Raygun
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Raygun
By Raygun
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4.3 out of 5 stars
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Raygun Reviews & Product Details - Page 5

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Raygun Overview

Editedit
What is Raygun?

Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces actionable, customer-centric insights across your entire tech stack. Monitor and improve software quality and performance to deliver fast, error-free experiences that delight your customers and grow your business. Raygun's products cover three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Crash Reporting - Fix bugs with greater speed and accuracy. Go straight to the root cause of crashes and errors with granular diagnostics right down to the line of code. Replicate and resolve issues faster, improve reliability, and free up time for more meaningful work. Real User Monitoring - Deliver flawless software experiences. Understand your customer's digital experience with real-user insights you can trust across every user, session, and device. Monitor error and performance trends in real-time and proactively address business-critical issues before they impact your customers — and your revenue. APM - Out of this world application performance monitoring. Get unrivaled visibility into server-side performance. Uncover detailed, code-level insights into server-side performance with a comprehensive session trace breakdown that tells you exactly how your code executed, down to the millisecond. Raygun is the fastest way to improve your customers' digital experience. Try it for free today!

Raygun Details
Discussions
Raygun Community
Languages Supported
English
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Product Description

Raygun keeps a watchful eye on your web and mobile applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.

How do you position yourself against your competitors?

Raygun provides error and crash reporting for ALL major programming languages and platforms, meaning you get first class support for your entire development stack. Our support offers friendly and timely help directly with the developer team. Raygun also allows UNLIMITED team members on your account, no limits. Raygun is the errror, crash and bug tracking tool of choice for large organizations and enterprises.

Seller Details
Seller
Raygun
Year Founded
2007
HQ Location
Wellington, New Zealand
Twitter
@raygunio
2,895 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

Raygun keeps a watchful eye on your web and mobile applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.

LM
Overview Provided by:
Laura Marwicki

Recent Raygun Reviews

Ujjwal P.
UP
Ujjwal P.Enterprise (> 1000 emp.)
4.5 out of 5
"" it's functionality keeps me top of the error logs""
Overall it helped me to find errors by tracking and debugging with multiple monitoring systems. For better healthy outcomes it is very helpful to g...
Read more
Duong C.
DC
Duong C.Small-Business (50 or fewer emp.)
5.0 out of 5
"More than fitteen years of programming"
View detailed error information and good UI
Read more
SK
Stelios K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Raygun"
What I love most about Raygun is its ability to provide real-time alerts and notifications, so I can stay on top of any issues that may arise and a...
Read more

Raygun Pricing

Crash Reporting
Starting at $40.00
Real User Monitoring
Starting at $80.00
APM
Starting at $80.00
See all 3 Raygun pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Raygun Media

Raygun Demo - Automatic Links Between Your Source Code and Performance Metrics
Dramatically boost team efficiency when diagnosing problems discovered in production. Deep dive into the root cause behind poor user experiences and enjoy automatic links back to source, creating an unbeatable issue resolution workflow. Raygun APM fits right in with the tools your team already us...
Raygun Demo - APM Traces & Server Side Timings
Actionable insights and workflows, not just charts. Curate your own list of issues ranked by priority, alongside detailed diagnostics that let you find the root-cause of performance issues faster than ever before.
Raygun Demo - Detailed Crash Reports & Diagnostics
Raygun makes issue detection and resolution 1,000x faster than traditional debugging methods when using incomplete information and logs.
Raygun Demo - Compare Performance With Real User Monitoring
Easily identify and drill down into any application performance issue, including the exact line of code, function, database, or API call that is causing the problem. Easily include APM in your team's day to day workflow and combine server-side timings with errors, crashes, and front end performan...
Raygun Demo - Automatic Issue Detection
Stop wasting time having to search for the answers to your biggest application performance problems. Raygun APM intelligently identifies the highest priority things you can do to improve your end user’s experience and automatically creates the issues for you. Prioritize, assign, discuss, and solv...
Answer a few questions to help the Raygun community
Have you used Raygun before?
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122 Raygun Reviews

4.3 out of 5
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122 Raygun Reviews
4.3 out of 5
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4.3 out of 5
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Raygun Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RaygunQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Sports
CS
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Raygun?

Realtime error tracking and triage. IT's the only feature we really use. I appreciate that it sends error reports to slack Review collected by and hosted on G2.com.

What do you dislike about Raygun?

NOthing comes to mind. It works fine for our use case. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

We have errors going to a slack channel for triage. Review collected by and hosted on G2.com.

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Verified User in Airlines/Aviation
UA
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Raygun?

Easy way to track errors on our code too make the fixes Review collected by and hosted on G2.com.

What do you dislike about Raygun?

UI could be improved into a more modern interface Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Common user error inputs so. we can add new validations on our app Review collected by and hosted on G2.com.

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Dima K.
DK
IT manager
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Raygun?

ease of use, most things even if you don't know where they are are found easily Review collected by and hosted on G2.com.

What do you dislike about Raygun?

some components aren't found that easily but nothing too bad Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

finding client side errors Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Raygun?

Helps me understand what is going wrong with our software Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Can't search crash reporting by user's name Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Helping us to understand and reduce the number of bugs in our systems Review collected by and hosted on G2.com.

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Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raygun?

What I like the most is that as a team we can see the app exceptions when they occur, and quickly decide if we need to make the fix. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I have been using raygun for about 1 and a half years and everything is perfect so far. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Bugs that found their way through production, we detect them as they occur and take action to solve the issues. Review collected by and hosted on G2.com.

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Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

Dashboards. Real user monitoring. Being able to check exceptions and set up appropriate alerting. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Presents a *lot* of information - not always straightforward to find exactly what I need. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Observing system health, alerting on problems and showing application exceptions. Review collected by and hosted on G2.com.

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Verified User in Computer Software
CC
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Review source: Organic
What do you like best about Raygun?

Live monitoring of potential bugs throughout your products components Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Rayguns integrations with different languages Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Raygun is solving bug tracing and fixing this bugs as soon as possible Review collected by and hosted on G2.com.

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Sparsh A.
SA
Software Development Engineer
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Raygun?

It serves as a single repository for all crashes. The best thing I like is I can keep doing my work, and then when I decide to check on my crashes, I can do it in one go. It supports integration with Slack and Jira too which is wonderful. All crashes keep all the data which makes debugging a breeze.

I have configured this error logging functionality in my Spring Boot application such that I pass on all details of the HttpRequest itself. It is incredible tool for debugging. Even in testing environment, it saves a lot of time since I have http request with me and various filters - I can easily filter chaff from grain. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

There is no feature that I dislike. But would love to discover all new features the Raygun team can come up with. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

Please use it once before judging. The power of many features are felt only after one has had experience with them. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

I use it to track the performance of my application both in production and in stage environment.

Since the application works in a microservice environment, I can add custom data and tags. If the issue occurs in any other interacting service, I can easily manage it with other service's owner. I can assign and keep track of issues. Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Raygun?

Being able to see details of crashes when reported by users. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

If I am going through instances of a crash, I can't easily get back to the original list of crashes for the specific program, I have to go back using the browser through each log. and often end up selecting the program again to see the list of crashes. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Supporting customers with technical problems. Review collected by and hosted on G2.com.

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Verified User in Alternative Medicine
UA
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Raygun?

helps find bugs, and allows for platform separation Review collected by and hosted on G2.com.

What do you dislike about Raygun?

GUI -- Not super intuitive. It could use a thorough review. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Organizes errs. Review collected by and hosted on G2.com.

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