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Raygun Reviews & Product Details - Page 10

Raygun Overview

What is Raygun?

Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces actionable, customer-centric insights across your entire tech stack. Monitor and improve software quality and performance to deliver fast, error-free experiences that delight your customers and grow your business. Raygun's products cover three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Crash Reporting - Fix bugs with greater speed and accuracy. Go straight to the root cause of crashes and errors with granular diagnostics right down to the line of code. Replicate and resolve issues faster, improve reliability, and free up time for more meaningful work. Real User Monitoring - Deliver flawless software experiences. Understand your customer's digital experience with real-user insights you can trust across every user, session, and device. Monitor error and performance trends in real-time and proactively address business-critical issues before they impact your customers — and your revenue. APM - Out of this world application performance monitoring. Get unrivaled visibility into server-side performance. Uncover detailed, code-level insights into server-side performance with a comprehensive session trace breakdown that tells you exactly how your code executed, down to the millisecond. Raygun is the fastest way to improve your customers' digital experience. Try it for free today!

Raygun Details
Discussions
Raygun Community
Languages Supported
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Product Description

Raygun keeps a watchful eye on your web and mobile applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.

How do you position yourself against your competitors?

Raygun provides error and crash reporting for ALL major programming languages and platforms, meaning you get first class support for your entire development stack. Our support offers friendly and timely help directly with the developer team. Raygun also allows UNLIMITED team members on your account, no limits. Raygun is the errror, crash and bug tracking tool of choice for large organizations and enterprises.


Seller Details
Seller
Raygun
Year Founded
2007
HQ Location
Wellington, New Zealand
Twitter
@raygunio
2,895 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

Raygun keeps a watchful eye on your web and mobile applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.


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Recent Raygun Reviews

Ujjwal P.
UP
Ujjwal P.Enterprise (> 1000 emp.)
4.5 out of 5
"" it's functionality keeps me top of the error logs""
Overall it helped me to find errors by tracking and debugging with multiple monitoring systems. For better healthy outcomes it is very helpful to g...
Duong  C.
DC
Duong C.Small-Business (50 or fewer emp.)
5.0 out of 5
"More than fitteen years of programming"
View detailed error information and good UI
SK
Stelios K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Raygun"
What I love most about Raygun is its ability to provide real-time alerts and notifications, so I can stay on top of any issues that may arise and a...
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0 people requested security information

Raygun Media

Raygun Demo - Automatic Links Between Your Source Code and Performance Metrics
Dramatically boost team efficiency when diagnosing problems discovered in production. Deep dive into the root cause behind poor user experiences and enjoy automatic links back to source, creating an unbeatable issue resolution workflow. Raygun APM fits right in with the tools your team already us...
Raygun Demo - APM Traces & Server Side Timings
Actionable insights and workflows, not just charts. Curate your own list of issues ranked by priority, alongside detailed diagnostics that let you find the root-cause of performance issues faster than ever before.
Raygun Demo - Detailed Crash Reports & Diagnostics
Raygun makes issue detection and resolution 1,000x faster than traditional debugging methods when using incomplete information and logs.
Raygun Demo - Compare Performance With Real User Monitoring
Easily identify and drill down into any application performance issue, including the exact line of code, function, database, or API call that is causing the problem. Easily include APM in your team's day to day workflow and combine server-side timings with errors, crashes, and front end performan...
Raygun Demo - Automatic Issue Detection
Stop wasting time having to search for the answers to your biggest application performance problems. Raygun APM intelligently identifies the highest priority things you can do to improve your end user’s experience and automatically creates the issues for you. Prioritize, assign, discuss, and solv...
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122 Raygun Reviews

4.3 out of 5
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122 Raygun Reviews
4.3 out of 5
122 Raygun Reviews
4.3 out of 5

Raygun Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RaygunQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
David D.
DD
Development Team Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

Only using Crash reporting:

Good dashboard.

Fair pricing.

A lot of integrations. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Only using Crash reporting:

The .NET API needs work though. Had to write a lot of code ourselves.

Is also missing an HTTP API to manage settings, applications, get error statistics. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Only using Crash reporting:

Grouping errors. Allowing for "ignore". Integration with MS Teams. Review collected by and hosted on G2.com.

Verified User in Internet
II
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raygun?

The most helpful about Raygun is the possibility to track each error and sort them to have a better understanding of where the issue is coming from. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I had to create a workaround in order to set it up in my application. There is not much information on how to set it up with sagas. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

It is definitely worth for complex applications. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

It makes it easier to priorities bugs. Review collected by and hosted on G2.com.

AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raygun?

Usability, reports, usage, performance etc Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I think the price is a little bit high but ok. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

Excelent and easy tool. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Unhandled exceptions, speed to act on critical problems Review collected by and hosted on G2.com.

