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Rainex Reviews & Product Details

Rainex Overview

What is Rainex?

Rainex is a 30 min-to-set-up billing and subscription management platform. Rainex consolidates subscription management, billing, and customer operations, handling everything from single payments to credit notes and discounts. It offers a unified platform to manage all processes, even without direct payment through acquiring. Free plan allows to get full access to Rainex functionality for free until you start generating steady revenue through the system. The first 100 free transactions will give you a smooth start and fast growth. Key Features: - Subscription, billing and invoice management. - Multilingual and variable auto-notifications, event notifications. - Multi-currency and multi-language support. - Auto-payment with renewable debit. - Auto-dunning. - Auto-renew subscriptions. - Multiple gateways. - LTD plan price and subscription. - Automatic Tax detection and calculation. - Single Sign-on. - Fully customizable Customer Portal, CNAME (custom domain). - Portal widgets. - Real-time analytics. All-in-One Solution: 1. Automatically generates invoices with up-to-date payment statuses to gain control of all types of payments in a single place and track payment history. 2. A smart automatic notification system to avoid missing payments, using emails and at a chosen frequency to help ensure getting paid on time. 3. Includes tools to fully customize notifications to product branding, so customers will recognize emails at a glance. 4. Setting up multilingual notifications, for access to the global market. 5. Scale up locally or globally with a variety of payment gateway integrations. 6. The full brandability of the Self Service Portal, including a custom domain (C-NAME) for your customers to manage their subscriptions themselves and a ready-made signup page to activate subscriptions automatically. 7. Rainex's Self-Serve Portal can be viewed as a set of individual widgets, enabling real-time data display, user engagement, and streamlined access to key features and your services. These widgets are useful for guiding customers to perform specific actions. 8. The Tax Rules ensure tax compliance for your cross-border sales and provide a convenient tool for customizing taxes in your invoices. Advanced Tax Typification for Precise Calculation. Enhanced Tax Features with Reverse-Charge Mechanism. 9. Import existing customer and subscription data. 10. Combines metrics into clear and customizable dashboards that build business plans based on the most up-to-date relevant metrics. New Features & Opportunities: 1. GetLeads. Rainex expands your ability to improve your business processes within the system with GetLeads, a new feature unique to billing systems. GetLeads by Rainex AI boosts customer acquisition by optimizing lead identification, automating personalized messaging, and providing data-driven insights, all to enhance conversion rates and efficiency. 2. Affiliate Program. Use Rainex not only to streamline your own processes, but also as a source of passive income. 20% commission from each referral monthly will be a nice bonus. Get started with Rainex with ease for your business.

Rainex Details
Discussions
Rainex Community
Languages Supported
German, English, French, Ukrainian
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Product Description

Rainex simplifies subscription payment management due to customization of subscription plans with flexible options (recurring payments, payment frequencies, currencies, addons, charges, discounts etc). Rainex also offers payment gateway integrations with reliable customer support to help startups and businesses thrive.


Seller Details
Seller
Rainex
Year Founded
2022
HQ Location
Delaware, US
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®

Rainex S.
RS
Overview Provided by:

Recent Rainex Reviews

SS
Sofia S.Mid-Market (51-1000 emp.)
5.0 out of 5
"User-friendly solution for managing monthly payments"
I am delighted with their reminder system. It's a godsend. When you have a large number of customers, it's really hard to keep track of all of them...
Sabina S.
SS
Sabina S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Eliminates manual billing of our customers"
What I like most about Rainex is that I have all my invoices automatically. I use the platform to manage both my subscriptions and one-time invoici...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Promising start, awaiting enhancements"
The potential of Rainex is evident, and its technical support shines. The team has been responsive and helpful, ensuring a smooth onboarding process.
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Rainex Media

Rainex Demo - Fast start
30 minutes to set up a billing and subscription management platform
Rainex Demo - Automatic invoicing
Single payments, invoicing management.
Rainex Demo - Dunning management
Auto-collection and smart dunning
Rainex Demo - Customer Portal
Fully branded Self Service Portal with 0% development
Rainex Demo - Rainex offers
Main features
Rainex Demo - Benefits
Benefits for subscription based business
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Have you used Rainex before?
Yes

7 Rainex Reviews

4.9 out of 5
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7 Rainex Reviews
4.9 out of 5
7 Rainex Reviews
4.9 out of 5

Rainex Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
SS
Content Marketer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rainex?

I am delighted with their reminder system. It's a godsend. When you have a large number of customers, it's really hard to keep track of all of them paying their invoices on time.

Rainex's reminder system not only sends reminders, but also allowed us to customize the number and frequency of those reminders.

As a result, we have reduced the number of overdue invoices and freed up sales managers' time Review collected by and hosted on G2.com.

What do you dislike about Rainex?

Very simple and clear solution. Thank you very much to Artem from technical support, who helped me to understand how to set up the customer portal. Review collected by and hosted on G2.com.

What problems is Rainex solving and how is that benefiting you?

When we realized that we were starting to lose money due to invoices not being paid on time, we started looking for a solution that would allow us to automatically collect money from clients or remind them in advance to make payment. Very often it happens that a client can pay an invoice a week late and not pay during these 7 days. And if there are a lot of such customers, the amount of lost profit becomes very significant.

Rainex helped to switch some customers to auto-payment, which reduced the number of unpaid invoices by almost 97%. Those customers who did not link a payment card and paid by invoices sent to them receive several reminders about the need to pay. Review collected by and hosted on G2.com.

