Raygun
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Raygun
By Raygun
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4.3 out of 5 stars
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Raygun Reviews & Product Details - Page 8

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Raygun Overview

Editedit
What is Raygun?

Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces actionable, customer-centric insights across your entire tech stack. Monitor and improve software quality and performance to deliver fast, error-free experiences that delight your customers and grow your business. Raygun's products cover three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Crash Reporting - Fix bugs with greater speed and accuracy. Go straight to the root cause of crashes and errors with granular diagnostics right down to the line of code. Replicate and resolve issues faster, improve reliability, and free up time for more meaningful work. Real User Monitoring - Deliver flawless software experiences. Understand your customer's digital experience with real-user insights you can trust across every user, session, and device. Monitor error and performance trends in real-time and proactively address business-critical issues before they impact your customers — and your revenue. APM - Out of this world application performance monitoring. Get unrivaled visibility into server-side performance. Uncover detailed, code-level insights into server-side performance with a comprehensive session trace breakdown that tells you exactly how your code executed, down to the millisecond. Raygun is the fastest way to improve your customers' digital experience. Try it for free today!

Raygun Details
Discussions
Raygun Community
Languages Supported
English
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Product Description

Raygun keeps a watchful eye on your web and mobile applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.

How do you position yourself against your competitors?

Raygun provides error and crash reporting for ALL major programming languages and platforms, meaning you get first class support for your entire development stack. Our support offers friendly and timely help directly with the developer team. Raygun also allows UNLIMITED team members on your account, no limits. Raygun is the errror, crash and bug tracking tool of choice for large organizations and enterprises.

Seller Details
Seller
Raygun
Year Founded
2007
HQ Location
Wellington, New Zealand
Twitter
@raygunio
2,895 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

Raygun keeps a watchful eye on your web and mobile applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.

LM
Overview Provided by:
Laura Marwicki

Recent Raygun Reviews

Ujjwal P.
UP
Ujjwal P.Enterprise (> 1000 emp.)
4.5 out of 5
"" it's functionality keeps me top of the error logs""
Overall it helped me to find errors by tracking and debugging with multiple monitoring systems. For better healthy outcomes it is very helpful to g...
Read more
Duong C.
DC
Duong C.Small-Business (50 or fewer emp.)
5.0 out of 5
"More than fitteen years of programming"
View detailed error information and good UI
Read more
SK
Stelios K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Raygun"
What I love most about Raygun is its ability to provide real-time alerts and notifications, so I can stay on top of any issues that may arise and a...
Read more

Raygun Pricing

Crash Reporting
Starting at $40.00
Real User Monitoring
Starting at $80.00
APM
Starting at $80.00
See all 3 Raygun pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Raygun Media

Raygun Demo - Automatic Links Between Your Source Code and Performance Metrics
Dramatically boost team efficiency when diagnosing problems discovered in production. Deep dive into the root cause behind poor user experiences and enjoy automatic links back to source, creating an unbeatable issue resolution workflow. Raygun APM fits right in with the tools your team already us...
Raygun Demo - APM Traces & Server Side Timings
Actionable insights and workflows, not just charts. Curate your own list of issues ranked by priority, alongside detailed diagnostics that let you find the root-cause of performance issues faster than ever before.
Raygun Demo - Detailed Crash Reports & Diagnostics
Raygun makes issue detection and resolution 1,000x faster than traditional debugging methods when using incomplete information and logs.
Raygun Demo - Compare Performance With Real User Monitoring
Easily identify and drill down into any application performance issue, including the exact line of code, function, database, or API call that is causing the problem. Easily include APM in your team's day to day workflow and combine server-side timings with errors, crashes, and front end performan...
Raygun Demo - Automatic Issue Detection
Stop wasting time having to search for the answers to your biggest application performance problems. Raygun APM intelligently identifies the highest priority things you can do to improve your end user’s experience and automatically creates the issues for you. Prioritize, assign, discuss, and solv...
Answer a few questions to help the Raygun community
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122 Raygun Reviews

4.3 out of 5
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122 Raygun Reviews
4.3 out of 5
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122 Raygun Reviews
4.3 out of 5
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Raygun Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RaygunQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Entertainment
AE
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

Real-time reporting is critical, especially right after a release, where potentially the first few errors reported could have a severe impact. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sometimes it's challenging to figure out where the error is coming from in a minified script (e.g., "error at ? line 1, column 2669688"). Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

It helps solve errors that UTR locally, and because of this, it improves the end UX. Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Raygun?

