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Recapped.io Reviews & Product Details - Page 16

Recapped.io Overview

What is Recapped.io?

Recapped enables teams to collaborate directly with their clients through the last mile of sales, including pilot management and onboarding. Upload relevant content for clients to engage, assign next steps for clients with due dates (and automatic reminders), and ensure everyone finally stays on the same page.

Recapped.io Details
Languages Supported
English
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Product Description

Recapped enables sales professionals to easily create professional deal pages that impress buyers, guide them through the sales cycle, and track their engagement. Increase customer engagement with your sales content and collaborate effectively with key stakeholders. Replace countless email threads with beautiful centralized hub that recap your entire conversation, set clear next steps, and loop in every decision maker.


Seller Details
Year Founded
2018
HQ Location
New York
Twitter
@GetRecapped
178 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Description

Whether you're trying to close a complex deal or onboard a new customer, there's a lot of moving parts and stakeholders involved. This means hours spent juggling between spreadsheets, email threads, and different platforms. Recapped consolidates the entire buyer journey into a single collaborative platform you, your team, and the buying team. Create a checklist of next steps for clients and team members to complete, automate admin work with templates, and ensure mutual success.


Mark F.
MF
Overview Provided by:
CEO @ Recapped.io 🤝 Collaborate with buyers through Mutual Action Plans to accelerate revenue, create repeatable playbooks, and ensure seamless handoffs

Recent Recapped.io Reviews

SF
Stephen F.Mid-Market (51-1000 emp.)
5.0 out of 5
"New user to Recapped.io"
Streamlined workspace and very easy to use, user friendly UX. Great customer support. Mark jumped on call during my onboarding with a new tech firm...
Thomas C.
TC
Thomas C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Recapped is the ultimate tool for AEs or salespeople who are driving deals all the way to signature!"
Super easy to navigate and customize the platform to your liking.
Cedric A. B.
CB
Cedric A. B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Strategic Account Executive"
Simplicity and ease of use for both internal and customers. Receive a ton of engagement through PoC and sales engagements, much more than any other...
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Recapped.io Media

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Video Reviews

178 Recapped.io Reviews

4.6 out of 5
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178 Recapped.io Reviews
4.6 out of 5
178 Recapped.io Reviews
4.6 out of 5

Recapped.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Recapped.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Tiffany E.
TE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

I love the ease in adding tasks, being able to hide completed and internal notes or tasks, I love the ability to add files directly to the task, customers tend to think it is an easy platform to manage. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

Allow owner or other Second Nature (internal) people who the Recapped has been shared with to mark tasks complete using the checkbox regardless of who it is assigned to. I would like to only see the Recapped I am a part of rather than all Second Nature Recapped files. This makes sorting so much easier when I am not the owner. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Absolutely love the ease in managing where we are at all times. I would like more flexibility in setting reminder dates for tasks, along with a customizable feature to add a message to the reminder. Review collected by and hosted on G2.com.

Braxton C.
BC
Inside Sales Representative - Adobe Experience Cloud
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

Recapped is one of the best softwares to keep up with deals that I've been fortunate enough to use. The interface is easy to navigate for my clients, which is key. it also takes care of nudging clients in the right direction as far as sticking to timelines. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

Honestly, I don't dislike anything. I wish I had more to say than that. Review collected by and hosted on G2.com.

Recommendations to others considering Recapped.io:

If you want a way to track your deals and foster sales enablement without springing for something like Gong or Highspot, this is a great path to entry. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

How do we take deals from sales to being managed projects? Recapped accomplishes that by default. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

This really helps to put the customer 1st Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

Some simple features are still on the roadmap Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

I use the app for two very different use cases.

First, for very long sales-cycle, complex sales with multiple technical details and stakeholders, it lets me keep a project orderly, control who sees what, track and log changes, etc. I've tried to do this with Smartsheet, Asana, Teamwork and others. Each missed key elements for this use case. Recapped nails it.