Sabina S.
SS
Product Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rainex?

What I like most about Rainex is that I have all my invoices automatically. I use the platform to manage both my subscriptions and one-time invoicing. The platform also offers a user-friendly Customer Portal for my clients where they can manage their subscriptions and invoices themselves. A great solution to take the load off our tech support. A handy everyday assistant that collects payments from my customers on time and reminds them to pay. Review collected by and hosted on G2.com.

What do you dislike about Rainex?

I did not find any major drawbacks in the system. It is an excellent solution, the price of which corresponds to its quality. The only thing I missed was to extend the branding of invoices. But they promised to add this in the near future. Review collected by and hosted on G2.com.

What problems is Rainex solving and how is that benefiting you?

When we got a lot of clients, it became impossible to manage and track payments. The support team was unable to send invoices and handle customer requests in a timely manner.

Rainex solved this problem, now all invoices are automatically sent to our customers, and auto-collection of payments helped to reduce customer churn. With a personal account, customers can edit, pay, and activate subscriptions or one-time invoices on their own. With this platform, we can grow faster and more efficiently. Review collected by and hosted on G2.com.

Rich W.
RW
Founder
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rainex?

The Customer Portal is a standout feature, simplifying client onboarding. Rainex's support has been reliable, providing assistance when needed. Review collected by and hosted on G2.com.

What do you dislike about Rainex?

The inability to delete clients and set custom payment frequencies poses challenges. Additionally, the absence of a description option in invoices limits customization. Despite these, the streamlined onboarding process makes Rainex a promising tool. Review collected by and hosted on G2.com.

What problems is Rainex solving and how is that benefiting you?

Rainex streamlines subscription management, and the Customer Portal is a significant asset for client interactions. With anticipated tweaks, it has the potential to make billing more adaptable, reducing manual efforts. Review collected by and hosted on G2.com.

OA
Accounting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rainex?

I recently started using Rainex for my subscription-based business, and it's been a game-changer! This platform makes creating and managing subscriptions a breeze.

Rainex gives me the freedom to customize everything. I can set any frequency and currency for my subscriptions, and even create special offers and personalized pricing plans. It's a fantastic way to boost revenue from my existing customers by adding charges and extras.

I love how Rainex handles payments. It automatically generates invoices with up-to-date payment statuses, so I can easily keep track of everything in one place. And the adjustable credit notes guarantee accuracy and hassle-free refunds.

Whether I already work with a specific gateway or need a new one, Rainex makes it easy to connect and manage them all. And let's not forget about the awesome customer support team. They're always available to help me out whenever I run into any difficulties.

In a nutshell, Rainex simplifies subscription and payment management. It's a fantastic tool to streamline workflows, grow your business, and keep your customers happy! Review collected by and hosted on G2.com.

What do you dislike about Rainex?

After an extensive search for a billing solution, we came to realize that there isn't a straightforward fix for all our issues. It's a process of trial and error, employing a competent approach at each stage, and always keeping the long term in mind. We had to delve deeper into customer journey scenarios for our product and refine our customer correspondence. Because Rainex is still a work in progress, merely the minimum viable product (MVP), and we acknowledge that. Interestingly enough, integrating with them turned out to be much simpler than we initially anticipated. Nevertheless, we remain hopeful that they will fulfill all the plans outlined in the Roadmap in the near future. This achievement will undoubtedly bolster our sales and enhance customer retention. Review collected by and hosted on G2.com.

What problems is Rainex solving and how is that benefiting you?

Overall, Rainex solves the challenges of subscription and payment management, resulting in streamlined workflows, increased revenue, improved customer satisfaction, and simplified business scaling. It's a valuable tool that benefits my business in multiple ways. Review collected by and hosted on G2.com.

Response from Artem Holub of Rainex

The Rainex team is grateful for your feedback, we are happy to cooperate and are always ready to solve your billing tasks you!

Ezgi Y.
EY
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rainex?

Rainex impresses with its brilliant tax management. The support has been responsive, and the customizable portal adds a layer of convenience. Review collected by and hosted on G2.com.

What do you dislike about Rainex?

the absence of C-Name customization is a drawback Review collected by and hosted on G2.com.

What problems is Rainex solving and how is that benefiting you?

Rainex addresses subscription complexities with mastery in tax management and a customizable portal. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rainex?

The potential of Rainex is evident, and its technical support shines. The team has been responsive and helpful, ensuring a smooth onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Rainex?

While technical support is commendable, the interface could use refinement. Navigating certain features feels a bit clunky. However, with the expected improvements, Rainex has the potential to be exceptional. Review collected by and hosted on G2.com.

What problems is Rainex solving and how is that benefiting you?

Rainex aids in subscription management, but some functionalities need fine-tuning. With improvements, it promises to streamline billing processes, ultimately reducing manual work and enhancing overall efficiency. Review collected by and hosted on G2.com.

IM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rainex?

Subscription management, payment control and issues allerting Review collected by and hosted on G2.com.

What do you dislike about Rainex?

I have no idea! Everything is perfrct! Guys have a cool support. Integration was rather simple. Review collected by and hosted on G2.com.

What problems is Rainex solving and how is that benefiting you?

We have automated your subscription management and billing process. With Rainex, we have added 2 more gateways to make it easier to receive payments from our customers. Review collected by and hosted on G2.com.

Response from Artem Holub of Rainex

Ilya, thank you very much, the Rainex team appreciates your feedback!