are minor utilization drawbacks that can become monotonous. As we do use it more for account management there are marketing materials we upload and you can only upload one file at a time. Not a big deal, just extra clicks. Yet with every product release Recapped makes an effort to alleviate these pain points! Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

For us, Recapped is bridging the gap of putting everything in emails and spreadsheets. It provides a centralized place to leave notes on a customer as we can have multiple teams and people touching a customer at any point. It's also providing a place for resources that we want to share with our clients, yet not necessarily everyone. The commenting feature is so great to use for quick changes to customer content and just feels better going back and forth vs email. Review collected by and hosted on G2.com.

Andy R.
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

the customer and I can collaborate during a sales cycle. It keeps them informed and on the same page so there are no suprises Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

really not much, maybe just make the UI a little easier Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Its solving the issue of the customer having to come email or call me for more information or to confirm pricing/products. Review collected by and hosted on G2.com.

Colin B.
CB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Recapped.io?

Mark and his team are top notch. Product speaks for itself and is easy to use. Would defintley reccomend this to other sales teams looking to level up their process Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

No dislikes - sounds like great enhancements in the pipe Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

The tool creates a great central place to engage and guide your buyer through the buying journey Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Recapped.io?

The fact that it's available via the web browser and allows for easy access no matter where you are as long as you have an internet enabled device Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

When you see the comment that someone uploaded a file, you have to go to the actual section. It could be more helpful if you could access the file via the comment, or clicking on the comment brings you to the section where the file is located. Review collected by and hosted on G2.com.

Recommendations to others considering Recapped.io:

If you're working in client-focused positions, recapped is the way to go! Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Recapped helps keep me organized to ensure that each of my clients' have a solid foundation during their onboarding process, and my clients love the fact that all important information is available for them in one place. Review collected by and hosted on G2.com.

Matt L.
ML
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

It's a one-stop shop for buyers. We no longer have to manage a long chain of multiple emails with different stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

I don't always feel that the engagement scores reflect the reality of the deal, but that's pretty impossible to measure Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

The allow me to create a "digital sales room" so I can keep my buyer aligned with our sales process (with dates and deadlines), as well as curate marketing materials, security docuemnts, and pricing plans all in one place. Review collected by and hosted on G2.com.