SG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

I like that I am able to see errors real-time while I talk to the user to solve their issues. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

- setup can be a little difficult

- search is only defaulted to one week Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

We are monitoring our apps and what errors are occurring in different environments.

Whenever a user reports an issue, the first thing we check is Raygun. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raygun?

I love that I can immediately see how many users are on our site before I deploy. Errors and their history is easy to track. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I haven't come across anything that I particularly dislike yet Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

We are solving a lot of our common errors and improving User experience Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raygun?

The crash reporting feature works great! It keeps me and my team members aware of underlying errors that hinder the performance of our live applications. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I haven’t found anything that I dislike yet. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Exception handling (I.e., Null Reference Exception) . The most noticeable benefit is increased performance. Review collected by and hosted on G2.com.

WC
Mr
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Raygun?

It indicates full technique name and its related class name in the mistake and is appeared inside a gathering. This gathering encourages me in settling all the comparative blunders without a moment's delay and look at the information for that specific case. It is a magnificent bug announcing device which helps in discovering bugs and mistakes in my application with complete stack follow subtleties to discover where precisely the blunder happened. It has some fabulous highlights like separating blunders utilizing variant number and date, constant notices through messages, contacting the influenced clients, and consistently gathering the mistakes to spare the time. It has visit room support too to send notices to other colleagues with respect to the issues. Its UI dashboard is really great and all highlights are accessible at a focal area. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The security of the client remains an issue here as the area spot highlight is there in the application and some of the time I have seen some unrecognized and odd mistake messages which is a major issue. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

Check every one of the plans accessible before purchasing, they offer less cost for yearly membership. Since its combination is extremely basic and requires only two or three stages, I would unquestionably prescribe it to other people. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

I have been utilizing it to discover the issues in my application and programming's with the goal that I can get a thought where the clients are confronting issues while utilizing the application. In this manner it influences my product to turn out to be progressively dependable for the clients step by step. Additionally, it gives me a typical stage to logging and finding the mistakes effectively. Checking application conduct continuously. Its extremely simple to see, how any client is using the application, what highlights or exercises are utilized most, what amount is the heap time, and point by point crash reports. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Raygun?

That our developers can easily review errors throughout the day Review collected by and hosted on G2.com.

What do you dislike about Raygun?

That you can not setup a hierarchy of notifications for people Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

application error messages Review collected by and hosted on G2.com.

SW
Senior System Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Raygun?

It is a wonderful bug reporting tool which helps in finding out bugs and errors in my app with complete stack trace details to find out where exactly the error occurred.

It shows full method name and its associated class name in the error and is shown within a group. This grouping helps me in resolving all the similar errors at once and examine the data for that particular instance.

It has the capability to get integrated with major frameworks and programming languages like .NET, Python, Node.js and Ruby from a single account.

From its dashboard, I can view how the error rates have been moving over time and I can get to know if the new version of my app is more stable than the previous one or not. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

It is not useful if you are experiencing more than 100 errors as the dashboard would not be much useful for debugging so many issues and the error logging will get stopped. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

Surely it meets my needs and requirements. But since it has a free trial period for 30 days, one can try it and experience the features themselves. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

The best part is that I can customize which Emails are sent to me for notification about the errors and have full control on my mailbox as I don’t want to get flooded with emails notifying me even about the small bugs which are not really important to be resolved at that moment.

It also has an option to leave comments on individual errors so that other team members are aware about the status of that error and are auto-update about the progress on the error. The dashboard has various filters to keep the errors filtered through time span, error groups, active errors, resolved errors and more. Review collected by and hosted on G2.com.

Suman R.
SR
QA Tester
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Raygun?

I like Raygun because it can be easily integrated in my development environment by using a few lines of code so that I can prioritize my issues and resolve the errors quickly. It supports multiple platforms such as Android, Windows and iOS along with support for various programming languages such as Java and Python.

It has some fantastic features like filtering errors using version number & date, real time notifications through emails, reaching out to the affected users, and logically grouping the errors to save the time. It has chat room support as well to send notifications to other team mates regarding the issues. Its UI dashboard is pretty good and all features are available at a central location. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

While grouping the errors together, I can see that many errors are repeated and makes it look like the number of errors are much high. This creates confusion sometimes and also the price is on the higher side for me at 149$. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

It is worth using if you are facing issues with crashes or bugs in your app. Its excellent features provides deep insight about the bugs instantly when they occur. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

After implementing Raygun in my project, I am able to track down most of the bugs within 1 or 2 hours and the reports present in the dashboard makes it convenient for me to resolve the issues quickly. Thus, it makes my app more reliable and accurate than it was before when I was using to have log files in text format to track down the errors. Review collected by and hosted on G2.com.