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Raygun
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4.3 out of 5 stars
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Raygun Reviews & Product Details - Page 4

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Raygun Overview

Editedit
What is Raygun?

Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces actionable, customer-centric insights across your entire tech stack. Monitor and improve software quality and performance to deliver fast, error-free experiences that delight your customers and grow your business. Raygun's products cover three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Crash Reporting - Fix bugs with greater speed and accuracy. Go straight to the root cause of crashes and errors with granular diagnostics right down to the line of code. Replicate and resolve issues faster, improve reliability, and free up time for more meaningful work. Real User Monitoring - Deliver flawless software experiences. Understand your customer's digital experience with real-user insights you can trust across every user, session, and device. Monitor error and performance trends in real-time and proactively address business-critical issues before they impact your customers — and your revenue. APM - Out of this world application performance monitoring. Get unrivaled visibility into server-side performance. Uncover detailed, code-level insights into server-side performance with a comprehensive session trace breakdown that tells you exactly how your code executed, down to the millisecond. Raygun is the fastest way to improve your customers' digital experience. Try it for free today!

Raygun Details
Discussions
Raygun Community
Languages Supported
English
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Product Description

Raygun keeps a watchful eye on your web and mobile applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.

How do you position yourself against your competitors?

Raygun provides error and crash reporting for ALL major programming languages and platforms, meaning you get first class support for your entire development stack. Our support offers friendly and timely help directly with the developer team. Raygun also allows UNLIMITED team members on your account, no limits. Raygun is the errror, crash and bug tracking tool of choice for large organizations and enterprises.

Seller Details
Seller
Raygun
Year Founded
2007
HQ Location
Wellington, New Zealand
Twitter
@raygunio
2,895 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

Raygun keeps a watchful eye on your web and mobile applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.

LM
Overview Provided by:
Laura Marwicki

Recent Raygun Reviews

Ujjwal P.
UP
Ujjwal P.Enterprise (> 1000 emp.)
4.5 out of 5
"" it's functionality keeps me top of the error logs""
Overall it helped me to find errors by tracking and debugging with multiple monitoring systems. For better healthy outcomes it is very helpful to g...
Read more
Duong C.
DC
Duong C.Small-Business (50 or fewer emp.)
5.0 out of 5
"More than fitteen years of programming"
View detailed error information and good UI
Read more
SK
Stelios K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Raygun"
What I love most about Raygun is its ability to provide real-time alerts and notifications, so I can stay on top of any issues that may arise and a...
Read more

Raygun Pricing

Crash Reporting
Starting at $40.00
Real User Monitoring
Starting at $80.00
APM
Starting at $80.00
See all 3 Raygun pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Raygun Media

Raygun Demo - Automatic Links Between Your Source Code and Performance Metrics
Dramatically boost team efficiency when diagnosing problems discovered in production. Deep dive into the root cause behind poor user experiences and enjoy automatic links back to source, creating an unbeatable issue resolution workflow. Raygun APM fits right in with the tools your team already us...
Raygun Demo - APM Traces & Server Side Timings
Actionable insights and workflows, not just charts. Curate your own list of issues ranked by priority, alongside detailed diagnostics that let you find the root-cause of performance issues faster than ever before.
Raygun Demo - Detailed Crash Reports & Diagnostics
Raygun makes issue detection and resolution 1,000x faster than traditional debugging methods when using incomplete information and logs.
Raygun Demo - Compare Performance With Real User Monitoring
Easily identify and drill down into any application performance issue, including the exact line of code, function, database, or API call that is causing the problem. Easily include APM in your team's day to day workflow and combine server-side timings with errors, crashes, and front end performan...
Raygun Demo - Automatic Issue Detection
Stop wasting time having to search for the answers to your biggest application performance problems. Raygun APM intelligently identifies the highest priority things you can do to improve your end user’s experience and automatically creates the issues for you. Prioritize, assign, discuss, and solv...
Answer a few questions to help the Raygun community
Have you used Raygun before?
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122 Raygun Reviews

4.3 out of 5
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122 Raygun Reviews
4.3 out of 5
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122 Raygun Reviews
4.3 out of 5
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Raygun Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RaygunQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Pedro B.
PB
Full-Stack Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raygun?

The amount of details reported on the errors. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

It looks like a bit slow to track the instant events. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

We can monitor in real-time customer usage and can act right away on crashes. Review collected by and hosted on G2.com.

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Leroy B.
LB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Raygun?

Great for diagnosing issues and the amount of data available in the payload is great Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The user interface is a bit cluncky but normally the search functionality works fine Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

A way we can bug fix issues on a production site Review collected by and hosted on G2.com.

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Kaushal Dip S.
KS
Software developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raygun?

It is easy to integrate in the code, helpful with API. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Change in UI structure ( in terms of look and feel) Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Find the bugs and unexpected user experience Review collected by and hosted on G2.com.

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Verified User in Airlines/Aviation
UA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raygun?

Raygun allows me to review critical system errors so I can better assist our customers and learn about their product usage. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I wish there was an option or tool to enter the crashing code from every tab on Chrome without the need to always open Raygun Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Raygun shows me what browser the clients are using so I can better adapt my product to the frequent devices. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raygun?

I like how deployments work and how you can narrow down errors per deployment.

Closing out errors is intuitive.

API docs. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

You have to drill down to find errors on your most recent deployment. There isn't a page one click away.

Can't create widgets about deployments. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Being able to track errors, resolve them, and make sure they stay resolved.

Being informed about the user's experience. Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raygun?

It's easy to collect error messages across multiple apps. Raygun is simple to use even for people who don't have a general experience with error logging (like a customer service team for example). Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Can be challenging to set up properly, and the UI can be a little more intuitive. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Raygun helps us keep track of bugs/error messages across all the apps that our clients use. Review collected by and hosted on G2.com.

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Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raygun?

Alerts that help you find issues in the code and the user behaviour linked to that error. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

It was a bit of a struggle to setup the integration with teams but it is working smoothly now. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Raygun is helping us find errors in our Angular app and gives enough information to replicate it. Review collected by and hosted on G2.com.

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Sean C.
SC
Chief Development Architect
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Raygun?

Being able to quickly find the line of code that is causing the issue vastly simplifies fixing errors. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sudden spikes in errors can cause a cost blowout. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Bugs in production are sometimes invisible to the user. Raygun lets us find and fix these without the user noticing giving us a more robust application. Review collected by and hosted on G2.com.

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Tai L.
TL
Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Raygun?

Provide details exceptions as possible and never miss exceptions Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Some exceptions such as trying to hack into our system it also shows on raygun dashboard.

The price is high.

The quota is not much with our current plan Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

most of inside errors with exceptions in our system are shown in raygun Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raygun?

The usability and UI/layout. Having the ability to quickly identify errors and their causes Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Only downside i can think of, and it's really my fault is determining which environment im working in. It would be cool if this was clearer Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

its simplifying our mobile error logging Review collected by and hosted on G2.com.

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