Second, for client onboarding this replaces clumsy "ticket" workflows and spreadsheets. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Recapped.io?

It's electronic and it's integrated with Salesforce (not 100% integrated, but where I have an Opp in SFDC it's nice to have the info sync between the two apps). Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

For my new leads I'm doing some double work (ie there is no Opp in SFDC yet). So I'm putting info in SFDC on my new lead and creating a Recapped where I have to enter the info again. If I have an Opp, I'm good. With no Opp it's a bit of a pain. Review collected by and hosted on G2.com.

Recommendations to others considering Recapped.io:

I don't have any. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Laying out the MAP is key. Where customers are willing to collaborate in this way it will work well I think. Review collected by and hosted on G2.com.

Ryan B.
RB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

I like how concise the UE is. It's laid out logically and it is very simple to follow along. When I invite prospects or clients on to Recapped.io I don't have to spend time walking them through how to use it. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

It would be nice to have quick glances of what happened in Recapped through email, instead of having to log in to Recapped to see what action has taken place. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Onboarding clients has been so much easier once we started using Recapped. My inbox is already crowded as is, having Recapped makes it less stressful and more organized. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Recapped.io?

As my business grew and became more complex, my need for organization grew with it.

I wanted a place to put every single thing my partner needed to know in one place. I wanted to display clear expectations to my partners, clearly list pricing, and what subscription they had, show timelines, list key players and contact details, have all their links and guides in one place and have a collaborative place where my partners could upload documents and leave comments.

This had it all and is so easy to use. I did not have to watch a single video to show me how to use it - completely intuitive and simple.

Thank you!! This will save a lot of time in back forward emails when someone is trying to find their links or contract or simple questions about their next action steps.

I can't wait to use the automatic email reminders too when something is due! Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

It is not a mobile-friendly YET. This is what they are working on right now though so I have high hopes! Review collected by and hosted on G2.com.

Recommendations to others considering Recapped.io:

Simple and easy! Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Organization and communication with partners. Review collected by and hosted on G2.com.

Len K.
LK
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Recapped.io?

Recapped helps to...recap what happened in meetings and makes follow ups easy. I like it best when customers are able to reply straight from their inbox insteading of logging into various apps. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

Lack of folder system. When there are too many projects, sometimes it is a bit hard to find specific projects. Table manipulation can be improved upon, right now it may be too basic. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

Helps me to be more organised. Recent updates have made it better to use, not sure if there's a mobile app or not. Review collected by and hosted on G2.com.

Vitaliy D.
VD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

UI is easy to understand, takes several minutes to get familiar with the tool. Recapped.io team is always listening to its users to provide them with an even more seamless experience. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

In the beginning, it was the absence of a "drag & drop" feature when managing the steps of the plan. But they added this feature quickly, so nothing to complain about at the moment. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

It helps us and our prospects to stick to the plan and timelines you've agreed on. Review collected by and hosted on G2.com.

Ryan F.
RF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

Setting reminders to collaborators/recipients for task completion. Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

As a collaborator, I would like to have the option to complete tasks that aren't assigned to you. I'm often not the owner of the recapped and I'm unable to complete tasks for recipients without removing their name from the assigned task first. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

No longer missing steps in our process. Keeps me and others accountable with push notifications to complete tasks due soon. Review collected by and hosted on G2.com.

Gabe K.
GK
Director Of Business Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Recapped.io?

I love how easy it is to track and manage long term projects and relationships using Recapped.io Review collected by and hosted on G2.com.

What do you dislike about Recapped.io?

Our greatest hurdle is effectively engaging external collaborators to engage with the platform to our desired specifications. Review collected by and hosted on G2.com.

What problems is Recapped.io solving and how is that benefiting you?

We've seen excellent adherence to our workflow and improvements in account performance since we started using Recapped.io over 1.5 years ago. Review collected by and hosted on G2.com.