RasterMaster SDK
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RasterMaster SDK
By Accusoft
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4.5 out of 5 stars
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RasterMaster SDK Reviews & Product Details

Editadmin
Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about RasterMaster SDK?

I like that VirtualViewer is highly configurable, including providing an API to allow for custom integration with any document repository. In addition there are pre-built integrations available already for many commonly used document management and content management platforms. I also like that the VirtualViewer provides innovative features that are not commonly found elsewhere and that the Snowbound team continues to improve the product. Review collected by and hosted on G2.com.

What do you dislike about RasterMaster SDK?

I have not experienced any challenges with the VirtualViewer that could not be resolved with the assistance of the Snowbound team. Review collected by and hosted on G2.com.

What problems is RasterMaster SDK solving and how is that benefiting you?

I have experienced the VirtualViewer solving many problems, including reducing image loading times, allowing for the loading of images with large file sizes and support for a large number of image, document, audio and video file formats, including Office documents. Review collected by and hosted on G2.com.

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RasterMaster SDK Overview

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RasterMaster SDK Details
Discussions
RasterMaster SDK Community
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Seller Details
Seller
Accusoft
Year Founded
1991
HQ Location
Tampa, US
Twitter
@accusoft
13,819 Twitter followers
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®
Description

Accusoft is a software development company specializing in content processing, conversion, and automation solutions. From out-of-the-box and configurable applications to APIs built for developers, we help organizations solve their most complex content workflow challenges. Our patented solutions enable users to gain insight from content in any format, on any device with greater efficiency, flexibility, and security.

ST
Overview Provided by:
Sarah Turner

Recent RasterMaster SDK Reviews

Micah O.
MO
Micah O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Use VirtualViewer"
It is so user-friendly and has been helpful in all that I am doing with sales.
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"VirtualViewer HTML5"
I like that VirtualViewer is highly configurable, including providing an API to allow for custom integration with any document repository. In addit...
Read more
R. A.
RA
R. A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Our Views on VirtualViewer"
We OEM VirtualViewer into our case management platform. I can summarize what we like into 3 main points: 1) Support for a large number of file f...
Read more
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0 people requested security information

RasterMaster SDK Media

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Video Reviews

Review by Zakaria B.
RasterMaster SDK review by Zakaria B.
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The best and fast online document viewer for almost all kind of filetypes.
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5 out of 6 Total Reviews for RasterMaster SDK

4.5 out of 5
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5 out of 6 Total Reviews for RasterMaster SDK
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Zakaria B.
ZB
Network & System Administrator
Information Technology and Services
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )
RasterMaster SDK
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R. A.
RA
Vice President, Enterprise Practice
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about RasterMaster SDK?

We OEM VirtualViewer into our case management platform. I can summarize what we like into 3 main points: 1) Support for a large number of file formats, 2) technology is web based and so no install is required, and 3) customer service and support is outstanding. Review collected by and hosted on G2.com.

What do you dislike about RasterMaster SDK?

The solution is meant to be used out-of-the-box, which works great for us. Some folks may want to customize it which is fine, but not meant to do extensively (neither should it). Review collected by and hosted on G2.com.

What problems is RasterMaster SDK solving and how is that benefiting you?

One of the solutions we use the viewer is for our FOIA (freedom information act) solution. Part of the process is to review documents (by viewing them), redacting some content, and also include exemption codes that virtually get affixed on the redacted areas. Exemption codes are reasons as to why something gets redacted. Furthermore, we can redact PII or any formatted text automatically. This is because of the embedded search capability in the app. Also, as mentioned previously, the multiple file format support is key in solutions such as FOIA. The last point I mention is the general annotation functionality, which our customers use extensively in our legal case management solution. Review collected by and hosted on G2.com.

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Micah O.
MO
Senior Account Executive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RasterMaster SDK?

It is so user-friendly and has been helpful in all that I am doing with sales. Review collected by and hosted on G2.com.

What do you dislike about RasterMaster SDK?

There is really isn't too much that I dislike about it. Review collected by and hosted on G2.com.

Recommendations to others considering RasterMaster SDK:

Use it or lose it Review collected by and hosted on G2.com.

What problems is RasterMaster SDK solving and how is that benefiting you?

it is helping me problem solve virtual viewer and all the benefits are great Review collected by and hosted on G2.com.

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JL
Consultant
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RasterMaster SDK?

What I like best about Snowbound VirtualViewer HTML5 .NET x64 bit version is its capability of being able to display different types of documents and some additional features that come out of the box, such as being able to print, export/save, and make annotations (although I do not use this feature), just to name a few. Review collected by and hosted on G2.com.

What do you dislike about RasterMaster SDK?

What I dislike most about Snowbound VirtualViewer HTML5 .NET x64 bit version is the customer service and support. I am not sure if that is really a negative to the product itself, but there are some features about the product that I do not like. The configuration for the viewer is not very user friendly. In order to make configurations to it, you need to know and have some programming concept, which is not a problem for me, but I can see how this can be an issue for others. The configuration really needs to be revamped to make it easier for the administrator to deploy the application in a more seamless way. Review collected by and hosted on G2.com.

Recommendations to others considering RasterMaster SDK:

Customer Support is a nightmare. It takes forever and a day for them to even acknowledge that you opened a support case with them. The support technicians do not seem very knowledgeable, at least not their first line of support. Hands down they have absolutely the worst customer support I have ever dealt with. In order for me to even get a response, I need to reach out to my account representative and make a formal complaint. The response seems to always be the same though..."We are trying our best", "We are understaff this week", "We have a lot going on with the new release, so our focus is elsewhere", "We apologize for the delay, blah, blah, blah". The responses seem very scripted and besides it taking forever for them to respond to you, their knowledge of the product seems sub-par as well. When they try to reproduce the issue, they reproduce it using their own specs and do not even try to mimic your environment, which is a total waste of time when you find out that they cannot seem to reproduce the issue. Review collected by and hosted on G2.com.

What problems is RasterMaster SDK solving and how is that benefiting you?

I am not sure if this really solves any business problems we have because this application has always been used at our organization, to which I am still not sure why we even have it to be honest. Review collected by and hosted on G2.com.

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Verified User in Banking
UB
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about RasterMaster SDK?

The most helpful thing about it was its viewing capabilities and easy navigation Review collected by and hosted on G2.com.

What do you dislike about RasterMaster SDK?

I disliked nothing about Virtual Viewer. Review collected by and hosted on G2.com.

Recommendations to others considering RasterMaster SDK:

NA Review collected by and hosted on G2.com.

What problems is RasterMaster SDK solving and how is that benefiting you?

Its viewing capabilities allow me to view my documents. Review collected by and hosted on G2.com.

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RasterMaster SDK Categories on G2
PDF Editor
File Converter
PDF Editor
File Converter

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RasterMaster SDK