The website is very easy to use. I am able to locate errors very efficiently. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The down time that happens every so often. Specifically, if AWS goes down then Raygun goes down. It would be nice if they had a backup plan to never be down. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Software errors. Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Raygun?

The ability to search errors by userId to see if we captured a logged error for a given customer contacting us. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

It is easy to get into a situation where you are logging too much, and the reports may become noise. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Debugging customer reports, which are typically low on technical details. Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

I've found the Slack integration to be invaluable as the team has visibility on issues as they happen Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sometimes the alerts/notifications are too verbose for non-tech (CS/Support) users to parse without dev assistance Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Keeping track of the stability of new features as they're introduced Review collected by and hosted on G2.com.

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Richard P.
RP
CTO - Region South
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

It's easy to do an initial setup, with additional features available with some additional configuration.

Raygun makes it easy to analyze performance, and to understand how users use my software - like a Google Analytics light combined with error reporting.

I mostly use the Crash Reporting and the User-tracking features. It's increadibly useful to be notified about an error and then have the option to contact all effected users before they contact me. Makes it very professional. I can also see everything in the users session - and is therefore able to recreate the error fully in development. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I do think that it would be nice to have more options available for notifications. But that's probably mainly because I use email notifications. I could connect Raygun to pagerduty or something to have more options.

There are many integrations available, but I would like to have more features in some of them. Example: the integration with Azure DevOps is nice, it can help you create bugs from error reports in Raygun. But the synk is one way - it would be nice to have Raygun pull information back from the issue (like when it is resolved, and what release it is fixed in).

The pricing is fair, but a bit hard to estimate and understand. I can see that it makes sense though, I pay for things that increases cost for Raygun. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

I'm using Raygun to detect craches and errors in my applications, and to be able to act on those in an efficient way. Review collected by and hosted on G2.com.

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Karim S.
KS
Software Engineer
Mid-Market(51-1000 emp.)
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What do you like best about Raygun?

Integration with Slack is very helpful, allows for instant feedback Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The dashboard is a little unclear, in terms of navigating and finding related errors Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Instant error notifications in test and production environments. Allows for quick bugfixes Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Raygun?

Real time monitoring, breadcrumbs on errors. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Performance impact on node "instrumentation" Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

I have performance problems and I have undetected bugs.

Thanks to Raygun I can measure performance (actually is one of our key metrics every quarter) Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

Bugs are reported to the point in the services. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sometimes unwanted or casual bugs occurs many times Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Raygun helps me to increase my code qualiy and inform me about the status of exception Review collected by and hosted on G2.com.

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Verified User in Program Development
AP
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

Easy to install and easy to configure logging tool for .NET applications. User-friendly Raygun website and debugging tools. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Nothing really. Maybe would be nice to have Azure AD SSO authentication integration for enterprise users. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Raygun is beneficial for exception logging and monitoring for both prod and non-prod environments. Easy to see the details of each error, nicely group errors by type, and also to see historical data/statistics about the past errors. Review collected by and hosted on G2.com.

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Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

I appreciate that Raygun alerts me to all immediate threats or violations or errors immediately and with clear detail and direction on where to go to resolve. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Some of the alerts seem repetitive for no good reason. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

We are solving order management errors with Raygun and we have realized benefits of keeping sales and addressing order violations immediately and not losing the sale. Review collected by and hosted on G2.com.

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